Kendal Care Home

Burton Road, Kendal LA9 7JA
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9.8 101 Reviews
  • Kendal Care Home, Kendal
Kendal Care Home focuses on great care, all delivered in a five star living environment; a home that residents can truly call their own. The team at is committed to providing both physical and emotional well-being for residents in a safe, comfortable environment that your loved ones can call home.

The luxury, purpose-built Care Home is conveniently located in Kendal, an historic town which stands at the entrance to the beautiful English Lake District. Kendal has excellent access to road, rail and bus links. .

The dedicated and experienced team of nurses, carers and support staff always take time to get to know residents so that they can tailor care to their individual needs, and retain each resident's identity, independence and self-esteem.

They offer a range of professional services including GP, and chiropody visits as well as an in-house hairdressing and beauty salon. With the well-being team providing a daily varied social and activity programme for your loved ones to enjoy helping them to build friendships and share new experiences.
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Care Provided by Kendal Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1700 – £2000
  • Self-Funded Residential Dementia Care: £1750 – £2000
  • Self-Funded Nursing Care: £1750 – £2000
  • Self-Funded Nursing Dementia Care: £1800 – £2000
  • RESPITE Self-Funded Residential Care: £1700 – £2000
  • RESPITE Self-Funded Residential Dementia Care: £1750 – £2000
  • RESPITE Self-Funded Nursing Care: £1750 – £2000
  • RESPITE Self-Funded Nursing Dementia Care: £1800 – £2000
The price(s) shown are provided by the care home. Contact Kendal Care Home for full pricing details and T&Cs.

Contact Kendal Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Kendal Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Graham Burrell (General Manager)

Admission Information

  • Ages from 18 to 110

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013
  • Number of floors: 3

Room Information

  • Single Rooms (120)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (120)

Visiting

  • Visiting is permitted 24 hours of the day apart from when Protected Meals times. Please contact the service to ascertain times

Parking

  • Ample visitors and residents parking.

Kendal Care Home Reviews (101)

9.8

Kendal Care Home has a Review Score of 9.8 (9.846) out of 10, based on 36 reviews in the last 2 years.
Over all time Kendal Care Home has 101 reviews.

Overall Experience
  • 84
  • 15
  • 1
  • 0
  • 1
Date Published
  • 101
  • 4
  • 7
  • 36
  • 65
Reviewer Connection to Kendal Care Home
  • 34
  • 17
  • 8
  • 8
  • 4
  • 4
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 101, showing 101-101
Review from Nigel K (Son of Resident) published on 9 April 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother stayed on the residential floor of this care home. She settled in quickly and felt safe, especially given her initial reluctance to be in a care home. The clean and modern environment is lovely, with a variety of shared areas which are well furnished and decorated. All rooms are of equal standard
and size with good quality furniture and a well fitted en-suite wet room. The overall feeling is that of a 5 star hotel - what every elderly person deserves. All the staff we encountered were friendly and extremely caring, being sensitive to individual needs. Meals are served either in the residents' own rooms or in the pleasant dining room where staff eat with residents, helping and encouraging them as needed. There is always a choice of good quality food and flexibility in catering for individuals. This care home has been through difficult times in the past but with the current strong management team, systems and procedures are being put into place. I strongly recommend this home.
Reply from Andrea Gamble, Regional Operations Director at Kendal Care HomeThank you for your very positive comments and endorsement of the many improvements made at the home over recent months. The new manager has managed to recruit a strong supportive team within the homes, supported by the regional manager; all of which have driven the quality improvements.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.846)

Overview of Review Score

The Review Score of 9.8 (9.846) out of 10 for Kendal Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 36 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.846 for Kendal Care Home is calculated as follows: ( (358 Excellents x 5) + (51 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 415 Ratings = 4.846
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kendal Care Home is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 36 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Aug 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 28 May 2026

Kendal care home currently has 3 beds available. We would be delighted to show you around our beautiful home.

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Awards / Recognitions (9)

Meet the Team (1)

Graham

Graham Burrell

Job Title: Registered Manager Joined: 2022

Hi,


My name is Graham and I am the registered manager here at Kendal Care Home. I am a registered nurse and experienced home manager having managed 3 other regulated care homes across the Morecambe Bay area.


A seasoned nurse with a broad experience predominantly in complex dementia nursing, I am a firm believer in delivering holistic person-centred care to all residents in my care, and I am passionate about promoting health & well-being in both residents and staff teams alike.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kendal Care Home to verify any information. View our terms and conditions. Kendal Care Home has an Enhanced Service - more info.