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Barchester Wilsmere House Care Home

Wilsmere Drive, Harrow Weald, Harrow, London HA3 6UB
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Barchester Wilsmere House Care Home, Harrow
Barchester Wilsmere House Care Home, Harrow
Barchester Wilsmere House Care Home, Harrow

Wilsmere House Care Home has 86 beds which has four individual communities within the home that provides person-centred nursing, dementia care to older people and provide specialised care for adults with life-long physical conditions. Wilsmere House Care Home is conveniently located close to train and underground stations, the nursing care home is within easy reach of public transport and facilities. Wilsmere House Care Home do provide Respite Care .

The...  

Care Provided by Barchester Wilsmere House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 86 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,800N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Wilsmere House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Georgeta Cocue (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (86)

Barchester Wilsmere House Care Home Reviews (116)

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9.8

Barchester Wilsmere House Care Home has a Review Score of 9.8 (9.765) out of 10, based on 28 reviews in the last 2 years. Over all time Barchester Wilsmere House Care Home has 116 reviews.

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Showing 116 reviews matching selected criteria
Review from A T (Sister of Resident) published on 6 August 2026 Submitted via Postal Card
Overall Experience
I am really happy with my sisters care
she has been here 27 years. Staff are brillinat

Do not need to worry as live far away.

Reply from Georgeta Liliana Cocue, General Manager at Barchester Wilsmere House Care Home

Thank you for your kind words. Your comments are greatly appreciated and will be shared with the team.

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Review from Reg P (Brother of Resident) published on 3 August 2026 Submitted via Postal Card
Overall Experience
With only here for short term rest bite.
The staff were very accomodating to my brothers need. Having not previously met him. They quickly understood his needs & moods. Keen to involve him in activities and always smiling and attentive.

Many Thanks.

Reply from The Reception Team, Reception at Barchester Wilsmere House Care Home

Thank you for taking the time to leave us a review. Your comments are greatly appreciated and will be shared with the team.

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Review from Andrew H (Son of Resident) published on 23 July 2026 Submitted via Postal Card
Overall Experience

Lovely location, friendly and attentive staff/carers and fantastic facilities. All in all, I highly recommend Wilsmere House.

Reply from Georgeta Liliana Cocue, General Manager at Barchester Wilsmere House Care Home

Dear Andrew, thank you for your kind words. Your comments are greatly appreciated and will be shared with the team.

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Review from Ralph G (Brother of Resident) published on 15 July 2026 Submitted via Postal Card
Overall Experience

My brother since being here has inproved much better. The staff are brilliant here, an care for him an look after him. I am very happy an glad we found this place.

Reply from Georgeta Liliana Cocue, General Manager at Barchester Wilsmere House Care Home

Dear Ralph, thank you for your kind words. Your comment is greatly appreciated and will be shared with the team

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Review from T B (Cousin of Resident) published on 25 June 2026 Submitted via Website
Overall Experience
The Barchester Willsmere Care Home Kenton has great facillities for its residents. The facillities are clean and well kept. The staff is welcoming, empathetic, kind and caring.

The above satement was confirmed by my Cousin who is a resident at the Barchester Willsmere Care Home in Kenton.

Reply from Georgeta Liliana Cocue, General Manager at Barchester Wilsmere House Care Home

Thank you for your kind words. Your comments are highly appreciated and will be shared with the team.

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Review from Beccy W (Wife of Resident) published on 16 June 2026 Submitted via Website
Overall Experience

The staff at Wilsmere House and particularly in Kenton unit are exceptional. They have been so caring supportive and professional. Mihaela and her team in Kenton unit were welcoming, friendly and good humoured. They always brought a smile to my husbands face and really looked after him well. He was relaxed and happy. I always felt valued and welcomed when I visited too. We will definitely come to Wilsmere again and recommend it to others.

Reply from Georgeta Liliana Cocue, General Manager at Barchester Wilsmere House Care Home

Dear Beccy, thank you for taking time to complete a review. We are going to share your review with the team in Kenton Community.

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Review from Vaibhavi S (Niece of Resident) published on 28 May 2026 Submitted via Website
Overall Experience

The care my uncle received whilst at Wilsmere was absolutely incredible during his respite. It was our first family holiday after many years and we felt at ease knowing he was in good hands. The team kept us updated, and most importantly looked after him like family. When we picked up my uncle, we could tell he was very happy to be there and didn't want to leave as well!

Reply from Georgeta Liliana Cocue, General Manager at Barchester Wilsmere House Care Home

Dear Vaibhavi thank you for your review. I will share the kind words with the staff in the community.

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Review from V K (Wife of Resident) published on 28 May 2026 Submitted via Postal Card
Overall Experience
The staff are all very pleasant, helpful and caring. If called, the carers arrive promptly.
My husband has a view of beautiful trees from his room.

He has been a resident for only a short time, so far.

Reply from Georgeta Liliana Cocue, General Manager at Barchester Wilsmere House Care Home

Thank you for your lovely review. I will share the review with the care tram on the floor.

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Review from C M (Mother of Resident) published on 28 May 2026 Submitted via Postal Card
Overall Experience

My son is here since 2018 till today. All the time he gets good care, I usually come to visit my son from Tanzania every after five to six months. Finds him good. They communicate with me every time to update of everything which makes me very happy. Management and all staff are very good, they know what they are supposed to do. I have to say God will award them all.

Reply from Georgeta Liliana Cocue, General Manager at Barchester Wilsmere House Care Home

Thank you for taking time to give us a review. Thank you for your kind words, we are going to share your review with the care team in the Community.

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Review from Kathleen D (Wife of Resident) published on 26 May 2026 Submitted via Postal Card
Overall Experience
My husband spent 2 weeks at Wilsmere House for respite care. This was to give me, his wife & carer, a break. The staff were kind and attentive towards my husband, and at the same time, professional. They were also understanding towards me which meant a lot.

I was however irritated to receive an invoice for payment after my husband had left as I paid in full on his arrival.

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Review from Jochelle G (Daughter of Resident) published on 26 May 2026 Submitted via Postal Card
Overall Experience

We would like to express our heartfelt gratitude to Wilsmere House care team for the exceptional care they have given to our mother. Knowing she is alone here in London has always been difficult for us, but from the very beginning, their kindness and dedication have brought us comfort and peace of mind. During our two-week visit, we witnessed firsthand the genuine care and attention they provided everyday. We are specially touched by the effort they made to decorate her room with our family photos, it truly made her feel home and connected to us. We also deeply appreciate the warm hospitality extended to us during our stay, including the lovely meals they prepared. One of the most memorable moments was visiting the garden where our mother spends happily her time with us. Hearing the planned birthday party for her while we are here means so much to us. Although it is hard to leave her again, we do so with lighter hearts. knowing she is in such caring and compassionate hands. Thank you for everything.

Reply from Barchester Wilsmere House Care Home, Reception at Barchester Wilsmere House Care Home

Dear Jochelle, thank you for taking the time to complete a review. We appreciate your feedback. Your kind words will be shared with the home staff.

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Review from Jeffrey B (Friend of Resident) published on 5 May 2026 Submitted via Postal Card
Overall Experience

The care in Kenton Unit is the best. My friend is looked after, and every time I come, they offer me a nice cup of tea. My friend is receiving very good care.

Reply from Georgeta Liliana Cocue, General Manager at Barchester Wilsmere House Care Home

Dear Jeffrey, thank you for taking time to complete the review. Thank you for your feedback. We are continuously working on improving the experience of every resident and visitor in the care home. I will pass on the your feedback to Kenton Lane Community staff.

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Review from S R (Resident / Service User) published on 1 May 2026 Submitted via Postal Card
Overall Experience

I am wrighting so I can speak to someone face to face, I need help urgently as I am increasinly getting worried, I have a lot of health problems! Ive been here about 7 yr's approx. Ive had fantastic care from all staff, its the relatives of 2 reserdent's and I am very scared for my safety. Thanks

Reply from Feedback Team, The Feedback Team at Barchester Wilsmere House Care Home

Thanks for taking the time to leave your review, and share your thoughts about our Wilsmere House Care Home. It's lovely to read that you are receiving great care from the team, and we've notified the manager of your comments so that a meeting can take place to discuss any concerns you have. You...  

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Review from Charlotte K (Friend of Resident) published on 28 April 2026 Submitted via Website
Overall Experience
As someone with over 20 years working in the care industry i cannot fault the care ,compassion ,respect and dignity shown to our friend by the wonderful care team at Wilsmere House they are a credit to the company .

The facilities could do with improvements including bedrooms as they are old and dated however this is irrelevant when considering the excellent specialist and person centred care our friend is provided day in and day out .

Reply from Georgeta Liliana Cocue, General Manager at Barchester Wilsmere House Care Home

Dear Charlotte thank you for taking the time to complete a review. We appreciate your feedback. Your kind words will be shared with the home staff.

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Review from Jarmila P (Aunt of Resident) published on 14 April 2026 Submitted via Postal Card
Overall Experience

I visited my nephew in the home on his birthday & the staff had made such a fuss of him with balloons etc; They all came to wish him a Happy Birthday & it really brightened his day. Everytime I visit the staff are so kind & always have smiling faces plus they really care about their patients. The surroundings are pleasant & nothing is too much trouble. It's peace of mind for my sister & I & we're very grateful.

Reply from The Reception Team, Reception at Barchester Wilsmere House Care Home
Dear Jarmila,

Thank you for taking the time to complete a review. We appreciate your feedback. Your kind words will be shared with the home staff.

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Review from V R (Daughter of Resident) published on 23 February 2026 Submitted via Postal Card
Overall Experience

Wilsmere House focuses on the dignity and health of its residents. The staff is very caring and involved, as is the management, The staff (from management, nurses, carers and maintenance staff) turnover is low and there is a lot of comraderie between them and they are always happy to help or answer questions. Families and friends are equally dealt with dignity when they visit.

Reply from Georgeta Liliana Cocue, General Manager at Barchester Wilsmere House Care Home

Thank you for taking time to complete the review. Thank you for your feedback. We are continuously working on improving the experience of every resident in the care home.

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Review from Paul M (Resident / Service User) published on 16 February 2026 Submitted via Website
Overall Experience
Staff are available, 24 hours a day, when I press a bell, staff attends me very quickly. Staff provides all support to me when needed. Menu is offered to me, chef is meeting with me and preparing the meal the way I like. Staff are kind, polite, and check on my wellbeing. They gave me my medication as I will not be able to take it myself and keeping me informed about any changes in medication. Staff are helpful and dedicated, and if I ask, they will do everything.

When they do laundry, they bring it neat, clean and tidy and put in a hanger in a cupboard. I sincerely hope and wish other people who need the care to be in Wilsmere house as its best care. I recommended 10 out 10 for hospitality and care. The management is so good they listen to every query and make changes.

Reply from Georgeta Liliana Cocue, General Manager at Barchester Wilsmere House Care Home

Dear Paul, Thank you for taking the time to complete the review. We appreciate your feedback. Your comments will be shared with the home staff.

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Review from K P (Daughter of Resident) published on 17 November 2025 Submitted via Postal Card
Overall Experience
The staff are friendly and caring. They know the residents well and show genuine concern for their welfare
The amenities and facilities are very good. And the premesis are impecably kept
A particular favourite, is the provision of daily activities to keep the residents engaed and active

There is a family atmosphere, which is great!

Reply from Georgeta Liliana Cocue, General Manager at Barchester Wilsmere House Care Home

Thank you for taking time to complete the review. Thank you for your feedback. We are continuously working on improving the experience of every resident in the care home.

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Review from M V (Respite Resident) published on 14 November 2025 Submitted via Postal Card
Overall Experience

Amazing caring attentive staff. If you like cake, this is the place to come. I had an enjoyable two week respite stay.

Reply from Georgeta Liliana Cocue, General Manager at Barchester Wilsmere House Care Home

Thank you for taking time to complete the review. Thank you for your feedback. We are continuously working on improving the experience of every resident in the care home.

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Review from Emmanuella T (Daughter of Resident) published on 22 October 2025 Submitted via Postal Card
Overall Experience

The staff and manager at Wilsmere always have a smile on their face. They are so caring and kind to my dad. They always listen and respond to our requests for treatment for my dad.

Reply from Georgeta Liliana Cocue, General Manager at Barchester Wilsmere House Care Home

Dear Emmanuella, thank you for your review and for choosing Wilsmere House for your father's care. We will make sure he continues to receive the best person centered care and you will get the support needed.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (21) & Events (2)

News
  • 04 Mar 2025

    Today I visited the local Towns womens Guild who were holding their Annual General Meeting . Our Head chef had baked delicious cupcakes for the ladies, so as I popped...

  • 28 Feb 2025

    Our Resident is enjoying some quality time with his mother who has come from Turkey to spend some time with him . His mother was overwhelmed seeing her son after...

  • 09 Feb 2025

    ?? Rewarding Excellence ?? We surprised our Care Assistant Nina with some chocolates today to thank her for the fantastic wellbeing records she produces, alongside the dedication she shows everyday...

Upcoming Events

Awards / Recognitions (60)

Accreditations

There are no accreditations posted yet for Barchester Wilsmere House Care Home.

Meet the Team (11)

Liliana Cocue
Liliana CocueJob Title:General ManagerJoined: 2004

Welcome to Wilsmere House my name is Liliana and I am the General Manager. I have been with the company since 2004 and I had different Managerial positions for the last 10 years. As a General Manager at Wilsmere House, I am responsible for managing the quality of the care, staff and environment. I am passionate about providing the best possible nursing care for our residents. Wilsmere House is such a wonderful place to manage, so full of character and charm. I welcome you to come and visit us to see how our dedicated team of staff make a difference to the lives of our residents.

Mark Bird
Mark BirdJob Title:Regional DirectorJoined: 2025

Mark recently joined the South East Region as Regional Director.

Melisa Findlay
Melisa FindlayJob Title:Home AdministratorJoined: 2021

I started at Wilsmere House in 2021 as the Admin Assistant and became the Home Administrator in January 2025. I work closely with the General Manager, supporting with our admissions to the home, recruitment and Payroll. I am also the home's Wellbeing Champion. I really enjoy my role as no 2 days are the same.

Alisha Thokar
Alisha ThokarJob Title:Admin AssistantJoined: 2022

I joined Wilsmere House as a Care Assistant in February 2022, caring for residents on our Memory Lane community which was really rewarding. I also worked at the weekends as the Admin Assistant since 2023 and recently became a full time member of the Admin team. You will find me at reception greeting visitors to the home. I also support the Home Administrator with invoicing and recruitment.

Aylin Yemendzhieva – Singh
Aylin Yemendzhieva – SinghJob Title:Clinical LeadJoined: 2014
With strong foundations in both hospital and social care settings, I have been dedicated to delivering high quality care since joining Barchester Health Care in 2014. Over the years, I have held various roles, including in management, which have enriched my leadership skills and deepen my understanding of person centred care.

As a Clinical Lead at Wilsmere House I am committed to ensuring excellence in clinical practice and supporting our team in creating a safe, compassionate and nurturing environment for our residents.

Carina Pereira
Carina PereiraJob Title:Head of UnitJoined: 2013

Carina has been working at Wilsmere House Care Home since 2013. She is Head of the unit in our Memory Lane community and also our Dementia Champion. Delivering the highest standards of care is Carina's priority and last year, Carina was a finalist at the National Care Awards for Nurse of the Year.

Uzma Gill
Uzma GillJob Title:Head of UnitJoined: 2009

I have been at Wilsmere House since 2009 and am the Head of Unit on our High Dependency community. We care for young people with complex needs.

Sam Songire
Sam SongireJob Title:Activity Co-ordinatorJoined: 2026

I recently joined Wilsmere House as Activity Coordinator, supporting residents' wellbeing through meaningful activities, inclusive engagement, and person-centred programme delivery.

Throughout my career, I have gained extensive experience in cultural leadership, community engagement, event management, safeguarding, programme delivery, workshop facilitation, and creative direction. My passion lies in bringing people together through dance, music, and the performing arts while creating opportunities that encourage confidence, well-being, creativity, and cultural connection.

Jibin Joseph Kalloor
Jibin Joseph KalloorJob Title:Head ChefJoined: 2023

Hello, my name is Jibin and I am the Head Chef here at Wilsmere House. It’s been more than 15 years since I embraced the art of flavour. I had the opportunity to work with great Chefs around the world and acquired many skills and knowledge. Some of the establishments I worked at are 5-star Hotels, Fine Dining Restaurants and Luxury Senior Living Homes. I’m a very inspirational, detail-oriented, Disciplined and Creative Chef. I always try to create a positive environment in and around my Kitchen. I pride myself on preparing high-quality food and what makes me very happy is to see our residents enjoy the dishes that my team and I create.

Our hospitality team are committed to providing seasonal home-cooked menus offering choice, nutrition and quality- including exciting menus to specific individual dietary needs and all appetites. We celebrate every one of our resident’s Birthday and my Kitchen team prepare homemade decorated cakes for their Birthday. The beautiful warm smile that our residents give when we present the Birthday cake is our greatest inspiration.

The food we produce is hugely important to our residents which is why it is absolutely imperative that we always get their feedback and continuously meet the needs and nutritional quota of every single resident who chooses to make Wilsmere House their home.

Matthew Joseph
Matthew JosephJob Title:Head Of MaintenanceJoined: 2023

Matthew joined Wilsmere House in 2023 as our Head of Maintenance. Matthew comes with years of experience working in care homes and has been working very hard with upgrading our facilities.

Raluca Rosculet
Raluca RosculetJob Title:PhysiotherapistJoined: 2015
My name is Raluca and I’m a Senior Physiotherapist with over 15 years of experience, 10 of which I’ve proudly dedicated to Barchester. With a BSc and MSc in Physiotherapy, and a background in both hospital and care settings, I’ve found my true calling here—where care is personal, continuous, and deeply meaningful.
I’ve worked with a wide range of neurological conditions, including stroke, Parkinson’s, multiple sclerosis, brain injury, etc. Personally, brain fascinates me—it challenges and inspires me every day! My passion for helping people regain independence is grounded not just in clinical expertise, but in compassion, teamwork, and connection.
I’m grateful to Barchester for supporting my growth, including through their Team Leadership Programme, which strengthened my ability to lead with empathy and purpose. Their values truly align with my own—placing people first, working together, and striving for excellence.

I live by the principle: ‘Love and do what you want.’ As a paradox, true love for what you do means acting with integrity, always doing what’s best without any expectations—not just for yourself, but for the people around you. In a team-driven environment like ours, that’s what makes the difference!

Frequently Asked Questions about Barchester Wilsmere House Care Home

What types of Care is Barchester Wilsmere House Care Home registered for?

Older Person Care, Dementia, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Wilsmere House Care Home have?

There are 86 Single Rooms.

What are the Facilities & Services at Barchester Wilsmere House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Barchester Wilsmere House Care Home to the centre of Harrow?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Wilsmere House Care Home to verify any information. View our terms and conditions. Barchester Wilsmere House Care Home has an Enhanced Service -more info.