Latest Reviews for Manor Lodge
06 March 2026
My father spent the last month of his life at Manor Lodge Care Home. The care provided by the staff was truly wonderful - he could not have been in a better place, with kinder people, for his final days.
Every member of the team cared not only for my dad but also for us as a family. They made sure
we were looked after, keeping us fed, bringing us cups of tea, providing a bed so we could stay with him, and gently checking in on us while we sat by his side.His final goodbye from the care home was incredibly touching and meant so much to us. All the staff who were able to stood in respect as we left the building, forming a guard of honour. It was such a thoughtful and moving gesture.We cannot thank the team at Manor Lodge Care Home enough for the compassion, dignity, and kindness they showed to our dad and to our whole family. It meant more to us than words can express.
05 March 2026
I visit my wife almost every day, and I can say that I look forward to going to Manor Lodge. Staff are incredibly helpful and friendly, and it seems like a second home to me. The care home is quick to inform me of any issues, and my wife is happy and settled. I could not imagine her being anywhere
else. Manor Lodge is far superior to other homes in Chelmsford that I know of, and I would recommend it without question.
03 February 2026
We cannot praise Manor Lodge Care Home highly enough. Every member of staff was truly wonderful.
The exceptional care provided gave us and our mother ten precious weeks together that we never expected to have. Mum's room was spacious and felt very much like a home from home. She especially enjoyed
looking out at the trees and watching her favourite programmes on the large-screen television, which was a real comfort to her.
Throughout her final days, our mother was treated with the utmost care, compassion, and dignity, allowing her to have the peaceful passing she wished for. The staff not only cared for Mum but also supported us as a family, keeping us fully informed at every stage, welcoming us to stay as long as we wanted, and thoughtfully providing coffee and cake throughout the day.
Manor Lodge Care Home truly provides outstanding care. Their CQC rating of Outstanding is thoroughly deserved and is evident from the moment you walk through the doors.
22 January 2026
After many weeks in hospital my mum who is 88 years old made the decision she could no longer live alone as she required 24 hour care and wanted to be looked after. I did some research in our area for a care home that had good reviews and rating. We found Manor Lodge and went to have a look around
and really liked it. After being discharged from hospital the decision was made for my mum to go to Manor Lodge and I contacted Karla who made the procedure so easy without any stress. My mum has now been at Manor Lodge since the start of December 2025 and is now starting to relax and enjoy being part of this lovely care home as a permanent resident. The staff have been so welcoming, helpful and caring which has helped massively with this difficult decision/move we have had to make and is reassuring mum is being cared for so well. The care she has is excellent and that she has carers 24 hours a day if required. Thank you so much to Karla and all the staff for looking after my mum.
20 January 2026
On top of Christmas I had a massive challenge of finding respite for my Mum. Fortunately I had a connection with Care UK in Newbury as my Aunty is in the dementia suite. It's been really hard not to compare homes.
Emotionally I have been supported remarkably as it was a hard decision & a massive
thing for Mum to go into respite.
We extended Mum's respite care from 2 to 3 weeks which was a massive step for Mum showing how comfortable & content she was in care.
On admission there were a few hiccups with the room & paperwork however immediately these were addressed & an apology was accepted.
My Mum is a very quiet & private person however I can't tell you how your wonderful staff have cared & supported her. They have managed her anxiety and it's lovely to see the close relationships formed between them. Mum's even had her hair done!
I have no hesitation than to recommend Manor Lodge. Mum will need respite possibly permanent care in the future & Manor Lodge will be our go to.
09 January 2026
To all the staff working on the St Clere ward,
Thanks so much for caring for my dad, Alan Porter.
He was treated with such kindness and dignity- we are forever grateful. Thank you.
Also, we received much compassion and care, too. Thank you!
All our best wishes,
Kathryn (Alan's
daughter)
29 December 2025
My wife, Linda, entered Manor Lodge in November as her dementia was becoming increasingly difficult to manage at home. Upon arrival she was made very welcome and has settled in without any problems. My Mother was cared for at a different care home and Manor Lodge compares very favourably. Manor
Lodge has a very good reputation and has been recommended by a number of friends including one who has a relative living there. My sister in law has worked there. It has occasionally featured in the local press and so it was my first choice of a residential home. I have been impressed by the care my wife has received which surpasses what I could manage at home. The staff have a very positive attitude and nothing seems too much trouble. There are plenty of activities for residents and the food is very good which I have sampled on a number of occasions and there is a choice of menu. I would not hesitate to recommend Manor Lodge
16 December 2025
My Mother was due to have hip repair surgery but complications arose when it was identified that she had a serious infection around the hip area. This necessitated a c9 week stay in hospital and the hip repair could not be fully completed, leaving her unable to weight bear when standing. We quickly
identified that she would need respite care when released and Manor Lodge came strongly recommended. My Sister, wife and I visited Karla at the Home and she gave us a guided tour and answered our many questions. When released from hospital the Care Home team went out of their way to accommodate our Mother, despite only having 24 hours notice, for which we cannot thank them enough. Subsequent visits confirm that our Mother is very well looked after. Her room has recently been refurbished and she appears to want for nothing and all of the staff are very friendly and helpful. A highly recommended Care Home.
04 December 2025
I attended an evening session at Manor Lodge about nutrition and hydration. The session was delivered by the Head Chef and was informative and entertaining. Marcin explained how they prepare the meals and drinks adding flavour and supplements to optimise nutritional and fluid intake. I enjoyed
sampling some of the food and drinks! My relative used to love her food but is unable to eat a normal diet, I now feel reassured that she will be able to enjoy all the flavours of a Christmas dinner in a manageable form. Thank you for the session and to the catering staff for their skills and commitment to the residents.
21 November 2025
Due to unforeseen circumstances my husband and I needed to find respite care for my Mother & Father in law urgently. After calling several homes in the area, Manor Lodge were the only home willing to work with us to get an assessment done within 24 hours to enable admission the very next day.
We were so very pleased with everything. The facility is well run, has wonderful staff and parents were very well cared for. They reported to us that the food was wonderful and they had no complaints about anything. They were in Manor Lodge for 2 weeks. During that two weeks, and due to the rushed nature of their admission, there were a few minor issues to sort out and every single time we approached any member of staff our issues were immediately resolved. As I said before, I cannot rate the staff more highly, everyone was so friendly, so caring and so helpful. It's like everyone is part of one big happy family. I cannot recommend Manor Lodge more highly.
01 November 2025
Very friendly and well run care home. Staff attentive and looked after my Mum well. The physiotherapy team worked wonders with Mum. When she arrived she could hardly walk and 5 weeks later she is able to walk with an aid, get up from bed and dress herself.
29 October 2025
It's such an important decision, finding a home to suit your loved one. I visited several homes with vacancies and can simply say that Manor Lodge was the best. My thanks to Karla and her colleagues in making my uncle welcome and communicating with me as he settles in to his new surroundings.
16 October 2025
My mother spent two and a half weeks in the home while I was on holiday. I phoned her most evenings and she was quite happy there. A few friends visited her and she walked around the garden with them. She said all the staff were lovely and she knew she could ask them for help. She talked a lot to
other residents and enjoyed the company. Her room was right next to the reception and facing the carpark so Mum did find it quite noisy and she often woke very early. It wasn't easy to see the TV from the armchair but she didn't mind that. She enjoyed her lunches but found the 4.30pm meal too early to eat again. But then in the evening around 6 or 7 pm she felt hungry. At home, in her bungalow, that's when she would have a sandwich. She enjoyed her stay and would be happy to stay again. Thank you for looking after her.
03 October 2025
Manor Lodge Care Home has truly transformed our mother's life. Before moving, she faced repeated hospitalisations and serious infections, and we feared the worst. Since arriving, the attentive, skilled team has given her a new lease of life, her medications are expertly managed, and she now engages
daily in a wide range of activities and events. The leadership, nursing, and care staff all work together with exceptional professionalism, and even the dining experience is outstanding. We have no hesitation in praising this CQC 'Outstanding' rated home, fully deserving of its reputation.
15 September 2025
We recently searched for respite care for my mother-in-law after she had a nasty fall, while also giving my father-in-law a chance to get some much-needed rest. From the moment we visited Manor Lodge, we were struck by the warm welcome and the genuine "home from home" atmosphere. One staff member in
particular was incredibly friendly, taking the time to explain everything in detail, and her responsiveness was greatly appreciated and she put our minds at ease. The whole team showed such kindness and consideration - respecting my mother-in-law's need for space, while gently encouraging her to join in activities to help keep her mobile. The food was excellent - tasty, well presented, and always varied. We were especially impressed by how thoughtful the staff were in accommodating her individual eating needs. The overall standard of care was outstanding. Nothing was ever too much trouble, and we felt reassured knowing she was in such capable and compassionate hands.
15 September 2025
My mum has been a resident at Manor lodge for a month now and has settled in very well . All the staff there are very attentive to all her needs and are very quick to resolve any issues that arise .
We had no hesitation in placing mum here as my dad was here 9 years ago in the nursing area . He
recieved excellent care and was treated with the utmost dignity and respect . There are still quite a few of the same staff working here ,so that shows what a lovely place it is to work .
Mums room is bright and spacious with her own en-suite facilities. It is kept clean at all times . All laundry is turned around quickly and the food is of a very high standard .
Mum enjoys the various daily activities from the pub quiz to armchair yoga and bingo .
The garden and courtyard are lovely for daily exercise and fresh air with plenty of seating for visitors .
I would 100% recommend Manor lodge to anyone looking for a Carehome for their loved one .
11 September 2025
My sister in law Beryl Graves has had restbite care for two weeks in July due to her supporting family going away for a family wedding in wales she was very happy while they're enjoying the company. The care she received was good although she was got up a few times before 6am which I thought was
too early food excellent with a good choice
03 September 2025
My Mum received excellent care at Manor Lodge. From her original time in the residential community and then, as her illness progressed to the nursing unit.
The carers were attentive and responsive. Mum was treated with dignity and respect. The nurses in the unit were compassionate, patient and
professional and always happy to answer my many questions.
Mum's end of life care was exceptional. Both she, and us as a family, were so well looked after. Nothing was too much trouble.
The home itself is clean and modern. There is always plenty going on, music, crafts, games and outings. The food is excellent. There are regular meetings for family members where the management team actively encourage feedback and it is acted upon.
I wouldn't hesitate to recommend Manor Lodge and its wonderful team.
12 August 2025
I looked round Manor Lodge care home as I needed a weeks respite care after having a hip replacement and I was not disappointed. The management are friendly and enthusiastic, which instills confidence and they "deliver the goods", as it were. The care and support I received was absolutely amazing.
The care assistants are fun, caring, patient, so easy to talk to, nothing is too much trouble and they helped me as much or as little as I needed.
The food is wonderful, delicious and portions were tailored to my needs, especially as I went "off piste" with the menu, the chef and assistants were extremely accommodating. My bedroom was large as was my en-suite, so I didn't feel "hemmed in" at all, as I do tend to spread my stuff around. Everywhere was really clean and well tended, the garden areas are lovely, with several different areas and there is a couple of coffee machines, which is useful.
There's plenty of space to walk around inside and out and I felt safe everywhere.
30 July 2025
After completing a lot of research I decided to book my father into Manor Lodge for a respite period. My father is 93 years old and has dementia. He still retains a great sense of humour and passion for life but can get confused. The break gave my partner and I an opportunity for some rest and a
break from the care we provide every day. I thought it might be a difficult period for my father but he returned home with a big smile on his face and said how much he had enjoyed his stay in 'the hotel'. I would like to thank all the staff at Manor Lodge for their good work and for making Dad's stay an enjoyable one. It has been a blessing for all of us and it was money well spent.The facilities were extremely clean and whenever I visited the clients were obviously enjoying their experience. There was laughter and singing and good food. I am sure my Dad will be happy to return in the future and I can rest assured that he will be cared for and supported well. Thank you for all you do.
Latest Reviews for Manor Lodge
06 March 2026
My father spent the last month of his life at Manor Lodge Care Home. The care provided by the staff was truly wonderful - he could not have been in a better place, with kinder people, for his final days.
Every member of the team cared not only for my dad but also for us as a family. They made sure
we were looked after, keeping us fed, bringing us cups of tea, providing a bed so we could stay with him, and gently checking in on us while we sat by his side.His final goodbye from the care home was incredibly touching and meant so much to us. All the staff who were able to stood in respect as we left the building, forming a guard of honour. It was such a thoughtful and moving gesture.We cannot thank the team at Manor Lodge Care Home enough for the compassion, dignity, and kindness they showed to our dad and to our whole family. It meant more to us than words can express.
05 March 2026
I visit my wife almost every day, and I can say that I look forward to going to Manor Lodge. Staff are incredibly helpful and friendly, and it seems like a second home to me. The care home is quick to inform me of any issues, and my wife is happy and settled. I could not imagine her being anywhere
else. Manor Lodge is far superior to other homes in Chelmsford that I know of, and I would recommend it without question.
03 February 2026
We cannot praise Manor Lodge Care Home highly enough. Every member of staff was truly wonderful.
The exceptional care provided gave us and our mother ten precious weeks together that we never expected to have. Mum's room was spacious and felt very much like a home from home. She especially enjoyed
looking out at the trees and watching her favourite programmes on the large-screen television, which was a real comfort to her.
Throughout her final days, our mother was treated with the utmost care, compassion, and dignity, allowing her to have the peaceful passing she wished for. The staff not only cared for Mum but also supported us as a family, keeping us fully informed at every stage, welcoming us to stay as long as we wanted, and thoughtfully providing coffee and cake throughout the day.
Manor Lodge Care Home truly provides outstanding care. Their CQC rating of Outstanding is thoroughly deserved and is evident from the moment you walk through the doors.
22 January 2026
After many weeks in hospital my mum who is 88 years old made the decision she could no longer live alone as she required 24 hour care and wanted to be looked after. I did some research in our area for a care home that had good reviews and rating. We found Manor Lodge and went to have a look around
and really liked it. After being discharged from hospital the decision was made for my mum to go to Manor Lodge and I contacted Karla who made the procedure so easy without any stress. My mum has now been at Manor Lodge since the start of December 2025 and is now starting to relax and enjoy being part of this lovely care home as a permanent resident. The staff have been so welcoming, helpful and caring which has helped massively with this difficult decision/move we have had to make and is reassuring mum is being cared for so well. The care she has is excellent and that she has carers 24 hours a day if required. Thank you so much to Karla and all the staff for looking after my mum.
20 January 2026
On top of Christmas I had a massive challenge of finding respite for my Mum. Fortunately I had a connection with Care UK in Newbury as my Aunty is in the dementia suite. It's been really hard not to compare homes.
Emotionally I have been supported remarkably as it was a hard decision & a massive
thing for Mum to go into respite.
We extended Mum's respite care from 2 to 3 weeks which was a massive step for Mum showing how comfortable & content she was in care.
On admission there were a few hiccups with the room & paperwork however immediately these were addressed & an apology was accepted.
My Mum is a very quiet & private person however I can't tell you how your wonderful staff have cared & supported her. They have managed her anxiety and it's lovely to see the close relationships formed between them. Mum's even had her hair done!
I have no hesitation than to recommend Manor Lodge. Mum will need respite possibly permanent care in the future & Manor Lodge will be our go to.
09 January 2026
To all the staff working on the St Clere ward,
Thanks so much for caring for my dad, Alan Porter.
He was treated with such kindness and dignity- we are forever grateful. Thank you.
Also, we received much compassion and care, too. Thank you!
All our best wishes,
Kathryn (Alan's
daughter)
29 December 2025
My wife, Linda, entered Manor Lodge in November as her dementia was becoming increasingly difficult to manage at home. Upon arrival she was made very welcome and has settled in without any problems. My Mother was cared for at a different care home and Manor Lodge compares very favourably. Manor
Lodge has a very good reputation and has been recommended by a number of friends including one who has a relative living there. My sister in law has worked there. It has occasionally featured in the local press and so it was my first choice of a residential home. I have been impressed by the care my wife has received which surpasses what I could manage at home. The staff have a very positive attitude and nothing seems too much trouble. There are plenty of activities for residents and the food is very good which I have sampled on a number of occasions and there is a choice of menu. I would not hesitate to recommend Manor Lodge
16 December 2025
My Mother was due to have hip repair surgery but complications arose when it was identified that she had a serious infection around the hip area. This necessitated a c9 week stay in hospital and the hip repair could not be fully completed, leaving her unable to weight bear when standing. We quickly
identified that she would need respite care when released and Manor Lodge came strongly recommended. My Sister, wife and I visited Karla at the Home and she gave us a guided tour and answered our many questions. When released from hospital the Care Home team went out of their way to accommodate our Mother, despite only having 24 hours notice, for which we cannot thank them enough. Subsequent visits confirm that our Mother is very well looked after. Her room has recently been refurbished and she appears to want for nothing and all of the staff are very friendly and helpful. A highly recommended Care Home.
04 December 2025
I attended an evening session at Manor Lodge about nutrition and hydration. The session was delivered by the Head Chef and was informative and entertaining. Marcin explained how they prepare the meals and drinks adding flavour and supplements to optimise nutritional and fluid intake. I enjoyed
sampling some of the food and drinks! My relative used to love her food but is unable to eat a normal diet, I now feel reassured that she will be able to enjoy all the flavours of a Christmas dinner in a manageable form. Thank you for the session and to the catering staff for their skills and commitment to the residents.
21 November 2025
Due to unforeseen circumstances my husband and I needed to find respite care for my Mother & Father in law urgently. After calling several homes in the area, Manor Lodge were the only home willing to work with us to get an assessment done within 24 hours to enable admission the very next day.
We were so very pleased with everything. The facility is well run, has wonderful staff and parents were very well cared for. They reported to us that the food was wonderful and they had no complaints about anything. They were in Manor Lodge for 2 weeks. During that two weeks, and due to the rushed nature of their admission, there were a few minor issues to sort out and every single time we approached any member of staff our issues were immediately resolved. As I said before, I cannot rate the staff more highly, everyone was so friendly, so caring and so helpful. It's like everyone is part of one big happy family. I cannot recommend Manor Lodge more highly.
01 November 2025
Very friendly and well run care home. Staff attentive and looked after my Mum well. The physiotherapy team worked wonders with Mum. When she arrived she could hardly walk and 5 weeks later she is able to walk with an aid, get up from bed and dress herself.
29 October 2025
It's such an important decision, finding a home to suit your loved one. I visited several homes with vacancies and can simply say that Manor Lodge was the best. My thanks to Karla and her colleagues in making my uncle welcome and communicating with me as he settles in to his new surroundings.
16 October 2025
My mother spent two and a half weeks in the home while I was on holiday. I phoned her most evenings and she was quite happy there. A few friends visited her and she walked around the garden with them. She said all the staff were lovely and she knew she could ask them for help. She talked a lot to
other residents and enjoyed the company. Her room was right next to the reception and facing the carpark so Mum did find it quite noisy and she often woke very early. It wasn't easy to see the TV from the armchair but she didn't mind that. She enjoyed her lunches but found the 4.30pm meal too early to eat again. But then in the evening around 6 or 7 pm she felt hungry. At home, in her bungalow, that's when she would have a sandwich. She enjoyed her stay and would be happy to stay again. Thank you for looking after her.
03 October 2025
Manor Lodge Care Home has truly transformed our mother's life. Before moving, she faced repeated hospitalisations and serious infections, and we feared the worst. Since arriving, the attentive, skilled team has given her a new lease of life, her medications are expertly managed, and she now engages
daily in a wide range of activities and events. The leadership, nursing, and care staff all work together with exceptional professionalism, and even the dining experience is outstanding. We have no hesitation in praising this CQC 'Outstanding' rated home, fully deserving of its reputation.
15 September 2025
We recently searched for respite care for my mother-in-law after she had a nasty fall, while also giving my father-in-law a chance to get some much-needed rest. From the moment we visited Manor Lodge, we were struck by the warm welcome and the genuine "home from home" atmosphere. One staff member in
particular was incredibly friendly, taking the time to explain everything in detail, and her responsiveness was greatly appreciated and she put our minds at ease. The whole team showed such kindness and consideration - respecting my mother-in-law's need for space, while gently encouraging her to join in activities to help keep her mobile. The food was excellent - tasty, well presented, and always varied. We were especially impressed by how thoughtful the staff were in accommodating her individual eating needs. The overall standard of care was outstanding. Nothing was ever too much trouble, and we felt reassured knowing she was in such capable and compassionate hands.
15 September 2025
My mum has been a resident at Manor lodge for a month now and has settled in very well . All the staff there are very attentive to all her needs and are very quick to resolve any issues that arise .
We had no hesitation in placing mum here as my dad was here 9 years ago in the nursing area . He
recieved excellent care and was treated with the utmost dignity and respect . There are still quite a few of the same staff working here ,so that shows what a lovely place it is to work .
Mums room is bright and spacious with her own en-suite facilities. It is kept clean at all times . All laundry is turned around quickly and the food is of a very high standard .
Mum enjoys the various daily activities from the pub quiz to armchair yoga and bingo .
The garden and courtyard are lovely for daily exercise and fresh air with plenty of seating for visitors .
I would 100% recommend Manor lodge to anyone looking for a Carehome for their loved one .
11 September 2025
My sister in law Beryl Graves has had restbite care for two weeks in July due to her supporting family going away for a family wedding in wales she was very happy while they're enjoying the company. The care she received was good although she was got up a few times before 6am which I thought was
too early food excellent with a good choice
03 September 2025
My Mum received excellent care at Manor Lodge. From her original time in the residential community and then, as her illness progressed to the nursing unit.
The carers were attentive and responsive. Mum was treated with dignity and respect. The nurses in the unit were compassionate, patient and
professional and always happy to answer my many questions.
Mum's end of life care was exceptional. Both she, and us as a family, were so well looked after. Nothing was too much trouble.
The home itself is clean and modern. There is always plenty going on, music, crafts, games and outings. The food is excellent. There are regular meetings for family members where the management team actively encourage feedback and it is acted upon.
I wouldn't hesitate to recommend Manor Lodge and its wonderful team.
12 August 2025
I looked round Manor Lodge care home as I needed a weeks respite care after having a hip replacement and I was not disappointed. The management are friendly and enthusiastic, which instills confidence and they "deliver the goods", as it were. The care and support I received was absolutely amazing.
The care assistants are fun, caring, patient, so easy to talk to, nothing is too much trouble and they helped me as much or as little as I needed.
The food is wonderful, delicious and portions were tailored to my needs, especially as I went "off piste" with the menu, the chef and assistants were extremely accommodating. My bedroom was large as was my en-suite, so I didn't feel "hemmed in" at all, as I do tend to spread my stuff around. Everywhere was really clean and well tended, the garden areas are lovely, with several different areas and there is a couple of coffee machines, which is useful.
There's plenty of space to walk around inside and out and I felt safe everywhere.
30 July 2025
After completing a lot of research I decided to book my father into Manor Lodge for a respite period. My father is 93 years old and has dementia. He still retains a great sense of humour and passion for life but can get confused. The break gave my partner and I an opportunity for some rest and a
break from the care we provide every day. I thought it might be a difficult period for my father but he returned home with a big smile on his face and said how much he had enjoyed his stay in 'the hotel'. I would like to thank all the staff at Manor Lodge for their good work and for making Dad's stay an enjoyable one. It has been a blessing for all of us and it was money well spent.The facilities were extremely clean and whenever I visited the clients were obviously enjoying their experience. There was laughter and singing and good food. I am sure my Dad will be happy to return in the future and I can rest assured that he will be cared for and supported well. Thank you for all you do.