Oak House

Forest Close, Wexham, Slough SL2 4FA
Review Us
9.8 97 Reviews
  • Oak House, Slough
Oak House is a modern care home situated in a tranquil, residential area of Slough. The dedicated team provides personalised nursing, residential and dementia care for older people on a permanent and respite basis.

The purpose-built home is organised into eight suites, each having its own dining room and stylish lounge area. The home also has spacious bedrooms, a cinema room and a hair salon with two visiting hair stylists. With over an acre of grounds, including secure, landscaped gardens and courtyards, in warmer weather residents and visitors can enjoy spending time in the sunshine.

The friendly team enjoys building good relationships with residents' loved ones, as they share the same goal of making sure residents are happy, comfortable and settled.
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Care Provided by Oak House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1440
  • Self-Funded Residential Dementia Care: from £1535
  • Self-Funded Nursing Care: from £1705
  • Self-Funded Nursing Dementia Care: from £1800
  • RESPITE Self-Funded Residential Care: from £1650
  • RESPITE Self-Funded Residential Dementia Care: from £1745
  • RESPITE Self-Funded Nursing Care: from £1915
  • RESPITE Self-Funded Nursing Dementia Care: from £2010

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Oak House to find out the exact price for your requirements.

Contact Oak House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Oak House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Bozena Szczepaniak (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (120)
  • Single Rooms with Ensuite Wet Room (120)

Oak House Reviews (97)

9.8

Oak House has a Review Score of 9.8 (9.792) out of 10, based on 27 reviews in the last 2 years.
Over all time Oak House has 97 reviews.

Overall Experience
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Reviewer Connection to Oak House
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Review from Andrea W (Sister-in-law of Resident) published on 28 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care given. Great conditions everything is always spotless. Staff are lovely and nothing is too much trouble for them. All the residents seem really happy there which speaks volumes. Cannot fault anything at all.
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Review from Anna B (Daughter of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I want to thank the staff at Oak House for the incredible care they provided for my mum. They didn't just look after her, they welcomed her into their family. The compassion and kindness they demonstrated during a challenging time, particularly in her final days brought my mum and I so much comfort.
The
genuine friendships my mum formed with the team were a true blessing and seeing her so happy has given me a great peace of mind. The help and support they have given me throughout has been invaluable. Thank you for everything.
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Review from Pavan K (Granddaughter of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan stayed at Oak House for a couple of weeks in July. At first, we weren't sure how she would settle in, but the staff were so kind and welcoming that she absolutely loved it. Every time we visited, she was smiling, and it was clear how well she was being cared for.


The home itself has such a

friendly, warm atmosphere. My daughter and I came almost every day, and each visit was the same-lovely staff, plenty of activities, and a real sense of community. Nan especially enjoyed the knitting, chats with other residents, and taking part in activities like tennis and exercise sessions.


Thank you so much for looking after her so wonderfully. We truly appreciate the care you gave, and we promise to come back and visit soon!

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Review from K D (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went in for respite care as we were away for a family wedding.
I cannot praise the Oak House Care Home enough.
Every member of staff from the lady in reception to each and everyone on the ground floor staff.
They were very caring and made Mum feel at home. She was very happy with the attention
she was getting and enjoyed getting involved with all the activities. She was very well looked after.
Once again would like to say a huge thank you to the staff!.
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Review from A G (Friend of Resident) published on 15 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Oakhouse is a vibrant care home with lots to do , it has such a welcoming home from home experience , the lady on reception has the most welcoming smile and such a can do attitude . The team always on hand to answer any questions .
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Review from Ewa B (Daughter of Resident) published on 27 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a relative of a resident at Oak House, I am incredibly grateful for the exceptional care provided by the nursing staff for my mum.Each staff member is attentive and responsive,ensuring that all medical and personal care needs are met with the highest standards of professionalism.
Reply from Tracey Van Zyl, Reviews Team at Oak HouseThank you very much for taking the time to leave us feedback about your experience.Thank you so much for your wonderful feedback. We're thrilled to hear that our staff have met your expectations with their attentiveness, responsiveness and professionalism. It's always our aim to provide the highest level of care and service at Oak House, and it's truly rewarding to know we've made a positive impact. We greatly appreciate your kind words and look forward to continuing to serve you with the same commitment to excellence.
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Review from John B (Brother of Resident) published on 25 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing care for our sister, she is happy when we see or phone her, the staff always go above and beyond with her care and also for us who have many questions when we are visiting or phoning. The home is very clean, warm, comfortable and above all a safe environment for our sister.
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Review from Sandra A (Daughter of Resident) published on 30 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Joined my dad on Saturday, September 21st for an Open Day event and had a fabulous time. It was evident that much thought, time and preparation had been undertaken. Great atmosphere, delicious food and loads of fun things to do. The singer on the second floor was brilliant! She had us all singing and
dancing and we even did the Conga! All staff present were warm and inviting and were also thoroughly enjoying themselves. Thank you, we made some truly beautiful memories.
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Review from C V (Daughter of Resident) published on 12 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are extremely pleased with the care and support provided to our mum at Oak House. From the moment she moved in on the 5th of July, the entire team has been incredibly attentive and compassionate. The recent refurbishment has transformed the home into a very inviting and comfortable place and the
cleanliness is fantastic.
Although our mum has only been a resident for a month, we wanted to thank some members of staff here to show our appreciation and spread the word about how amazing they are! Our mum is on the ground floor and we often meet a number of staff on our visits. Their professionalism and dedication have made such a significant difference in our mum's life and she feels safe, respected, and genuinely cared for, which brings us immense peace of mind.
We couldn't have asked for a better place for our mum to spend this stage of her life.
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Review from G H (Daughter of Resident) published on 9 August 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother went to Oak House for one weeks respite care. Her feedback was that she really enjoyed her stay. She said the staff that looked after her were lovely. She felt well cared for.
The only thing she didn't like so much was the food. She is of Caribbean origin and enjoys Caribbean food more than
English food.
She was thankful to have the opportunity to have a bath on her last day there which is something she can't have at home.
Overall a positive experience. Thank you.
Reply from Samantha Debenham, Reviews Team at Oak HouseThank you very much for taking the time to provide your lovely review about your mother's respite stay at Oak House. We are delighted she really enjoyed her stay and felt well cared for. It was unfortunate she didn't enjoy the food during her stay. When residents first join us, our chef pops in to ask about their food preferences and tastes so he can offer a tailored menu that they will enjoy. We'd love to welcome your mother for another stay at Oak House so she gets the opportunity to enjoy a menu she loves.
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Review from A B (Friend of Resident) published on 2 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visiting an old friend. We'd only ever seen our friend in their own home environment. A free spirit and strong-willed. Was so pleasantly surprised to see them, calm, happy and nicely groomed in a safe environment. The staff were genuinely so caring towards our friend and towards other residents. I particularly
liked their engagement skills. Treating people with dignity is something important in this setting and close to my heart. They were trying so hard. Our friend's room was spotless. Freshly made bed, clean and tidy with no trip hazards.
Reply from Tracey Van Zyl, Reviews Team at Oak HouseHi A B (Friend Of Resident) thank you very much for taking the time to leave us feedback about your experience. At Oak House Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Emma W (Granddaughter of Resident) published on 27 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely care home with wonderful kind staff. They always make me feel welcome when I am visiting. My nan loves living here, she enjoys doing activities and always looks forward to the entertainment. The new sensory room is amazing and opens out into the beautiful garden where my nan often likes to sit
and relax when the sun makes an appearance. I couldn't be happier knowing my nan is well cared for and most importantly she is very happy. Thank you Oak House!
Reply from Tracey Van Zyl, Reviews Team at Oak HouseHi E W (Granddaughter Of Resident) thank you very much for taking the time to leave us feedback about your experience. At Oak House we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from M R (Friend of Resident) published on 27 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited Oak House for their 15th-anniversary open day on Saturday the 27th of April, the staff had really put on a show, there were refreshments (even beers!), snacks, a waffle stand, games for kids (I maybe had a turn too), a Tombola, face painting, a petting zoo, a BBQ and even an ice cream truck,
all free of charge. Quite impressive, the residents were all smiling and taking part, there was probably someone there from age 0-100, and the atmosphere was just buzzing the whole time, it felt like an old-fashioned Jubilee party or something, it was nice. The staff were super helpful and welcoming. Being an open day I of course got the chance to look inside and it was bright and clean and of course very warm. I am looking for a place to look after my Mother and from the local ones I've visited, this left the best impression by far.
Reply from Tracey Van Zyl, Reviews Team at Oak HouseHi M R (Friend Of Resident) thank you very much for taking the time to leave us feedback about your experience. At Oak House we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Donna G (Daughter of Resident) published on 3 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident since January 2024 and has settled in very well. We are pleased with the care she receives and the staff are always friendly and chatty, Mum calls them her very good friends which is lovely. Oak House is always clean and very well presented and looked great when it was decorated
recently for Saint George's Day.
Reply from Tracey Van Zyl, Reviews Team at Oak HouseHi, thank you very much for taking the time to leave us feedback about your experience. At Oak House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Steve M (Son of Resident) published on 3 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Both Mum and Dad are well cared for. They enjoy the many varied activities that they are encouraged to join in with. They mostly like the food and have even started to eat things that did not previously eat. As regular visitors, we are always made to feel welcome. The staff are very friendly and always
spare the time to talk to us.
Reply from Tracey Van Zyl, Reviews Team at Oak HouseThank you very much for taking the time to leave us feedback about your experience. At Oak House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Stephanie H (Granddaughter of Resident) published on 30 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I always enjoy visiting my nan at Oak House. The staff are always so welcoming and polite. Nan is very happy there and loves the activities especially when they have singers. We always enjoy a cup of coffee and cake and chat with the lady in reception.
Reply from Tracey Van Zyl, Reviews Team at Oak HouseThank you very much for taking the time to leave us feedback about your experience. At Oak House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Nikki B (Daughter of Resident) published on 29 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father is at Oak House and everyone there is amazing with him.
They joke and laugh with him but more importantly, they take good care of his well-being.
They are not just great with Dad but also with us, my sister, myself and our close families.
I so appreciate all the hard work they do and the
fact that Dad is well looked after.
It is wonderful to know that when my sister and I are not there Dad is in safe hands.
I would recommend Oak House to anyone looking to place a loved one.
Reply from Tracey Van Zyl, Reviews Team at Oak HouseThank you very much for taking the time to leave us feedback about your experience. At Oak House Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Lyn Y (Daughter of Resident) published on 26 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister and I are thrilled with the level of care shown to our father who has been in residence since August 2023. We can relax in the knowledge that he is being cared for, has regular meals, is warm, clean, has company and is happy. If anything untoward happens, ie a fall, sore eye or anything they
feel we should know about, then we are contacted immediately and reassured that whatever has happened he is checked over by paramedics. There is always something going on to keep him stimulated and we are incredibly grateful to every single person working there. It is a difficult and often thankless job but the carers always have a smile and take time to talk to us too to make us feel comfortable.
Oak House is kept in beautiful condition and we couldn’t be happier that our father is in the safest hands. We thank you all.
Reply from Tracey Van Zyl, Reviews Team at Oak HouseThank you very much for taking the time to leave us feedback about your experience. At Oak House we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Robert H (Grandson of Resident) published on 25 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother loves it at Oak House. She is always well-dressed and tidy.
She enjoys her meals, especially the pudding.
As a family, we are always made to feel welcome and particularly enjoy the coffee and cakes in reception.
All the staff are friendly and approachable and happy to talk to us when
we want to.
Reply from Tracey Van Zyl, Reviews Team at Oak HouseThank you very much for taking the time to leave us feedback about your experience. At Oak House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from N M (Friend of Resident) published on 22 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my friend arrived at Oak House we have been made to feel extremely welcome. We are always greeted with a smile and a homely feel in the reception area with a lovely coffee and cake area. Staff are helpful in the unit and always offer us support. It always smells lovely and fresh and is always
clean and tidy. The food always looks appetising and my friend enjoys the variety.
Reply from Tracey Van Zyl, Reviews Team at Oak HouseThank you very much for taking the time to leave us feedback about your experience. At Oak House Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Current Review Score: 9.8 (9.792)

Overview of Review Score

The Review Score of 9.8 (9.792) out of 10 for Oak House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.792 for Oak House is calculated as follows: ( (256 Excellents x 5) + (42 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 308 Ratings = 4.792
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oak House is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Jun 2019

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (102)

Meet the Team (1)

Bozena

Bozena Szczepaniak

Job Title: Home Manager

I’ve been part of the Care UK family for nearly 16 years now. Previously, I was a Home Manager at another Care UK home, where I led the home to achieve an overall ‘Outstanding’ rating from our internal governance team. My career includes working as a registered nurse in my native Poland, as a paramedic, and I’ve even trained with the Army.


I am passionate about creating an environment that supports the independence of residents with one clear goal in mind: providing the best of care. I relish making residents happy and comfortable as well as supporting the team to do their best work. Teamwork is vital in a setting like this.

Frequently Asked Questions about Oak House

What types of Care is Oak House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oak House have?

There are 120 Single Rooms.

What are the Facilities & Services at Oak House?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Oak House to the centre of Slough?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oak House to verify any information. View our terms and conditions. Oak House has an Enhanced Service - more info.