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- Barchester Wilsmere House Care Home







Wilsmere House Care Home has 86 beds which has four individual communities within the home that provides person-centred nursing, dementia care to older people and provide specialised care for adults with life-long physical conditions. Wilsmere House Care Home is conveniently located close to train and underground stations, the nursing care home is within easy reach of public transport and facilities. Wilsmere House Care Home do provide Respite Care .
The...
Care Provided by Barchester Wilsmere House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 86 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Wilsmere House Care Home for full pricing details and T&Cs.
Contact Barchester Wilsmere House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Georgeta Cocue (General Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2011
Room Information
- Single Rooms (86)
Barchester Wilsmere House Care Home Reviews (116)
Barchester Wilsmere House Care Home has a Review Score of 9.8 (9.765) out of 10, based on 28 reviews in the last 2 years.
Over all time Barchester Wilsmere House Care Home has 116 reviews.
she has been here 27 years. Staff are brillinat
Do not need to worry as live far away.
Thank you for your kind words. Your comments are greatly appreciated and will be shared with the team.
The staff were very accomodating to my brothers need. Having not previously met him. They quickly understood his needs & moods. Keen to involve him in activities and always smiling and attentive.
Many Thanks.
Thank you for taking the time to leave us a review. Your comments are greatly appreciated and will be shared with the team.
Lovely location, friendly and attentive staff/carers and fantastic facilities. All in all, I highly recommend Wilsmere House.
Dear Andrew, thank you for your kind words. Your comments are greatly appreciated and will be shared with the team.
My brother since being here has inproved much better. The staff are brilliant here, an care for him an look after him. I am very happy an glad we found this place.
Dear Ralph, thank you for your kind words. Your comment is greatly appreciated and will be shared with the team
The above satement was confirmed by my Cousin who is a resident at the Barchester Willsmere Care Home in Kenton.
Thank you for your kind words. Your comments are highly appreciated and will be shared with the team.
The staff at Wilsmere House and particularly in Kenton unit are exceptional. They have been so caring supportive and professional. Mihaela and her team in Kenton unit were welcoming, friendly and good humoured. They always brought a smile to my husbands face and really looked after him well. He was relaxed and happy. I always felt valued and welcomed when I visited too. We will definitely come to Wilsmere again and recommend it to others.
Dear Beccy, thank you for taking time to complete a review. We are going to share your review with the team in Kenton Community.
The care my uncle received whilst at Wilsmere was absolutely incredible during his respite. It was our first family holiday after many years and we felt at ease knowing he was in good hands. The team kept us updated, and most importantly looked after him like family. When we picked up my uncle, we could tell he was very happy to be there and didn't want to leave as well!
Dear Vaibhavi thank you for your review. I will share the kind words with the staff in the community.
My husband has a view of beautiful trees from his room.
He has been a resident for only a short time, so far.
Thank you for your lovely review. I will share the review with the care tram on the floor.
My son is here since 2018 till today. All the time he gets good care, I usually come to visit my son from Tanzania every after five to six months. Finds him good. They communicate with me every time to update of everything which makes me very happy. Management and all staff are very good, they know what they are supposed to do. I have to say God will award them all.
Thank you for taking time to give us a review. Thank you for your kind words, we are going to share your review with the care team in the Community.
I was however irritated to receive an invoice for payment after my husband had left as I paid in full on his arrival.
We would like to express our heartfelt gratitude to Wilsmere House care team for the exceptional care they have given to our mother. Knowing she is alone here in London has always been difficult for us, but from the very beginning, their kindness and dedication have brought us comfort and peace of mind. During our two-week visit, we witnessed firsthand the genuine care and attention they provided everyday. We are specially touched by the effort they made to decorate her room with our family photos, it truly made her feel home and connected to us. We also deeply appreciate the warm hospitality extended to us during our stay, including the lovely meals they prepared. One of the most memorable moments was visiting the garden where our mother spends happily her time with us. Hearing the planned birthday party for her while we are here means so much to us. Although it is hard to leave her again, we do so with lighter hearts. knowing she is in such caring and compassionate hands. Thank you for everything.
Dear Jochelle, thank you for taking the time to complete a review. We appreciate your feedback. Your kind words will be shared with the home staff.
The care in Kenton Unit is the best. My friend is looked after, and every time I come, they offer me a nice cup of tea. My friend is receiving very good care.
Dear Jeffrey, thank you for taking time to complete the review. Thank you for your feedback. We are continuously working on improving the experience of every resident and visitor in the care home. I will pass on the your feedback to Kenton Lane Community staff.
I am wrighting so I can speak to someone face to face, I need help urgently as I am increasinly getting worried, I have a lot of health problems! Ive been here about 7 yr's approx. Ive had fantastic care from all staff, its the relatives of 2 reserdent's and I am very scared for my safety. Thanks
Thanks for taking the time to leave your review, and share your thoughts about our Wilsmere House Care Home. It's lovely to read that you are receiving great care from the team, and we've notified the manager of your comments so that a meeting can take place to discuss any concerns you have. You...
The facilities could do with improvements including bedrooms as they are old and dated however this is irrelevant when considering the excellent specialist and person centred care our friend is provided day in and day out .
Dear Charlotte thank you for taking the time to complete a review. We appreciate your feedback. Your kind words will be shared with the home staff.
I visited my nephew in the home on his birthday & the staff had made such a fuss of him with balloons etc; They all came to wish him a Happy Birthday & it really brightened his day. Everytime I visit the staff are so kind & always have smiling faces plus they really care about their patients. The surroundings are pleasant & nothing is too much trouble. It's peace of mind for my sister & I & we're very grateful.
Thank you for taking the time to complete a review. We appreciate your feedback. Your kind words will be shared with the home staff.
Wilsmere House focuses on the dignity and health of its residents. The staff is very caring and involved, as is the management, The staff (from management, nurses, carers and maintenance staff) turnover is low and there is a lot of comraderie between them and they are always happy to help or answer questions. Families and friends are equally dealt with dignity when they visit.
Thank you for taking time to complete the review. Thank you for your feedback. We are continuously working on improving the experience of every resident in the care home.
When they do laundry, they bring it neat, clean and tidy and put in a hanger in a cupboard. I sincerely hope and wish other people who need the care to be in Wilsmere house as its best care. I recommended 10 out 10 for hospitality and care. The management is so good they listen to every query and make changes.
Dear Paul, Thank you for taking the time to complete the review. We appreciate your feedback. Your comments will be shared with the home staff.
The amenities and facilities are very good. And the premesis are impecably kept
A particular favourite, is the provision of daily activities to keep the residents engaed and active
There is a family atmosphere, which is great!
Thank you for taking time to complete the review. Thank you for your feedback. We are continuously working on improving the experience of every resident in the care home.
Amazing caring attentive staff. If you like cake, this is the place to come. I had an enjoyable two week respite stay.
Thank you for taking time to complete the review. Thank you for your feedback. We are continuously working on improving the experience of every resident in the care home.
The staff and manager at Wilsmere always have a smile on their face. They are so caring and kind to my dad. They always listen and respond to our requests for treatment for my dad.
Dear Emmanuella, thank you for your review and for choosing Wilsmere House for your father's care. We will make sure he continues to receive the best person centered care and you will get the support needed.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 January 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (21) & Events (2)
- 04 Mar 2025
Today I visited the local Towns womens Guild who were holding their Annual General Meeting . Our Head chef had baked delicious cupcakes for the ladies, so as I popped...
- 28 Feb 2025
Our Resident is enjoying some quality time with his mother who has come from Turkey to spend some time with him . His mother was overwhelmed seeing her son after...
- 09 Feb 2025
?? Rewarding Excellence ?? We surprised our Care Assistant Nina with some chocolates today to thank her for the fantastic wellbeing records she produces, alongside the dedication she shows everyday...
- 19 Aug 2026Organiser: Barchester Wilsmere House Care Home
- 27 Aug 2026Organiser: Barchester Wilsmere House Care Home
Awards / Recognitions (60)
- 11 Aug 2026Recipient: Barchester Wilsmere House Care Home
- 26 Jul 2026Recipient: Barchester Wilsmere House Care Home
- 24 Jul 2026Recipient: Barchester Wilsmere House Care Home
Accreditations
There are no accreditations posted yet for Barchester Wilsmere House Care Home.
Meet the Team (11)

Welcome to Wilsmere House my name is Liliana and I am the General Manager. I have been with the company since 2004 and I had different Managerial positions for the last 10 years. As a General Manager at Wilsmere House, I am responsible for managing the quality of the care, staff and environment. I am passionate about providing the best possible nursing care for our residents. Wilsmere House is such a wonderful place to manage, so full of character and charm. I welcome you to come and visit us to see how our dedicated team of staff make a difference to the lives of our residents.

Mark recently joined the South East Region as Regional Director.

I started at Wilsmere House in 2021 as the Admin Assistant and became the Home Administrator in January 2025. I work closely with the General Manager, supporting with our admissions to the home, recruitment and Payroll. I am also the home's Wellbeing Champion. I really enjoy my role as no 2 days are the same.

I joined Wilsmere House as a Care Assistant in February 2022, caring for residents on our Memory Lane community which was really rewarding. I also worked at the weekends as the Admin Assistant since 2023 and recently became a full time member of the Admin team. You will find me at reception greeting visitors to the home. I also support the Home Administrator with invoicing and recruitment.

As a Clinical Lead at Wilsmere House I am committed to ensuring excellence in clinical practice and supporting our team in creating a safe, compassionate and nurturing environment for our residents.

Carina has been working at Wilsmere House Care Home since 2013. She is Head of the unit in our Memory Lane community and also our Dementia Champion. Delivering the highest standards of care is Carina's priority and last year, Carina was a finalist at the National Care Awards for Nurse of the Year.

I have been at Wilsmere House since 2009 and am the Head of Unit on our High Dependency community. We care for young people with complex needs.

I recently joined Wilsmere House as Activity Coordinator, supporting residents' wellbeing through meaningful activities, inclusive engagement, and person-centred programme delivery.
Throughout my career, I have gained extensive experience in cultural leadership, community engagement, event management, safeguarding, programme delivery, workshop facilitation, and creative direction. My passion lies in bringing people together through dance, music, and the performing arts while creating opportunities that encourage confidence, well-being, creativity, and cultural connection.

Hello, my name is Jibin and I am the Head Chef here at Wilsmere House. It’s been more than 15 years since I embraced the art of flavour. I had the opportunity to work with great Chefs around the world and acquired many skills and knowledge. Some of the establishments I worked at are 5-star Hotels, Fine Dining Restaurants and Luxury Senior Living Homes. I’m a very inspirational, detail-oriented, Disciplined and Creative Chef. I always try to create a positive environment in and around my Kitchen. I pride myself on preparing high-quality food and what makes me very happy is to see our residents enjoy the dishes that my team and I create.
Our hospitality team are committed to providing seasonal home-cooked menus offering choice, nutrition and quality- including exciting menus to specific individual dietary needs and all appetites. We celebrate every one of our resident’s Birthday and my Kitchen team prepare homemade decorated cakes for their Birthday. The beautiful warm smile that our residents give when we present the Birthday cake is our greatest inspiration.
The food we produce is hugely important to our residents which is why it is absolutely imperative that we always get their feedback and continuously meet the needs and nutritional quota of every single resident who chooses to make Wilsmere House their home.

Matthew joined Wilsmere House in 2023 as our Head of Maintenance. Matthew comes with years of experience working in care homes and has been working very hard with upgrading our facilities.

I’ve worked with a wide range of neurological conditions, including stroke, Parkinson’s, multiple sclerosis, brain injury, etc. Personally, brain fascinates me—it challenges and inspires me every day! My passion for helping people regain independence is grounded not just in clinical expertise, but in compassion, teamwork, and connection.
I’m grateful to Barchester for supporting my growth, including through their Team Leadership Programme, which strengthened my ability to lead with empathy and purpose. Their values truly align with my own—placing people first, working together, and striving for excellence.
I live by the principle: ‘Love and do what you want.’ As a paradox, true love for what you do means acting with integrity, always doing what’s best without any expectations—not just for yourself, but for the people around you. In a team-driven environment like ours, that’s what makes the difference!
Frequently Asked Questions about Barchester Wilsmere House Care Home
What types of Care is Barchester Wilsmere House Care Home registered for?
Older Person Care, Dementia, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Wilsmere House Care Home have?
There are 86 Single Rooms.
What are the Facilities & Services at Barchester Wilsmere House Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Barchester Wilsmere House Care Home to the centre of Harrow?
1.9 mile(s) as the crow flies, distance by road may be significantly further.
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