Manor Lodge

Manor Road, Chelmsford CM2 0EP
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9.9 159 Reviews
  • Manor Lodge, Chelmsford
Manor Lodge is a modern and welcoming care home in Chelmsford that delivers permanent and respite nursing, residential and dementia care.

The purpose-built home has fantastic facilities, including a café, cinema, hair salon and a little shop. It also has an in-house physiotherapy room. Through a combination of nursing care and support from a physiotherapist, the team has supported many residents in regaining their mobility and independence, improving their quality of life.

The team takes the time to get to know each resident well so they can create personalised care and lifestyle plans that are tailored to their needs and preferences. They also support residents to enjoy meaningful activities and experiences every day.

Manor Lodge is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates the team's skill and commitment to delivering high-quality, person-centred care to residents at the end of their life.
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Care Provided by Manor Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1824
  • Self-Funded Residential Dementia Care: from £1919
  • Self-Funded Nursing Care: from £2089
  • RESPITE Self-Funded Residential Care: from £2034
  • RESPITE Self-Funded Residential Dementia Care: from £2129
  • RESPITE Self-Funded Nursing Care: from £2299

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Manor Lodge to find out the exact price for your requirements.

Contact Manor Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Manor Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Natasha Webster (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (120)
  • Single Rooms with Ensuite Wet Room (118)

Manor Lodge Reviews (159)

9.9

Manor Lodge has a Review Score of 9.9 (9.858) out of 10, based on 56 reviews in the last 2 years.
Over all time Manor Lodge has 159 reviews.

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Review from vickie T (Daughter of Resident) published on 6 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent the last month of his life at Manor Lodge Care Home. The care provided by the staff was truly wonderful - he could not have been in a better place, with kinder people, for his final days.
Every member of the team cared not only for my dad but also for us as a family. They made sure
we were looked after, keeping us fed, bringing us cups of tea, providing a bed so we could stay with him, and gently checking in on us while we sat by his side.His final goodbye from the care home was incredibly touching and meant so much to us. All the staff who were able to stood in respect as we left the building, forming a guard of honour. It was such a thoughtful and moving gesture.We cannot thank the team at Manor Lodge Care Home enough for the compassion, dignity, and kindness they showed to our dad and to our whole family. It meant more to us than words can express.
Reply from Karla Smith, Reviews Team at Manor LodgeThank you so much for your kind words, It was a privilege to care for your father and support your family during such an important time, we are truly grateful you entrusted Manor Lodge with his care.
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Review from Joseph T (Husband of Resident) published on 5 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my wife almost every day, and I can say that I look forward to going to Manor Lodge. Staff are incredibly helpful and friendly, and it seems like a second home to me. The care home is quick to inform me of any issues, and my wife is happy and settled. I could not imagine her being anywhere else.
Manor Lodge is far superior to other homes in Chelmsford that I know of, and I would recommend it without question.
Reply from Karla Smith, Reviews Team at Manor LodgeThank you so much for your kind words, it means to much to us that we are like a second home to you and we are truly glad your wife is happy and settled.
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Review from Caroline W (Daughter of Resident) published on 3 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot praise Manor Lodge Care Home highly enough. Every member of staff was truly wonderful.
The exceptional care provided gave us and our mother ten precious weeks together that we never expected to have. Mum's room was spacious and felt very much like a home from home. She especially enjoyed
looking out at the trees and watching her favourite programmes on the large-screen television, which was a real comfort to her.
Throughout her final days, our mother was treated with the utmost care, compassion, and dignity, allowing her to have the peaceful passing she wished for. The staff not only cared for Mum but also supported us as a family, keeping us fully informed at every stage, welcoming us to stay as long as we wanted, and thoughtfully providing coffee and cake throughout the day.
Manor Lodge Care Home truly provides outstanding care. Their CQC rating of Outstanding is thoroughly deserved and is evident from the moment you walk through the doors.
Reply from Karla Smith, Reviews Team at Manor LodgeHi Caroline, Thank you so much for you incredibly kind and thoughtful words, it truly means a great deal to the whole team to that we were able to support mum and your family at such an important time.
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Review from David R (Son of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After many weeks in hospital my mum who is 88 years old made the decision she could no longer live alone as she required 24 hour care and wanted to be looked after. I did some research in our area for a care home that had good reviews and rating. We found Manor Lodge and went to have a look around
and really liked it. After being discharged from hospital the decision was made for my mum to go to Manor Lodge and I contacted Karla who made the procedure so easy without any stress. My mum has now been at Manor Lodge since the start of December 2025 and is now starting to relax and enjoy being part of this lovely care home as a permanent resident. The staff have been so welcoming, helpful and caring which has helped massively with this difficult decision/move we have had to make and is reassuring mum is being cared for so well. The care she has is excellent and that she has carers 24 hours a day if required. Thank you so much to Karla and all the staff for looking after my mum.
Reply from Karla Smith, Reviews Team at Manor LodgeThank you so much for your kind and thoughtful review - We're delighted mum is settling in well at Manor Lodge and will pass your lovely words to the team.
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Review from D C (Daughter of Resident) published on 20 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
On top of Christmas I had a massive challenge of finding respite for my Mum. Fortunately I had a connection with Care UK in Newbury as my Aunty is in the dementia suite. It's been really hard not to compare homes.


Emotionally I have been supported remarkably as it was a hard decision & a massive

thing for Mum to go into respite.
We extended Mum's respite care from 2 to 3 weeks which was a massive step for Mum showing how comfortable & content she was in care.


On admission there were a few hiccups with the room & paperwork however immediately these were addressed & an apology was accepted.


My Mum is a very quiet & private person however I can't tell you how your wonderful staff have cared & supported her. They have managed her anxiety and it's lovely to see the close relationships formed between them. Mum's even had her hair done!


I have no hesitation than to recommend Manor Lodge. Mum will need respite possibly permanent care in the future & Manor Lodge will be our go to.

Reply from Karla Smith, Reviews Team at Manor LodgeThank you very much for taking the time to leave us feedback about your experience.

At Manor Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from K P (Daughter of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
To all the staff working on the St Clere ward,


Thanks so much for caring for my dad, Alan Porter.


He was treated with such kindness and dignity- we are forever grateful. Thank you.


Also, we received much compassion and care, too. Thank you!


All our best wishes,


Kathryn (Alan's daughter)

Reply from Karla Smith, Reviews Team at Manor LodgeHi Kathryn, Thank you so much for your lovely message about the care your dad received with us, it really means a lot to the team , we are so glad that dad and your family felt so well cared for. He will be missed. You are always welcome to pop in for a cup of tea.
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Review from Paul D (Husband of Resident) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife, Linda, entered Manor Lodge in November as her dementia was becoming increasingly difficult to manage at home. Upon arrival she was made very welcome and has settled in without any problems. My Mother was cared for at a different care home and Manor Lodge compares very favourably. Manor Lodge
has a very good reputation and has been recommended by a number of friends including one who has a relative living there. My sister in law has worked there. It has occasionally featured in the local press and so it was my first choice of a residential home. I have been impressed by the care my wife has received which surpasses what I could manage at home. The staff have a very positive attitude and nothing seems too much trouble. There are plenty of activities for residents and the food is very good which I have sampled on a number of occasions and there is a choice of menu. I would not hesitate to recommend Manor Lodge
Reply from Karla Smith, Reviews Team at Manor LodgeHi Paul thank you very much for taking the time to leave us feedback about your experience. At Manor Lodge Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Paul N (Son of Resident) published on 16 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother was due to have hip repair surgery but complications arose when it was identified that she had a serious infection around the hip area. This necessitated a c9 week stay in hospital and the hip repair could not be fully completed, leaving her unable to weight bear when standing. We quickly
identified that she would need respite care when released and Manor Lodge came strongly recommended. My Sister, wife and I visited Karla at the Home and she gave us a guided tour and answered our many questions. When released from hospital the Care Home team went out of their way to accommodate our Mother, despite only having 24 hours notice, for which we cannot thank them enough. Subsequent visits confirm that our Mother is very well looked after. Her room has recently been refurbished and she appears to want for nothing and all of the staff are very friendly and helpful. A highly recommended Care Home.
Reply from Karla Smith, Reviews Team at Manor LodgeThank you for taking the time to shar your experience, we are delighted to hear your mother has been so well cared for, we truly appreciate your kind words.
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Review from A P (Friend of Resident) published on 4 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I attended an evening session at Manor Lodge about nutrition and hydration. The session was delivered by the Head Chef and was informative and entertaining. Marcin explained how they prepare the meals and drinks adding flavour and supplements to optimise nutritional and fluid intake. I enjoyed sampling
some of the food and drinks! My relative used to love her food but is unable to eat a normal diet, I now feel reassured that she will be able to enjoy all the flavours of a Christmas dinner in a manageable form. Thank you for the session and to the catering staff for their skills and commitment to the residents.
Reply from Karla Smith, Reviews Team at Manor LodgeThank you for your wonderful feedback, we are delighted that you enjoyed the nutrition and hydration event and felt reassured about your relative meal.
At Manor Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Susan H (Son of Resident) published on 21 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Due to unforeseen circumstances my husband and I needed to find respite care for my Mother & Father in law urgently. After calling several homes in the area, Manor Lodge were the only home willing to work with us to get an assessment done within 24 hours to enable admission the very next day.


We

were so very pleased with everything. The facility is well run, has wonderful staff and parents were very well cared for. They reported to us that the food was wonderful and they had no complaints about anything. They were in Manor Lodge for 2 weeks. During that two weeks, and due to the rushed nature of their admission, there were a few minor issues to sort out and every single time we approached any member of staff our issues were immediately resolved. As I said before, I cannot rate the staff more highly, everyone was so friendly, so caring and so helpful. It's like everyone is part of one big happy family. I cannot recommend Manor Lodge more highly.
Reply from Karla Smith, Reviews Team at Manor LodgeHi Susan, Thank you so much for your heartfelt review. We are delighted to know that the team and Manor Lodge could support your family during a difficult time and provide the care, comfort and responsiveness your loved ones deserve.
At Manor Lodge Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Pam F (Daughter of Resident) published on 1 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly and well run care home. Staff attentive and looked after my Mum well. The physiotherapy team worked wonders with Mum. When she arrived she could hardly walk and 5 weeks later she is able to walk with an aid, get up from bed and dress herself.
Reply from Karla Smith, Reviews Team at Manor LodgeThank you for your feedback, we are delighted to hear how much progress you mum has made and that our team especially the physiotherapy colleagues were able to support her so well during her stay.
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Review from Dave R (Nephew of Resident) published on 29 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's such an important decision, finding a home to suit your loved one. I visited several homes with vacancies and can simply say that Manor Lodge was the best. My thanks to Karla and her colleagues in making my uncle welcome and communicating with me as he settles in to his new surroundings.
Reply from Karla Smith, Reviews Team at Manor LodgeThan you for your kind words, we are so pleased Manor Lodge felt like right choice for your uncle. I will pass your appreciation on to the team.
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Review from Susan R (Daughter of Resident) published on 16 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent two and a half weeks in the home while I was on holiday. I phoned her most evenings and she was quite happy there. A few friends visited her and she walked around the garden with them. She said all the staff were lovely and she knew she could ask them for help. She talked a lot to other
residents and enjoyed the company. Her room was right next to the reception and facing the carpark so Mum did find it quite noisy and she often woke very early. It wasn't easy to see the TV from the armchair but she didn't mind that. She enjoyed her lunches but found the 4.30pm meal too early to eat again. But then in the evening around 6 or 7 pm she felt hungry. At home, in her bungalow, that's when she would have a sandwich. She enjoyed her stay and would be happy to stay again. Thank you for looking after her.
Reply from Samantha Debenham, Reviews Team at Manor LodgeThank you so much for sharing your mother's experience during her stay with us at Manor Lodge. We are delighted to hear that she felt happy, comfortable, and well cared for by our staff. It's wonderful that she enjoyed spending time with friends, walking in the garden, and socialising with other residents. We appreciate your honest feedback about her room location and mealtimes. We understand how important a restful environment and meal schedule are to each individual, and we will take this into consideration to improve our service where possible. It's lovely to know your mother would be happy to stay with us again. We are grateful for the opportunity to care for her and look forward to welcoming her back anytime.Thank you once again for your kind words and trust in our team. Best wishes
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Review from John D (Son of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Manor Lodge Care Home has truly transformed our mother's life. Before moving, she faced repeated hospitalisations and serious infections, and we feared the worst. Since arriving, the attentive, skilled team has given her a new lease of life, her medications are expertly managed, and she now engages
daily in a wide range of activities and events. The leadership, nursing, and care staff all work together with exceptional professionalism, and even the dining experience is outstanding. We have no hesitation in praising this CQC 'Outstanding' rated home, fully deserving of its reputation.
Reply from Karla Smith, Reviews Team at Manor LodgeHi John, Thank you so much for your heartfelt feedback. We are truly touched to hear that Manor Lodge has made such a positive different in your mother life.
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Review from Lisa B (Daughter-in-law of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We recently searched for respite care for my mother-in-law after she had a nasty fall, while also giving my father-in-law a chance to get some much-needed rest. From the moment we visited Manor Lodge, we were struck by the warm welcome and the genuine "home from home" atmosphere. One staff member in
particular was incredibly friendly, taking the time to explain everything in detail, and her responsiveness was greatly appreciated and she put our minds at ease. The whole team showed such kindness and consideration - respecting my mother-in-law's need for space, while gently encouraging her to join in activities to help keep her mobile. The food was excellent - tasty, well presented, and always varied. We were especially impressed by how thoughtful the staff were in accommodating her individual eating needs. The overall standard of care was outstanding. Nothing was ever too much trouble, and we felt reassured knowing she was in such capable and compassionate hands.
Reply from Karla Smith, Reviews Team at Manor LodgeHi Lisa, Thank you for your thoughtful feedback. We’re really happy your mother-in-law felt at home and well looked after, and that our team’s care helped put your mind at ease.
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Review from J H (Daughter of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Manor lodge for a month now and has settled in very well . All the staff there are very attentive to all her needs and are very quick to resolve any issues that arise .
We had no hesitation in placing mum here as my dad was here 9 years ago in the nursing area . He recieved
excellent care and was treated with the utmost dignity and respect . There are still quite a few of the same staff working here ,so that shows what a lovely place it is to work .
Mums room is bright and spacious with her own en-suite facilities. It is kept clean at all times . All laundry is turned around quickly and the food is of a very high standard .
Mum enjoys the various daily activities from the pub quiz to armchair yoga and bingo .
The garden and courtyard are lovely for daily exercise and fresh air with plenty of seating for visitors .
I would 100% recommend Manor lodge to anyone looking for a Carehome for their loved one .
Reply from Karla Smith, Reviews Team at Manor LodgeThank you so much for your lovely feedback — we're delighted to hear that your mum has settled in well and is enjoying the activities and surroundings, and it's especially meaningful to know that your positive experience with your dad’s care brought you back to us.
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Review from Brenda T (Sister of Resident) published on 11 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister in law Beryl Graves has had restbite care for two weeks in July due to her supporting family going away for a family wedding in wales she was very happy while they're enjoying the company. The care she received was good although she was got up a few times before 6am which I thought was too
early food excellent with a good choice
Reply from Karla Smith, Reviews Team at Manor LodgeHi Brenda, thank you for taking the time to leave us feedback about your experience.
At Manor Lodge Care Home - Care UK we hold ourselves to a high standard and therefore we appreciate all feedback so we can continually look to improve and ensure the delivery of high quality care.
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Review from anne d (Daughter of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum received excellent care at Manor Lodge. From her original time in the residential community and then, as her illness progressed to the nursing unit.
The carers were attentive and responsive. Mum was treated with dignity and respect. The nurses in the unit were compassionate, patient and professional
and always happy to answer my many questions.
Mum's end of life care was exceptional. Both she, and us as a family, were so well looked after. Nothing was too much trouble.
The home itself is clean and modern. There is always plenty going on, music, crafts, games and outings. The food is excellent. There are regular meetings for family members where the management team actively encourage feedback and it is acted upon.
I wouldn't hesitate to recommend Manor Lodge and its wonderful team.
Reply from Karla Smith, Reviews Team at Manor LodgeThank you so much for sharing such a thoughtful and heartfelt message, it's incredibly meaningful to know that your mum, and your whole family, felt supported and cared for throughout her time with us, especially during such a difficult period.
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Review from Alex S (Respite Resident) published on 12 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I looked round Manor Lodge care home as I needed a weeks respite care after having a hip replacement and I was not disappointed. The management are friendly and enthusiastic, which instills confidence and they "deliver the goods", as it were. The care and support I received was absolutely amazing.
The care assistants are fun, caring, patient, so easy to talk to, nothing is too much trouble and they helped me as much or as little as I needed.
The food is wonderful, delicious and portions were tailored to my needs, especially as I went "off piste" with the menu, the chef and assistants were extremely accommodating. My bedroom was large as was my en-suite, so I didn't feel "hemmed in" at all, as I do tend to spread my stuff around. Everywhere was really clean and well tended, the garden areas are lovely, with several different areas and there is a couple of coffee machines, which is useful.
There's plenty of space to walk around inside and out and I felt safe everywhere.
Reply from Karla Smith, Reviews Team at Manor LodgeHi Alex S
Thank you so much for sharing your experience, it's wonderful to hear that Manor Lodge provided such exceptional care, comfort, and flexibility during your recovery.
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Review from Peter H (Son of Resident) published on 30 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After completing a lot of research I decided to book my father into Manor Lodge for a respite period. My father is 93 years old and has dementia. He still retains a great sense of humour and passion for life but can get confused. The break gave my partner and I an opportunity for some rest and a break
from the care we provide every day. I thought it might be a difficult period for my father but he returned home with a big smile on his face and said how much he had enjoyed his stay in 'the hotel'. I would like to thank all the staff at Manor Lodge for their good work and for making Dad's stay an enjoyable one. It has been a blessing for all of us and it was money well spent.The facilities were extremely clean and whenever I visited the clients were obviously enjoying their experience. There was laughter and singing and good food. I am sure my Dad will be happy to return in the future and I can rest assured that he will be cared for and supported well. Thank you for all you do.
Reply from Karla Smith, Reviews Team at Manor LodgeThank you so much for your heartfelt review. It means the world to us to know that your father enjoyed his stay and returned home smiling. We're truly glad we could provide him with a positive experience and give you both some well-deserved rest. Your kind words about the colleagues, atmosphere, and care are deeply appreciated, and we look forward to welcoming him back in the future.
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Current Review Score: 9.9 (9.858)

Overview of Review Score

The Review Score of 9.9 (9.858) out of 10 for Manor Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 56 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 56 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.858 for Manor Lodge is calculated as follows: ( (573 Excellents x 5) + (73 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 656 Ratings = 4.858
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Manor Lodge is based on 56 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 56 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Sep 2024

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Outstanding
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (114)

Meet the Team (1)

Natasha

Natasha Webster

Job Title: Home Manager

Hi, I'm Natasha Webster, the Home Manager at Manor Lodge.


I am a qualified Registered Nurse and have completed the Future Home Manager training with Care UK. I previously worked as Deputy Manager at Manor Lodge and, before joining Care UK six years ago, I was a Clinical Nurse Specialist at a local hospice in Surrey. After supporting a Care UK home as a CNS, I was inspired by the happy atmosphere and compassionate team, which led me to apply for a Clinical Nurse Manager role.


A care home manager should be compassionate and values-driven, promoting dignity, safety and person-centred care. Strong leadership, emotional intelligence, and sound clinical and governance knowledge are essential to ensure high standards and support both residents and staff.


My favourite part of the day is walking around the home, seeing residents and staff happy, and watching meaningful moments and achievements unfold.


Outside of work, my family and I enjoy WWII re-enactment weekends, 1940s swing jive dancing with my daughter, and I also enjoy crochet and knitting.


My biggest career highlight has been becoming a Home Manager. I’m proud of the difference we make in residents’ lives each day and supporting staff to grow. The most important part of my role is ensuring residents are happy and safe, and that staff feel supported to develop and progress.

Frequently Asked Questions about Manor Lodge

What types of Care is Manor Lodge registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Manor Lodge have?

There are 120 Single Rooms.

What are the Facilities & Services at Manor Lodge?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Manor Lodge to the centre of Chelmsford?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manor Lodge to verify any information. View our terms and conditions. Manor Lodge has an Enhanced Service - more info.