Oak House

I want to express my gratitude to the entire staff for looking after my mother, Weronika. A heartfelt thank you to the manager, Bozena, for her dedication and kindness. I also appreciate the team at Melody for their support. Thank you all for the excellent care and for keeping me informed about any issues, resolving them swiftly. I truly feel like part of the family, enjoy delicious coffee, and treat myself to some wonderful cake or sausage rolls. It's a fantastic place where you feel well cared for in a warm, homely atmosphere.

Thank you

Room is always clean and resident is always clean due to the regular hygiene checks given by staff.

Excellent care given. Great conditions everything is always spotless. Staff are lovely and nothing is too much trouble for them. All the residents seem really happy there which speaks volumes. Cannot fault anything at all.

The genuine friendships my mum formed with the team were a true blessing and seeing her so happy has given me a great peace of mind. The help and support they have given me throughout has been invaluable. Thank you for everything.

My nan stayed at Oak House for a couple of weeks in July. At first, we weren't sure how she would settle in, but the staff were so kind and welcoming that she absolutely loved it. Every time we visited, she was smiling, and it was clear how well she was being cared for.

The home itself has such a friendly, warm atmosphere. My daughter and I came almost every day, and each visit was the same-lovely staff, plenty of activities, and a real sense of community. Nan especially enjoyed the knitting, chats with other residents, and taking part in activities like tennis and exercise sessions.

Thank you so much for looking after her so wonderfully. We truly appreciate the care you gave, and we promise to come back and visit soon!

Once again would like to say a huge thank you to the staff!.

Oakhouse is a vibrant care home with lots to do , it has such a welcoming home from home experience , the lady on reception has the most welcoming smile and such a can do attitude . The team always on hand to answer any questions .

Amazing care for our sister, she is happy when we see or phone her, the staff always go above and beyond with her care and also for us who have many questions when we are visiting or phoning. The home is very clean, warm, comfortable and above all a safe environment for our sister.

Joined my dad on Saturday, September 21st for an Open Day event and had a fabulous time. It was evident that much thought, time and preparation had been undertaken. Great atmosphere, delicious food and loads of fun things to do. The singer on the second floor was brilliant! She had us all singing and dancing and we even did the Conga! All staff present were warm and inviting and were also thoroughly enjoying themselves. Thank you, we made some truly beautiful memories.

We couldn't have asked for a better place for our mum to spend this stage of her life.

Overall a positive experience. Thank you.

Visiting an old friend. We'd only ever seen our friend in their own home environment. A free spirit and strong-willed. Was so pleasantly surprised to see them, calm, happy and nicely groomed in a safe environment. The staff were genuinely so caring towards our friend and towards other residents. I particularly liked their engagement skills. Treating people with dignity is something important in this setting and close to my heart. They were trying so hard. Our friend's room was spotless. Freshly made bed, clean and tidy with no trip hazards.

Lovely care home with wonderful kind staff. They always make me feel welcome when I am visiting. My nan loves living here, she enjoys doing activities and always looks forward to the entertainment. The new sensory room is amazing and opens out into the beautiful garden where my nan often likes to sit and relax when the sun makes an appearance. I couldn't be happier knowing my nan is well cared for and most importantly she is very happy. Thank you Oak House!

I visited Oak House for their 15th-anniversary open day on Saturday the 27th of April, the staff had really put on a show, there were refreshments (even beers!), snacks, a waffle stand, games for kids (I maybe had a turn too), a Tombola, face painting, a petting zoo, a BBQ and even an ice cream truck, all free of charge. Quite impressive, the residents were all smiling and taking part, there was probably someone there from age 0-100, and the atmosphere was just buzzing the whole time, it felt like an old-fashioned Jubilee party or something, it was nice. The staff were super helpful and welcoming. Being an open day I of course got the chance to look inside and it was bright and clean and of course very warm. I am looking for a place to look after my Mother and from the local ones I've visited, this left the best impression by far.

My mum has been a resident since January 2024 and has settled in very well. We are pleased with the care she receives and the staff are always friendly and chatty, Mum calls them her very good friends which is lovely. Oak House is always clean and very well presented and looked great when it was decorated recently for Saint George's Day.

Both Mum and Dad are well cared for. They enjoy the many varied activities that they are encouraged to join in with. They mostly like the food and have even started to eat things that did not previously eat. As regular visitors, we are always made to feel welcome. The staff are very friendly and always spare the time to talk to us.

I always enjoy visiting my nan at Oak House. The staff are always so welcoming and polite. Nan is very happy there and loves the activities especially when they have singers. We always enjoy a cup of coffee and cake and chat with the lady in reception.

I would recommend Oak House to anyone looking to place a loved one.

Oak House is kept in beautiful condition and we couldn’t be happier that our father is in the safest hands. We thank you all.