The care and attention from all the staff is first class. I am very happy that my sister has been lucky enough to secure temporary residence at Nelson House and sincerely hope it becomes her permanent home.
My sincere thanks to all involved.
27 April 2026
As a family we were very nervous about leaving mum. Yet the experience, kindness from the staff really put our minds at rest. This kindness from all the staff has continued - no matter how busy they are or what time of day it is.
22 April 2026
I visited my brother on two different occasions here, staff are very friendly and caring
Seems a very relaxed and happy home.
10 April 2026
I was very happy the way you looked after my husband till the end, with compassion and dignity. Thank you so much for all that you have done, I am very grateful.
12 March 2026
Staff are very kind and caring and above all they care.
27 February 2026
I am delighted with the care my father receives at Benbow House, Admirals Reach. All the staff are very caring and attentive, the home is clean and the food is well prepared and delicious for the residents.
27 February 2026
The professionalism given by the staff, together with the care and understanding of the resident's needs is something I appreciate. I try to visit her daily and always find her clean and well dressed, the hygiene in the home is exceptional and as always the way staff deal with other residents
reassures me that my wife is receiving the best care possible taking into account the nature of the issues she has.
As always I have to thank all the staff for making me welcome, the chats when I am feeling low and of course the coffee.
24 February 2026
Staff always friendly, supportive, and anything that happens to dad, they always get in touch with us. Rooms cleaned and spotless. Residents are respected and supported at all times.
24 February 2026
Amazing and attentive staff, happy to help when I requested my mum's food changed due to her not being able to chew.
Basically happy to help anytime I wanted something for my mum.
24 February 2026
Take good care of my mother. The staff are always friendly and extremely caring to the residents.
17 February 2026
I have visited friends in both the Mountbatten and Jellicoe communities and found both environments to be very clean with caring staff and good food.
I have witnessed staff communications and interacting with residents in a kind, patient manner.
Rooms and facilities are well furnished, clean and
well maintained. Lovely ground to sit outside when the weather allows.
16 February 2026
I am so happy with the care and attention that Admirals Reach are giving to him. Jim has problems but the staff in Jerricoe House are fantastic and cater for all his needs.
Thank you for looking after my friend Jim.
11 February 2026
The staff are amazing. So kind and caring. I thank them so much for all that they do.
19 January 2026
Our experience is no more than exceptional! There isn't one area of the home that we can fault! From the kitchen staff, the laundry team and then every single member in Benbow, they all blow us away with their professionalism, care and empathy. We thank you from the bottom of our hearts.
19 January 2026
Always friendly and helpful. Dad is well looked after, staff are observant of medical needs. Food is always excellent.
16 January 2026
I am extremely happy with the care and support given to my mum, Jenny, and family.
Staff go above and beyond and are all so friendly, helpful and polite.
As a family, we are all well supported and communication with staff is brilliant. They keep us updated with her health.
14 January 2026
I can highly recommend Admirals Reach. The services provided here are excellent. The staffs level of care for all residents outstanding. . They're so welcoming and the great news is they welcome dogs which makes such a difference to mum and others. I wouldn't hesitate in recommending this home.,
14 January 2026
We have had a lovely month, lots of games, activities, and it really feels like Christmas. All staff are really making an effort to make it feel like a really good Christmas, which means a lot to those of us who don't have visitors.
12 January 2026
This is such an amazing care home which I would recommend without hesitation .
The staff provide an exemplary service . They are fun, friendly , supportive and very professional.
They give advice to family and residents .
The home is clean and the food is really good .
Parking is never a problem
I give it 5*
22 December 2025
I have found my mother to be happy here with the caring staff. The home parking can be a problem in the morning, but that is my only comment on the negative side.
Latest Reviews for Admirals Reach Care Home
01 May 2026
The care and attention from all the staff is first class. I am very happy that my sister has been lucky enough to secure temporary residence at Nelson House and sincerely hope it becomes her permanent home.
My sincere thanks to all involved.
27 April 2026
As a family we were very nervous about leaving mum. Yet the experience, kindness from the staff really put our minds at rest. This kindness from all the staff has continued - no matter how busy they are or what time of day it is.
22 April 2026
I visited my brother on two different occasions here, staff are very friendly and caring
Seems a very relaxed and happy home.
10 April 2026
I was very happy the way you looked after my husband till the end, with compassion and dignity. Thank you so much for all that you have done, I am very grateful.
12 March 2026
Staff are very kind and caring and above all they care.
27 February 2026
I am delighted with the care my father receives at Benbow House, Admirals Reach. All the staff are very caring and attentive, the home is clean and the food is well prepared and delicious for the residents.
27 February 2026
The professionalism given by the staff, together with the care and understanding of the resident's needs is something I appreciate. I try to visit her daily and always find her clean and well dressed, the hygiene in the home is exceptional and as always the way staff deal with other residents
reassures me that my wife is receiving the best care possible taking into account the nature of the issues she has.
As always I have to thank all the staff for making me welcome, the chats when I am feeling low and of course the coffee.
24 February 2026
Staff always friendly, supportive, and anything that happens to dad, they always get in touch with us. Rooms cleaned and spotless. Residents are respected and supported at all times.
24 February 2026
Amazing and attentive staff, happy to help when I requested my mum's food changed due to her not being able to chew.
Basically happy to help anytime I wanted something for my mum.
24 February 2026
Take good care of my mother. The staff are always friendly and extremely caring to the residents.
17 February 2026
I have visited friends in both the Mountbatten and Jellicoe communities and found both environments to be very clean with caring staff and good food.
I have witnessed staff communications and interacting with residents in a kind, patient manner.
Rooms and facilities are well furnished, clean and
well maintained. Lovely ground to sit outside when the weather allows.
16 February 2026
I am so happy with the care and attention that Admirals Reach are giving to him. Jim has problems but the staff in Jerricoe House are fantastic and cater for all his needs.
Thank you for looking after my friend Jim.
11 February 2026
The staff are amazing. So kind and caring. I thank them so much for all that they do.
19 January 2026
Our experience is no more than exceptional! There isn't one area of the home that we can fault! From the kitchen staff, the laundry team and then every single member in Benbow, they all blow us away with their professionalism, care and empathy. We thank you from the bottom of our hearts.
19 January 2026
Always friendly and helpful. Dad is well looked after, staff are observant of medical needs. Food is always excellent.
16 January 2026
I am extremely happy with the care and support given to my mum, Jenny, and family.
Staff go above and beyond and are all so friendly, helpful and polite.
As a family, we are all well supported and communication with staff is brilliant. They keep us updated with her health.
14 January 2026
I can highly recommend Admirals Reach. The services provided here are excellent. The staffs level of care for all residents outstanding. . They're so welcoming and the great news is they welcome dogs which makes such a difference to mum and others. I wouldn't hesitate in recommending this home.,
14 January 2026
We have had a lovely month, lots of games, activities, and it really feels like Christmas. All staff are really making an effort to make it feel like a really good Christmas, which means a lot to those of us who don't have visitors.
12 January 2026
This is such an amazing care home which I would recommend without hesitation .
The staff provide an exemplary service . They are fun, friendly , supportive and very professional.
They give advice to family and residents .
The home is clean and the food is really good .
Parking is never a problem
I give it 5*
22 December 2025
I have found my mother to be happy here with the caring staff. The home parking can be a problem in the morning, but that is my only comment on the negative side.