Submit a Review for Westside Care Home
106 Foxley Lane, Purley, CR8 3NB
View Full Details of Westside Care HomeLatest Reviews for Westside Care Home
05 December 2025
My family and I have been extremely impressed with the consistent level of care our mother received over the past three years. The dedication and compassion shown by all the nurses have been remarkable, and choosing this care home was the best decision we could have made. We always felt confident that she was safe and well cared for. The manager and administrative staff are very approachable, and nothing is too much trouble. We are deeply grateful to the manager, the staff, and the entire team. Thank you to everyone. I highly recommend this care home.
03 December 2025
My wife moved in, in late Sept, so our experience is limited.The relevant staff seem to have extended themselves to find, by trial and error, the best possible diet for Mary which matters, because there is a real danger that she will eat too little. The lying in bed/sitting chair regime is adjusted to meet her daily needs. All the staff whom I have met have been friendly and pleasant, and all my questions have been answered. The place inspires confidence.
02 December 2025
Our family cannot thank the team at Westside Care Home enough for the care and kindness they have shown our mother. From the moment mum arrived after being transferred from the hospital, every member of staff treated her with dignity, warmth and respect. The environment is peaceful, clean and homely, which has brought great comfort to us all. We are deeply grateful for the compassion, patience and professionalism that has made this difficult time a little easier.
12 November 2025
Overall, very good indeed. The staff and the manager are very professional, kind, helpful and approachable. Lovely atmosphere, all residents involved with activities. All nurses/carers/doctors are very friendly and ready to answer your questions. The entertainment staff is also are lot of fun. It feels very welcoming and every one eager to help and please. Would highly recommend. Even the chefs say hello to residents and are pleased to adapt meals to suit residents' needs. Meals are freshly made daily with care on site. Excellent hospitality to visitors.
10 November 2025
Found the home to be bright and welcoming everyone has been kind and helpful and approachable. Like the way they include all in whatever is going on and seems very organised. I have been pleasantly surprised. Residents seem to enjoy all activities.
31 October 2025
I visited previously 3 weeks before and I know by the staff in a short time that it was good, but it is excellent and my lovely wife Marie, along with myself, are so grateful she is here. Marie is eating more in this short time, and it takes a great deal off my mind, as the last place was insufficient. I can now leave at night knowing my wife is in good hands.
23 October 2025
Thank you for everything you did for Julie
12 May 2025
We were very impressed with Westside Care Home. Looking after my dad during his last few weeks of palliative care. Staff were caring and respectful of him, and made every attempt to make him as comfortable as possible. As a family we felt that we had peace of mind knowing that he was in good hands.
25 April 2025
My dad moved to Westside from hospital to be in pallative care. The management team and staff worked very hard to make the transition smoothly and more importantly happen as his needs were complex. The staff and nurses were always at hand and helped with dads every need and treated him with dignity and respect. The kitchen staff too went the extra mile in catering for his needs. Dad was only there for 2 weeks, but I cannot thank Westside enough for making those 2 weeks pleasant and comfortable for them. Thank you so much.
01 April 2025
My sister has lived here for 5 days and it was her birthday they did a cake and little party.
31 January 2025
My mother has been at Westside for a year now, and I can say that I have never had any worry in regards of how she is being looked after. Every member of staff from the bottom to the top are kind caring and fully committed to giving the best care that they can. My mother worked for the NHS all her life as a nurse/sister/matron and in care homes, she loves this care home and has nothing but praise for everyone there, and I thank everyone for the great care my mother is getting.
20 December 2024
Excellent care home, staff are fantastic, very helpful in caring for my dad. And they make you feel so happy that Dad is in a great place.
06 November 2024
Still just as good as ever. My wife has been here over 8 years and I couldn't ask for better care for her. It's all in the name 'care' and 'home'. I would recommend to anyone looking for a safe and efficient environment! Management, nursing staff, carers, catering and housekeeping all five-star!
30 October 2024
My mother was transferred from a hospice for palliative care. Her care was excellent right from management getting her transferred smoothly and efficiently from the hospice. All the staff were amazing, caring and friendly. The chef even came to see her to see if he could tempt her into eating anything or was there anything he could cook for her. The staff were very gentle and patient with her as she was is considerable pain. The Westside team liaised with the hospice at all times regarding pain management which I found very reassuring in that she was getting the best care. Towards the end, I received regular phone calls if the staff felt there had been any changes even though I used to pop in every day. They were so attentive to her every need and care. I cannot thank all the staff for their kindness and care to both mum and myself enough, when families are in this situation it's very reassuring to know that your loved one is being so well looked after.
06 September 2024
We are very happy with the level of care our Mum receives at Westside. The staff are extremely caring and compassionate and we feel very grateful. Thank you to the manager, the staff and the rest of the team.
30 August 2024
The whole team at Westside have been exemplary in the kindness, patience and understanding they have shown our dad even under challenging circumstances since he moved in and even recently hosted a lovely afternoon for his birthday.
31 July 2024
My aunt has been a resident at Westside Care Home since October of last year. Since being here, myself and family are very happy with the care and support which my aunt has been receiving. The staff and management are all very friendly and welcoming. Easy to talk to and to get along with. They are all very passionate when it comes to the duty of care when looking after the community. Westside Care Home is all aspects in our eyes are excellent in all that they do.
14 March 2024
We were told that my father had terminal cancer, a short prognosis and needed 24/7 care so we looked for a care home in the Purley area. My dad was treated so well at Westside - from the very first day. He enjoyed all the activities (bingo, 60’s music karaoke, chair aerobics, quizzes) and was looked after so well. Everyone at the home from the cooks, cleaners, carers, nurses and management treated my dad with respect and care. Towards the end of his life, Westside liaised with St Christopher’s hospice so that his pain management was regularly assessed and controlled. We seriously could not have wished for a better experience. The staff are caring and go above and beyond in looking after the residents. For my dad’s last birthday, we were able to use the dining area and the chef made a huge (very tasty) cake. The staff also decorated the room with balloons and full tableware. It was just so sweet. If you are considering a place for a relative I would recommend - 10/10.
07 February 2024
My mum had advanced dementia and needed full-time care. She could do very little for herself she couldn’t even brush her hair anymore. I’d looked after her in my house and provided all her care from the outset of Covid in March 2020. Mum was extremely reluctant to leave me at all. Westside was the only place that allowed her to gradually extend her periods of respite from a week initially building up by a day at a time reaching 17 days maximum respite stay over a 15-month period from November 2021. This respite I could trust enabled me to continue caring. After caring for mum alone for three years and 9 months mum moved into Westside for the last 9 months of her life in 2023, she was cared for kindly and with dignity, the nursing staff involved me at every step as her condition gradually progressed. She was with them to the end and the staff were always kind mindful and alert to her needs.
23 December 2022
I cannot praise the staff enough. My mum was in the home for 3 months before she passed away. The staff treated her like she was their own mother. The food was amazing, the place was always clean and tidy. They could not have done enough to make sure my mum was looked after and was treated with the utmost respect, and as mum started to have problems eating they made sure she had food she could eat. They always kept us informed on how our mum was and how she was doing. I can say I would highly recommend this home.
Latest Reviews for Westside Care Home
05 December 2025
My family and I have been extremely impressed with the consistent level of care our mother received over the past three years. The dedication and compassion shown by all the nurses have been remarkable, and choosing this care home was the best decision we could have made. We always felt confident that she was safe and well cared for. The manager and administrative staff are very approachable, and nothing is too much trouble. We are deeply grateful to the manager, the staff, and the entire team. Thank you to everyone. I highly recommend this care home.
03 December 2025
My wife moved in, in late Sept, so our experience is limited.The relevant staff seem to have extended themselves to find, by trial and error, the best possible diet for Mary which matters, because there is a real danger that she will eat too little. The lying in bed/sitting chair regime is adjusted to meet her daily needs. All the staff whom I have met have been friendly and pleasant, and all my questions have been answered. The place inspires confidence.
02 December 2025
Our family cannot thank the team at Westside Care Home enough for the care and kindness they have shown our mother. From the moment mum arrived after being transferred from the hospital, every member of staff treated her with dignity, warmth and respect. The environment is peaceful, clean and homely, which has brought great comfort to us all. We are deeply grateful for the compassion, patience and professionalism that has made this difficult time a little easier.
12 November 2025
Overall, very good indeed. The staff and the manager are very professional, kind, helpful and approachable. Lovely atmosphere, all residents involved with activities. All nurses/carers/doctors are very friendly and ready to answer your questions. The entertainment staff is also are lot of fun. It feels very welcoming and every one eager to help and please. Would highly recommend. Even the chefs say hello to residents and are pleased to adapt meals to suit residents' needs. Meals are freshly made daily with care on site. Excellent hospitality to visitors.
10 November 2025
Found the home to be bright and welcoming everyone has been kind and helpful and approachable. Like the way they include all in whatever is going on and seems very organised. I have been pleasantly surprised. Residents seem to enjoy all activities.
31 October 2025
I visited previously 3 weeks before and I know by the staff in a short time that it was good, but it is excellent and my lovely wife Marie, along with myself, are so grateful she is here. Marie is eating more in this short time, and it takes a great deal off my mind, as the last place was insufficient. I can now leave at night knowing my wife is in good hands.
23 October 2025
Thank you for everything you did for Julie
12 May 2025
We were very impressed with Westside Care Home. Looking after my dad during his last few weeks of palliative care. Staff were caring and respectful of him, and made every attempt to make him as comfortable as possible. As a family we felt that we had peace of mind knowing that he was in good hands.
25 April 2025
My dad moved to Westside from hospital to be in pallative care. The management team and staff worked very hard to make the transition smoothly and more importantly happen as his needs were complex. The staff and nurses were always at hand and helped with dads every need and treated him with dignity and respect. The kitchen staff too went the extra mile in catering for his needs. Dad was only there for 2 weeks, but I cannot thank Westside enough for making those 2 weeks pleasant and comfortable for them. Thank you so much.
01 April 2025
My sister has lived here for 5 days and it was her birthday they did a cake and little party.
31 January 2025
My mother has been at Westside for a year now, and I can say that I have never had any worry in regards of how she is being looked after. Every member of staff from the bottom to the top are kind caring and fully committed to giving the best care that they can. My mother worked for the NHS all her life as a nurse/sister/matron and in care homes, she loves this care home and has nothing but praise for everyone there, and I thank everyone for the great care my mother is getting.
20 December 2024
Excellent care home, staff are fantastic, very helpful in caring for my dad. And they make you feel so happy that Dad is in a great place.
06 November 2024
Still just as good as ever. My wife has been here over 8 years and I couldn't ask for better care for her. It's all in the name 'care' and 'home'. I would recommend to anyone looking for a safe and efficient environment! Management, nursing staff, carers, catering and housekeeping all five-star!
30 October 2024
My mother was transferred from a hospice for palliative care. Her care was excellent right from management getting her transferred smoothly and efficiently from the hospice. All the staff were amazing, caring and friendly. The chef even came to see her to see if he could tempt her into eating anything or was there anything he could cook for her. The staff were very gentle and patient with her as she was is considerable pain. The Westside team liaised with the hospice at all times regarding pain management which I found very reassuring in that she was getting the best care. Towards the end, I received regular phone calls if the staff felt there had been any changes even though I used to pop in every day. They were so attentive to her every need and care. I cannot thank all the staff for their kindness and care to both mum and myself enough, when families are in this situation it's very reassuring to know that your loved one is being so well looked after.
06 September 2024
We are very happy with the level of care our Mum receives at Westside. The staff are extremely caring and compassionate and we feel very grateful. Thank you to the manager, the staff and the rest of the team.
30 August 2024
The whole team at Westside have been exemplary in the kindness, patience and understanding they have shown our dad even under challenging circumstances since he moved in and even recently hosted a lovely afternoon for his birthday.
31 July 2024
My aunt has been a resident at Westside Care Home since October of last year. Since being here, myself and family are very happy with the care and support which my aunt has been receiving. The staff and management are all very friendly and welcoming. Easy to talk to and to get along with. They are all very passionate when it comes to the duty of care when looking after the community. Westside Care Home is all aspects in our eyes are excellent in all that they do.
14 March 2024
We were told that my father had terminal cancer, a short prognosis and needed 24/7 care so we looked for a care home in the Purley area. My dad was treated so well at Westside - from the very first day. He enjoyed all the activities (bingo, 60’s music karaoke, chair aerobics, quizzes) and was looked after so well. Everyone at the home from the cooks, cleaners, carers, nurses and management treated my dad with respect and care. Towards the end of his life, Westside liaised with St Christopher’s hospice so that his pain management was regularly assessed and controlled. We seriously could not have wished for a better experience. The staff are caring and go above and beyond in looking after the residents. For my dad’s last birthday, we were able to use the dining area and the chef made a huge (very tasty) cake. The staff also decorated the room with balloons and full tableware. It was just so sweet. If you are considering a place for a relative I would recommend - 10/10.
07 February 2024
My mum had advanced dementia and needed full-time care. She could do very little for herself she couldn’t even brush her hair anymore. I’d looked after her in my house and provided all her care from the outset of Covid in March 2020. Mum was extremely reluctant to leave me at all. Westside was the only place that allowed her to gradually extend her periods of respite from a week initially building up by a day at a time reaching 17 days maximum respite stay over a 15-month period from November 2021. This respite I could trust enabled me to continue caring. After caring for mum alone for three years and 9 months mum moved into Westside for the last 9 months of her life in 2023, she was cared for kindly and with dignity, the nursing staff involved me at every step as her condition gradually progressed. She was with them to the end and the staff were always kind mindful and alert to her needs.
23 December 2022
I cannot praise the staff enough. My mum was in the home for 3 months before she passed away. The staff treated her like she was their own mother. The food was amazing, the place was always clean and tidy. They could not have done enough to make sure my mum was looked after and was treated with the utmost respect, and as mum started to have problems eating they made sure she had food she could eat. They always kept us informed on how our mum was and how she was doing. I can say I would highly recommend this home.