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Kendal Care Home

Burton Road, Kendal, Cumbria LA9 7JA
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The way the staff treat Dad's confusion and distress was amazing.Linda B(Daughter of Resident/Service User)
Kendal Care Home, Kendal
Kendal Care Home, Kendal
Kendal Care Home, Kendal

Kendal Care Home focuses on great care, all delivered in a five star living environment; a home that residents can truly call their own. The team at is committed to providing both physical and emotional well-being for residents in a safe, comfortable environment that your loved ones can call home.

The luxury, purpose-built Care Home is conveniently located in Kendal, an historic town which stands at the entrance to the beautiful...  

Care Provided by Kendal Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,700 - £2,000£1,700 - £2,000
Residential Dementia Care£1,750 - £2,000£1,750 - £2,000
Nursing Care£1,750 - £2,000£1,750 - £2,000
Nursing Dementia Care£1,800 - £2,000£1,800 - £2,000

Contact Kendal Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Graham Burrell(General Manager)

Admission Information

  • Ages from 18 to 110

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013
  • Number of floors: 3

Room Information

  • Single Rooms (120)
  • Single Rooms with ensuite Wet Room (120)

Visiting

  • Visiting is permitted 24 hours of the day apart from when Protected Meals times. Please contact the service to ascertain times

Parking

  • Ample visitors and residents parking.

Kendal Care Home Reviews (106)

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9.8

Kendal Care Home has a Review Score of 9.8 (9.826) out of 10, based on 37 reviews in the last 2 years. Over all time Kendal Care Home has 106 reviews.

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Showing 106 reviews matching selected criteria
Review from Susan P (Daughter of Resident) published on 16 November 2023 Submitted via Postal Card
Overall Experience
All the staff put in 100% effort to ensure my parents celebrated their 71st wedding anniversary with style. Friends were invited from both outside the home and residents within the care home.

The conservatory was decorated especially with yellow roses, the food was delicious, music chosen with care and entertainment first class. Staff came to offer congratulations with tears in their eyes. Genuine affection. Thank you so much.

Reply from Tina Johnstone, Director at Kendal Care Home

Thank you so much for taking the time to share your experience of Kendal Care Home, I am so delighted to be reading this and will make sure your feedback is shared with the team!

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Review from David P (Son of Resident) published on 16 October 2023 Submitted via Postal Card
Overall Experience

The manager and the staff were helpful, pleasant and caring, going the extra mile on what was a difficult day. Could not have asked for more.

Reply from Tina Johnstone, Director at Kendal Care Home

Thank you so very much for taking the time to share your experience of Kendal Care Home. Feedback is invaluable of how, we as a service, can strive to provide good care.

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Review from V P (Daughter of Resident) published on 11 October 2023 Submitted via Postal Card
Overall Experience

Always feel welcome when visiting my parents. Friendly, professional and caring atmosphere in Kendal Care Home. Residents and visitors treated with respect. Queries and requests always welcomed and acted upon positively. Staff always willing to help - with a smile!

Reply from Tina Johnstone, Director at Kendal Care Home

Thank you very much indeed for taking the time to share your experiences of Kendal Care Home. It is always with immense pride that I read and share with the team.

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Review from T P (Son-in-law of Resident) published on 11 October 2023 Submitted via Postal Card
Overall Experience

Always found the home to be very good, with excellent, friendly and helpful staff and a very good environment for both residents and visitors alike.

Reply from Tina Johnstone, Director at Kendal Care Home

Thank you very much indeed for taking the time to share your thoughts. We shall be certain to share this with the staff team who will be delighted to receive this.

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Review from Cathy L (Daughter of Resident) published on 28 September 2023 Submitted via Website
Overall Experience

My mother was a resident of Kendal Care Home for approximately 10 weeks, until her death in early July. During her stay she gradually became frailer and in need of more care. She was also often confused and anxious about her future. I have nothing but praise for the compassionate, thoughtful, and conscientious way in which she was treated by the staff of the home. Her needs weren't just met, they were anticipated. She was the grateful recipient of many small acts of kindness, freely given, which were above and beyond the call of duty. I felt reassured that she was safe and well looked after and will always be thankful for the enormous sensitivity shown to Mum. This made a huge and positive difference in her final weeks. Thank you.

Reply from Graham Burrell, Manager at Kendal Care Home

Thank you so much for your very kind words, which we will pass onwards to our nurses and care teams. We are proud and privileged to be given the responsibility of caring for loved ones, we do so with kindness and compassion. Your lovely feedback is very much appreciated, and we are happy that we were able to make a difference. Thank you again.

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Review from Caroline J (Daughter of Resident) published on 8 September 2023 Submitted via Website
Overall Experience
My mum was a resident for just a short time (expected it to be longer) and I can honestly say that I/we couldn't have wished for anywhere better for her to stay. The staff are absolutely incredible and a credit to their profession. The management are so approachable and friendly and nothing was too much trouble. The room that Mum had was beautifully decorated and colour-coordinated with her own on-suite bathroom which she liked. It was immaculately clean! The reception area is light and bright and it's almost like your walking into a 5* hotel. The reception team were exceptionally welcoming and it felt like we had known them for years. The nursing staff who looked after Mum were compassionate, understanding, patient and most of all, dedicated.

Mum had at least four favourite carers but one in particular. She was able to have a laugh and a joke with them which she loved and they in turn loved it also. Thank you with all my heart. I will never forget you!

Reply from Graham Burrell, Manager at Kendal Care Home

Thank you so much for your very kind words - be assured we will pass these onwards to the teams. It was a real pleasure and privilege to take care of Mum, she will be missed by us all. We strive to be the best we can be and to deliver person-centred care for all of our residents. We are so happy that as a family, you have had a good experience through difficult times. Thank you once again.

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Review from Anne R (Resident / Service User) published on 1 August 2023 Submitted via Postal Card
Overall Experience

This is a lovely place to be in.

Reply from Tina Johnstone, Director at Kendal Care Home

Thank you very much indeed for your recent review of Kendal Care Home. It is very kind indeed.

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Review from Brian B (Husband of Resident) published on 25 July 2023 Submitted via Postal Card
Overall Experience
I live locally and I am able to visit every day. My overriding impression is of the gentle and sympathetic and caring attitude of the staff which reflects well on the management.
Communication has been very good when required. The rooms and facilities are excellent and cleaned each day. I haven't sampled the food but the menu offers excellent choices.
I only have one slight reservation. This relates to the second-floor dining room. The residents are sometimes messy eaters and the tables are not cleared immediately after meals. This is not good for residents or visitors.

It was disappointing later to observe that the dining room on the lower floor was immaculate.

Reply from Graham Burrell, Manager at Kendal Care Home

Thank you for your very kind words and observations - which we will pass onwards to our staff teams. We value family feedback, which helps us to improve the quality of care delivery within the home. Thank you once again.

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Review from Janet G (Daughter of Resident) published on 25 July 2023 Submitted via Postal Card
Overall Experience

Having attended two events in June (BBQ and afternoon tea) I want to express my thanks and appreciation to all the staff at Kendal Care Home for their attentiveness and patience shown to all the residents. Staff seem to know everyone by first name and always have a smile and a greeting. Nothing is too much trouble. Keep up the great work, my mind is comforted knowing my family is cared for in such a wonderful place.

Reply from Graham Burrell, Manager at Kendal Care Home

We thoroughly enjoyed putting on these events for our families and friends, we are now in the throes of organising our Summer Fete party, which will be held on the 20th of August. We strive to provide a warm, safe and homely environment for everyone living here at Kendal Care Home, and really do appreciate family feedback, encouragement and support, which spurs us onwards. Thank you once again.

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Review from Madelon G (Friend of Resident) published on 11 July 2023 Submitted via Postal Card
Overall Experience

Lovely place, I always get a warm welcome when I visit.

Reply from Tina Johnstone, Director at Kendal Care Home

Thank you very much indeed for your warm comments. Please be assured your thoughts shall be shared with staff within Kendal Care Home.

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Review from Mary C (Wife of Resident) published on 6 July 2023 Submitted via Website
Overall Experience

My husband was resident in the nursing unit for just over two years due to having dementia and then suffering a stroke. His care was excellent and the staff very caring with him and the whole family. We felt lucky that he was able to be cared for in Kendal. He was admitted at a very difficult time during lockdown but the staff did their best to help him settle in and keep in touch with the family

Reply from Graham Burrell, Manager at Kendal Care Home

Many thanks for your very kind words, which we will pass onwards to our care teams. We feel very privileged and honoured to be given the responsibility of caring for loved family members, and we are very pleased that you and your loved ones have had a good experience in our home.

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Review from S T (Son of Resident) published on 28 June 2023 Submitted via Postal Card
Overall Experience

My mum has been receiving nursing care at Kendal Care Home since January. All the staff are very friendly and helpful, and very kind to my mum. She received a warm welcome when she arrived. Her room is a good size and she has a television which she likes to watch. I am very pleased with the quality of care she is receiving. There is access also to a nurse practitioner from the local doctor's practice once a week.

Reply from Graham Burrell, Manager at Kendal Care Home

Thank you so much for your very kind words and valuable feedback, which we really appreciate and will pass onwards to our staff teams. It's a real pleasure and privilege to take care of families' loved ones and ensure that they are treated with all the love and care they deserve. Thank you once again.

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Review from Frank L (Husband of Resident) published on 28 June 2023 Submitted via Postal Card
Overall Experience

When it was decided that my wife had to be in a home, we looked around several. We contacted Kendal Care Home and got an immediate meeting. We found them friendly and professional. This has been mirrored in all aspects in the running and welfare of the home. The staff are very caring and always happy to help, no matter what.

Reply from Graham Burrell, Manager at Kendal Care Home

Thank you so much for your very kind words, which we will pass onwards to our care teams, who work so hard to ensure that people's experiences here at Kendal Care Home are positive and memorable. We try very hard to make our home feel like " home" for all of our families and are rewarded with this wonderful feedback. Thank you.

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Review from Glenn B (Son of Resident) published on 21 June 2023 Submitted via Website
Overall Experience
My mum suffers with dementia and moved to Kendal care home in January 2023, in the previous home care home she could not settle and was trying to escape plus hitting out at the staff, this was very out of character of her.

How things have changed since Kendal Care, it is much more open with plenty of space to walk around, the rooms are of a good size and all the staff are excellent. She has made many friends and has settled in extremely well, the home feels very warm and welcoming.

Head of the establishment the care manger is doing an excellent job his one-to-one talk at the start was very good and professional.

Reply from Graham Burrell, Manager at Kendal Care Home

Thank you so much for your very kind words, which we will pass onwards to our care teams. It's a pleasure and a privilege to take care of people's loved ones, we are so happy to hear that mum has settled in well, and is enjoying her stay with us. Thank you.

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Review from Raymond B (Husband of Resident) published on 14 June 2023 Submitted via Postal Card
Overall Experience

All staff are most helpful and polite. I'm kept updated on any problems with my wife ie: needing medical attention and can visit her at any time.

Reply from Tina Johnstone, Director at Kendal Care Home

Good afternoon and thank you for your thoughtful comments. It is always a pleasure to be able to share positive experiences with the staff here at Kendal Care Home.

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Review from S A (Relative of Resident) published on 9 June 2023 Submitted via Website
Overall Experience

We have two family members currently in the home, receiving residential care starting in the last few months and dementia care over the last 2 years, different but challenging care needs. The management together with the caring and professional staff, provide an excellent level of care with both compassion and support for not only residents but family members. There is always a warm welcome from the moment you arrive and this carries on throughout the home from all staff, nothing is ever too much trouble. Everywhere is clean, bright and airy. The rooms and communal areas are welcoming and spacious the dining areas are always beautifully laid out and the food is always well presented with varied choice of menu. There are lots of garden areas to sit or walk around, when you visit and planned activities for those residents who wish to take part. We thank everyone at the home for their continued care and compassion.

Reply from Tina Johnstone, Director at Kendal Care Home

Thank you very much indeed for taking the time to share your personal experience of Kendal Care Home with us. We shall certainly share your comments with the staff team.

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Review from Stephen C (Respite Resident) published on 8 June 2023 Submitted via Website
Overall Experience

I was a resident for a short while. Right from the start the staff were excellent, they were well informed about my condition, they were very helpful and would go out of their way to other help. The room was well laid out it felt more like a holiday.

Reply from Tina Johnstone, Director at Kendal Care Home

Thank you very much indeed for your kind words that we shall, of course, share with the staff involved with your support during your stay within Kendal Care Home.

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Review from Andy C (Son of Resident) published on 22 May 2023 Submitted via Website
Overall Experience
My mum moved into Kendal Care Home in April of 2022 and has been there for over a year now, suffering from Alzheimer’s dementia, the care home manager was extremely supportive in meeting with my mum, my sister and me to reassure Mum about the move before she moved in. The room is really nice more like a hotel room than a care home room and the food choice is excellent, a large choice for breakfast and two choices for lunch and dinner, the staff are superb, caring and reassuring, arranging regular activities to keep residents active, yesterday there were two carers working with three residents on the activities so really well staffed. I am always able to talk to the care home manager when I need to discuss Mum's care and little things like a hairdresser on site make a big difference, regular visits from the local nurse to the home and eye tests being arranged make things easy for Mum and myself,

I couldn’t be more pleased with the home we chose.

Reply from Tina Johnstone, Director at Kendal Care Home

Many thanks for the wonderful comments of your experience within Kendal Care Home. I am sure the whole team will be thrilled that they have made such a positive impact on yourself, your family and of course Mum.

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Review from M M (Wife of Resident) published on 9 May 2023 Submitted via Website
Overall Experience

My husband was well looked after despite his illness presenting challenging behaviour. All staff and managers played their part with the two ladies who ran reception very helpful to me. Thank you for his care.

Reply from Tina Johnstone, Director at Kendal Care Home

Thank you very much indeed for taking the time to share your thoughtful comments of the team within Kendal Care Home. We shall be sure to share them with all.

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Review from Zoe H (Daughter of Resident) published on 24 April 2023 Submitted via Website
Overall Experience

From the first phone call to enquire about a place for my dad, I have been really happy with the service provided by Kendal Care Home. The home manager took a real interest in my dad's needs, asking pertinent questions so he could really get to know him. Also listening to what we wanted and needed as a family. The manager has been incredibly supportive throughout. Since Dad arrived, the staff have been fantastic. Dad is shown respect and his dignity is maintained at all times. Staff consult us on Dad's needs and always take the time to sit with us and explain how he has been, discuss any changes and ongoing plans for his care and treatment. The communication between staff and the family is excellent. Staff are kind and friendly and we have felt welcomed since the day Dad arrived. Dad's care is excellent. The room and facilities are also excellent, which makes a world of difference. I would not hesitate to recommend Kendal Care Home.

Reply from Graham Burrell, Manager at Kendal Care Home

Thank you so much for your very kind words, it has been a pleasure to look after you as a family at a very difficult time. I will pass on your lovely comments to our care teams, who work very hard each day to ensure those in our care are treated with dignity and respect and are well cared for at all times. We send you and your family our very best wishes. Thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 August 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 28 July 2026

Kendal care home currently has 3 beds available. We would be delighted to show you around our beautiful home.

News (0) & Events (0)

News

There are no news items for Kendal Care Home.

Upcoming Events

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Awards / Recognitions (9)

  • 30 Nov 2025Recipient: Kendal Care Home
  • 16 Jun 2025Recipient: Abbey Healthcare
  • 06 Jun 2025Recipient: Abbey Healthcare

Accreditations

There are no accreditations posted yet for Kendal Care Home.

Meet the Team (1)

Graham Burrell
Graham BurrellJob Title:Registered ManagerJoined: 2022

Hi,

My name is Graham and I am the registered manager here at Kendal Care Home. I am a registered nurse and experienced home manager having managed 3 other regulated care homes across the Morecambe Bay area.

A seasoned nurse with a broad experience predominantly in complex dementia nursing, I am a firm believer in delivering holistic person-centred care to all residents in my care, and I am passionate about promoting health & well-being in both residents and staff teams alike.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kendal Care Home to verify any information. View our terms and conditions. Kendal Care Home has an Enhanced Service -more info.