
The way the staff treat Dad's confusion and distress was amazing.Linda B(Daughter of Resident/Service User)



The way the staff treat Dad's confusion and distress was amazing.Linda B(Daughter of Resident/Service User)



Kendal Care Home focuses on great care, all delivered in a five star living environment; a home that residents can truly call their own. The team at is committed to providing both physical and emotional well-being for residents in a safe, comfortable environment that your loved ones can call home.
The luxury, purpose-built Care Home is conveniently located in Kendal, an historic town which stands at the entrance to the beautiful...
Care Provided by Kendal Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 120 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Kendal Care Home for full pricing details and T&Cs.
Contact Kendal Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Abbey Healthcare
- Private Owned
Person in charge
- Graham Burrell(General Manager)
Admission Information
- Ages from 18 to 110
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2013
- Number of floors: 3
Room Information
- Single Rooms (120)
- Single Rooms with ensuite Wet Room (120)
Visiting
- Visiting is permitted 24 hours of the day apart from when Protected Meals times. Please contact the service to ascertain times
Parking
- Ample visitors and residents parking.
Kendal Care Home Reviews (106)
Kendal Care Home has a Review Score of 9.8 (9.826) out of 10, based on 37 reviews in the last 2 years.
Over all time Kendal Care Home has 106 reviews.
After a mere two weeks she has managed to get out of bed and is now able to sit for a period of time in a chair in tv lounge
It has also been possible to get her into a wheelchair and take her out into the local community too
This is all thanks to the dedicated team of carers around her who have supported her to eat and drink well and encourage her to take those small steps to improve her mobility
They listened to our concerns and took note of the likes/ dislikes, food preferences, fears and anxieties that our mum had about moving in to care for the first time
It has been reassuring to know that mum is in good hands and will hopefully continue to make good progress with her mobility
Thankyou so much for your lovely feedback - we will pass this onwards to our care teams. We actively encourage all of those in our care to live well, and work hard to ensure they have a good quality of life, eat well and engage with other resisdents and the wider community. Your feedback is very much appreciated, and we hope Mum continues to flourish in our care. Thankyou.
My husband went to give me respite from caring. He was cared for by brilliant staff, right up to the time he died. Nothing was too much trouble. The staff included, events manager, cleaners, handyman too, The manager was empathy personified. They are the best.
Thankyou so much for your lovely words and wonderful feedback, it is so much appreciated, and will be passed onwards to our teams. We understand the importance of supporting loved ones and families through difficult times, and it was a real honour to care for your loved one. I have a little...
The home staff were all absolutely brilliant, Mum came every day and got to know people personally.
The bonus was being able to come and go at lib. Also being able to eat/drink as well as the patient.
At the time of his death the nursing staff and night staff were really compassionate and gentle with dad. We very much appreciated that. And the care home allowed him to stay. In terms of death this massively beat any alternative
Many Thanks for your lovely feedback which we really appreciate - we will pass this onwards to our care teams. We take great pride and priveledge to care for loved ones at a difficult time, and recognise that families and friends also need support and kindness at a difficult time. Thankyou again for your feedback, it helps us to improve our service.
I was very negative about my dad entering a nursing home when his Parkinson's became too difficult to manage at home, and I felt like we were failing him in some way. My perspective soon changed when we became part of the Kendal Care Home family. The nursing and care he received was faultless. They treated him with dignity and helped him to find his sense of humour even on his worst days. He was seen as an individual at all times and a real effort was made to understand the man he was and the life he had lived. My mum visited my dad everyday and she was supported by the team every step of the way. Staff always had time for a chat, she was made aware of any entertainment that was taking place and she was reminded and encouraged to eat and drink each day. On the day of my dad's passing, the whole team supported us all through the day, showing genuine compassion and care for our loss. I cannot rate Kendal Care Home highly enough, or thank them enough for all they have done for our family.
It was an absolute priveledge to take care of Dad and your family at a very difficult time. Thankyou so much for your very kind words which i will pass onwards to our care teams. Here at Kendal Care Home, we work very hard to ensure that those in our care are treated with dignity and respect, and...
My mother has been a resident in Emi since 2024 we moved her due to poor care in a previous care home. The care & support she receives from all staff at Kendal is excellent, when I observe my mum interacting with staff she is smiling & relaxed. Her room is spotless but it does look tired, however, she doesn't spend much time in her room. The staff on Emi are wonderful & supportive to mum & her family. my mum enjoys the food - always a good choice I would recommend Kendal care Home.
Thank you so much for your valuable feedback, which helps us to improve our service. I take on board your comments about the room. We are in the throes of refurbishing and decorating across the home, as you will imagine, this is a very large undertaking due to the size of the home, but we will make...
My mother was resident in another care home for the last 22 months before moving her to Kendal Care Home. At Kendal she is receiving far better care, wtih good, interesting food and a lovely, larger room. She has settled in very quickly. Relatives are made to feel very welcome and are described as part of the Kendal Care Home family. It was a huge decision moving my mother but we have no regrets.
Thankyou so much for your lovely feedback, we are very happy to hear that Mother has settled in so quickly, and that she is enjoying her stay with us. Here at Kendal Care Home we are very family focussed, and want all of our visitors to enjoy the relaxed family feel of our home. Thankyou for your feedback - which we will pass onwards to our care teams.
Thank you for the care and support you gave my mother during the last months of her life, it was greatly appreciated.
Thankyou for you lovely feedback, it is greatly appreciated and we are very priveledged and proud to take care of loved ones to the end of their lives. We will pass on your feedback to our care teams who are always very happy to receive lovely compliments about the care and support they give. Thankyou so much.
I regularly visit two friends in KCH, and am continually amazed at how outstanding everything is: the welcome, the hospitality, the range of activities provided, the positive, energetic atmosphere and how residents aren't coming into a care home to wait until they die, but to absolutely enjoy living a very full life!
Thankyou so much for your lovely words and positive feedback. We work very hard to enrich the lives of those we care for and it gives us enormous pleasure and encouragment to share life experiences and adventures with those in our care. We really appreciate your wonderful feedback and will share it with our staff teams. Thankyou
Visited care home over 6 days this visit. Always made welcome and felt could stay as long as I wanted. Staff always happy to include me with brother's meals. All areas were clean and fresh. Comfortable and pleasant surroundings with quiet areas if wanted. Unfortunately, twice, when I visited my brother he was still in bed, because they were short-staffed. Once at 9:30 am and the other at 11:30 am. The latter was inexcusable. He was distressed and thought he was ill. One sister didn't wait for my brother to say goodbye before we left, snatched the wheelchair to push him to lounge, he was angry and upset. Generally the staff are patient and kind.
Many thanks for your feed back which we do appreciate. We do work very hard to maintain appropriate and safe staffing levels - we are not aware of the specific dates that you experienced these issues, but we do apologise for this and will look into this further to see if there are any improvements...
I am an infrequent visitor to the care home as I live 100 miles away but think the home does what it says 'on the tin'. Its bright and clean and staff lovely and so helpful. My sister has rallied in your care and I thank you for that. Your home ticks all the right boxex. Cannot comment on management or safety/suecurity really.
Thankyou so much for your feedback which we really appreciate, as it helps us to improve our service. We will pass onwards your comments to our staff teams. Thankyou again.
My very dear friend (and nursing colleague) has been a resident for nearly a year and I cannot fault the care she has received. The staff are friendly, courteous and very respectful. And go the "extra mile"! And most importantly my friend is happy and contented in the home.
Thankyou so much for your lovely feedback, it is so good to hear that your friend feels happy and contented in our beautiful home. Our wonderful staff always try to go the extra mile for all of those in our care. We will pass on these lovely words to our care teams. Many thanks again.
My father spent his final days at Kendal Care Home. The care that he received was delivered to a very high standard. The staff always came across as being kind, caring and professional.
Thankyou so much for your lovley feedback, which we will pass onwards to our care teams. It is a privlege and a pleasure to deliver high quality care to loved ones, we always strive to help and support families through these difficult times. Once again - Thankyou.
THANK YOU
It was an absolute pleasure and a privilege to take care of Mum, and to support you as a family through a difficult period. We are grateful for the lovely feedback which will get passed on to our teams. Thank you for choosing Kendal Care Home, and for sharing some wonderful memories with us over the last 18 months. Thank you.
A couple of examples - yesterday was St Patrick's day and everyone enjoyed what was on offer. The rooms were decorated with crafts done last week by the residents. The menus for a special lunch was perfect, and enjoyed by everyone in the dining room.
Whilst activities are taking place the staff are looking out for everyone and know who needs help. They help with enthusiasm, which I am sure the residents appreciate. They are all kind and sensitive.
Today a fabulous boat ride on Windermere. These trips must take quite a bit of organising but looking at the photos, everyone looks safe and happy. The weather was an added bonus!
Keep up the good work KCH you are a great team, and thank you.
Thankyou so much for such lovely feedback - we will pass this onwards to our care and activity teams. We want everone we care for, to have an "outstanding " experience during their stay with us at Kendal Care Home, and for our familes to know that we look after their loved ones with care,compassion and kindness. Again, thankyou - we really do appreciate such lovely feedback.
This is the seoncd time I have written to you. I read the information when it stated that you would contact me within 4 days, and I am still waiting to hear from you. On my weekly visit to the home, the trousers my husband was wearing have not been ironed. He looked as though he had slept in them. He was particular about his trousers as he worked for the service and would iron his own trousers two days before he came to the care home. Please let me know what you are going to do about this problem.
Thankyou for your 5 Star review, and for coming to see us in person to resolve this issue. We do apologise for this misunderstanding, and have now put this right. Again, please be advised that our team are always present and happy to discuss these issues in person.
As a family we were always warmly welcomed, we were part of Kendal Care Home Family
Such dignity was shown by all the staff after my father died.
I highly recommend kendal Care Home.
Thankyou so much for your very kind words. We are priveleged to be given the responsibility of caring for loved ones, and looking after and supporting our familes thorugh difficult times. We will pass on your lovely feedback to our care teams, who really do appreciate these wonderful compliments. Once again - thankyou from us all here at Kendal Care Home.
Excellent nursing home. The staff and management are lovely and helpful. Carers are friendly and very caring, nothing too much. My mum is very well looked after unlike when she had to stay in a different care home (horrific place), which left her in bed and didn't care if she ate or not (she's diabetic), the staff never spoke. Just grunted at you. Kendal Care Home couldn't be more different. Carers really look after her and take time to talk to her. It's a massive weight off my mind, knowing she is very well cared for.
Thank you so much for your very kind words - we really do appreciate the lovely feedback. We strive to deliver the very best person-centred care to all and believe that looking after families and friends is equally as important, providing support and reassurance through difficult times. We will pass your lovely feedback to our care teams, who will be very proud to receive it. Thank you again.
I can't express enough appreciation to Kendal Care Home for the care and dedication given to my husband. He has complex needs and nothing that is asked if the staff or nursing floor is of any bother for them. They keep me informed on all aspects, and they are a credit to the care home. Anyone considering care for a loved one, this is the best home you could consider as I have visited a few homes over the years and without a doubt this home tops the bill for choice also, all the other staff in the home are super.
Thank you so much for your very kind words, which we will pass on to our care teams. We really do appreciate this wonderful feedback. Our staff teams really do feel very proud and appreciated when families provide feedback. We work very hard to ensure that families and friends feel supported and that they are assured their loved one is safe and well cared for. Thank you once again.
It is a real pleasure to visit Kendal Care Home. From the welcome at reception to the nursing staff caring for my mother, everyone is kind, considerate, attentive and truly professional. This facility excels in every single aspect.
Thank you so much for your lovely feedback; we really appreciate your very kind words. We will ensure this is passed on to our care teams. Once again, thank you very much.
Such a calm and warm atmosphere where all seems so organised and under control. The staff are extremely polite and always happy to help. It feels like a truly welcoming place. I would highly recommend it to anyone who needs the best care.
Thank you so much for your very kind words, which we will pass onwards to our care teams. We pride ourselves on providing a wonderfully calm and caring environment, which allows those in our care to relax, and feel comfortable and safe in their home. We value feedback from families and friends, this helps us to improve our service and care delivery. Once again - Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 August 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 28 July 2026Kendal care home currently has 3 beds available. We would be delighted to show you around our beautiful home.
News (0) & Events (0)
There are no news items for Kendal Care Home.
There are no upcoming events for Kendal Care Home.
Awards / Recognitions (9)
- 30 Nov 2025Recipient: Kendal Care Home
- 16 Jun 2025Recipient: Abbey Healthcare
- 06 Jun 2025Recipient: Abbey Healthcare
Accreditations
There are no accreditations posted yet for Kendal Care Home.
Meet the Team (1)

Hi,
My name is Graham and I am the registered manager here at Kendal Care Home. I am a registered nurse and experienced home manager having managed 3 other regulated care homes across the Morecambe Bay area.
A seasoned nurse with a broad experience predominantly in complex dementia nursing, I am a firm believer in delivering holistic person-centred care to all residents in my care, and I am passionate about promoting health & well-being in both residents and staff teams alike.
Frequently Asked Questions about Kendal Care Home
What types of Care is Kendal Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Kendal Care Home have?
There are 120 Single Rooms.
What are the Facilities & Services at Kendal Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Kendal Care Home to the centre of Kendal?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kendal Care Home to verify any information. View our terms and conditions. Kendal Care Home has an Enhanced Service -more info.