Latest Reviews for Oak House
10 February 2026
My sister-in-law celebrated her 103rd Birthday on Sunday 1st Feb and Oak House arranged two magnificent parties one for residents and guests in the morning and one for the family in the afternoon. Both rooms were decorated beautifully, catering excellent and the staff outstanding. Entertainment
first class and a visit from the Mayor a great bonus. Enjoyed by everyone especially the Birthday Girl.
Thank you Oak House.
10 February 2026
My sister celebrated her 103rd Birthday at the Care Home and it was absolutely amazing how the staff catered, celebrated with her and was so welcoming to everyone that was there, it was a beautiful day both in the morning celebration when the Mayoress attended and the afternoon family celebration,
the Care Home and the Staff excelled, as I said, it was amazing.
04 February 2026
I want to express my gratitude to the entire staff for looking after my mother, Weronika. A heartfelt thank you to the manager, Bozena, for her dedication and kindness. I also appreciate the team at Melody for their support. Thank you all for the excellent care and for keeping me informed about any
issues, resolving them swiftly. I truly feel like part of the family, enjoy delicious coffee, and treat myself to some wonderful cake or sausage rolls. It's a fantastic place where you feel well cared for in a warm, homely atmosphere.
14 January 2026
Thank you for keeping our dad safe, warm and well fed,
We are so grateful to know that he is being so well looked after
The staff are always helpful, supportive and nothing is too much trouble, we are so blessed
Thank you
08 January 2026
Very welcoming care home. With everyday interactive activities for residents to join if they wish and family members or friends can participate with the resident.
Room is always clean and resident is always clean due to the regular hygiene checks given by staff.
06 January 2026
On recommendation of a friend, my husband and I made contact with Natalie at Oak House to discuss some respite care. My husband had just come out of hospital, and trying to cope with various issues as well as Parkinson's which he has had for a number of years.
Natalie was pleasant, professional
and very welcoming over the telephone. We arranged a visit the next day to view Oak House before potentially making a booking for respite care.
On entering Oak House, it felt warm and welcoming and like a big family unit.
Having a look around, we knew this was the right place for Chris, and so made a booking for the following week.
Chris loved his time at Oak House. He found everyone extremely friendly, professional and respectful at all times. The whole environment is one that gives people the opportunity to thrive at their own pace, leave them to rest when required, and to include everyone as you would a family.
A very special place!
28 November 2025
Excellent care given. Great conditions everything is always spotless. Staff are lovely and nothing is too much trouble for them. All the residents seem really happy there which speaks volumes. Cannot fault anything at all.
17 September 2025
I want to thank the staff at Oak House for the incredible care they provided for my mum. They didn't just look after her, they welcomed her into their family. The compassion and kindness they demonstrated during a challenging time, particularly in her final days brought my mum and I so much comfort.
The genuine friendships my mum formed with the team were a true blessing and seeing her so happy has given me a great peace of mind. The help and support they have given me throughout has been invaluable. Thank you for everything.
28 August 2025
My nan stayed at Oak House for a couple of weeks in July. At first, we weren't sure how she would settle in, but the staff were so kind and welcoming that she absolutely loved it. Every time we visited, she was smiling, and it was clear how well she was being cared for.
The home itself has such a
friendly, warm atmosphere. My daughter and I came almost every day, and each visit was the same-lovely staff, plenty of activities, and a real sense of community. Nan especially enjoyed the knitting, chats with other residents, and taking part in activities like tennis and exercise sessions.
Thank you so much for looking after her so wonderfully. We truly appreciate the care you gave, and we promise to come back and visit soon!
10 July 2025
Mum went in for respite care as we were away for a family wedding.
I cannot praise the Oak House Care Home enough.
Every member of staff from the lady in reception to each and everyone on the ground floor staff.
They were very caring and made Mum feel at home. She was very happy with the
attention she was getting and enjoyed getting involved with all the activities. She was very well looked after.
Once again would like to say a huge thank you to the staff!.
15 June 2025
Oakhouse is a vibrant care home with lots to do , it has such a welcoming home from home experience , the lady on reception has the most welcoming smile and such a can do attitude . The team always on hand to answer any questions .
25 November 2024
Amazing care for our sister, she is happy when we see or phone her, the staff always go above and beyond with her care and also for us who have many questions when we are visiting or phoning. The home is very clean, warm, comfortable and above all a safe environment for our sister.
30 September 2024
Joined my dad on Saturday, September 21st for an Open Day event and had a fabulous time. It was evident that much thought, time and preparation had been undertaken. Great atmosphere, delicious food and loads of fun things to do. The singer on the second floor was brilliant! She had us all singing
and dancing and we even did the Conga! All staff present were warm and inviting and were also thoroughly enjoying themselves. Thank you, we made some truly beautiful memories.
12 August 2024
We are extremely pleased with the care and support provided to our mum at Oak House. From the moment she moved in on the 5th of July, the entire team has been incredibly attentive and compassionate. The recent refurbishment has transformed the home into a very inviting and comfortable place and the
cleanliness is fantastic.
Although our mum has only been a resident for a month, we wanted to thank some members of staff here to show our appreciation and spread the word about how amazing they are! Our mum is on the ground floor and we often meet a number of staff on our visits. Their professionalism and dedication have made such a significant difference in our mum's life and she feels safe, respected, and genuinely cared for, which brings us immense peace of mind.
We couldn't have asked for a better place for our mum to spend this stage of her life.
09 August 2024
My mother went to Oak House for one weeks respite care. Her feedback was that she really enjoyed her stay. She said the staff that looked after her were lovely. She felt well cared for.
The only thing she didn't like so much was the food. She is of Caribbean origin and enjoys Caribbean food more
than English food.
She was thankful to have the opportunity to have a bath on her last day there which is something she can't have at home.
Overall a positive experience. Thank you.
02 July 2024
Visiting an old friend. We'd only ever seen our friend in their own home environment. A free spirit and strong-willed. Was so pleasantly surprised to see them, calm, happy and nicely groomed in a safe environment. The staff were genuinely so caring towards our friend and towards other residents. I
particularly liked their engagement skills. Treating people with dignity is something important in this setting and close to my heart. They were trying so hard. Our friend's room was spotless. Freshly made bed, clean and tidy with no trip hazards.
27 June 2024
Lovely care home with wonderful kind staff. They always make me feel welcome when I am visiting. My nan loves living here, she enjoys doing activities and always looks forward to the entertainment. The new sensory room is amazing and opens out into the beautiful garden where my nan often likes to
sit and relax when the sun makes an appearance. I couldn't be happier knowing my nan is well cared for and most importantly she is very happy. Thank you Oak House!
27 June 2024
I visited Oak House for their 15th-anniversary open day on Saturday the 27th of April, the staff had really put on a show, there were refreshments (even beers!), snacks, a waffle stand, games for kids (I maybe had a turn too), a Tombola, face painting, a petting zoo, a BBQ and even an ice cream
truck, all free of charge. Quite impressive, the residents were all smiling and taking part, there was probably someone there from age 0-100, and the atmosphere was just buzzing the whole time, it felt like an old-fashioned Jubilee party or something, it was nice. The staff were super helpful and welcoming. Being an open day I of course got the chance to look inside and it was bright and clean and of course very warm. I am looking for a place to look after my Mother and from the local ones I've visited, this left the best impression by far.
03 May 2024
My mum has been a resident since January 2024 and has settled in very well. We are pleased with the care she receives and the staff are always friendly and chatty, Mum calls them her very good friends which is lovely. Oak House is always clean and very well presented and looked great when it was
decorated recently for Saint George's Day.
03 May 2024
Both Mum and Dad are well cared for. They enjoy the many varied activities that they are encouraged to join in with. They mostly like the food and have even started to eat things that did not previously eat. As regular visitors, we are always made to feel welcome. The staff are very friendly and
always spare the time to talk to us.
Latest Reviews for Oak House
10 February 2026
My sister-in-law celebrated her 103rd Birthday on Sunday 1st Feb and Oak House arranged two magnificent parties one for residents and guests in the morning and one for the family in the afternoon. Both rooms were decorated beautifully, catering excellent and the staff outstanding. Entertainment
first class and a visit from the Mayor a great bonus. Enjoyed by everyone especially the Birthday Girl.
Thank you Oak House.
10 February 2026
My sister celebrated her 103rd Birthday at the Care Home and it was absolutely amazing how the staff catered, celebrated with her and was so welcoming to everyone that was there, it was a beautiful day both in the morning celebration when the Mayoress attended and the afternoon family celebration,
the Care Home and the Staff excelled, as I said, it was amazing.
04 February 2026
I want to express my gratitude to the entire staff for looking after my mother, Weronika. A heartfelt thank you to the manager, Bozena, for her dedication and kindness. I also appreciate the team at Melody for their support. Thank you all for the excellent care and for keeping me informed about any
issues, resolving them swiftly. I truly feel like part of the family, enjoy delicious coffee, and treat myself to some wonderful cake or sausage rolls. It's a fantastic place where you feel well cared for in a warm, homely atmosphere.
14 January 2026
Thank you for keeping our dad safe, warm and well fed,
We are so grateful to know that he is being so well looked after
The staff are always helpful, supportive and nothing is too much trouble, we are so blessed
Thank you
08 January 2026
Very welcoming care home. With everyday interactive activities for residents to join if they wish and family members or friends can participate with the resident.
Room is always clean and resident is always clean due to the regular hygiene checks given by staff.
06 January 2026
On recommendation of a friend, my husband and I made contact with Natalie at Oak House to discuss some respite care. My husband had just come out of hospital, and trying to cope with various issues as well as Parkinson's which he has had for a number of years.
Natalie was pleasant, professional
and very welcoming over the telephone. We arranged a visit the next day to view Oak House before potentially making a booking for respite care.
On entering Oak House, it felt warm and welcoming and like a big family unit.
Having a look around, we knew this was the right place for Chris, and so made a booking for the following week.
Chris loved his time at Oak House. He found everyone extremely friendly, professional and respectful at all times. The whole environment is one that gives people the opportunity to thrive at their own pace, leave them to rest when required, and to include everyone as you would a family.
A very special place!
28 November 2025
Excellent care given. Great conditions everything is always spotless. Staff are lovely and nothing is too much trouble for them. All the residents seem really happy there which speaks volumes. Cannot fault anything at all.
17 September 2025
I want to thank the staff at Oak House for the incredible care they provided for my mum. They didn't just look after her, they welcomed her into their family. The compassion and kindness they demonstrated during a challenging time, particularly in her final days brought my mum and I so much comfort.
The genuine friendships my mum formed with the team were a true blessing and seeing her so happy has given me a great peace of mind. The help and support they have given me throughout has been invaluable. Thank you for everything.
28 August 2025
My nan stayed at Oak House for a couple of weeks in July. At first, we weren't sure how she would settle in, but the staff were so kind and welcoming that she absolutely loved it. Every time we visited, she was smiling, and it was clear how well she was being cared for.
The home itself has such a
friendly, warm atmosphere. My daughter and I came almost every day, and each visit was the same-lovely staff, plenty of activities, and a real sense of community. Nan especially enjoyed the knitting, chats with other residents, and taking part in activities like tennis and exercise sessions.
Thank you so much for looking after her so wonderfully. We truly appreciate the care you gave, and we promise to come back and visit soon!
10 July 2025
Mum went in for respite care as we were away for a family wedding.
I cannot praise the Oak House Care Home enough.
Every member of staff from the lady in reception to each and everyone on the ground floor staff.
They were very caring and made Mum feel at home. She was very happy with the
attention she was getting and enjoyed getting involved with all the activities. She was very well looked after.
Once again would like to say a huge thank you to the staff!.
15 June 2025
Oakhouse is a vibrant care home with lots to do , it has such a welcoming home from home experience , the lady on reception has the most welcoming smile and such a can do attitude . The team always on hand to answer any questions .
25 November 2024
Amazing care for our sister, she is happy when we see or phone her, the staff always go above and beyond with her care and also for us who have many questions when we are visiting or phoning. The home is very clean, warm, comfortable and above all a safe environment for our sister.
30 September 2024
Joined my dad on Saturday, September 21st for an Open Day event and had a fabulous time. It was evident that much thought, time and preparation had been undertaken. Great atmosphere, delicious food and loads of fun things to do. The singer on the second floor was brilliant! She had us all singing
and dancing and we even did the Conga! All staff present were warm and inviting and were also thoroughly enjoying themselves. Thank you, we made some truly beautiful memories.
12 August 2024
We are extremely pleased with the care and support provided to our mum at Oak House. From the moment she moved in on the 5th of July, the entire team has been incredibly attentive and compassionate. The recent refurbishment has transformed the home into a very inviting and comfortable place and the
cleanliness is fantastic.
Although our mum has only been a resident for a month, we wanted to thank some members of staff here to show our appreciation and spread the word about how amazing they are! Our mum is on the ground floor and we often meet a number of staff on our visits. Their professionalism and dedication have made such a significant difference in our mum's life and she feels safe, respected, and genuinely cared for, which brings us immense peace of mind.
We couldn't have asked for a better place for our mum to spend this stage of her life.
09 August 2024
My mother went to Oak House for one weeks respite care. Her feedback was that she really enjoyed her stay. She said the staff that looked after her were lovely. She felt well cared for.
The only thing she didn't like so much was the food. She is of Caribbean origin and enjoys Caribbean food more
than English food.
She was thankful to have the opportunity to have a bath on her last day there which is something she can't have at home.
Overall a positive experience. Thank you.
02 July 2024
Visiting an old friend. We'd only ever seen our friend in their own home environment. A free spirit and strong-willed. Was so pleasantly surprised to see them, calm, happy and nicely groomed in a safe environment. The staff were genuinely so caring towards our friend and towards other residents. I
particularly liked their engagement skills. Treating people with dignity is something important in this setting and close to my heart. They were trying so hard. Our friend's room was spotless. Freshly made bed, clean and tidy with no trip hazards.
27 June 2024
Lovely care home with wonderful kind staff. They always make me feel welcome when I am visiting. My nan loves living here, she enjoys doing activities and always looks forward to the entertainment. The new sensory room is amazing and opens out into the beautiful garden where my nan often likes to
sit and relax when the sun makes an appearance. I couldn't be happier knowing my nan is well cared for and most importantly she is very happy. Thank you Oak House!
27 June 2024
I visited Oak House for their 15th-anniversary open day on Saturday the 27th of April, the staff had really put on a show, there were refreshments (even beers!), snacks, a waffle stand, games for kids (I maybe had a turn too), a Tombola, face painting, a petting zoo, a BBQ and even an ice cream
truck, all free of charge. Quite impressive, the residents were all smiling and taking part, there was probably someone there from age 0-100, and the atmosphere was just buzzing the whole time, it felt like an old-fashioned Jubilee party or something, it was nice. The staff were super helpful and welcoming. Being an open day I of course got the chance to look inside and it was bright and clean and of course very warm. I am looking for a place to look after my Mother and from the local ones I've visited, this left the best impression by far.
03 May 2024
My mum has been a resident since January 2024 and has settled in very well. We are pleased with the care she receives and the staff are always friendly and chatty, Mum calls them her very good friends which is lovely. Oak House is always clean and very well presented and looked great when it was
decorated recently for Saint George's Day.
03 May 2024
Both Mum and Dad are well cared for. They enjoy the many varied activities that they are encouraged to join in with. They mostly like the food and have even started to eat things that did not previously eat. As regular visitors, we are always made to feel welcome. The staff are very friendly and
always spare the time to talk to us.