Wilsmere House Care Home has 86 beds which has four individual communities within the home that provides person-centred nursing, dementia care to older people and provide specialised care for adults with life-long physical conditions. Wilsmere House Care Home is conveniently located close to train and underground stations, the nursing care home is within easy reach of public transport and facilities. Wilsmere House Care Home do provide Respite Care .
The...
Wilsmere House Care Home has 86 beds which has four individual communities within the home that provides person-centred nursing, dementia care to older people and provide specialised care for adults with life-long physical conditions. Wilsmere House Care Home is conveniently located close to train and underground stations, the nursing care home is within easy reach of public transport and facilities. Wilsmere House Care Home do provide Respite Care .
The home offers a number of facilities, including a large gym, in-house physiotherapy, a hairdressing salon and a low-level kitchen ,Conservatory with patio area and a caffe providing refreshments throughout the day . Wilsmere House Care Home also has beautiful gardens with patios and tastefully decorated en-suite bedrooms. The home has free wifi throughout the home .
Residents are offered flexibility around mealtimes and special dietary requirements are catered for. The home offers an extensive activities programme where residents can pursue hobbies and interests. The home has two minibuses and residents go out every week either to the local shopping centre , garden centres , Parks and attending weekly community meetings .
The staff team provides a high quality of care thanks to continuous training to ensure they are up-to-date on best practice.
Contact Barchester Wilsmere House Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Wilsmere House Care Home for full pricing details and T&Cs.
Barchester Wilsmere House Care Home has a Review Score of 9.8 (9.781) out of 10, based on 37 reviews in the last 2 years.
Over all time Barchester Wilsmere House Care Home has 125 reviews.
We would like to express our heartfelt gratitude to Wilsmere House care team for the exceptional care they have given to our mother. Knowing she is alone here in London has always been difficult for us, but from the very beginning, their kindness and dedication have brought us comfort and peace of...
We would like to express our heartfelt gratitude to Wilsmere House care team for the exceptional care they have given to our mother. Knowing she is alone here in London has always been difficult for us, but from the very beginning, their kindness and dedication have brought us comfort and peace of mind. During our two-week visit, we witnessed firsthand the genuine care and attention they provided everyday. We are specially touched by the effort they made to decorate her room with our family photos, it truly made her feel home and connected to us. We also deeply appreciate the warm hospitality extended to us during our stay, including the lovely meals they prepared. One of the most memorable moments was visiting the garden where our mother spends happily her time with us. Hearing the planned birthday party for her while we are here means so much to us. Although it is hard to leave her again, we do so with lighter hearts. knowing she is in such caring and compassionate hands. Thank you for everything.
Dear Jochelle, thank you for taking the time to complete a review. We appreciate your feedback. Your kind words will be shared with the home staff.
The care in Kenton Unit is the best. My friend is looked after, and every time I come, they offer me a nice cup of tea. My friend is receiving very good care.
The care in Kenton Unit is the best. My friend is looked after, and every time I come, they offer me a nice cup of tea. My friend is receiving very good care.
Dear Jeffrey, thank you for taking time to complete the review. Thank you for your feedback. We are continuously working on improving the experience of every resident and visitor in the care home. I will pass on the your feedback to Kenton Lane Community staff.
I am wrighting so I can speak to someone face to face, I need help urgently as I am increasinly getting worried, I have a lot of health problems! Ive been here about 7 yr's approx. Ive had fantastic care from all staff, its the relatives of 2 reserdent's and I am very scared for my safety. Thanks
I am wrighting so I can speak to someone face to face, I need help urgently as I am increasinly getting worried, I have a lot of health problems! Ive been here about 7 yr's approx. Ive had fantastic care from all staff, its the relatives of 2 reserdent's and I am very scared for my safety. Thanks
Thanks for taking the time to leave your review, and share your thoughts about our Wilsmere House Care Home. It's lovely to read that you are receiving great care from the team, and we've notified the manager of your comments so that a meeting can take place to discuss any concerns you have. You...
Thanks for taking the time to leave your review, and share your thoughts about our Wilsmere House Care Home. It's lovely to read that you are receiving great care from the team, and we've notified the manager of your comments so that a meeting can take place to discuss any concerns you have. You can always contact the home manager with any concerns you have. Kind regards, Barchester's Customer Feedback Team
The facilities could do with improvements including bedrooms as they are old and...
The facilities could do with improvements including bedrooms as they are old and dated however this is irrelevant when considering the excellent specialist and person centred care our friend is provided day in and day out .
Dear Charlotte thank you for taking the time to complete a review. We appreciate your feedback. Your kind words will be shared with the home staff.
I visited my nephew in the home on his birthday & the staff had made such a fuss of him with balloons etc; They all came to wish him a Happy Birthday & it really brightened his day. Everytime I visit the staff are so kind & always have smiling faces plus they really care about their patients. The...
I visited my nephew in the home on his birthday & the staff had made such a fuss of him with balloons etc; They all came to wish him a Happy Birthday & it really brightened his day. Everytime I visit the staff are so kind & always have smiling faces plus they really care about their patients. The surroundings are pleasant & nothing is too much trouble. It's peace of mind for my sister & I & we're very grateful.
Thank you for taking the time to complete a review. We appreciate your feedback. Your kind words will be shared with the home staff.
Wilsmere House focuses on the dignity and health of its residents. The staff is very caring and involved, as is the management, The staff (from management, nurses, carers and maintenance staff) turnover is low and there is a lot of comraderie between them and they are always happy to help or answer...
Wilsmere House focuses on the dignity and health of its residents. The staff is very caring and involved, as is the management, The staff (from management, nurses, carers and maintenance staff) turnover is low and there is a lot of comraderie between them and they are always happy to help or answer questions. Families and friends are equally dealt with dignity when they visit.
Thank you for taking time to complete the review. Thank you for your feedback. We are continuously working on improving the experience of every resident in the care home.
Staff are available, 24 hours a day, when I press a bell, staff attends me very quickly. Staff provides all support to me when needed. Menu is offered to me, chef is meeting with me and preparing the meal the way I like. Staff are kind, polite, and check on my wellbeing. They gave me my medication...
When they do laundry, they bring it neat, clean and tidy and put in a hanger in a cupboard. I sincerely hope and wish other people who need the care to be in Wilsmere house as its best care. I recommended 10 out 10 for hospitality and care. The management is so good they listen to every query and make changes.
Dear Paul, Thank you for taking the time to complete the review. We appreciate your feedback. Your comments will be shared with the home staff.
There is...
There is a family atmosphere, which is great!
Thank you for taking time to complete the review. Thank you for your feedback. We are continuously working on improving the experience of every resident in the care home.
Amazing caring attentive staff. If you like cake, this is the place to come. I had an enjoyable two week respite stay.
Amazing caring attentive staff. If you like cake, this is the place to come. I had an enjoyable two week respite stay.
Thank you for taking time to complete the review. Thank you for your feedback. We are continuously working on improving the experience of every resident in the care home.
The staff and manager at Wilsmere always have a smile on their face. They are so caring and kind to my dad. They always listen and respond to our requests for treatment for my dad.
The staff and manager at Wilsmere always have a smile on their face. They are so caring and kind to my dad. They always listen and respond to our requests for treatment for my dad.
Dear Emmanuella, thank you for your review and for choosing Wilsmere House for your father's care. We will make sure he continues to receive the best person centered care and you will get the support needed.
Plentiful lovely food.
Plentiful lovely food.
Thank you for taking time to complete a review card. Thank you for your lovely feedback.
I spent two weeks at Wilsmere House rehabilitating after a partial knee replacement. I could not return home after surgery because I live alone and my house has a lot of stairs. During my stay at Wilsmere, everything was taken care of very professionally and I was treated with an enormous amount of...
I spent two weeks at Wilsmere House rehabilitating after a partial knee replacement. I could not return home after surgery because I live alone and my house has a lot of stairs. During my stay at Wilsmere, everything was taken care of very professionally and I was treated with an enormous amount of genuine kindness by everybody. I was therefore able to fully concentrate on my physio exercises and my recovery was much quicker than expected. My other knee replacement is due in several months and I am looking forward to another two-week stay at the Wilsmere.
Thank you so much for your kind review. We are looking forward to support you with recovery in a couple of months.
My brother is receiving exceptional care in the Brookshill Unit. Every single member of staff I have met have been very caring and supportive. They made us feel extremely welcome from the moment we first came to look around. The first person I met was the manager who greeted us with a smile and...
It's always a lovely atmosphere when you come in and staff always seem happy to see you and have a chat. Couldn't ask for anything better.
Dear Tara, thank you for your review and for your kind words. At Wilsmere House we are trying to provide our residents with the best quality of care and to make sure they are treated with dignity and respect. Thank you for your review!
A wonderful place to be in, staff are wonderful to be with, very pleasant, happy to work with. My hubby is very happy and comfortable, he is enjoying his life.
A wonderful place to be in, staff are wonderful to be with, very pleasant, happy to work with. My hubby is very happy and comfortable, he is enjoying his life.
Thank you for taking the time to write a review. At Barchester, we value all feedback and comments made to us. It is a testament to the hard work and dedication of our staff and to the quality standard that we expect within the home.
- Nursing staff and carers...
Hands-down the best care home I have visited.
Thank you for taking the time to write a review. At Barchester, we value all feedback and comments made to us. It is a testament to the hard work and dedication of our staff and to the quality standard that we expect within the home.
Very impressed with the way my mother has been cared for. The staff and management are first-class. The home is very clean and run professionally.
Very impressed with the way my mother has been cared for. The staff and management are first-class. The home is very clean and run professionally.
Thank you for taking the time to write a review. At Barchester, we value all feedback and comments made to us. It is a testament to the hard work and dedication of our staff and to the quality standard that we expect within the home.
We could not thank her enough for her work with my father. Although my father cannot...
My ratings are a reflection of the home in general.
Thank you for taking the time to write a review. At Barchester, we value all feedback and comments made to us. It is a testament to the hard work and dedication of our staff and to the quality standard that we expect within the home.
A well-organised and well-run organisation. My friend seems to be well looked after and is very happy being a resident. The entertainment is extremely good. The staff are very caring.
A well-organised and well-run organisation. My friend seems to be well looked after and is very happy being a resident. The entertainment is extremely good. The staff are very caring.
Thank you for taking the time to write a review. At Barchester, we value all feedback and comments made to us. It is a testament to the hard work and dedication of our staff and to the quality standard that we expect within the home.
I cannot praise all the staff in Kenton Ward, Wilsmere House enough. They have looked after my brother for many, many years and nothing is too much for them. The ward manager is excellent (as are all the staff) and her communication skills are fantastic. She goes the extra mile to answer my...
I have had dealings with another care home regarding another family member. On the face of it appeared to be a 5-star hotel however when it came to comparing the staff it was no contest. At the end of the day, it is all about the care and compassion of the staff and the staff in Wilsmere House have that in abundance. I should also mention the staff in the reception, the office support, and the senior management team. They have always been helpful and very professional and again are a credit to the organisation.
Thank you for taking the time to write a review. At Barchester, we value all feedback and comments made to us. It is a testament to the hard work and dedication of our staff and to the quality standard that we expect within the home.
The carers are always willing to help if further assistance is required. Friendly and welcoming although I believe they do not have the time to properly ensure each resident is comfortable every minute. Hence, they would benefit with additional staff.
The carers are always willing to help if further assistance is required. Friendly and welcoming although I believe they do not have the time to properly ensure each resident is comfortable every minute. Hence, they would benefit with additional staff.
Thank you for taking the time to write a review. At Barchester, we value all feedback and comments made to us. It is a testament to the hard work and dedication of our staff and to the quality standard that we expect within the home.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Today I visited the local Towns womens Guild who were holding their Annual General Meeting . Our Head chef had baked delicious cupcakes for the ladies, so as I popped...
Our Resident is enjoying some quality time with his mother who has come from Turkey to spend some time with him . His mother was overwhelmed seeing her son after...
?? Rewarding Excellence ?? We surprised our Care Assistant Nina with some chocolates today to thank her for the fantastic wellbeing records she produces, alongside the dedication she shows everyday...
There are no accreditations posted yet for Barchester Wilsmere House Care Home.
Welcome to Wilsmere House my name is Liliana and I am the General Manager. I have been with the company since 2004 and I had different Managerial...
Welcome to Wilsmere House my name is Liliana and I am the General Manager. I have been with the company since 2004 and I had different Managerial positions for the last 10 years. As a General Manager at Wilsmere House, I am responsible for managing the quality of the care, staff and environment. I am passionate about providing the best possible nursing care for our residents. Wilsmere House is such a wonderful place to manage, so full of character and charm. I welcome you to come and visit us to see how our dedicated team of staff make a difference to the lives of our residents.
Mark recently joined the South East Region as Regional Director.
I started at Wilsmere House in 2021 as the Admin Assistant and became the Home Administrator in January 2025. I work closely with the General...
I started at Wilsmere House in 2021 as the Admin Assistant and became the Home Administrator in January 2025. I work closely with the General Manager, supporting with our admissions to the home, recruitment and Payroll. I am also the home's Wellbeing Champion. I really enjoy my role as no 2 days are the same.
I joined Wilsmere House as a Care Assistant in February 2022, caring for residents on our Memory Lane community which was really rewarding. I also...
I joined Wilsmere House as a Care Assistant in February 2022, caring for residents on our Memory Lane community which was really rewarding. I also worked at the weekends as the Admin Assistant since 2023 and recently became a full time member of the Admin team. You will find me at reception greeting visitors to the home. I also support the Home Administrator with invoicing and recruitment.
With strong foundations in both hospital and social care settings, I have been dedicated to delivering high quality care since joining Barchester...
With strong foundations in both hospital and social care settings, I have been dedicated to delivering high quality care since joining Barchester Health Care in 2014. Over the years, I have held various roles, including in management, which have enriched my leadership skills and deepen my understanding of person centred care.As a Clinical Lead at Wilsmere House I am committed to ensuring excellence in clinical practice and supporting our team in creating a safe, compassionate and nurturing environment for our residents.
Carina has been working at Wilsmere House Care Home since 2013. She is Head of the unit in our Memory Lane community and also our Dementia Champion....
Carina has been working at Wilsmere House Care Home since 2013. She is Head of the unit in our Memory Lane community and also our Dementia Champion. Delivering the highest standards of care is Carina's priority and last year, Carina was a finalist at the National Care Awards for Nurse of the Year.
I have been at Wilsmere House since 2009 and am the Head of Unit on our High Dependency community. We care for young people with complex needs.
I recently joined Wilsmere House as Activity Coordinator, supporting residents' wellbeing through meaningful activities, inclusive engagement, and...
I recently joined Wilsmere House as Activity Coordinator, supporting residents' wellbeing through meaningful activities, inclusive engagement, and person-centred programme delivery.
Throughout my career, I have gained extensive experience in cultural leadership, community engagement, event management, safeguarding, programme delivery, workshop facilitation, and creative direction. My passion lies in bringing people together through dance, music, and the performing arts while creating opportunities that encourage confidence, well-being, creativity, and cultural connection.
Hello, my name is Jibin and I am the Head Chef here at Wilsmere House. It’s been more than 15 years since I embraced the art of flavour. I had the...
Hello, my name is Jibin and I am the Head Chef here at Wilsmere House. It’s been more than 15 years since I embraced the art of flavour. I had the opportunity to work with great Chefs around the world and acquired many skills and knowledge. Some of the establishments I worked at are 5-star Hotels, Fine Dining Restaurants and Luxury Senior Living Homes. I’m a very inspirational, detail-oriented, Disciplined and Creative Chef. I always try to create a positive environment in and around my Kitchen. I pride myself on preparing high-quality food and what makes me very happy is to see our residents enjoy the dishes that my team and I create.
Our hospitality team are committed to providing seasonal home-cooked menus offering choice, nutrition and quality- including exciting menus to specific individual dietary needs and all appetites. We celebrate every one of our resident’s Birthday and my Kitchen team prepare homemade decorated cakes for their Birthday. The beautiful warm smile that our residents give when we present the Birthday cake is our greatest inspiration.
The food we produce is hugely important to our residents which is why it is absolutely imperative that we always get their feedback and continuously meet the needs and nutritional quota of every single resident who chooses to make Wilsmere House their home.
Matthew joined Wilsmere House in 2023 as our Head of Maintenance. Matthew comes with years of experience working in care homes and has been working very hard with upgrading our facilities.
My name is Raluca and I’m a Senior Physiotherapist with over 15 years of experience, 10 of which I’ve proudly dedicated to Barchester. With a BSc and...
My name is Raluca and I’m a Senior Physiotherapist with over 15 years of experience, 10 of which I’ve proudly dedicated to Barchester. With a BSc and MSc in Physiotherapy, and a background in both hospital and care settings, I’ve found my true calling here—where care is personal, continuous, and deeply meaningful.I live by the principle: ‘Love and do what you want.’ As a paradox, true love for what you do means acting with integrity, always doing what’s best without any expectations—not just for yourself, but for the people around you. In a team-driven environment like ours, that’s what makes the difference!
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