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Oak House

Forest Close, Wexham, Slough, Berkshire SL2 4FA
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The staff are always helpful, supportive and nothing is too much troubleKevin A(Son of Resident/Service User)
Oak House, Slough
Oak House, Slough
Oak House, Slough

Oak House is a modern care home situated in a tranquil, residential area of Slough. The dedicated team provides personalised residential and dementia care for older people on a permanent and respite basis.

The purpose-built home is organised into eight suites, each having its own dining room and stylish lounge area. The home also has spacious bedrooms, a cinema room and a hair salon with two visiting hair stylists. With over...  

Care Provided by Oak House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,550From £1,743
Residential Dementia CareFrom £1,645From £1,850
Nursing CareFrom £1,815From £2,041
Nursing Dementia CareFrom £1,910From £2,148
Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.

Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Oak House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Bozena Szczepaniak(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (120)
  • Single Rooms with ensuite Wet Room (120)

Oak House Reviews (112)

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9.8

Oak House has a Review Score of 9.8 (9.849) out of 10, based on 25 reviews in the last 2 years. Over all time Oak House has 112 reviews.

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Showing 112 reviews matching selected criteria
Review from Claudia D (Daughter of Resident) published on 3 January 2024 Submitted via Website
Overall Experience

My mum has lived at Oak House for a little while. The care staff and nurses in Mum's unit are very good. Home Manager and reception staff are very helpful. Activities are taken to Mum's room to see if she wants to join in. I would recommend it to other families.

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Review from L M (Daughter of Resident) published on 17 December 2023 Submitted via Website
Overall Experience

My father has been living at Oak House for just over a year, and during this time, he has always been very well looked after. It is a great comfort to my family that the caring staff are always there to support him with whatever he needs. The staff are cheerful, hard-working and helpful. We are truly grateful to them all.

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Review from E W (Daughter of Resident) published on 16 October 2023 Submitted via Website
Overall Experience
Great care home for both of my parents.
Facilities meet their needs and staff very good.
Great activities and very clean.
Would recommend.
Treated with dignity.
Helpful and kind to residents.

On-site manager all the time.

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Review from Brian V (Son of Resident) published on 10 October 2023 Submitted via Website
Overall Experience

The staff were wonderful and gave my mum such a nice birthday. We are truly thankful for the care they provide to her. The fact she is still alive is down to the care that has been provided over the last nine years.

Reply from Tracey Van Zyl, Reviews Team at Oak House
Hi Brian, thank you very much for taking the time to leave us feedback about your experience.

At Oak House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from D B (Son of Resident) published on 9 October 2023 Submitted via Postal Card
Overall Experience

I find the staff very helpful, the home is run well and my mother's health is never neglected. She is very happy and cared for.

Reply from Reviews Team, at Oak House
Thank you very much for taking the time to leave us feedback about your experience.

At Oak House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
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Review from T W (Son-in-law of Resident) published on 5 October 2023 Submitted via Website
Overall Experience

Having visited many nursing homes over the last 30yrs Oak House is by far the best. Best in terms of quality of care, quality of facilities and quality of location.

So many thanks to all the staff for doing such a great job and making a difference to my in-laws and all the other residents.

Reply from Tracey Van Zyl, Reviews Team at Oak House
Hi, thank you very much for taking the time to leave us feedback about your experience.

At Oak House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities
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No Rating
Review from A W (Respite Resident) published on 28 September 2023 Submitted via Website
Overall Experience

I would recommend the home to family and friends. From the first moment we arrived, we were made to feel welcome. The care home was very clean and tidy, the staff and carers were polite and caring, the room was kept clean at all times.

Reply from Tracey Van Zyl, Reviews Team at Oak House

Hi, thank you very much for taking the time to leave us feedback about your experience.

At Oak House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Care / Support
Cleanliness
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Review from Joe M (Son-in-law of Resident) published on 26 September 2023 Submitted via Postal Card
Overall Experience

Father in law is well looked after on floor one highway. He likes the food and eats well. His needs are all met by the carers and there is a good relationship between him and the carers. The carers like him and he likes them. The nurse on the floor communicates with the family whenever any incident occurs. The entertainment is interesting and the receptionist on entry is very friendly and helpful.

Reply from Kaylie Jennings, Reviews Team at Oak House

Thank you very much for taking the time to leave us feedback about your experience.

At Oak House we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Many Thanks, Oak House team.

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Review from H E (Friend of Resident) published on 22 September 2023 Submitted via Website
Overall Experience

I felt compelled to share my personal experience with this care home after. My friend's parents, who suffer from dementia, have been under their care and the compassion, dedication, and professionalism displayed by the staff is truly commendable. The well-being and happiness of the residents are clearly their top priority. I have nothing but praise for their exemplary service and would recommend them wholeheartedly to others.

Reply from Kaylie Jennings, Reviews Team at Oak House

Thank you very much for taking the time to leave us feedback about your experience.

At Oak House, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Many Thanks, Oak House team.

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Review from Lisa B (Friend of Resident) published on 21 September 2023 Submitted via Website
Overall Experience
I had gone to visit my dear friend's parents who are being looked after here. Greeted with such friendly staff within the first 10 minutes talking like it's one big family.
I had the pleasure of having a good look around and the residents I came across seemed really happy. Comfortable and safe environment along with many activities.

I was really impressed with the room sizes. All testament to such kind and warm caring staff. Just how it should be.

My friend's parents are at a challenging time of life and it’s being made easy for them I was so pleased to see them look so relaxed and happy.

Reply from Tracey Van Zyl, Reviews Team at Oak House

Hi, thank you very much for taking the time to leave us feedback about your experience.

At Oak House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Care / Support
Cleanliness
Treated with Dignity
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Review from R B (Friend of Resident) published on 21 September 2023 Submitted via Website
Overall Experience

Visited my friend’s parents and was hugely impressed with the care they receive. The care home is warm and welcoming and clean. The staff are super friendly and professional and all the guests seemed genuinely happy. I follow their social media updates and they do so much for the guests. It’s really admirable.

Reply from Tracey Van Zyl, Reviews Team at Oak House

Hi, thank you very much for taking the time to leave us feedback about your experience.

At Oak House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Care / Support
Cleanliness
Treated with Dignity
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No Rating
Review from Lucy K (Daughter of Resident) published on 14 August 2023 Submitted via Website
Overall Experience

I am overwhelmed by the love, care and support shown by Oak House to my Father. The environment is modern, clean, welcoming and uplifting and I have found the team to be genuine, professional, knowledgeable, patient and willing to go the extra mile every time in the best interests of my Dad. Communication lines are always kept firmly open for reassurance and advice. I cannot recommend Oak House highly enough and would like to make a special shout-out to the Entertainments Manager for her thoughtfulness, energy, enthusiasm, efforts, care and all-round fabulousness! I will miss them all when Dad moves on.

Reply from Kaylie Jennings, Reviews Team at Oak House

Hi thank you very much for taking the time to leave us feedback about your experience.

At Oak House we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Many Thanks, Oak House team

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Review from Mary Ann M (Daughter of Resident) published on 8 July 2023 Submitted via Website
Overall Experience
Mum has been a resident for nearly a year, and I have been amazed at the high level of care Mum is receiving. Staff are welcoming and friendly, from the care staff to the cleaning staff. Mum has made massive progress in her health and well-being, and it is so nice to not worry about her when I am not there.

I would be happy to recommend this care home.

Reply from Carmen Haines, Reviews Team at Oak House
Hi Mary, thank you very much for taking the time to leave us feedback about your experience.
At Oak House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.

Many thanks the Care UK team

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Review from Loraine M (Daughter of Resident) published on 6 July 2023 Submitted via Website
Overall Experience

My father has been at home for four weeks now. He was unsettled and problematic for the first few days. But, with the help of the careers around him, he has now settled in well. He says the food is very good, and he always gets something he enjoys. My experience of the home is that the staff there are exceptionally friendly, always with a smile on their face and ready to help in any way. Oak House is just like a big family home. I feel happy knowing my father is being well looked after. My mother is in another care home, but we are hoping that she will be moved to Oak House in the very near future.

Reply from Carmen Haines, Reviews Team at Oak House
Hi Loraine, thank you very much for taking the time to leave us feedback about your experience. At Oak House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.

Many thanks, the Care UK team.

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Review from Penny T (Sister-in-law of Resident) published on 11 May 2023 Submitted via Postal Card
Overall Experience

It was my first visit to Oak House, as I no longer live in the area but had obviously heard of its existence, and I was absolutely amazed. It is such a lovely care home; in fact, it was more like a hotel. The staff were very friendly, and the whole place was very welcoming.

Reply from Carmen Haines, Reviews Team at Oak House
Hi Penny, thank you very much for taking the time to leave us feedback about your experience.
At Oak House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time.

Many thanks, the Care UK team.

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Review from Catherine B (Daughter of Resident) published on 24 August 2022 Submitted via Postal Card
Overall Experience

My mother spent nearly a year at Oak House and I was so grateful for the care and kindness she (and I) received. The staff knew Mum very well and were able to support her individual needs well. Despite being in a pandemic, all staff went above and beyond to help us. Thank you Oak House.

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Review from Jennifer M (Daughter of Resident) published on 13 July 2022 Submitted via Postal Card
Overall Experience

Our mum went into Oak House for respite care, initially for 6 weeks. Unfortunately, her health deteriorated quite quickly and she ended up needing end-of-life care. the care she received was amazing, the carers and staff were attentive, patient, caring and kind. Nothing was ever too much trouble! Everybody was so respectful and it was, without doubt, the best decision we ever made for him.

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Review from P G (Son of Resident) published on 30 May 2022 Submitted via Postal Card
Overall Experience
I find Oak House care home in slough is very clean, rooms are very big , airy and clean. Plus they have big windows to have bright light coming in.
Staff is very caring and supportive, Oak House is equipped with latest technology. They take Covid related issues very seriously.

Good luck god bless everyone at Oak House.

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Review from D B (Son of Resident) published on 11 May 2022 Submitted via Postal Card
Overall Experience

We found the staff are so helpful, with beverages and tell us everything we want to know and tell us if my mum is not well or notify us every time when doctors come.

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Review from Polly B (Daughter of Resident) published on 17 December 2021 Submitted via Website
Overall Experience

I can not praise this care home highly enough. Sadly, my uncle had to go into a care home due to some circumstances. It was hard for us as a family to decide which care home would be best for uncle's needs. The staff looked after our uncle as well as we would have liked to look after him ourselves. Nothing was too much trouble, they gave him everything we asked for and encouraged him to join in with activities and chat to other residents. The team is led by an excellent manager who is always very good at communication with families and has a strategic and safe approach during this challenging pandemic period. I could easily notice a lot of respect amongst the staff and the residents and everyone is encouraged to be one big happy family. They are all very caring people and this reflects on when residents feel very homely and comfortable. I would have no hesitation in recommending the Oak House to anyone and can not thank and praise the staff enough for what they did for our uncle.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 June 2019
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (44) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Oak House.

Awards / Recognitions (118)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Oak House.

Meet the Team (1)

Bozena Szczepaniak
Bozena SzczepaniakJob Title:Home Manager

I’ve been part of the Care UK family for nearly 16 years now. Previously, I was a Home Manager at another Care UK home, where I led the home to achieve an overall ‘Outstanding’ rating from our internal governance team. My career includes working as a registered nurse in my native Poland, as a paramedic, and I’ve even trained with the Army.

I am passionate about creating an environment that supports the independence of residents with one clear goal in mind: providing the best of care. I relish making residents happy and comfortable as well as supporting the team to do their best work. Teamwork is vital in a setting like this.

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