Westside Care Home

My brother was at Westside, and he was looked after so well by all of the staff, he had dementia for a long time, but everyone was brilliant, a big thanks to Stella and Annette and all the Nurses who cared for him, we where so lucky to find Westside when my brother had to move from a care hone to a nursing home, I would recommend this place,

Westside Care Home have offered fabulous, attentive care to our father, who is currently in their care. Wonderful service in comparison to other homes that are not. We are immensely appreciative of the level of care and attention our father has received this time. They are very organised, professional, and clean in all areas of the home! Fabulous members of staff, from cleaners to senior management.

I have been visiting my friend at this Care Home for several years and I've always found that they are very caring and kind and look after all of her needs. They don't treat her as a resident. They treat her like a family member.

My mother has been a Westfield for two years, in this time the entire staff has shown nothing but care and compassion. She is always very well looked after and any problems be they medical, diet or the room she is in are always sorted out swiftly. I have nothing but praise for everyone who works at Westside.

As before, my wife was in a poor home before she is now looked after like a queen. I visit every day 6 hours and treated to food and drink. If there is a better nursing home than this one I would be surprised. The attention to detail is incredible, as to functions and total care for everyone.

My family and I have been extremely impressed with the consistent level of care our mother received over the past three years. The dedication and compassion shown by all the nurses have been remarkable, and choosing this care home was the best decision we could have made. We always felt confident that she was safe and well cared for. The manager and administrative staff are very approachable, and nothing is too much trouble. We are deeply grateful to the manager, the staff, and the entire team. Thank you to everyone. I highly recommend this care home.

My wife moved in, in late Sept, so our experience is limited.The relevant staff seem to have extended themselves to find, by trial and error, the best possible diet for Mary which matters, because there is a real danger that she will eat too little. The lying in bed/sitting chair regime is adjusted to meet her daily needs. All the staff whom I have met have been friendly and pleasant, and all my questions have been answered. The place inspires confidence.

Our family cannot thank the team at Westside Care Home enough for the care and kindness they have shown our mother. From the moment mum arrived after being transferred from the hospital, every member of staff treated her with dignity, warmth and respect. The environment is peaceful, clean and homely, which has brought great comfort to us all. We are deeply grateful for the compassion, patience and professionalism that has made this difficult time a little easier.

Overall, very good indeed. The staff and the manager are very professional, kind, helpful and approachable. Lovely atmosphere, all residents involved with activities. All nurses/carers/doctors are very friendly and ready to answer your questions. The entertainment staff is also are lot of fun. It feels very welcoming and every one eager to help and please. Would highly recommend. Even the chefs say hello to residents and are pleased to adapt meals to suit residents' needs. Meals are freshly made daily with care on site. Excellent hospitality to visitors.

Found the home to be bright and welcoming everyone has been kind and helpful and approachable. Like the way they include all in whatever is going on and seems very organised. I have been pleasantly surprised. Residents seem to enjoy all activities.

Thank you for everything you did for Julie

We were very impressed with Westside Care Home. Looking after my dad during his last few weeks of palliative care. Staff were caring and respectful of him, and made every attempt to make him as comfortable as possible. As a family we felt that we had peace of mind knowing that he was in good hands.

My dad moved to Westside from hospital to be in pallative care. The management team and staff worked very hard to make the transition smoothly and more importantly happen as his needs were complex. The staff and nurses were always at hand and helped with dads every need and treated him with dignity and respect. The kitchen staff too went the extra mile in catering for his needs. Dad was only there for 2 weeks, but I cannot thank Westside enough for making those 2 weeks pleasant and comfortable for them. Thank you so much.

My sister has lived here for 5 days and it was her birthday they did a cake and little party.

Excellent care home, staff are fantastic, very helpful in caring for my dad. And they make you feel so happy that Dad is in a great place.

Still just as good as ever. My wife has been here over 8 years and I couldn't ask for better care for her. It's all in the name 'care' and 'home'. I would recommend to anyone looking for a safe and efficient environment! Management, nursing staff, carers, catering and housekeeping all five-star!

My mother was transferred from a hospice for palliative care. Her care was excellent right from management getting her transferred smoothly and efficiently from the hospice. All the staff were amazing, caring and friendly. The chef even came to see her to see if he could tempt her into eating anything or was there anything he could cook for her. The staff were very gentle and patient with her as she was is considerable pain. The Westside team liaised with the hospice at all times regarding pain management which I found very reassuring in that she was getting the best care. Towards the end, I received regular phone calls if the staff felt there had been any changes even though I used to pop in every day. They were so attentive to her every need and care. I cannot thank all the staff for their kindness and care to both mum and myself enough, when families are in this situation it's very reassuring to know that your loved one is being so well looked after.

We are very happy with the level of care our Mum receives at Westside. The staff are extremely caring and compassionate and we feel very grateful. Thank you to the manager, the staff and the rest of the team.

The whole team at Westside have been exemplary in the kindness, patience and understanding they have shown our dad even under challenging circumstances since he moved in and even recently hosted a lovely afternoon for his birthday.

Westside Care Home is all aspects in our eyes are excellent in all that they do.