Westside Care Home

106 Foxley Lane, Purley CR8 3NB
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9.7 43 Reviews
  • Westside Care Home, Purley
Established in 1954 and now celebrating over 70 years of Care, Westside Care Home is part of a third-generation family-run small group of Care Homes based in Surrey. Specialising in twenty-four-hour Nursing and Personal Care for older adults and supported by a skilled team of Registered Nurse Managers, Westside provides a high standard of Nursing Care to meet the changing requirements of each resident.

Westside Care Home, the sister property in Purley, offers a peaceful atmosphere, accommodating up to 30 residents. Founded in 1968, Westside is a former doctor’s home that has been extended and refurbished to provide facilities for residents requiring care, with en-suite bedrooms, a main lounge, a quiet reading room, a dining room and beautiful gardens. Westside is decorated in a warm, contemporary style, and has good transport links with Purley town nearby.

Westside is ‘Good’ rated by the Care Quality Commission (CQC), and accredited with Platinum status under the Gold Standards Framework for End of Life Care. Westside was also voted as a Top 20 Care Home in London for 2020 by carehome.co.uk.

The CQC Registered Home Manager, along with the Clinical Lead, manage this care home day-to-day with hands on support from the owners. There is a full catering team to prepare delicious home cooked meals for residents, and in house activities and entertainment coordinators planning regular events to suit resident's needs.
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Care Provided by Westside Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1650 – £2250
  • Self-Funded Residential Dementia Care: £1800 – £2500
  • Self-Funded Nursing Care: £1800 – £2500
  • Self-Funded Nursing Dementia Care: £1900 – £2600
  • RESPITE Self-Funded Residential Care: £1650 – £2450
  • RESPITE Self-Funded Residential Dementia Care: £1800 – £2700
  • RESPITE Self-Funded Nursing Care: £1800 – £2700
  • RESPITE Self-Funded Nursing Dementia Care: £1900 – £2800

Fees include general Nursing and Personal Care, all meals, in-home activities, and laundry services and are dependent upon the type of bedroom chosen. There may be an additional charge if a specific higher level or complex nursing care is required.


Nursing fees are also inclusive of the NHS Funded Nurse Care contribution of £254.06 per week. If a resident is eligible then this will be deducted from the prices listed.


Sundries, such as: hairdressing; chiropody; physio; external activities; and newspapers, are at an additional cost.

These prices are only a guideline, please contact Westside Care Home to find out the exact price for your requirements.

Contact Westside Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Westside Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Stella Bernatek (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1991

Room Information

  • Single Rooms (30)
  • Single Rooms with Ensuite Wet Room (5)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Open viewing

Parking

  • Free parking on site

Westside Care Home Reviews (43)

9.7

Westside Care Home has a Review Score of 9.7 (9.698) out of 10, based on 19 reviews in the last 2 years.
Over all time Westside Care Home has 43 reviews.

Overall Experience
  • 40
  • 3
  • 0
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  • 0
Date Published
  • 43
  • 7
  • 12
  • 19
  • 24
Reviewer Connection to Westside Care Home
  • 22
  • 9
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 43, showing 41-43
Review from Ann T (Daughter of Resident) published on 15 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Westside Care Home is a very personal and caring home. The staff were extremely attentive to my mother's needs. The rooms were all very welcoming and very comfortable and there is a beautiful garden to walk in and sit in. The nurses working there gave my mother excellent medical care and were always
available to talk to about any concerns. There is an excellent cook and my mother enjoyed lovely meals. Visitors are always made to feel welcome whether it was in the shared residents' sitting room or in the resident's own room. It is a small nursing home so each resident had a great deal of attention and the atmosphere was very homely indeed and the staff always greeted us with a warm smile and we were always offered a cup of tea or coffee. All the staff knew my mother's name and my family's names. Group activities are organised and there is a lovely sunny dining room. We also had a gathering after my mother's funeral at Westside which was organised beautifully by the staff.
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Review from Carmel H (Daughter of Resident) published on 2 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I looked at quite a few nursing homes for my dad before coming to Westside. It’s a heartbreaking decision having to look at residential care for an elderly relative. The moment we entered Westside we knew it was the place for dad. The manager was so welcoming and made us feel at home. It is small in
comparison to many others and this was what we liked. It has a family feel about it and is clean with no “smell” which is very apparent in many others.
Dad was made to feel at home immediately and every member of staff was friendly and took the utmost care of dad. I can’t fault anything that they did. He was so happy and loved being there. The food is lovely and plentiful.
Dad spent the last 8 months of his life there and I couldn’t have asked for anything more from them. Dad recently passed away and the love and support I was shown will stay with me forever. As a final tribute to dad, they held his funeral tea at the home and it was the perfect ending for him.
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Review from Lucy W (Granddaughter of Resident) published on 12 August 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandfather Jack spent his last 3 months at Westside Nursing home. Initially when we transferred him there from hospital we felt saddened as he was no longer able to live his what had been fairly independent life due to his age and terminal illness. Nonetheless, he settled in almost immediately
and I felt that this was down to the kindness and compassion of all the staff working there. Although he was very frail the nurses and support workers did their utmost to ensure he maintained his dignity and respect at all times and whenever we went to see Granddad he was always very happy, clean and comfortable. We were able to make his bedroom very homely with all his home comforts and (many, many) picture frames and we were able to take him out into the very large and very pretty garden (well maintained and with lots of beautiful bedded and pot plants). The rooms were clean and Granddad always enjoyed his meals there (a previously fussy eater). The kitchen staff were very friendly and they always worked hard and took pride in the food they prepared. We think he thought it was a hotel!
There was a sense of homeliness as soon as you walk through the door. It does not feel clinical at all. I believe that they are also due to decorate soon so this will make it even better. Had Granddad been more mobile, I'm sure he would have partaken in the activities that the events team put on for the residents or even enjoyed chatting to the residents who congregate in the living room.
We cannot thank all the staff enough for the kind care they provided to my Granddad. They were so friendly to all of us and made us feel welcome to come or call at any time of the day. I felt that they made a special effort to make us feel involved in Granddad's care (they appreciate that relatives can feel a sense of helplessness when their loved one is unwell).
The Matron, Mary was exceptional! She was always visible and accessible and you can tell that the staff thought a lot of her and they all seemed happy to be there! The nurses were also so compassionate, caring and professional. Needless to say, there is always a sense of guilt when leaving a loved one in a home but we always felt comforted that we knew he was being well looked after. Unfortunately, we did not make it in time to be with Granddad during his last moments but he was not alone, two support workers who Granddad knew well sat with him and held his hands and comforted him - for this we will be eternally grateful.
On behalf of my Granddad we were all very pleased with his care at Westside and couldn't recommend it highly enough.
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  • Value for Money
Current Review Score: 9.7 (9.698)

Overview of Review Score

The Review Score of 9.7 (9.698) out of 10 for Westside Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.698 for Westside Care Home is calculated as follows: ( (161 Excellents x 5) + (55 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 222 Ratings = 4.698
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Westside Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (4)

Stella

Stella Bernatek

Job Title: Westside CQC Registered Manager Joined: 2023

Stella returned to us in October 2023, now with almost 17 years of care home management experience, she leads Westside. Stella is a Registered Nurse, having originally trained at Hill House, and brings her experience and leadership to the team. With an open door policy, Stella is always approachable and supports her team, the residents, and their relatives at all times. Stella ensures that highest standards are maintained within the home and works with her team to achieve these.

Annette

Annette Desouza

Job Title: Westside Deputy Manager Joined: 2009

Annette is our Deputy Manager at Westside Care Home, having begun her career with us as a Registered Nurse in 2009, before being promoted to Deputy Manager in 2015. Annette is a great team leader with high standards, who encourages her staff to always do their best in their work and lead by example. Annette also has a real passion for gardening and enjoys keeping our gardens looking lovely and well looked after. She always involves the residents and they enjoy sitting out enjoying the garden in the warmer weather and watching the wildlife.

Raj

Raj Apadoo

Job Title: Head Chef Joined: 2005

Raj started working at Westside in 2005 as a Kitchen Assistant and then worked his way up and became Cook at our sister home Hill House before coming to Westside after being promoted to Chef. He is very friendly and goes to speak to the residents and spends time chatting with them and finds out what they would like to eat. He is experienced in the different dietary requirements that our residents need and can prepare textured diets as needed. He also prepares special meals for our residents to cater for their particular choices. He also bakes well so we have lots of tasty cakes every day which he decorates and he enjoys catering for the special events that we have throughout the year . He is always happy to cater for our annual BBQ and Strawberry tea events.

Christina

Christina Tanner

Job Title: Home Administrator Joined: 2021

Christina has been Home Administrator here at Westside since December 2021. Christina supports the home by maintaining our compliance requirements, organising and overseeing staff training, staff recruitment and also supports the management team. Christina is a point of contact with all the residents and staff.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westside Care Home to verify any information. View our terms and conditions. Westside Care Home has an Enhanced Service - more info.