Kendal Care Home

Burton Road, Kendal LA9 7JA
Review Us
9.9 97 Reviews
  • Kendal Care Home, Kendal
Kendal Care Home focuses on great care, all delivered in a five star living environment; a home that residents can truly call their own. The team at is committed to providing both physical and emotional well-being for residents in a safe, comfortable environment that your loved ones can call home.

The luxury, purpose-built Care Home is conveniently located in Kendal, an historic town which stands at the entrance to the beautiful English Lake District. Kendal has excellent access to road, rail and bus links. .

The dedicated and experienced team of nurses, carers and support staff always take time to get to know residents so that they can tailor care to their individual needs, and retain each resident's identity, independence and self-esteem.

They offer a range of professional services including GP, and chiropody visits as well as an in-house hairdressing and beauty salon. With the well-being team providing a daily varied social and activity programme for your loved ones to enjoy helping them to build friendships and share new experiences.
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Care Provided by Kendal Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £1900
  • Self-Funded Residential Dementia Care: £1600 – £1900
  • Self-Funded Nursing Care: £1600 – £1900
  • Self-Funded Nursing Dementia Care: £1600 – £1900
  • RESPITE Self-Funded Residential Care: £1600 – £1900
  • RESPITE Self-Funded Residential Dementia Care: £1600 – £1900
  • RESPITE Self-Funded Nursing Care: £1600 – £1900
  • RESPITE Self-Funded Nursing Dementia Care: £1600 – £1900

These prices are only a guideline, please contact Kendal Care Home to find out the exact price for your requirements.

Contact Kendal Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Kendal Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Graham Burrell (General Manager)

Admission Information

  • Ages from 18 to 110

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013
  • Number of floors: 3

Room Information

  • Single Rooms (120)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (120)

Visiting

  • Visiting is permitted 24 hours of the day apart from when Protected Meals times. Please contact the service to ascertain times

Parking

  • Ample visitors and residents parking.

Kendal Care Home Reviews (97)

9.9

Kendal Care Home has a Review Score of 9.9 (9.895) out of 10, based on 52 reviews in the last 2 years.
Over all time Kendal Care Home has 97 reviews.

Overall Experience
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Reviewer Connection to Kendal Care Home
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Total of 97, showing 1-20
Review from G A (Friend of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My very dear friend (and nursing colleague) has been a resident for nearly a year and I cannot fault the care she has received. The staff are friendly, courteous and very respectful. And go the "extra mile"! And most importantly my friend is happy and contented in the home.
Reply from Graham Burrell, Manager at Kendal Care Home
Thankyou so much for your lovely feedback, it is so good to hear that your friend feels happy and contented in our beautiful home. Our wonderful staff always try to go the extra mile for all of those…read more
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Review from David W (Son of Resident) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father spent his final days at Kendal Care Home. The care that he received was delivered to a very high standard. The staff always came across as being kind, caring and professional.
Reply from Graham Burrell, Manager at Kendal Care Home
Thankyou so much for your lovley feedback, which we will pass onwards to our care teams. It is a privlege and a pleasure to deliver high quality care to loved ones, we always strive to help and…read more
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Review from Richard S (Son of Resident) published on 1 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Over the last eighteen months the care given to my mother at Kendal Care Home has been nothing short of exceptional. Mum arrived the care after a fall and resultant head injury on 23rd Dec 2023 and lived at KCH until she passed away 18 months later. During that time she was given an amazing amount of
care, love and affection by the outstanding team. Too many wonderful staff to mention individually here other than to say they have all been so kind, fun and genuinely considerate to my Mum
THANK YOU
Reply from Graham Burrell, Manager at Kendal Care Home
It was an absolute pleasure and a privilege to take care of Mum, and to support you as a family through a difficult period. We are grateful for the lovely feedback which will get passed on to our…read more
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Review from David S (Son-in-law of Resident) published on 16 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not be happier for my relative, knowing that she is in a very well run care home where her needs are being taken care of in the most attentive and dignified manner.


The staff at the home make us feel welcome at anytime and they genuinely care about the residents. We moved our relative from

another home and she is clearly happier at Kendal Care Home. The rooms are a good size, the food is excellent and there are a good selection of activities.


The home is strongly recommended.

Reply from Graham Burrell, Manager at Kendal Care Home
Thankyou so much for your very kind words - which we will pass onwards to our teams. We are so glad to hear that your relative is enjoying their stay with us. Once again, thankyou so much.
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Review from Elizabeth F (Daughter of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A quick note of thanks to all the staff at Kendal Care Home. Under the manager's leadership, everyone plays a part in making this a special place. From reception and office staff as you enter the building to all the carers nurses and entertainment team.
A couple of examples - yesterday was St Patrick's
day and everyone enjoyed what was on offer. The rooms were decorated with crafts done last week by the residents. The menus for a special lunch was perfect, and enjoyed by everyone in the dining room.
Whilst activities are taking place the staff are looking out for everyone and know who needs help. They help with enthusiasm, which I am sure the residents appreciate. They are all kind and sensitive.
Today a fabulous boat ride on Windermere. These trips must take quite a bit of organising but looking at the photos, everyone looks safe and happy. The weather was an added bonus!
Keep up the good work KCH you are a great team, and thank you.
Reply from Graham Burrell, Manager at Kendal Care Home
Thankyou so much for such lovely feedback - we will pass this onwards to our care and activity teams. We want everone we care for, to have an "outstanding " experience during their stay with us at…read more
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Review from J S (Wife of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the seoncd time I have written to you. I read the information when it stated that you would contact me within 4 days, and I am still waiting to hear from you. On my weekly visit to the home, the trousers my husband was wearing have not been ironed. He looked as though he had slept in them. He
was particular about his trousers as he worked for the service and would iron his own trousers two days before he came to the care home. Please let me know what you are going to do about this problem.
Reply from Graham Burrell, Manager at Kendal Care Home
Thankyou for your 5 Star review, and for coming to see us in person to resolve this issue. We do apologise for this misunderstanding, and have now put this right. Again, please be advised that our…read more
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Review from Jean B (Daughter of Resident) published on 10 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A massive thank you to every member of staff at Kendal Care Home, the kindness and care, often in difficult circumstances were handled so professionally.
As a family we were always warmly welcomed, we were part of Kendal Care Home Family
Such dignity was shown by all the staff after my father died.
I
highly recommend kendal Care Home.
Reply from Graham Burrell, Manager at Kendal Care Home
Thankyou so much for your very kind words. We are priveleged to be given the responsibility of caring for loved ones, and looking after and supporting our familes thorugh difficult times. We will pass…read more
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Review from K A (Daughter of Resident) published on 28 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent nursing home. The staff and management are lovely and helpful. Carers are friendly and very caring, nothing too much. My mum is very well looked after unlike when she had to stay in a different care home (horrific place), which left her in bed and didn't care if she ate or not (she's diabetic),
the staff never spoke. Just grunted at you. Kendal Care Home couldn't be more different. Carers really look after her and take time to talk to her. It's a massive weight off my mind, knowing she is very well cared for.
Reply from Graham Burrell, Manager at Kendal Care Home
Thank you so much for your very kind words - we really do appreciate the lovely feedback. We strive to deliver the very best person-centred care to all and believe that looking after families and…read more
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Review from T M (Wife of Resident) published on 28 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't express enough appreciation to Kendal Care Home for the care and dedication given to my husband. He has complex needs and nothing that is asked if the staff or nursing floor is of any bother for them. They keep me informed on all aspects, and they are a credit to the care home. Anyone considering
care for a loved one, this is the best home you could consider as I have visited a few homes over the years and without a doubt this home tops the bill for choice also, all the other staff in the home are super.
Reply from Graham Burrell, Manager at Kendal Care Home
Thank you so much for your very kind words, which we will pass on to our care teams. We really do appreciate this wonderful feedback. Our staff teams really do feel very proud and appreciated when…read more
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Review from M S (Son of Resident) published on 28 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is a real pleasure to visit Kendal Care Home. From the welcome at reception to the nursing staff caring for my mother, everyone is kind, considerate, attentive and truly professional. This facility excels in every single aspect.
Reply from Graham Burrell, Manager at Kendal Care Home
Thank you so much for your lovely feedback; we really appreciate your very kind words. We will ensure this is passed on to our care teams. Once again, thank you very much.
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Review from M M (Relative of Resident) published on 21 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a calm and warm atmosphere where all seems so organised and under control. The staff are extremely polite and always happy to help. It feels like a truly welcoming place. I would highly recommend it to anyone who needs the best care.
Reply from Graham Burrell, Manager at Kendal Care Home
Thank you so much for your very kind words, which we will pass onwards to our care teams. We pride ourselves on providing a wonderfully calm and caring environment, which allows those in our care to…read more
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Review from J C (Daughter of Resident) published on 13 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After struggling with having to make the difficult decision to move Dad into a care home, I can honestly say that I wouldn't want him anywhere else. The staff are so caring, not only did they quickly get up to speed with Dad, but they also made me and my family feel welcome at any time, allowed close
family to come and dine with Dad and always kept me up to date with every change or need Dad has. The environment is like being welcomed into a top hotel, the rooms are a good size with en-suite facilities and Dad has never eaten so well. The in-house services, such as the entertainment team and occupational therapist, mean the residents are stimulated and entertained, this is complemented by personal services such as hairdressers and chiropodists that visit regularly. Given Dad's state of health and needs, he couldn't be in a better place. Thank you to all the staff who provide the excellent care.
Reply from Graham Burrell, Manager at Kendal Care Home
Thank you so much for your very kind words, which we will pass onwards to our care teams and our activity and OT staff. We always strive to ensure all of our residents and families receive the very…read more
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Review from Fiona B (Daughter of Resident) published on 4 February 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Brilliant care, next door to the local hospital. Staff are very well trained with a business and care-led approach. My mum has had much more done for her than the last home.
They are currently looking into 1 to 1 funded nursing care for her which I did not know about.
Well done!
Reply from Graham Burrell, Manager at Kendal Care Home
Thank you very much for your very kind words, which we will pass on to our care teams. Very much appreciated. Thank you.
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Review from Jane F (Daughter of Resident) published on 24 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my mum at Kendal Care Home today, along with my daughter and granddaughter.
When we arrived the residents were taking part in a baking session - making jam tarts. I visit often and today was only planning a short visit, but enjoyed a couple of hours with my daughter, granddaughter, mum,
the residents, and staff.
The staff running the session were amazing with the residents. The session was lively and fun, and the team interacted with each person. They knew who needed help and who could manage. This made for an inclusive session where everyone was taking part. The residents were clearly enjoying themselves. There end result was lots of jam tarts which the team explained but be ready for tomorrow, to have with a cup of tea.
I can't praise the manager and his team highly enough. There is always a buzz at Kendal Care Home and visiting is a pleasure.
Well done to the best team at the best care home! Keep up the amazing work you do every day.
Reply from Tina Johnstone, Regional Operations Director at Kendal Care Home
I am so delighted to be reading your comment and thank you very much indeed for taking the time to share your experience of Kendal Care Home. The staff team continues to make the home a special place…read more
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Review from Rosemary M (Wife of Resident) published on 16 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family have been so impressed with the high-quality level of care given to my husband, whilst on palliative, and End of Life Care.
We were always made to feel welcome, and over the last 18 months, the Home has indeed been our second home.
The Care and devotion for my husband from all the staff,
has been truly amazing and we are so grateful for making his final days so peaceful and caring.
Thank you.
Reply from Graham Burrell, Manager at Kendal Care Home
Thank you so much for your very kind words, which we will pass onwards to our care teams. It is such a privilege to care for loved ones at the end of their lives and to support our families through…read more
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Review from K W (Friend of Resident) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I must say on arriving at Kendal Care Home I was pleasantly surprised by the reception area, you would think you were walking into a first-class hotel. I was so happy to see my friend so happy in his environment. He was so pleased to tell me how wonderful the staff were, his room and meals, and could
not have wished for more.
I would certainly recommend the care home to my friends.
Reply from Graham Burrell, Manager at Kendal Care Home
Thank you so much for your lovely feedback - we are committed to providing first-class care in a high quality comfortable and safe environment for all of our residents, families, and friends. It's…read more
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Review from Sean T (Brother of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just the loveliest most relaxed place. The staff are wonderful and all the residents seem very happy - feels like a place where "everyone knows your name". I am so glad my brother is a resident here
Reply from Graham Burrell, Manager at Kendal Care Home
Thank you so much for your very kind words, we pride ourselves on providing a relaxed, comfortable, and caring environment for all of our residents and families. We will pass on these lovely words to…read more
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Review from Gillian K (Friend of Resident) published on 2 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend had a degenerative condition similar to Motor Neurone Disease. She needed very high levels of help with all tasks and functions and as her speech deteriorated it became challenging to understand her. Some of her carers were exceptionally sensitive and tenacious in their efforts to understand
her. The manager engaged with her on a personal level and strove to do everything in his power to make her life more bearable. Several other people - her room cleaner, her occupational therapist, the physiotherapists and the home's medical officer were warm, positive and encouraging and formed meaningful relationships with her. My friend was able to form attachments to these people and her more sensitive carers. Other carers seemed more detached and formal, giving adequate physical care but nothing more. This distressed her. The home is efficiently run. It is large but has a relaxed feel and as a visitor, I always felt welcome. My requests for help in e.g. finding a vase for flowers were always met willingly and cheerfully. I think the home succeeds as far as any large institution can, in creating a feeling of freedom and informatlity. I would certainly recommend it to friends or family members.
Reply from Graham Burrell, Manager at Kendal Care Home
It was a great honour and privilege to take care of your friend, who has left behind some great memories of her wonderful sense of humour, despite being desperately unwell. We thank you for your very…read more
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Review from George T (Friend of Resident) published on 11 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really excellent. Our friend who is a resident was particularly laudatory about the food and loved the soups!
On my visits, all staff were most helpful, friendly and effective.
The staff all appeared to be enjoying their roles, which is excellent!
Well done to all!
Reply from Graham Burrell, Manager at Kendal Care Home
Thank you so much for your wonderful feedback, which we will pass onwards to our care teams. This feedback drives us forward and encourages our staff to work harder in delivering high-quality…read more
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Review from M T (Friend of Resident) published on 11 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our friend was well cared for. The staff were happy to answer queries, in spite of being very busy. There appeared to be lots of interaction with the clients both in the bedroom and in the lounge. Our friend was very happy with the food.
Reply from Graham Burrell, Manager at Kendal Care Home
Thank you so much for your great feedback. We pride ourselves in offering wonderful activities within our home and have a great activities team, who work very hard to provide fun and laughter across…read more
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Current Review Score: 9.9 (9.895)

Overview of Review Score

The Review Score of 9.9 (9.895) out of 10 for Kendal Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 52 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.895 for Kendal Care Home is calculated as follows: ( (542 Excellents x 5) + (52 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 599 Ratings = 4.895
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kendal Care Home is based on 52 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 52 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Aug 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

4 Bed Vacancies

Posted: 28 Oct 2025

Kendal care home currently has 4 beds available. We would be delighted to show you around our beautiful home.

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Awards / Recognitions (6)

Meet the Team (1)

Graham

Graham Burrell

Job Title: Registered Manager Joined: 2022

Hi,


My name is Graham and I am the registered manager here at Kendal Care Home. I am a registered nurse and experienced home manager having managed 3 other regulated care homes across the Morecambe Bay area.


A seasoned nurse with a broad experience predominantly in complex dementia nursing, I am a firm believer in delivering holistic person-centred care to all residents in my care, and I am passionate about promoting health & well-being in both residents and staff teams alike.

Frequently Asked Questions about Kendal Care Home

What types of Care is Kendal Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Kendal Care Home have?

There are 120 Single Rooms.

What are the Facilities & Services at Kendal Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kendal Care Home to the centre of Kendal?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kendal Care Home to verify any information. View our terms and conditions. Kendal Care Home has an Enhanced Service - more info.