Kendal Care Home

My mum was a resident at Kendal Care Home for a year and has just passed away. During her time here everyone of the staff, nurses, carers, housekeepers, kitchen staff, managers too consistently showed her compassion and care. As she approached the end of her life their continuing warmth, compassion and professional skills helped her in her final days and guided us, her family. The staff looked after my mum and us too! I have nothing but huge gratitude and respect for an exceptional group of people who make Kendal Care Home a very special place.

I had to write and commend this beautiful care home. The care my mother in law gets is amazing. The staff are so lovely and helpful to her and to us. The dining room is really lovely like you would see in good resteraunts. Everywhere is relaxed and calm. A huge thankyou from me.

A very good home. My husband is very well looked after by all the staff they also make sure I am alright My husband has been here two years

The care my mum receives is excellent on a day to day basis and they always go above and beyond for her birthdays, when we as family have problems in accessing what she needs, and ordering new equipment for her. We are always kept fully informed of everything to do with her health and well being. The staff are always friendly and nothing is too much trouble. A member of the well being team came in on her day off to transport my mum with my sister to the police station to verify her proof of life (my mum is 103 and not independently mobile). All the staff make you feel a part of the KCH family. We love all the celebrations of all cultures and thank you to all for the energy and hard work which goes into providing these occasions. My mum enjoys all the colour, music and fun. Thanks goes to all the staff, whatever their role, under the guidance of Graham and management, in making this place a happy well run home for all the residents and families.

We are so impressed with the superb level of care that our mother receives from the most wonderful and caring staff. At 103 years old she is frail, unsure and in need of a high level of care, especially with her significant lack of mobility. She herself is most appreciative of the dignity and love with which all the staff treat her, and always with a smile. Her meals are specially prepared for her to ensure that she receives correct nutrition. We are most grateful to the attentive & wonderful staff in all departments of the care home community led by a compassionate manager & admin team. We, her family, always feel most welcomed - the whole community is like a loving family atmosphere. We celebrated Mum's 103rd birthday in June with the help of the staff, and she even received a delicious birthday cake. The wonderful summer fayre at Kendal Care Home is a veritable 'tour de force'.

It has been reassuring to know that mum is in good hands and will hopefully continue to make good progress with her mobility

My husband went to give me respite from caring. He was cared for by brilliant staff, right up to the time he died. Nothing was too much trouble. The staff included, events manager, cleaners, handyman too, The manager was empathy personified. They are the best.

At the time of his death the nursing staff and night staff were really compassionate and gentle with dad. We very much appreciated that. And the care home allowed him to stay. In terms of death this massively beat any alternative

I was very negative about my dad entering a nursing home when his Parkinson's became too difficult to manage at home, and I felt like we were failing him in some way. My perspective soon changed when we became part of the Kendal Care Home family. The nursing and care he received was faultless. They treated him with dignity and helped him to find his sense of humour even on his worst days. He was seen as an individual at all times and a real effort was made to understand the man he was and the life he had lived. My mum visited my dad everyday and she was supported by the team every step of the way. Staff always had time for a chat, she was made aware of any entertainment that was taking place and she was reminded and encouraged to eat and drink each day. On the day of my dad's passing, the whole team supported us all through the day, showing genuine compassion and care for our loss. I cannot rate Kendal Care Home highly enough, or thank them enough for all they have done for our family.

My mother has been a resident in Emi since 2024 we moved her due to poor care in a previous care home. The care & support she receives from all staff at Kendal is excellent, when I observe my mum interacting with staff she is smiling & relaxed. Her room is spotless but it does look tired, however, she doesn't spend much time in her room. The staff on Emi are wonderful & supportive to mum & her family. my mum enjoys the food - always a good choice I would recommend Kendal care Home.

My mother was resident in another care home for the last 22 months before moving her to Kendal Care Home. At Kendal she is receiving far better care, wtih good, interesting food and a lovely, larger room. She has settled in very quickly. Relatives are made to feel very welcome and are described as part of the Kendal Care Home family. It was a huge decision moving my mother but we have no regrets.

Thank you for the care and support you gave my mother during the last months of her life, it was greatly appreciated.

I regularly visit two friends in KCH, and am continually amazed at how outstanding everything is: the welcome, the hospitality, the range of activities provided, the positive, energetic atmosphere and how residents aren't coming into a care home to wait until they die, but to absolutely enjoy living a very full life!

Visited care home over 6 days this visit. Always made welcome and felt could stay as long as I wanted. Staff always happy to include me with brother's meals. All areas were clean and fresh. Comfortable and pleasant surroundings with quiet areas if wanted. Unfortunately, twice, when I visited my brother he was still in bed, because they were short-staffed. Once at 9:30 am and the other at 11:30 am. The latter was inexcusable. He was distressed and thought he was ill. One sister didn't wait for my brother to say goodbye before we left, snatched the wheelchair to push him to lounge, he was angry and upset. Generally the staff are patient and kind.

I am an infrequent visitor to the care home as I live 100 miles away but think the home does what it says 'on the tin'. Its bright and clean and staff lovely and so helpful. My sister has rallied in your care and I thank you for that. Your home ticks all the right boxex. Cannot comment on management or safety/suecurity really.

My very dear friend (and nursing colleague) has been a resident for nearly a year and I cannot fault the care she has received. The staff are friendly, courteous and very respectful. And go the "extra mile"! And most importantly my friend is happy and contented in the home.

My father spent his final days at Kendal Care Home. The care that he received was delivered to a very high standard. The staff always came across as being kind, caring and professional.

THANK YOU

Keep up the good work KCH you are a great team, and thank you.

I highly recommend kendal Care Home.