Submit a Review for Barchester Wilsmere House Care Home
Wilsmere Drive, Harrow Weald, Harrow, HA3 6UB
View full details of Barchester Wilsmere House Care HomeLatest Reviews for Barchester Wilsmere House Care Home
25 June 2026
The Barchester Willsmere Care Home Kenton has great facillities for its residents. The facillities are clean and well kept. The staff is welcoming, empathetic, kind and caring.
The above satement was confirmed by my Cousin who is a resident at the Barchester Willsmere Care Home in Kenton.
16 June 2026
The staff at Wilsmere House and particularly in Kenton unit are exceptional. They have been so caring supportive and professional. Mihaela and her team in Kenton unit were welcoming, friendly and good humoured. They always brought a smile to my husbands face and really looked after him well. He was
relaxed and happy. I always felt valued and welcomed when I visited too. We will definitely come to Wilsmere again and recommend it to others.
28 May 2026
The care my uncle received whilst at Wilsmere was absolutely incredible during his respite. It was our first family holiday after many years and we felt at ease knowing he was in good hands. The team kept us updated, and most importantly looked after him like family. When we picked up my uncle, we
could tell he was very happy to be there and didn't want to leave as well!
28 May 2026
The staff are all very pleasant, helpful and caring. If called, the carers arrive promptly.
My husband has a view of beautiful trees from his room.
He has been a resident for only a short time, so far.
28 May 2026
My son is here since 2018 till today. All the time he gets good care, I usually come to visit my son from Tanzania every after five to six months. Finds him good. They communicate with me every time to update of everything which makes me very happy. Management and all staff are very good, they know
what they are supposed to do. I have to say God will award them all.
26 May 2026
We would like to express our heartfelt gratitude to Wilsmere House care team for the exceptional care they have given to our mother. Knowing she is alone here in London has always been difficult for us, but from the very beginning, their kindness and dedication have brought us comfort and peace of
mind. During our two-week visit, we witnessed firsthand the genuine care and attention they provided everyday. We are specially touched by the effort they made to decorate her room with our family photos, it truly made her feel home and connected to us. We also deeply appreciate the warm hospitality extended to us during our stay, including the lovely meals they prepared. One of the most memorable moments was visiting the garden where our mother spends happily her time with us. Hearing the planned birthday party for her while we are here means so much to us. Although it is hard to leave her again, we do so with lighter hearts. knowing she is in such caring and compassionate hands. Thank you for everything.
26 May 2026
My husband spent 2 weeks at Wilsmere House for respite care. This was to give me, his wife & carer, a break. The staff were kind and attentive towards my husband, and at the same time, professional. They were also understanding towards me which meant a lot.
I was however irritated to receive an
invoice for payment after my husband had left as I paid in full on his arrival.
05 May 2026
The care in Kenton Unit is the best. My friend is looked after, and every time I come, they offer me a nice cup of tea. My friend is receiving very good care.
01 May 2026
I am wrighting so I can speak to someone face to face, I need help urgently as I am increasinly getting worried, I have a lot of health problems! Ive been here about 7 yr's approx. Ive had fantastic care from all staff, its the relatives of 2 reserdent's and I am very scared for my safety. Thanks
28 April 2026
As someone with over 20 years working in the care industry i cannot fault the care ,compassion ,respect and dignity shown to our friend by the wonderful care team at Wilsmere House they are a credit to the company .
The facilities could do with improvements including bedrooms as they are old and
dated however this is irrelevant when considering the excellent specialist and person centred care our friend is provided day in and day out .
14 April 2026
I visited my nephew in the home on his birthday & the staff had made such a fuss of him with balloons etc; They all came to wish him a Happy Birthday & it really brightened his day. Everytime I visit the staff are so kind & always have smiling faces plus they really care about their patients. The
surroundings are pleasant & nothing is too much trouble. It's peace of mind for my sister & I & we're very grateful.
23 February 2026
Wilsmere House focuses on the dignity and health of its residents. The staff is very caring and involved, as is the management, The staff (from management, nurses, carers and maintenance staff) turnover is low and there is a lot of comraderie between them and they are always happy to help or answer
questions. Families and friends are equally dealt with dignity when they visit.
16 February 2026
Staff are available, 24 hours a day, when I press a bell, staff attends me very quickly. Staff provides all support to me when needed. Menu is offered to me, chef is meeting with me and preparing the meal the way I like. Staff are kind, polite, and check on my wellbeing. They gave me my medication
as I will not be able to take it myself and keeping me informed about any changes in medication. Staff are helpful and dedicated, and if I ask, they will do everything.
When they do laundry, they bring it neat, clean and tidy and put in a hanger in a cupboard. I sincerely hope and wish other people who need the care to be in Wilsmere house as its best care. I recommended 10 out 10 for hospitality and care. The management is so good they listen to every query and make changes.
17 November 2025
The staff are friendly and caring. They know the residents well and show genuine concern for their welfare
The amenities and facilities are very good. And the premesis are impecably kept
A particular favourite, is the provision of daily activities to keep the residents engaed and active
There is
a family atmosphere, which is great!
14 November 2025
Amazing caring attentive staff. If you like cake, this is the place to come. I had an enjoyable two week respite stay.
22 October 2025
The staff and manager at Wilsmere always have a smile on their face. They are so caring and kind to my dad. They always listen and respond to our requests for treatment for my dad.
28 August 2025
The care centre is efficiently managed. The staff are well trained, attentive and patient. The room is spacious enough, light and clean. My husband has established good rapport with the carers and has settled well from the first day at the centre. The nurses monitor the patient's condition well and
talk to the relatives quite often.
11 August 2025
Friendly, caring staff. Many activities every day.
Plentiful lovely food.
24 June 2025
I spent two weeks at Wilsmere House rehabilitating after a partial knee replacement. I could not return home after surgery because I live alone and my house has a lot of stairs. During my stay at Wilsmere, everything was taken care of very professionally and I was treated with an enormous amount of
genuine kindness by everybody. I was therefore able to fully concentrate on my physio exercises and my recovery was much quicker than expected. My other knee replacement is due in several months and I am looking forward to another two-week stay at the Wilsmere.
04 June 2025
My brother is receiving exceptional care in the Brookshill Unit. Every single member of staff I have met have been very caring and supportive. They made us feel extremely welcome from the moment we first came to look around. The first person I met was the manager who greeted us with a smile and made
us feel at ease immediately.
Nothing is too much trouble and they go above and beyond to help. My brother is terminally ill and it gives us great comfort knowing how well he is treated and cared for.
I can't fully put into words what a difference the care they give makes to him on a daily basis. The surroundings are lovely and feel like home.
It's always a lovely atmosphere when you come in and staff always seem happy to see you and have a chat. Couldn't ask for anything better.
Latest Reviews for Barchester Wilsmere House Care Home
25 June 2026
The Barchester Willsmere Care Home Kenton has great facillities for its residents. The facillities are clean and well kept. The staff is welcoming, empathetic, kind and caring.
The above satement was confirmed by my Cousin who is a resident at the Barchester Willsmere Care Home in Kenton.
16 June 2026
The staff at Wilsmere House and particularly in Kenton unit are exceptional. They have been so caring supportive and professional. Mihaela and her team in Kenton unit were welcoming, friendly and good humoured. They always brought a smile to my husbands face and really looked after him well. He was
relaxed and happy. I always felt valued and welcomed when I visited too. We will definitely come to Wilsmere again and recommend it to others.
28 May 2026
The care my uncle received whilst at Wilsmere was absolutely incredible during his respite. It was our first family holiday after many years and we felt at ease knowing he was in good hands. The team kept us updated, and most importantly looked after him like family. When we picked up my uncle, we
could tell he was very happy to be there and didn't want to leave as well!
28 May 2026
The staff are all very pleasant, helpful and caring. If called, the carers arrive promptly.
My husband has a view of beautiful trees from his room.
He has been a resident for only a short time, so far.
28 May 2026
My son is here since 2018 till today. All the time he gets good care, I usually come to visit my son from Tanzania every after five to six months. Finds him good. They communicate with me every time to update of everything which makes me very happy. Management and all staff are very good, they know
what they are supposed to do. I have to say God will award them all.
26 May 2026
We would like to express our heartfelt gratitude to Wilsmere House care team for the exceptional care they have given to our mother. Knowing she is alone here in London has always been difficult for us, but from the very beginning, their kindness and dedication have brought us comfort and peace of
mind. During our two-week visit, we witnessed firsthand the genuine care and attention they provided everyday. We are specially touched by the effort they made to decorate her room with our family photos, it truly made her feel home and connected to us. We also deeply appreciate the warm hospitality extended to us during our stay, including the lovely meals they prepared. One of the most memorable moments was visiting the garden where our mother spends happily her time with us. Hearing the planned birthday party for her while we are here means so much to us. Although it is hard to leave her again, we do so with lighter hearts. knowing she is in such caring and compassionate hands. Thank you for everything.
26 May 2026
My husband spent 2 weeks at Wilsmere House for respite care. This was to give me, his wife & carer, a break. The staff were kind and attentive towards my husband, and at the same time, professional. They were also understanding towards me which meant a lot.
I was however irritated to receive an
invoice for payment after my husband had left as I paid in full on his arrival.
05 May 2026
The care in Kenton Unit is the best. My friend is looked after, and every time I come, they offer me a nice cup of tea. My friend is receiving very good care.
01 May 2026
I am wrighting so I can speak to someone face to face, I need help urgently as I am increasinly getting worried, I have a lot of health problems! Ive been here about 7 yr's approx. Ive had fantastic care from all staff, its the relatives of 2 reserdent's and I am very scared for my safety. Thanks
28 April 2026
As someone with over 20 years working in the care industry i cannot fault the care ,compassion ,respect and dignity shown to our friend by the wonderful care team at Wilsmere House they are a credit to the company .
The facilities could do with improvements including bedrooms as they are old and
dated however this is irrelevant when considering the excellent specialist and person centred care our friend is provided day in and day out .
14 April 2026
I visited my nephew in the home on his birthday & the staff had made such a fuss of him with balloons etc; They all came to wish him a Happy Birthday & it really brightened his day. Everytime I visit the staff are so kind & always have smiling faces plus they really care about their patients. The
surroundings are pleasant & nothing is too much trouble. It's peace of mind for my sister & I & we're very grateful.
23 February 2026
Wilsmere House focuses on the dignity and health of its residents. The staff is very caring and involved, as is the management, The staff (from management, nurses, carers and maintenance staff) turnover is low and there is a lot of comraderie between them and they are always happy to help or answer
questions. Families and friends are equally dealt with dignity when they visit.
16 February 2026
Staff are available, 24 hours a day, when I press a bell, staff attends me very quickly. Staff provides all support to me when needed. Menu is offered to me, chef is meeting with me and preparing the meal the way I like. Staff are kind, polite, and check on my wellbeing. They gave me my medication
as I will not be able to take it myself and keeping me informed about any changes in medication. Staff are helpful and dedicated, and if I ask, they will do everything.
When they do laundry, they bring it neat, clean and tidy and put in a hanger in a cupboard. I sincerely hope and wish other people who need the care to be in Wilsmere house as its best care. I recommended 10 out 10 for hospitality and care. The management is so good they listen to every query and make changes.
17 November 2025
The staff are friendly and caring. They know the residents well and show genuine concern for their welfare
The amenities and facilities are very good. And the premesis are impecably kept
A particular favourite, is the provision of daily activities to keep the residents engaed and active
There is
a family atmosphere, which is great!
14 November 2025
Amazing caring attentive staff. If you like cake, this is the place to come. I had an enjoyable two week respite stay.
22 October 2025
The staff and manager at Wilsmere always have a smile on their face. They are so caring and kind to my dad. They always listen and respond to our requests for treatment for my dad.
28 August 2025
The care centre is efficiently managed. The staff are well trained, attentive and patient. The room is spacious enough, light and clean. My husband has established good rapport with the carers and has settled well from the first day at the centre. The nurses monitor the patient's condition well and
talk to the relatives quite often.
11 August 2025
Friendly, caring staff. Many activities every day.
Plentiful lovely food.
24 June 2025
I spent two weeks at Wilsmere House rehabilitating after a partial knee replacement. I could not return home after surgery because I live alone and my house has a lot of stairs. During my stay at Wilsmere, everything was taken care of very professionally and I was treated with an enormous amount of
genuine kindness by everybody. I was therefore able to fully concentrate on my physio exercises and my recovery was much quicker than expected. My other knee replacement is due in several months and I am looking forward to another two-week stay at the Wilsmere.
04 June 2025
My brother is receiving exceptional care in the Brookshill Unit. Every single member of staff I have met have been very caring and supportive. They made us feel extremely welcome from the moment we first came to look around. The first person I met was the manager who greeted us with a smile and made
us feel at ease immediately.
Nothing is too much trouble and they go above and beyond to help. My brother is terminally ill and it gives us great comfort knowing how well he is treated and cared for.
I can't fully put into words what a difference the care they give makes to him on a daily basis. The surroundings are lovely and feel like home.
It's always a lovely atmosphere when you come in and staff always seem happy to see you and have a chat. Couldn't ask for anything better.