
The way the staff treat Dad's confusion and distress was amazing.Linda B(Daughter of Resident/Service User)



The way the staff treat Dad's confusion and distress was amazing.Linda B(Daughter of Resident/Service User)



Kendal Care Home focuses on great care, all delivered in a five star living environment; a home that residents can truly call their own. The team at is committed to providing both physical and emotional well-being for residents in a safe, comfortable environment that your loved ones can call home.
The luxury, purpose-built Care Home is conveniently located in Kendal, an historic town which stands at the entrance to the beautiful...
Care Provided by Kendal Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 120 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Kendal Care Home for full pricing details and T&Cs.
Contact Kendal Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Abbey Healthcare
- Private Owned
Person in charge
- Graham Burrell(General Manager)
Admission Information
- Ages from 18 to 110
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2013
- Number of floors: 3
Room Information
- Single Rooms (120)
- Single Rooms with ensuite Wet Room (120)
Visiting
- Visiting is permitted 24 hours of the day apart from when Protected Meals times. Please contact the service to ascertain times
Parking
- Ample visitors and residents parking.
Kendal Care Home Reviews (106)
Kendal Care Home has a Review Score of 9.8 (9.826) out of 10, based on 37 reviews in the last 2 years.
Over all time Kendal Care Home has 106 reviews.
After struggling with having to make the difficult decision to move Dad into a care home, I can honestly say that I wouldn't want him anywhere else. The staff are so caring, not only did they quickly get up to speed with Dad, but they also made me and my family feel welcome at any time, allowed close family to come and dine with Dad and always kept me up to date with every change or need Dad has. The environment is like being welcomed into a top hotel, the rooms are a good size with en-suite facilities and Dad has never eaten so well. The in-house services, such as the entertainment team and occupational therapist, mean the residents are stimulated and entertained, this is complemented by personal services such as hairdressers and chiropodists that visit regularly. Given Dad's state of health and needs, he couldn't be in a better place. Thank you to all the staff who provide the excellent care.
Thank you so much for your very kind words, which we will pass onwards to our care teams and our activity and OT staff. We always strive to ensure all of our residents and families receive the very best person-centred care, which improves well-being and health outcomes. Once again, thank you so much.
They are currently looking into 1 to 1 funded nursing care for her which I did not know about.
Well done!
Thank you very much for your very kind words, which we will pass on to our care teams. Very much appreciated. Thank you.
When we arrived the residents were taking part in a baking session - making jam tarts. I visit often and today was only planning a short visit, but enjoyed a couple of hours with my daughter, granddaughter, mum, the residents, and staff.
The staff running the session were amazing with the residents. The session was lively and fun, and the team interacted with each person. They knew who needed help and who could manage. This made for an inclusive session where everyone was taking part. The residents were clearly enjoying themselves. There end result was lots of jam tarts which the team explained but be ready for tomorrow, to have with a cup of tea.
I can't praise the manager and his team highly enough. There is always a buzz at Kendal Care Home and visiting is a pleasure.
Well done to the best team at the best care home! Keep up the amazing work you do every day.
I am so delighted to be reading your comment and thank you very much indeed for taking the time to share your experience of Kendal Care Home. The staff team continues to make the home a special place to be and I could not be prouder of them all.
We were always made to feel welcome, and over the last 18 months, the Home has indeed been our second home.
The Care and devotion for my husband from all the staff, has been truly amazing and we are so grateful for making his final days so peaceful and caring.
Thank you.
Thank you so much for your very kind words, which we will pass onwards to our care teams. It is such a privilege to care for loved ones at the end of their lives and to support our families through difficult times. We are very proud of our care teams and nursing staff, who do a fantastic job in...
I would certainly recommend the care home to my friends.
Thank you so much for your lovely feedback - we are committed to providing first-class care in a high quality comfortable and safe environment for all of our residents, families, and friends. It's great to hear that your friend is enjoying his stay with us. Many thanks again.
Just the loveliest most relaxed place. The staff are wonderful and all the residents seem very happy - feels like a place where "everyone knows your name". I am so glad my brother is a resident here
Thank you so much for your very kind words, we pride ourselves on providing a relaxed, comfortable, and caring environment for all of our residents and families. We will pass on these lovely words to our care teams, who really do appreciate such positive and worthwhile feedback. Once again - thank you so much.
My friend had a degenerative condition similar to Motor Neurone Disease. She needed very high levels of help with all tasks and functions and as her speech deteriorated it became challenging to understand her. Some of her carers were exceptionally sensitive and tenacious in their efforts to understand her. The manager engaged with her on a personal level and strove to do everything in his power to make her life more bearable. Several other people - her room cleaner, her occupational therapist, the physiotherapists and the home's medical officer were warm, positive and encouraging and formed meaningful relationships with her. My friend was able to form attachments to these people and her more sensitive carers. Other carers seemed more detached and formal, giving adequate physical care but nothing more. This distressed her. The home is efficiently run. It is large but has a relaxed feel and as a visitor, I always felt welcome. My requests for help in e.g. finding a vase for flowers were always met willingly and cheerfully. I think the home succeeds as far as any large institution can, in creating a feeling of freedom and informatlity. I would certainly recommend it to friends or family members.
It was a great honour and privilege to take care of your friend, who has left behind some great memories of her wonderful sense of humour, despite being desperately unwell. We thank you for your very kind words, which we will pass onwards to our care teams. We take on board your comments and strive...
On my visits, all staff were most helpful, friendly and effective.
The staff all appeared to be enjoying their roles, which is excellent!
Well done to all!
Thank you so much for your wonderful feedback, which we will pass onwards to our care teams. This feedback drives us forward and encourages our staff to work harder in delivering high-quality person-centred care. Once again - many thanks.
Our friend was well cared for. The staff were happy to answer queries, in spite of being very busy. There appeared to be lots of interaction with the clients both in the bedroom and in the lounge. Our friend was very happy with the food.
Thank you so much for your great feedback. We pride ourselves in offering wonderful activities within our home and have a great activities team, who work very hard to provide fun and laughter across our home. We will pass onwards your lovely feedback to all of our teams - once again, Thank you so much.
As a family we have been so delighted with the level of care that my mother-in-law has received at Kendal Care Home. The staff go way beyond their duty and are constantly thoughtful preempting every need and always cheerful with it. The home is also run incredibly well and there are so many activities laid on. Visitors are made totally welcome.
Thank you so much for your very kind words, we are very proud and privileged to be given the responsibility of caring for families loved ones. We will pass on these lovely words to our care teams, who really do appreciate this lovely feedback. Once again - Thank you.
Kendal Care Home is a happy place! You will always see a smile on everyone's face! Our manager is happy, the residents, staff and visitors too, will always greet and welcome you! The residents' lives are lived in comfort and in pleasure, their wonderful rooms where to live in complete leisure. Their own en suite room if they prefer to shower, or a nurse will help you if you so desire. I must mention our foods that our chefs prepare! Better than any food you could find elsewhere. Our manager will talk to you if you need to discuss, you are important to him!
Thank you so much for your very kind words - it is true, Kendal Care Home is a happy place, as we believe that happiness and laughter are great for the soul, and promote a feeling of well-being and togetherness. I will ensure that your lovely feedback is shared with our teams. Again - thank you
My dad has been in Kendal Care Home for one month. The staff are very kind and attentive and my father is comfortable and well taken care of. The food is excellent and varied. The management also takes time to listen and act on feedback.
Thank you so much for your very kind words, which we will pass onwards to our care teams. We always strive to deliver high-quality person-centred care, and value family feedback enormously. Again - thank you.
My husband has received excellent care and support from all the staff at Kendal Care Home, nothing is too much for them and help is always on hand. The facilities are very good and the food is always excellent and varied.
Thank you very much indeed for taking the time to share your personal experience of the care and support provided by the staff within Kendal Care Home. It is always such a pleasure to read.
We are so pleased that we managed to get a place for our father at Kendal Care Home. All the staff, from Management down are very approachable and appear happy in their work. This happiness then seems to spread through the home so it doesn't feel like a care home, more a luxury hotel! Nothing we ask is too much bother. When we visit it is like visiting extended family. We are always made to feel very welcome. My father has everything available to him that he could wish for, a beautiful garden, lots of space within the home, so many different activities it's impossible to list them all. The nursing staff are very caring and know the families of their residents. Can't rate Kendal Care Home and its wonderful staff highly enough. Thank you to everyone who works within the home.
What wonderful comments to be reading on your experience of the exceptional care provided from a much-loved team within Kendal Care Home. Thank you for the time to review our home, it really is very much appreciated.
My aunt was a resident here and I have never seen her so happy. The standard of care that was given to her was outstanding and they met every care needs she had. They cared for her with compassion and built a trusting relationship with her, they treated her and us like family. The nurses and carers were so thoughtful and kind and helped us understand and make appropriate care choices for what her health issues needed. The management team are always approachable and so welcoming when you arrive and always has an open door when needed. The wellbeing team do such a great job for the residents to always have an activity on and asking everyone to come and be included. The food and beverages are also great and having a dining room so everyone can eat together makes it feel like a home. My aunty loved it here and called it 'home'. My family can't thank the staff enough. Thank you all at Kendal Care Home.
Thank you so much for your very kind words, which we will pass onwards to our teams. We pride ourselves in always doing the best we can, to provide a safe, warm and welcoming environment for those in our care and our families who visit. Again, thank you - we really do appreciate such lovely feedback.
My mother has been in the Kendal Care Home since July 2024. She had been resistant to having care at home never mind going into care at all. However, she has settled well and the many questions, requests and issues raised have been patiently worked through. The staff have been kind and patient. The management team are accessible, approachable and responsive to questions and chatting with visitors. My mother has been encouraged and enabled to live well in this home and as a result seems to be thriving.
Thank you so much for your very kind words of praise, which we really do appreciate. We will pass these lovely comments on to our care teams. Be assured that we will continue to support and encourage Mum to enjoy her stay with us here at Kendal Care Home, once again thank you.
First of all, thank you to the management who are always approachable and to the carers on the ward, all friendly, kind and helpful. I have just two complaints. In over 5 weeks my bedlinen was changed just once, not good. Secondly, the food was poor, it lacked fresh fruit and vegetables and odd food combinations - pizza with diced carrots, turnips etc bizarre! I lost quite a bit of weight, now putting it back on.
We are very sorry that your experience was not up to scratch. We always encourage our residents, families and friends to speak out if things are not going as expected. Our manager's office is in a very prominent place, he is always happy to listen and we always strive to be better. We thank you for this feedback, which we will look into and address if there are ongoing issues. Many thanks.
My mother has been a resident here since December 2022. The standard of care was good when she first arrived, but has just got better and better to the point where I would now describe it as outstanding. Carers are patient thoughtful and kind. Health issues and concerns are treated appropriately with GPs consulted if the staff think it necessary. Activities are arranged throughout the week and there's a strong sense of community. My mum is settled and content, and I'm so pleased with the care she receives. The highlight has been the support the care home staff recently gave my whole family by supporting my mum to attend her grandson's wedding. The atmosphere in the home seems to recognise that residents need friends and family so we are always made welcome when we visit and there are frequent activities that include us such as BBQ in the summer, and invites to share Christmas lunch. My mum tells me she is happy here so for me that's wonderful. Well done to all the staff.
What lovely words and very much appreciated feedback, which we will pass onwards to our care teams. It's heartwarming to know that we have made a difference to a loved one's life and that we have been able to support Mum at the time of a significant family celebration. Again - thank you so much.
Food is excellent and attention to detail is very good indeed. The people here I think are very blessed indeed. They are treated with dignity.
Good Morning and thank you so very much indeed for taking the time to share your experience of Kendal Care Home. It is always such an enormous pleasure for myself and all the staff within the home to read comments such as these.
Previously independent and living alone at 89 years of age, after having a stroke December 22, my mother is now wheelchair-bound and needs a hoist. She has been living in Kendal Care Home since April 22. My mother has thrived since living there and joins in the many activities organised. Despite being on a semi puréed diet she loves the food and is always very very happy and cheerful. The staff are brilliant, the carers are endlessly patient, caring, and friendly. The occupational therapy/activities staff work tirelessly to ensure a huge variety of crafts and stimulating events. Management in KCH have got the running of the place absolutely spot on and I cannot praise them highly enough. Celebrating her 90th birthday last August, the care home organised a brilliant party for her, with a great singalong, food and drinks. I asked my mother the other day if she was enjoying living there and to quote she said 'I love it'. Thanks to all involved for making my mother's later years such fun!
Thank you so much for your very kind words, it's such a privilege and pleasure to look after someone with such a love for life. We will pass onwards your lovely comments to our very deserving care teams, the activity teams and our catering and domestic staff, who all work so hard to give all those who live and visit our home a wonderful experience. Again - thank you so much.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 August 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 28 July 2026Kendal care home currently has 3 beds available. We would be delighted to show you around our beautiful home.
News (0) & Events (0)
There are no news items for Kendal Care Home.
There are no upcoming events for Kendal Care Home.
Awards / Recognitions (9)
- 30 Nov 2025Recipient: Kendal Care Home
- 16 Jun 2025Recipient: Abbey Healthcare
- 06 Jun 2025Recipient: Abbey Healthcare
Accreditations
There are no accreditations posted yet for Kendal Care Home.
Meet the Team (1)

Hi,
My name is Graham and I am the registered manager here at Kendal Care Home. I am a registered nurse and experienced home manager having managed 3 other regulated care homes across the Morecambe Bay area.
A seasoned nurse with a broad experience predominantly in complex dementia nursing, I am a firm believer in delivering holistic person-centred care to all residents in my care, and I am passionate about promoting health & well-being in both residents and staff teams alike.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kendal Care Home to verify any information. View our terms and conditions. Kendal Care Home has an Enhanced Service -more info.