Kendal Care Home

First of all, thank you to the management who are always approachable and to the carers on the ward, all friendly, kind and helpful. I have just two complaints. In over 5 weeks my bedlinen was changed just once, not good. Secondly, the food was poor, it lacked fresh fruit and vegetables and odd food combinations - pizza with diced carrots, turnips etc bizarre! I lost quite a bit of weight, now putting it back on.

My mother has been a resident here since December 2022. The standard of care was good when she first arrived, but has just got better and better to the point where I would now describe it as outstanding. Carers are patient thoughtful and kind. Health issues and concerns are treated appropriately with GPs consulted if the staff think it necessary. Activities are arranged throughout the week and there's a strong sense of community. My mum is settled and content, and I'm so pleased with the care she receives. The highlight has been the support the care home staff recently gave my whole family by supporting my mum to attend her grandson's wedding. The atmosphere in the home seems to recognise that residents need friends and family so we are always made welcome when we visit and there are frequent activities that include us such as BBQ in the summer, and invites to share Christmas lunch. My mum tells me she is happy here so for me that's wonderful. Well done to all the staff.

Food is excellent and attention to detail is very good indeed. The people here I think are very blessed indeed. They are treated with dignity.

Previously independent and living alone at 89 years of age, after having a stroke December 22, my mother is now wheelchair-bound and needs a hoist. She has been living in Kendal Care Home since April 22. My mother has thrived since living there and joins in the many activities organised. Despite being on a semi puréed diet she loves the food and is always very very happy and cheerful. The staff are brilliant, the carers are endlessly patient, caring, and friendly. The occupational therapy/activities staff work tirelessly to ensure a huge variety of crafts and stimulating events. Management in KCH have got the running of the place absolutely spot on and I cannot praise them highly enough. Celebrating her 90th birthday last August, the care home organised a brilliant party for her, with a great singalong, food and drinks. I asked my mother the other day if she was enjoying living there and to quote she said 'I love it'. Thanks to all involved for making my mother's later years such fun!

My catheter was changed by one of the nurses, it was the last person to ever change it. It has been done before by district nurses and staff at the hospitals. They explained to me step by step what they were doing and put me at ease.

A pleasant and friednly environment with caring and efficient staff.

The home itself is very welcoming with staff, always on hand to help out. Dad was well cared for and his needs were well met, it was always reassuring to know he was in good capable hands. A very well done to all.

I find this care home excellent. Staff are very helpful and some go out of their way if you get confused about something that you don't understand. I don't believe how they can keep their patience because some patients are very awkward and moan a lot. They don't know how lucky we are to have such a nice place and such a lovely place.

Our Auntie has been in Kendal Care Home since January 2023. During the 15 months, we have been very pleased with the level of care she has received and lately in her last 3 months the staff have been exceptional, from the cleaners to the managers, they have shown great compassion and the carers are to be very much admired for all they do. Great team at Kendal.

If I could give 20 out of 10, I would give it! The staff were better than excellent. I will be forever in their debt for the care and consideration they gave to my aunt in her last days. A big thanks.

The manager, the nursing staff, the receptionists in fact everyone we encountered was friendly and genuinely caring. What a truly amazing group of people!

My mum went into Kendal Care Home direct from Hospital recovering from a fractured hip operation. As a family, we had been so fortunate to meet the manager when he held the same position at the residential care home where Mum lived at that time. When we needed a nursing placement the choice was so simple. What a wonderful home the manager and his team have built. The “house” runs like clockwork, the staff are exceptional and the care Mum received was simply outstanding. During 25 years working as a business agent selling care homes, I visited hundreds of homes in the north of England and Kendal Care Home is simply the best I have ever come across. I would urge anyone looking for care to look no further than Kendal Care Home.

Respite care was available at the perfect time, such a relief to know my sister-in-law was being looked after while I sorted some things to make living at home easier. The home always seems clean and there are always activities going on. All staff are really friendly and approachable, from the manager to the carers and reception staff.

I was concerned the staff would not be able to cope with him and he would not receive the care he deserved. How wrong I was. All the staff quickly showed how experienced and caring they were. I felt he was in a warm welcoming environment All the staff are friendly, caring and quickly assessed the best way they could help him. From initially dreading to going to see him and saying goodbye at the end of the visit I am now reassured he is in the best possible place he could be.

We will always be grateful for everything you have all done from the bottom of our hearts thank you for bringing us some hope when we thought there was none. You have made an amazing difference in my mother’s life.

Mum had been very nervous about her planned move into residential care, worried that she would be left to find her own way and overwhelmed by the newness of it all, but she needn't have worried as she was made to feel special and one of the family from the outset. it was clear to me that Kendal Care Home is a very special place with a caring and dedicated staff who go out of their way to make their residents feel at home. Thank you so much!

My mum was very lucky to spend her last weeks at Kendal Care Home. The staff are so kind and helpful and they did everything to make my mum as comfortable as she could be. I have no reservations in recommending Kendal Care Home to any others who need nursing care.

While my mother-in-law was in Kendal Care Home, I found all the staff very attentive and caring. The home is very friendly and welcoming, the staff are all very helpful. Everything is first-class and I wouldn't hesitate to recommend this care home.

My mother was admitted to a very nice, clean room on the 1st floor in January 2024. In spite of being 105, she'd had a hip replacement, following a fall. She was in discomfort and often in pain. The staff treated her gently and with respect. They kept a close eye on her pain control. The nurses always had time for us to discuss concerns. We and Mum were treated with compassion, even giving us hugs when Mum passed away.

My mum is happy and content and beautifully cared for. Who could ask for more?