Submit a Review for Haven Lodge
Reckitt Close, Holland Road, Clacton-on-Sea, CO15 6PG
View full details of Haven LodgeLatest Reviews for Haven Lodge
10 February 2026
The entire team at Haven Lodge were incredible supporting my mum through her last three weeks of life. Mini, Sue and their amazing team welcomed us every day with smiles, dignified care and exceptional nursing. We can't thank the team at Haven enough for making the most difficult time of our lives
as good as it could possibly be. You are all wonderful people, working so hard, in difficult circumstances and we are so grateful to every single one of you.
10 February 2026
We can't speak highly enough of this facility, moreover the absolutely brilliant and caring staff.
Mum spent her final weeks here and we are so, so grateful for the compassionate and professional care that she received. Nothing was too much trouble and Mums every need was met with abundance.
As
a family, we couldn't have asked for anything more.
10 February 2026
Our lovely mum had the last two weeks of her life in this beautiful place, and received the utmost gentle and loving care. The staff are exemplary and were always so kind to us as family members. I would recommend this to anyone in a heartbeat.
06 January 2026
I really felt moved to praise all the staff and helpers at Haven Lodge for all their efforts in putting on the Christmas party on 19/12/25. They worked tirelessly to make the whole day a success from the music, to the lovely buffet, not to mention the visit by Santa during which he took time to stop
and chat to everyone either in their rooms, or in the lounge, and was happy to pose for some lovely photos.
There was a huge raffle and tombola with lots of great prizes, and lots of winners. Some of the staff dressed up as elves and wore Christmas jumpers etc, the whole atmosphere was made special by all involved. Every visit we make the staff are always welcoming and ready to offer any help and answer any questions we may have. Thank you to all of them, I won't name names as I would run out of characters.
So from the chef to the cleaners, to the nurses, and all the lovely carers, to the team that arrange the social happenings to the maintenance dept. and all those that I forgot thank you
30 September 2025
Our friend is well cared for and looked after. The staff are friendly and helpful . It's a lovely home, and our friend is happy here. The staff provide activities, such as music sessions, and the food is always tasty.
19 August 2025
The staff were always polite & very helpful to my husband & myself & trying to persuade him to take part in any activities not always successful. Trying to encourage to eat when he said no , my husband was Stubborn man & everyone knew that, so sometimes it was hard to care for him.
18 August 2025
Mum remarked today how lovely the dinner was, which a staff member had prepared. She doesn't have a great appetite so I was pleased to hear her say she had eaten most of her dinner.
The staff here are lovely, so kind and caring. The home is always spotlessly clean. We are blessed to have been
recommended this care home by Social Services
28 July 2025
Most of the staff are really friendly, and happy, I know my mum is in a safe place, but sometimes I've been to see her and she's still in her night clothes, I know she can be stubborn, and try,s to dress herself, but I think they can at least help her or make sure she is dressed, some of the food is
not to her taste, but not to bad.
22 July 2025
My mum is very well looked after she has vascular dementia and her mood swings are up and down, it gives us great peace of mind knowing how much care she is shown, if ever there is a problem we are notified straight away
So long as mum is happy in her world and cared for we couldn't wish for more
21 July 2025
I have been very impressed with the care given to my friend in the care home.. she has been there several years now and has had to be in bed all the time and needs help with feeding and drinking.. .. she has got quite stiff with arthritis but is always treated with respect and care.. I have been
impressed with the way she is cared for
10 June 2025
Haven Lodge made the last few days of my darling husbands life so very comfortable and peaceful. All the staff covered my husband and our family in love, patience and understanding. Feeding both our bodies and our souls. Nothing was too much trouble. Always with kindness. There are not enough words
to describe the care we all received. Our never ending and grateful thanks to everyone
02 June 2025
What a wonderful home. My dad was moved here from hospital and sadly was only resident for a few days before passing away. But in that time both he, and his family were shown care, compassion, respect and given the dignity that everyone deserves. Nothing was to much trouble. The staff helped us
smile, cry, and generally cope with what was happening. We were kept informed and supported by a team of true professionals. Thank you.
28 May 2025
Mum has been a resident since July 2024. Our family visit daily and are welcomed at the home at any time. All the staff, from the Nursing Home Manager, the Nurses, the Carers, the Lifestyles Team, the team that prepare and cook the meals, the Maintenance and Cleaning staff as well as the Laundry
staff always greet us and chat with us. I am very impressed with their professionalism as well as their understanding of the residents' needs.
21 May 2025
Lovely staff, very attentive nothing seems too much trouble they are taking very good care of my dad. Good food choice catering for all tastes. Lovely tranquil grounds to sit out in. Seems to have lots of activities
21 March 2025
Very happy with the care that my father received during the latter stages of his dementia care. He stayed there for 4 and a half months before his passing. No issues with the staff or management and if there was minor problems they got rectified immediately. Very grateful for the care he received.
19 March 2025
Just like to say a big thank you to the manager and all the staff at Haven Lodge for the amazing job they do nothing is ever too much trouble for them and I am so pleased we moved my cousin to Haven Lodge back in June 2024. Thank you.
07 February 2025
My sister is happy, clean and well cared for. I feel welcome when visiting my sister, often greeted by reception for a chat. All nurses and care staff are friendly and good natured.
I suppose the only negative is that the staff seem very busy. More staff would be beneficial to residents to add a
little extra quality time.
24 January 2025
My Dad spent his last 3 months at Haven Lodge and within this time the staff, whether nursing, carers, activity or housekeeping showed nothing but kindness and respect to my Dad and his family. Nothing seemed too much trouble and the dignity of each individual resident was looked after. We were kept
informed of every change with Dad which was very appreciated. Haven Lodge makes you feel as if you are one big family. You soon realise that family and friends of other residents also support each other. I always felt Dad was in safe hands when we used Haven Lodge for respite, so it was an easy decision that this was where we wanted Dad to be, when caring for him at home was no longer a possibility. Thank you to everyone who looked after Dad for me. I would definitely recommend Haven Lodge.
24 June 2024
Wonderful care home with a brilliant lifestyle/care team.
The atmosphere is very friendly with a variety of activities taking place on a day-to-day basis.
This care home stands out from all the rest with celebrations for residents and their families all welcome including the recent superb D-Day
celebration.
17 May 2024
Our mother entered under covid restrictions, without us even stepping into the home.
When we were allowed in we found the staff to be pleasant, helpful and open to our observations (positive and, occasionally, negative).
The home has benefitted from some TLC over the last few months and it looks
better, the rooms could do with some TLC too.
There's a choice of food which always looks and smells nice.
Our mother, 96 and mobile, doesn't need as much assistance as many residents but she does have dementia. When she gets in a pickle the staff have strategies to help her.
The home has a wonderful lifestyle coach who organises lots of entertainment and activities.
My mother, however, is lonely, the staff are extremely busy and have little time to sit and chat with her (sadly the other residents are not on her wavelength).
We visit regularly and the staff are happy for us to call Mum for a chat.
Latest Reviews for Haven Lodge
10 February 2026
The entire team at Haven Lodge were incredible supporting my mum through her last three weeks of life. Mini, Sue and their amazing team welcomed us every day with smiles, dignified care and exceptional nursing. We can't thank the team at Haven enough for making the most difficult time of our lives
as good as it could possibly be. You are all wonderful people, working so hard, in difficult circumstances and we are so grateful to every single one of you.
10 February 2026
We can't speak highly enough of this facility, moreover the absolutely brilliant and caring staff.
Mum spent her final weeks here and we are so, so grateful for the compassionate and professional care that she received. Nothing was too much trouble and Mums every need was met with abundance.
As
a family, we couldn't have asked for anything more.
10 February 2026
Our lovely mum had the last two weeks of her life in this beautiful place, and received the utmost gentle and loving care. The staff are exemplary and were always so kind to us as family members. I would recommend this to anyone in a heartbeat.
06 January 2026
I really felt moved to praise all the staff and helpers at Haven Lodge for all their efforts in putting on the Christmas party on 19/12/25. They worked tirelessly to make the whole day a success from the music, to the lovely buffet, not to mention the visit by Santa during which he took time to stop
and chat to everyone either in their rooms, or in the lounge, and was happy to pose for some lovely photos.
There was a huge raffle and tombola with lots of great prizes, and lots of winners. Some of the staff dressed up as elves and wore Christmas jumpers etc, the whole atmosphere was made special by all involved. Every visit we make the staff are always welcoming and ready to offer any help and answer any questions we may have. Thank you to all of them, I won't name names as I would run out of characters.
So from the chef to the cleaners, to the nurses, and all the lovely carers, to the team that arrange the social happenings to the maintenance dept. and all those that I forgot thank you
30 September 2025
Our friend is well cared for and looked after. The staff are friendly and helpful . It's a lovely home, and our friend is happy here. The staff provide activities, such as music sessions, and the food is always tasty.
19 August 2025
The staff were always polite & very helpful to my husband & myself & trying to persuade him to take part in any activities not always successful. Trying to encourage to eat when he said no , my husband was Stubborn man & everyone knew that, so sometimes it was hard to care for him.
18 August 2025
Mum remarked today how lovely the dinner was, which a staff member had prepared. She doesn't have a great appetite so I was pleased to hear her say she had eaten most of her dinner.
The staff here are lovely, so kind and caring. The home is always spotlessly clean. We are blessed to have been
recommended this care home by Social Services
28 July 2025
Most of the staff are really friendly, and happy, I know my mum is in a safe place, but sometimes I've been to see her and she's still in her night clothes, I know she can be stubborn, and try,s to dress herself, but I think they can at least help her or make sure she is dressed, some of the food is
not to her taste, but not to bad.
22 July 2025
My mum is very well looked after she has vascular dementia and her mood swings are up and down, it gives us great peace of mind knowing how much care she is shown, if ever there is a problem we are notified straight away
So long as mum is happy in her world and cared for we couldn't wish for more
21 July 2025
I have been very impressed with the care given to my friend in the care home.. she has been there several years now and has had to be in bed all the time and needs help with feeding and drinking.. .. she has got quite stiff with arthritis but is always treated with respect and care.. I have been
impressed with the way she is cared for
10 June 2025
Haven Lodge made the last few days of my darling husbands life so very comfortable and peaceful. All the staff covered my husband and our family in love, patience and understanding. Feeding both our bodies and our souls. Nothing was too much trouble. Always with kindness. There are not enough words
to describe the care we all received. Our never ending and grateful thanks to everyone
02 June 2025
What a wonderful home. My dad was moved here from hospital and sadly was only resident for a few days before passing away. But in that time both he, and his family were shown care, compassion, respect and given the dignity that everyone deserves. Nothing was to much trouble. The staff helped us
smile, cry, and generally cope with what was happening. We were kept informed and supported by a team of true professionals. Thank you.
28 May 2025
Mum has been a resident since July 2024. Our family visit daily and are welcomed at the home at any time. All the staff, from the Nursing Home Manager, the Nurses, the Carers, the Lifestyles Team, the team that prepare and cook the meals, the Maintenance and Cleaning staff as well as the Laundry
staff always greet us and chat with us. I am very impressed with their professionalism as well as their understanding of the residents' needs.
21 May 2025
Lovely staff, very attentive nothing seems too much trouble they are taking very good care of my dad. Good food choice catering for all tastes. Lovely tranquil grounds to sit out in. Seems to have lots of activities
21 March 2025
Very happy with the care that my father received during the latter stages of his dementia care. He stayed there for 4 and a half months before his passing. No issues with the staff or management and if there was minor problems they got rectified immediately. Very grateful for the care he received.
19 March 2025
Just like to say a big thank you to the manager and all the staff at Haven Lodge for the amazing job they do nothing is ever too much trouble for them and I am so pleased we moved my cousin to Haven Lodge back in June 2024. Thank you.
07 February 2025
My sister is happy, clean and well cared for. I feel welcome when visiting my sister, often greeted by reception for a chat. All nurses and care staff are friendly and good natured.
I suppose the only negative is that the staff seem very busy. More staff would be beneficial to residents to add a
little extra quality time.
24 January 2025
My Dad spent his last 3 months at Haven Lodge and within this time the staff, whether nursing, carers, activity or housekeeping showed nothing but kindness and respect to my Dad and his family. Nothing seemed too much trouble and the dignity of each individual resident was looked after. We were kept
informed of every change with Dad which was very appreciated. Haven Lodge makes you feel as if you are one big family. You soon realise that family and friends of other residents also support each other. I always felt Dad was in safe hands when we used Haven Lodge for respite, so it was an easy decision that this was where we wanted Dad to be, when caring for him at home was no longer a possibility. Thank you to everyone who looked after Dad for me. I would definitely recommend Haven Lodge.
24 June 2024
Wonderful care home with a brilliant lifestyle/care team.
The atmosphere is very friendly with a variety of activities taking place on a day-to-day basis.
This care home stands out from all the rest with celebrations for residents and their families all welcome including the recent superb D-Day
celebration.
17 May 2024
Our mother entered under covid restrictions, without us even stepping into the home.
When we were allowed in we found the staff to be pleasant, helpful and open to our observations (positive and, occasionally, negative).
The home has benefitted from some TLC over the last few months and it looks
better, the rooms could do with some TLC too.
There's a choice of food which always looks and smells nice.
Our mother, 96 and mobile, doesn't need as much assistance as many residents but she does have dementia. When she gets in a pickle the staff have strategies to help her.
The home has a wonderful lifestyle coach who organises lots of entertainment and activities.
My mother, however, is lonely, the staff are extremely busy and have little time to sit and chat with her (sadly the other residents are not on her wavelength).
We visit regularly and the staff are happy for us to call Mum for a chat.