
The staff are always helpful, supportive and nothing is too much troubleKevin A(Son of Resident/Service User)



The staff are always helpful, supportive and nothing is too much troubleKevin A(Son of Resident/Service User)



Oak House is a modern care home situated in a tranquil, residential area of Slough. The dedicated team provides personalised residential and dementia care for older people on a permanent and respite basis.
The purpose-built home is organised into eight suites, each having its own dining room and stylish lounge area. The home also has spacious bedrooms, a cinema room and a hair salon with two visiting hair stylists. With over...
Care Provided by Oak House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 120 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Oak House for full pricing details and T&Cs.
Contact Oak House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Bozena Szczepaniak(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (120)
- Single Rooms with ensuite Wet Room (120)
Oak House Reviews (112)
Oak House has a Review Score of 9.8 (9.849) out of 10, based on 25 reviews in the last 2 years.
Over all time Oak House has 112 reviews.
My mum went into Oak House for a 3 week period after hospital. She was confused and suffering with delirium after the 3-week stay she was very much improved and able to go home all of the staff were caring and friendly.
At every stage I found the staff at Oak House to be friendly, professional and very helpful indeed.
They kept in touch with me every day to let me know how he was or put him on the phone - this gave me peace of mind.
He said the food was very good indeed - all his favourites appeared during his stay.
When it was time to come home staff were helpful in finding a way to get him home as I wasn't allowed to drive.
Although he'd arrived at 10am for his stay, the day he was returning home they said if it helped me, he could stay for lunch and be picked up in the afternoon. I was so grateful for their consideration of my circumstances.
One medicinal item had been overlooked in the packing as it was in the fridge (fair enough), but a member of staff brought it personally to our house so as not to cause me any problems.
Will use Oak House again, Thank You.
The staff are so friendly, happy and helpful whenever we visit. It is a pleasure to visit Oak House. We couldn't ask for more.
Having to decide where your loved one is going to reside in the middle of a pandemic was extremely difficult, but we were extremely fortunate to be able to have Oak House available. The whole team of staff are attentive and caring and have a complete understanding of Dads needs. With very high standards of hygiene and cleanliness, I cannot fault it in any way. Dementia care is wonderful, and to know that Dad is cared for to the highest quality is very comforting.
Our family finds Oak House a very "happy place" to live in. The staff seem genuine and attentive. The cleanliness is also of high standards.
My family and I are so impressed with Oak House care home. The care my father and all the residents receive is amazing. To see my father so happy, makes me happy, following a very heart-wrenching decision one has to make when their loved one cannot look after themselves, and with all the will in the world has to resort to a care home. I would highly recommend Oak House for your loved one, the staff become their extended family. They always keep me updated with his health and always want feedback from me regarding his care. They have also been on top of the COVID situation following their personal guidelines in order to keep the residents and staff safe. Above all, they care.
The staff at Oak House are extremely professional in their care of my wife. They are very aware of her needs and I can see from my visits that she is comfortable and in as good health as could be expected. I also noted that she is relaxed in the company of the staff and I have not seen any distress. They are very prompt in calling me when they need to report any change of circumstances. This is a well managed care home and they have done exceptional work in keeping their residents safe during the Covid-19 pandemic. They have regular (fortnightly) zoom calls with management which allows relatives to ask questions and get full disclosure information. Recently with the new Covid-19 rules relaxation, I have been allowed to enter the home and be with my wife. It is well done with strict Covid-19 checks and all the appropriate PPE in place. These 'inside' visits have been great, and to be able to hold my wife's hand for the first time in over a year has been wonderful. Well done Oak House.
The resident was cared for during the last four and a half years of her life. She had no relatives in this country and I acted for them. I was always kept up to date with her situation, especially during the Covid pandemic and consulted about any problems as she became frail. The staff facilitated visits during her last days and I know she would not have lived so long without the love and care she received. Her family and I were very happy with all aspects of her care.
Wonderful experience on seeing my mum in person for the first time in over 1 year. We both shed a few tears but more with happiness than sadness, and being able to hold her hand was fabulous. The staff were wonderful, as usual, it was great being in the home once more. Long may it continue.
Their strategies and protocols have been aligned always to the need to keep everyone safe whilst maintaining the maximum sense of well-being in a loving environment. The inventive strategies for maintenance of family contact have been excellent and my brothers and I have been able to meet with her via Zoom which has been excellent. Thank you Oak House and everyone who contributed in any way to Mum's welfare and for the peace of mind it gives us all.
I feel like it's my home to a certain extent. The staff give me all the care I need and I get whatever I need. Due to lockdown I really miss the outside entertainment as in watching dance performances, but I still enjoy the activities that have been provided, my nails getting done, films with ice cream and treats and more social time with the people who live in my unit.
My mum has been living at Oak House for five years now and I couldn’t have asked for a better home. She is so well looked after by the carers, nurses and all the staff, they are all amazing and go above and beyond for all their residents. I would definitely recommend Oak House.
My mother has been in Oak House for 6 yrs. I can't fault her care in that time, if there was a problem, it was sorted straight away. My mother passed away 7th Jan 20. I cannot praise the staff enough for everything they did. They gave me all the help I needed and looked after my mum fantastically. Staff stood outside and paid respect to my mum the day of the funeral and a large number came to her funeral. Thank you to all staff.
Having been at Oak House since July 2019, on the basis that following a series of falls, social services indicated that there was little alternative, I agreed with some trepidation. However my initial concerns were nullified by the general contribution of friendliness by staff and management in making my conversion to a guided routine from a completely free existence and despite my continued inability to walk, I am managing to pursue a reasonable lifestyle.
I have been very comfortable and treated with kindness and respect by the staff. If I had any complaints this would cover the food menu. I understand that this being reviewed.
My experience with Oak House ar all times is a positive one. My mother has been happy in there from the start. The staff always keep you informed at all times if mum is not feeling well etc. The activities and shows my mother enjoys and I must admit when I have been to them I've enjoyed myself.
On arrival at Oak House, I was made to feel very welcome. All the staff that looked after me were very polite and understanding of any concerns that I had. When first meeting the staff, any questions I asked were answered in precise detail which was reassuring as I had never stayed in a care home before. On the last day of my stay at Oak House, the staff came to say goodbye to me and I told them I would see them soon when my husband has his other operation.
Special thanks to the lady who made my mother happy, her supervision is excellent and she works in harmony with staff and she does involve in working herself with carers.
Nurses nice and caring. Good food. More staff needed.
Thank you for your feedback, we were very happy to see your good and excellent scores and read your kind comments. In regards to staffing, I would like to reassure you that we always make sure we have a good number of team members in the home so we can provide safe and tailored care for all...
Since my husband has been in Oak House in November 2015, he has been treated very well and with dignity. If I think there is something wrong with my husband they arrange for a doctors visit. The carers are very hard working. I have only questioned once about an injury on my husband and they got to the bottom of it and the carer was more than caring for him.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 June 2019Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Oak House.
Accreditations
There are no accreditations posted yet for Oak House.
Meet the Team (1)

I’ve been part of the Care UK family for nearly 16 years now. Previously, I was a Home Manager at another Care UK home, where I led the home to achieve an overall ‘Outstanding’ rating from our internal governance team. My career includes working as a registered nurse in my native Poland, as a paramedic, and I’ve even trained with the Army.
I am passionate about creating an environment that supports the independence of residents with one clear goal in mind: providing the best of care. I relish making residents happy and comfortable as well as supporting the team to do their best work. Teamwork is vital in a setting like this.
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