Kendal Care Home

My only criticism would be the lack of stimulation provided. Understand that the staff are always busy, it's a shame there isn't more provision for one to one or small group interaction.

Over the past three months, since my aunt came to Kendal Care Home, we have found the standard of care excellent. Well cared for with dignity. Rooms are perfect. Both management and staff always have time to listen and provide support.

All the staff are very good with Mum. The home is kept nice and clean. Mum enjoys the food and the singing in the afternoons.

Kendal Care Home supported and lovingly cared for my dad during his journey through dementia. The way the staff treat Dad's confusion and distress was amazing. He came to see them as family and friends enjoying what he could in his situation, he knew he was ill but his struggle was diminished as he enjoyed the special sessions, activities and routine of this special little community. The staff have been amazing, even attending his funeral and I can't praise them enough. Thank you.

Nothing is too much trouble here for the staff. They go over and above their care duties, speaking and engaging with the residents on first name terms to make them feel calm and relaxed.

My only remediation would be more staff so they have more time to sit with residents, hold their hands and reassure them as that is what most of them enjoy.

The actual building is lovely and very modern. Meals are varied and home cooked.

The nursing team all seemed to be genuinely caring and professional people; I felt as happy as I could be, under the circumstances, leaving my parents in their care.

I found the home to be very caring and knowledgeable about the needs of my mother-in-law.

The care my sister received whilst in the home was excellent. I was kept informed every step of the way through her care plan. Discussion took place when circumstances changed and end of life care was put into place.

I am very happy with the care, attention and facilities at Kendal Care Home. I think all the staff are efficient and caring and are doing a very good job looking after my 97-year-old mum. Thank you so much!

My mother stayed on the residential floor of this care home. She settled in quickly and felt safe, especially given her initial reluctance to be in a care home. The clean and modern environment is lovely, with a variety of shared areas which are well furnished and decorated. All rooms are of equal standard and size with good quality furniture and a well fitted en-suite wet room. The overall feeling is that of a 5 star hotel - what every elderly person deserves. All the staff we encountered were friendly and extremely caring, being sensitive to individual needs. Meals are served either in the residents' own rooms or in the pleasant dining room where staff eat with residents, helping and encouraging them as needed. There is always a choice of good quality food and flexibility in catering for individuals. This care home has been through difficult times in the past but with the current strong management team, systems and procedures are being put into place. I strongly recommend this home.