St Joseph's Nursing Home

Manor House, Gay Bowers Road, Danbury, Chelmsford CM3 4JQ
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9.6 57 Reviews
  • St Joseph's Nursing Home, Chelmsford
St Joseph's Nursing Home offers a skilled environment and versatile living for older people with care needs, as well as employing a team qualified in palliative care.

Together with quality care, the service is committed to independence, with provider Forest Pines known for helping a wide range of individuals through tough and challenging circumstances.
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Care Provided by St Joseph's Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1685 – £1685
  • Self-Funded Residential Dementia Care: £1685 – £1685
  • Self-Funded Nursing Care: £1685 – £1685
  • Self-Funded Nursing Dementia Care: £1685 – £1685
  • RESPITE Self-Funded Residential Care: £1685 – £1685
  • RESPITE Self-Funded Residential Dementia Care: £1685 – £1685
  • RESPITE Self-Funded Nursing Care: £1685 – £1685
  • RESPITE Self-Funded Nursing Dementia Care: £1685 – £1685

Hairdressing and chiropody are excluded in this price and paid by invoice to the supplier of these services.

These prices are only a guideline, please contact St Joseph's Nursing Home to find out the exact price for your requirements.

Contact St Joseph's Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact St Joseph's Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Forest Pines Care Ltd
  • Privately Owned

Person in Charge

  • Jonet Ilagan (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (13)

Visiting

  • Visiting 24/7

Parking

  • Parking available at front of property

St Joseph's Nursing Home Reviews (57)

9.6

St Joseph's Nursing Home has a Review Score of 9.6 (9.617) out of 10, based on 19 reviews in the last 2 years.
Over all time St Joseph's Nursing Home has 57 reviews.

Overall Experience
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Reviewer Connection to St Joseph's Nursing Home
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Review from R K (Son of Resident) published on 24 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is cared for very well, since she has been a resident I have been able to sleep at night in the knowledge that the care provided for her is many times better than that which she was receiving while in her own home. All staff are patient, respectful and kind- care is paramount and can be plainly
seen. Thank you and happy Christmas. xx
Reply from Jonet Ilagan, Manager at St Joseph's Nursing HomeThank you so much for your kind and thoughtful words. It means a great deal to our whole team to know that your mother feels safe and well cared for at St. Joseph's, and that this has given you peace of mind. Your appreciation will be shared with our staff. Wishing you and your family a very happy Christmas.
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Review from Joanne D (Daughter of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved into St Joseph's Care Home under the care of a Hospice for end-of-life palliative treatment. The care he received was excellent - he was made comfortable and treated with the utmost respect and dignity.
As a family, we spent most of our time in the care home during this short period,
and every member of staff we met was so kind. The nurses were professional, responsive, and provided the highest level of care. Their compassion towards us as a family made what was such a difficult time more bearable.
Every cup of tea, piece of cake, biscuit, kind word, and hug made a difference. These small acts of kindness meant so much and helped us through.
We are deeply grateful to all the staff for their wonderful care and support. Thank you so much.
Reply from Jonet Ilagan, Manager at St Joseph's Nursing HomeDear Joanne, thank you so much for your kind and heartfelt words. We are truly honoured to have cared for your father and to have supported your family during such a difficult time. Your appreciation means a great deal to our whole team, and I will be sure to share your message with them. Wishing you and your family comfort, peace, and strength, and thank you again for taking the time to leave such a thoughtful review.
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Review from S D (Daughter of Resident) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was a resident at St. Joseph's having arrived from hospital in a frail state, with pressure sores and skin issues. The staff there were fantastic. They treated her with real care, her physical state improved quickly compared to hospital and they made an effort to engage with her to ensure she felt
at home. She quickly got attached to some of the staff who were kind and supportive and able to cheer her up on difficult days. The food was excellent- fresh and varied and cooked beautifully. Small touches- things she needed always within her reach, cake delivered to her in the afternoons, vases being provided when we brought flowers- all added to her comfort. Whenever I visited, they were able to update me, answer questions and treated both her and her visitors with consideration and kindness. It is an excellent care home with fantastic staff.
Reply from Jonet Ilagan, Manager at St Joseph's Nursing HomeThank you so much for your lovely review. The team will be delighted to know their kindness and the little touches made a difference. We always want families to feel welcomed and informed, so your feedback truly means a lot. Thanks again for taking the time to share your experience.
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Review from Matthew G (Son of Resident) published on 30 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at St Joseph's now for over eighteen months. She continues to receive excellent care from very supportive and caring staff. The whole team at St Joseph's are wonderful I.e the managers, administrators, nurses, care workers, cleaners and everyone else. We couldn't want more for mum, knowing
she is being looked after in such a warm, safe and secure environment.
Reply from Jonet Ilagan, Manager at St Joseph's Nursing HomeThank you so much for your kind words. We are truly grateful for your appreciation and delighted to know your mum feels safe and well cared for at St. Joseph's. I will make sure to share your lovely feedback with the whole team, it means a lot to us all.
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Review from L R (Daughter of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum was a resident in St Joseph's for 18 months. All the staff were very kind and caring towards mum. They would often go and have a chat with her and support her when she was tearful.
They also had time for me if I needed to talk. I can't thank them enough.
Reply from Michelle Montealegre, Deputy Manager at St Joseph's Nursing HomeThat's such a heartfelt tribute - thank you for sharing it. It sounds like the team at St Joseph's made a truly meaningful difference for both your mum and you. Their compassion and presence clearly went beyond care; they offered comfort, connection, and support when it mattered most.
Warm regards,
Michelle - Clinical Care Manager
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Review from S P (Daughter of Resident) published on 21 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad been at st Josephs two months now and he seems settled and happy best he can be away from his own home he actually feels safe in long time he thinks I visit at his home bless him he had stroke.Christmas paralysed left side bed bound only can be hoist to chair needs 247 round clock care and helped
fed he tries to feed himself but drops food myself and husband are his only family and also his last care home neglected him so bad he rushed to hospital dehydrated kidney failure since St Joseph he had the best care and dignity he got one to one and they are really good go above and beyond there care I miss my dad due to my own health but I'm not scared now he got the level care he should have I hope he stays here as I don't want him keep being moved in the year it's first time he feels safe happy in year nearly thank you for all your kindness and care and cleanness
Reply from Jonet Ilagan, Manager at St Joseph's Nursing HomeThank you so much, Sharon, for your heartfelt message. We are truly touched by your kind words and so glad to know your dad feels safe and cared for with us. It's a privilege to look after him and to bring you peace of mind.
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Review from P D (Daughter of Resident) published on 21 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Went to visit my mother and was very happy with what I found, my mother was looking well and happy. She eats well and the nurses seem to be genuinely fond of her. She seems to be very content. Her room was very comfortable and homely.
I believe my mother is in the best place.
Reply from Jonet Ilagan, Manager at St Joseph's Nursing HomeThank you, Philippa, for your lovely words. Were so pleased to hear your mother is happy and comfortable with us. Your feedback means a lot to the whole team at St. Josephs.
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Review from Tim M (Brother of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very impressed with the level of care shown for my sister. the staff are extremely helpful and concerns we raise have been politely and helpfully addressed. she has received exceptionally considerate service because of her complex needs and staff have been willing to accommodate her in a way
that keeps her restful and happy.
Reply from Jonet Ilagan, Manager at St Joseph's Nursing HomeDear Tim, Thank you so much for your lovely feedback. We're really pleased to hear that your sister is happy and well cared for. The team truly appreciates your kind words and will be delighted to know their care and dedication make a difference.
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Review from B H (Daughter of Resident) published on 24 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The 5 stars I have given doesn't indicate that everything is perfect at St Joseph's but when any concerns are mentioned staff are willing to deal with them and generally communication is good.
My mother is well cared for and as happy as she is going to be away from her own home. Our ability to visit
her is unrestricted and we are free to take her out for a drive, etc.
Interaction with all the staff is excellent from my point of view, despite an occasional lapse in some information being fully shared.
I am pleased with her general physical care and happy with the food she is given. It would be better if she was able to have her hair well washed and set once a week, rather than fortnightly.
I would like to thank everyone who is involved in my mother's care.
Reply from Jonet Ilagan, Manager at St Joseph's Nursing HomeThank you for your kind review and feedback. We're happy to hear that your mother is well cared for and that our staff are meeting your needs. We appreciate your suggestion about her hair care and will look into it. We also value your understanding about occasional lapses in communication and will continue to improve in this area. Thank you for trusting us with your mother's care, and for recognising the efforts of our team.
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Review from K A (Daughter of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum is looked after with genuine care and consideration for her needs, and is able to enjoy moments of happiness during her slow inevitable decline as dementia progresses. Staff know her, and us as family.
Reply from Michelle Montealegre, Deputy Manager at St Joseph's Nursing HomeThank you for your kind words. Your mum and all the residents are our inspiration and motivation to continue delivering the highest quality care to the best of our ability.
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Review from J G (Daughter-in-law of Resident) published on 27 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When my mother-in-law arrived at St Joseph's, she was very unwell, frightened, lonely and totally shut down. It has been a privilege to see her change to a happy, contented, engaged and relaxed lady.
Thank you to all the staff, that have made this possible; you are all amazing!
Reply from Jonet Ilagan, Manager at St Joseph's Nursing HomeThank you so much for your kind words. We're truly touched to hear about the positive transformation your mother-in-law has experienced during her time with us. It's an honour to have her with us care for her at St. Joseph's. We are so glad she feels happy, engaged, and relaxed. Our team is dedicated to providing the best care possible, and your appreciation means the world to us. We'll continue to support her with the same compassion and dedication. Thank you again for taking the time to share your experience.
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Review from C T (Daughter of Resident) published on 19 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff seem welcoming and empathetic. They seem to form relationships with residents similar to a friendship, getting to know their likes, dislikes, interests and hobbies. Staff always make time to answer questions and settle concerns.
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Review from N H (Daughter-in-law of Resident) published on 30 October 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
The residence is kept clean and tidy albeit in some areas looking tired. The outside area appears at times neglected, poor attention is provided to the smoking area, as it is over filling and cigarette butts are scattered over the floor. We do feel the main residence should be updated (new lift fitted)
etc., and prioritised before the extension. At present the home appears understaffed at weekends and you can be waiting 15 minutes for the door to be opened to visit your relative. The staff are very caring and we are confident in knowing our relative is being well treated and looked after which is the most important factor. We have to be honest and say that we feel standards have dropped in recent months, but overall happy with the service.
Reply from Jonet Ilagan, Manager at St Joseph's Nursing HomeThank you for your feedback. We truly value both the positive comments and the constructive points as they provide insight into how we can continually improve our service. We're glad to hear that you feel confident in the care your relative is receiving and that our staff's dedication and compassion have stood out to you. It means a great deal to our team. We also want to acknowledge the concerns you raised, and we are aware of some of these issues. Rest assured that we have an action plan already in place to address these areas. We are sorry to hear that you feel our standards have declined in recent months, and we take this concern very seriously. Maintaining high standards is our priority, and we are actively reviewing our processes to understand any areas where we may need to refocus. Thank you again for trusting us with your loved one's care. Should you wish to discuss any specific concerns in more detail, please feel free to reach out directly.
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Review from M C (Daughter of Resident) published on 18 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was cared for with kindness and efficiency for the last few days of her life. I wish we had found St Joseph's earlier for her. Kindness extended to family members as well. Also was aware of other residents being cared for and all was very good. Sadly my mum was too poorly to eat so can't review
food but it smelt delicious!
Reply from Jonet Ilagan, Administrator at St Joseph's Nursing HomeThank you so much for your kind and heartfelt words. It means a great deal to us that you felt she was cared for with kindness and efficiency. While we wish we could have supported her earlier, we are grateful that we at St. Joseph's were able to provide comfort and care when she needed it most.
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Review from B V (Son of Resident) published on 10 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent attentive staff who focus on the residents and family. They are always courteous, deliver resident-specific care and listen to family and residents carefully. I can not praise the team enough from the healthcare assistants to the senior nurses in charge. The location and grounds are peaceful,
pleasant and calming. The rooms are very clean. There is a sense of community facilitated by the staff who are the beating heart of this wonderful place. Please don't change!
Reply from Jonet Ilagan, Manager at St Joseph's Nursing HomeThank you for your wonderful feedback. We are delighted to hear that you found our staff attentive and focused not only on the residents we care for but on their families too. Your kind words mean a lot to our team.
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Review from Michael B (Son of Resident) published on 20 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father went into St Joseph's in November 2023 for end of life care. During his stay, for the next ten months, I could not have asked for more. All the staff were amazing, patient, kind, attentive, caring, and respectful, especially through all the difficulties. The end was as good as it could be,
thanks to everyone at St Joseph's. Over the moon.
Reply from Michelle Montealegre, Clinical Care Manager at St Joseph's Nursing HomeWe, at St. Joseph's, thank you for your kind words. Your father will be missed.
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Review from Claire R (Wife of Resident) published on 29 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a lovely home in a lovely setting. The staff were all so polite and always willing to help with any problems, very clean and bright rooms were immaculate. Constant care was provided always, all staff were so kind and considerate. From cleaners, kitchen staff and nursing personnel are always available.
Palliative care was excellent.
Reply from Jonet Ilagan, Manager at St Joseph's Nursing HomeThank you so much for your kind words. It means a lot to our team!
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Review from G B (Daughter of Resident) published on 8 August 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been here since June and you really can't fault the staff in any way. Mum is tube feed but from what I've seen and smelt the food seems lovely. Staff are always kind and always listen to your worries and inform us of my mum's day and the care she has had when we arrive. Yes, some rooms are
a little tired looking but I can see they are getting around to decorating all the rooms and it's very clean. Nothing is any bother for anyone and my mum is settled, comfy and feels safe. Also, the doctors they use are excellent as well. As a family, we come here daily and they don't mind us being here as long or as late as we want to be. For information, my mum has had a stroke.
Reply from Michelle Montealegre, Clinical Care Manager at St Joseph's Nursing HomeThank you so much for your kind words and positive feedback about the care your mum is receiving. We're truly honoured to have the opportunity to care for her and are delighted to hear that our efforts are making a difference in her life after the stroke. Your recognition of our work means a great deal to us. It is feedback like yours that inspires and motivates our staff to continue the home's commitment to excellence. Please know that we are here for her and for all of you in the family. If there is anything more we can do to enhance your mum's experience, do not hesitate to reach out.
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Review from Brenda H (Sister of Resident) published on 24 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot fault this care home at all. All the staff were very kind, friendly people. Unfortunately, my sister wasn't there for long, but she was looked after really well Everything was kept nice and clean and they took extra time to purée all my sister's food for her. Would highly recommend it.
Reply from Jonet Ilagan, Manager at St Joseph's Nursing HomeThank you for your kind words. It means a lot to us.
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Review from David M (Son of Resident) published on 6 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and affection St Joseph's showed my relative was incredible. I will always be so grateful as to how well they looked after him, as well as me and my family. Nothing was too much trouble for them. Thank you all so, so much!
Reply from Joanne Scott, Home Manager at St Joseph's Nursing HomeThank you so much for your review and I will pass on to the staff.
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Current Review Score: 9.6 (9.617)

Overview of Review Score

The Review Score of 9.6 (9.617) out of 10 for St Joseph's Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.667 for St Joseph's Nursing Home is calculated as follows: ( (154 Excellents x 5) + (43 Goods x 4) + (12 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 210 Ratings = 4.667
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for St Joseph's Nursing Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about St Joseph's Nursing Home

What types of Care is St Joseph's Nursing Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St Joseph's Nursing Home have?

There are 41 Single Rooms.

What are the Facilities & Services at St Joseph's Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Joseph's Nursing Home to the centre of Chelmsford?

5.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Joseph's Nursing Home to verify any information. View our terms and conditions. St Joseph's Nursing Home has an Enhanced Service - more info.