Submit a Review for St Joseph's Nursing Home
Manor House, Gay Bowers Road, Danbury, Chelmsford, CM3 4JQ
View Full Details of St Joseph's Nursing HomeLatest Reviews for St Joseph's Nursing Home
30 October 2025
Mum has been at St Joseph's now for over eighteen months. She continues to receive excellent care from very supportive and caring staff. The whole team at St Joseph's are wonderful I.e the managers, administrators, nurses, care workers, cleaners and everyone else. We couldn't want more for mum, knowing she is being looked after in such a warm, safe and secure environment.
28 October 2025
My mum was a resident in St Joseph's for 18 months. All the staff were very kind and caring towards mum. They would often go and have a chat with her and support her when she was tearful. They also had time for me if I needed to talk. I can't thank them enough.
21 October 2025
My dad been at st Josephs two months now and he seems settled and happy best he can be away from his own home he actually feels safe in long time he thinks I visit at his home bless him he had stroke.Christmas paralysed left side bed bound only can be hoist to chair needs 247 round clock care and helped fed he tries to feed himself but drops food myself and husband are his only family and also his last care home neglected him so bad he rushed to hospital dehydrated kidney failure since St Joseph he had the best care and dignity he got one to one and they are really good go above and beyond there care I miss my dad due to my own health but I'm not scared now he got the level care he should have I hope he stays here as I don't want him keep being moved in the year it's first time he feels safe happy in year nearly thank you for all your kindness and care and cleanness
21 October 2025
Went to visit my mother and was very happy with what I found, my mother was looking well and happy. She eats well and the nurses seem to be genuinely fond of her. She seems to be very content. Her room was very comfortable and homely. I believe my mother is in the best place.
20 October 2025
We are very impressed with the level of care shown for my sister. the staff are extremely helpful and concerns we raise have been politely and helpfully addressed. she has received exceptionally considerate service because of her complex needs and staff have been willing to accommodate her in a way that keeps her restful and happy.
24 March 2025
The 5 stars I have given doesn't indicate that everything is perfect at St Joseph's but when any concerns are mentioned staff are willing to deal with them and generally communication is good. My mother is well cared for and as happy as she is going to be away from her own home. Our ability to visit her is unrestricted and we are free to take her out for a drive, etc. Interaction with all the staff is excellent from my point of view, despite an occasional lapse in some information being fully shared. I am pleased with her general physical care and happy with the food she is given. It would be better if she was able to have her hair well washed and set once a week, rather than fortnightly. I would like to thank everyone who is involved in my mother's care.
20 March 2025
Mum is looked after with genuine care and consideration for her needs, and is able to enjoy moments of happiness during her slow inevitable decline as dementia progresses. Staff know her, and us as family.
27 February 2025
When my mother-in-law arrived at St Joseph's, she was very unwell, frightened, lonely and totally shut down. It has been a privilege to see her change to a happy, contented, engaged and relaxed lady. Thank you to all the staff, that have made this possible; you are all amazing!
19 November 2024
Staff seem welcoming and empathetic. They seem to form relationships with residents similar to a friendship, getting to know their likes, dislikes, interests and hobbies. Staff always make time to answer questions and settle concerns.
30 October 2024
The residence is kept clean and tidy albeit in some areas looking tired. The outside area appears at times neglected, poor attention is provided to the smoking area, as it is over filling and cigarette butts are scattered over the floor. We do feel the main residence should be updated (new lift fitted) etc., and prioritised before the extension. At present the home appears understaffed at weekends and you can be waiting 15 minutes for the door to be opened to visit your relative. The staff are very caring and we are confident in knowing our relative is being well treated and looked after which is the most important factor. We have to be honest and say that we feel standards have dropped in recent months, but overall happy with the service.
18 October 2024
My mum was cared for with kindness and efficiency for the last few days of her life. I wish we had found St Joseph's earlier for her. Kindness extended to family members as well. Also was aware of other residents being cared for and all was very good. Sadly my mum was too poorly to eat so can't review food but it smelt delicious!
10 October 2024
Excellent attentive staff who focus on the residents and family. They are always courteous, deliver resident-specific care and listen to family and residents carefully. I can not praise the team enough from the healthcare assistants to the senior nurses in charge. The location and grounds are peaceful, pleasant and calming. The rooms are very clean. There is a sense of community facilitated by the staff who are the beating heart of this wonderful place. Please don't change!
20 September 2024
My Father went into St Joseph's in November 2023 for end of life care. During his stay, for the next ten months, I could not have asked for more. All the staff were amazing, patient, kind, attentive, caring, and respectful, especially through all the difficulties. The end was as good as it could be, thanks to everyone at St Joseph's. Over the moon.
29 August 2024
Such a lovely home in a lovely setting. The staff were all so polite and always willing to help with any problems, very clean and bright rooms were immaculate. Constant care was provided always, all staff were so kind and considerate. From cleaners, kitchen staff and nursing personnel are always available. Palliative care was excellent.
08 August 2024
My mum has been here since June and you really can't fault the staff in any way. Mum is tube feed but from what I've seen and smelt the food seems lovely. Staff are always kind and always listen to your worries and inform us of my mum's day and the care she has had when we arrive. Yes, some rooms are a little tired looking but I can see they are getting around to decorating all the rooms and it's very clean. Nothing is any bother for anyone and my mum is settled, comfy and feels safe. Also, the doctors they use are excellent as well. As a family, we come here daily and they don't mind us being here as long or as late as we want to be. For information, my mum has had a stroke.
24 July 2024
I cannot fault this care home at all. All the staff were very kind, friendly people. Unfortunately, my sister wasn't there for long, but she was looked after really well Everything was kept nice and clean and they took extra time to purée all my sister's food for her. Would highly recommend it.
06 September 2023
The care and affection St Joseph's showed my relative was incredible. I will always be so grateful as to how well they looked after him, as well as me and my family. Nothing was too much trouble for them. Thank you all so, so much!
06 July 2023
Staff are always welcoming to me on my arrival. I am updated regularly on any new aspects regarding my husband's care. Any skin problems are dressed often before I am aware of their needs. My husband is completely bedbound, with only real movement being along his right arm, and staff were able to advise me on suitable replacement clothing. Dressing him in his formed shirts and tops had become too painful for him to cope. Staff all chat with him and are well aware of his likes and dislikes. On days when speaking is not his preferred way of communicating, they follow his eye and hand movements to get yes or no answers and following a preference improves his mood or comfort. While I was on a week's holiday, he was beautifully cared for. I found him relaxed and happy on my return; this did not happen a year ago in his previous care home.
08 April 2022
My mother was transferred to the home when she was poorly. The care she continued to get from the team is outstanding. Being a nurse myself, I will recommend a loved one to be placed in this care facility. Staff are friendly and show alot of interest in the patient's wellbeing. My mother is now doing very well, and I'm not worried knowing that she is in good hands. Thanks to all the staff and the health care team.
07 April 2022
I spent nine days of respite care in St Joseph's and found the staff caring, compassionate and cheerful. The food was clean and well decorated. The PPE admission assessment could have been a bit more comprehensive, but all issues there were resolved within a couple of hours of admission. Excellent facility.
Latest Reviews for St Joseph's Nursing Home
30 October 2025
Mum has been at St Joseph's now for over eighteen months. She continues to receive excellent care from very supportive and caring staff. The whole team at St Joseph's are wonderful I.e the managers, administrators, nurses, care workers, cleaners and everyone else. We couldn't want more for mum, knowing she is being looked after in such a warm, safe and secure environment.
28 October 2025
My mum was a resident in St Joseph's for 18 months. All the staff were very kind and caring towards mum. They would often go and have a chat with her and support her when she was tearful. They also had time for me if I needed to talk. I can't thank them enough.
21 October 2025
My dad been at st Josephs two months now and he seems settled and happy best he can be away from his own home he actually feels safe in long time he thinks I visit at his home bless him he had stroke.Christmas paralysed left side bed bound only can be hoist to chair needs 247 round clock care and helped fed he tries to feed himself but drops food myself and husband are his only family and also his last care home neglected him so bad he rushed to hospital dehydrated kidney failure since St Joseph he had the best care and dignity he got one to one and they are really good go above and beyond there care I miss my dad due to my own health but I'm not scared now he got the level care he should have I hope he stays here as I don't want him keep being moved in the year it's first time he feels safe happy in year nearly thank you for all your kindness and care and cleanness
21 October 2025
Went to visit my mother and was very happy with what I found, my mother was looking well and happy. She eats well and the nurses seem to be genuinely fond of her. She seems to be very content. Her room was very comfortable and homely. I believe my mother is in the best place.
20 October 2025
We are very impressed with the level of care shown for my sister. the staff are extremely helpful and concerns we raise have been politely and helpfully addressed. she has received exceptionally considerate service because of her complex needs and staff have been willing to accommodate her in a way that keeps her restful and happy.
24 March 2025
The 5 stars I have given doesn't indicate that everything is perfect at St Joseph's but when any concerns are mentioned staff are willing to deal with them and generally communication is good. My mother is well cared for and as happy as she is going to be away from her own home. Our ability to visit her is unrestricted and we are free to take her out for a drive, etc. Interaction with all the staff is excellent from my point of view, despite an occasional lapse in some information being fully shared. I am pleased with her general physical care and happy with the food she is given. It would be better if she was able to have her hair well washed and set once a week, rather than fortnightly. I would like to thank everyone who is involved in my mother's care.
20 March 2025
Mum is looked after with genuine care and consideration for her needs, and is able to enjoy moments of happiness during her slow inevitable decline as dementia progresses. Staff know her, and us as family.
27 February 2025
When my mother-in-law arrived at St Joseph's, she was very unwell, frightened, lonely and totally shut down. It has been a privilege to see her change to a happy, contented, engaged and relaxed lady. Thank you to all the staff, that have made this possible; you are all amazing!
19 November 2024
Staff seem welcoming and empathetic. They seem to form relationships with residents similar to a friendship, getting to know their likes, dislikes, interests and hobbies. Staff always make time to answer questions and settle concerns.
30 October 2024
The residence is kept clean and tidy albeit in some areas looking tired. The outside area appears at times neglected, poor attention is provided to the smoking area, as it is over filling and cigarette butts are scattered over the floor. We do feel the main residence should be updated (new lift fitted) etc., and prioritised before the extension. At present the home appears understaffed at weekends and you can be waiting 15 minutes for the door to be opened to visit your relative. The staff are very caring and we are confident in knowing our relative is being well treated and looked after which is the most important factor. We have to be honest and say that we feel standards have dropped in recent months, but overall happy with the service.
18 October 2024
My mum was cared for with kindness and efficiency for the last few days of her life. I wish we had found St Joseph's earlier for her. Kindness extended to family members as well. Also was aware of other residents being cared for and all was very good. Sadly my mum was too poorly to eat so can't review food but it smelt delicious!
10 October 2024
Excellent attentive staff who focus on the residents and family. They are always courteous, deliver resident-specific care and listen to family and residents carefully. I can not praise the team enough from the healthcare assistants to the senior nurses in charge. The location and grounds are peaceful, pleasant and calming. The rooms are very clean. There is a sense of community facilitated by the staff who are the beating heart of this wonderful place. Please don't change!
20 September 2024
My Father went into St Joseph's in November 2023 for end of life care. During his stay, for the next ten months, I could not have asked for more. All the staff were amazing, patient, kind, attentive, caring, and respectful, especially through all the difficulties. The end was as good as it could be, thanks to everyone at St Joseph's. Over the moon.
29 August 2024
Such a lovely home in a lovely setting. The staff were all so polite and always willing to help with any problems, very clean and bright rooms were immaculate. Constant care was provided always, all staff were so kind and considerate. From cleaners, kitchen staff and nursing personnel are always available. Palliative care was excellent.
08 August 2024
My mum has been here since June and you really can't fault the staff in any way. Mum is tube feed but from what I've seen and smelt the food seems lovely. Staff are always kind and always listen to your worries and inform us of my mum's day and the care she has had when we arrive. Yes, some rooms are a little tired looking but I can see they are getting around to decorating all the rooms and it's very clean. Nothing is any bother for anyone and my mum is settled, comfy and feels safe. Also, the doctors they use are excellent as well. As a family, we come here daily and they don't mind us being here as long or as late as we want to be. For information, my mum has had a stroke.
24 July 2024
I cannot fault this care home at all. All the staff were very kind, friendly people. Unfortunately, my sister wasn't there for long, but she was looked after really well Everything was kept nice and clean and they took extra time to purée all my sister's food for her. Would highly recommend it.
06 September 2023
The care and affection St Joseph's showed my relative was incredible. I will always be so grateful as to how well they looked after him, as well as me and my family. Nothing was too much trouble for them. Thank you all so, so much!
06 July 2023
Staff are always welcoming to me on my arrival. I am updated regularly on any new aspects regarding my husband's care. Any skin problems are dressed often before I am aware of their needs. My husband is completely bedbound, with only real movement being along his right arm, and staff were able to advise me on suitable replacement clothing. Dressing him in his formed shirts and tops had become too painful for him to cope. Staff all chat with him and are well aware of his likes and dislikes. On days when speaking is not his preferred way of communicating, they follow his eye and hand movements to get yes or no answers and following a preference improves his mood or comfort. While I was on a week's holiday, he was beautifully cared for. I found him relaxed and happy on my return; this did not happen a year ago in his previous care home.
08 April 2022
My mother was transferred to the home when she was poorly. The care she continued to get from the team is outstanding. Being a nurse myself, I will recommend a loved one to be placed in this care facility. Staff are friendly and show alot of interest in the patient's wellbeing. My mother is now doing very well, and I'm not worried knowing that she is in good hands. Thanks to all the staff and the health care team.
07 April 2022
I spent nine days of respite care in St Joseph's and found the staff caring, compassionate and cheerful. The food was clean and well decorated. The PPE admission assessment could have been a bit more comprehensive, but all issues there were resolved within a couple of hours of admission. Excellent facility.