Very friendly and well run care home. Staff attentive and looked after my Mum wellPam F(Daughter of Resident/Service User)
Very friendly and well run care home. Staff attentive and looked after my Mum wellPam F(Daughter of Resident/Service User)
Manor Lodge is a CQC ‘Outstanding’ (January 2025) and welcoming care home in Chelmsford that delivers permanent and respite nursing, residential and dementia care. Known as a ‘home for life’, the team can support when a loved one’s needs change through a personalised care plan.
The purpose-built, Essex care home has fantastic facilities, including a café area, cinema room, hair and beauty salon and in-house physiotherapy gym.
Conveniently located a short walk...
Manor Lodge is a CQC ‘Outstanding’ (January 2025) and welcoming care home in Chelmsford that delivers permanent and respite nursing, residential and dementia care. Known as a ‘home for life’, the team can support when a loved one’s needs change through a personalised care plan.
The purpose-built, Essex care home has fantastic facilities, including a café area, cinema room, hair and beauty salon and in-house physiotherapy gym.
Conveniently located a short walk away from Chelmsford city centre, residents can enjoy easy access to local amenities and transport links. The dedicated lifestyle team also arrange trips and outings in the home’s own minibus.
Manor Lodge is proud to be accredited with the Gold Standards Framework Care Homes Programme.
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Care Provided by Manor Lodge
Primary Care Categories
Older Person Care
Dementia
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Younger Adults
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
For a maximum of 120 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Acquired Brain Injury (ABI)
Accreditations
Gold Standards Framework (GSF)
Facilities
Own Furniture if required
Smoking not permitted
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Wheelchair Access
Gardens
Bar/Café
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
From £1,925
From £2,165
Residential Dementia Care
From £2,020
From £2,272
Nursing Care
From £2,205
From £2,480
Contact Manor Lodge to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Manor Lodge for full pricing details and T&Cs.
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Onsite Tours of Manor LodgeUsually available on Mon, Tue, Wed, Thu, Fri, Sat(between 10:00 AM to 4:00 PM)For same day appointments, please call the care home and they will advise on availability. Weekend appointments are also available with advanced notice. Care UK's Care Support Team will contact you to arrange a provisional appointment. Please select a preferred date and time to view the home, however, please be aware this will not be confirmed until they have been able to speak with you. Our Care Support Team will call you within 24hours to discuss your care needs and confirm the appointment.
Review from Richard C (Stepson of Resident) published on 11 November 2023 Submitted via Website•
Overall Experience
My stepfather has settled very well at Manor Lodge, thanks to the care and attention of all the staff. We would like to pay particular thanks to the care team who have worked hard to ensure that my stepfather is comfortable and welcomed.
My stepfather has settled very well at Manor Lodge, thanks to the care and attention of all the staff. We would like to pay particular thanks to the care team who have worked hard to ensure that my stepfather is comfortable and welcomed.
↩Reply from Reviews Team, Reviews Team at Manor Lodge
Hi Richard, we are so pleased to hear your stepfather has settled very well at Manor Lodge. Thank you so much for your lovely words.
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Review from Linda A (Daughter of Resident) published on 11 November 2023 Submitted via Website•
Overall Experience
Manor Lodge is a wonderful home with lovely, caring, helpful staff and great food. I am so pleased that my Mum is there, she’s been made so welcome by everyone from the moment she arrived and she’s so pleased to be there. I have complete peace of mind that she is so well looked after.
Manor Lodge is a wonderful home with lovely, caring, helpful staff and great food. I am so pleased that my Mum is there, she’s been made so welcome by everyone from the moment she arrived and she’s so pleased to be there. I have complete peace of mind that she is so well looked after.
↩Reply from Reviews Team, Reviews Team at Manor Lodge
Hi Linda, thank you very much for your glowing review, it really does mean the world to us.
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Review from Linda D (Relative of Resident) published on 28 September 2023 Submitted via Postal Review Card•
Overall Experience
My mother was a resident in Manor Lodge seven years ago. Now my 102 year old aunt is a resident - some staff still working there from seven years ago! Excellent care from the staff.
Lots of activities and interaction from the activity staff (2 of which were working when Mum was a resident)....
My mother was a resident in Manor Lodge seven years ago. Now my 102 year old aunt is a resident - some staff still working there from seven years ago! Excellent care from the staff. Lots of activities and interaction from the activity staff (2 of which were working when Mum was a resident).
Highly recommend this care home to others.
↩Reply from Karla Smith, Karla Smith at Manor Lodge
Hi Linda thank you very much for your lovely words.
At Manor Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from G M (Granddaughter of Resident) published on 17 July 2023 Submitted via Postal Review Card•
Overall Experience
Manor Lodge is lovely with friendly and wonderful staff. We feel very happy with the care Nanny receives here.
Manor Lodge is lovely with friendly and wonderful staff. We feel very happy with the care Nanny receives here.
↩Reply from Hannah Atherley, Reviews Team at Manor Lodge
Hi, thank you very much for taking the time to leave us feedback about your experience. At Manor Lodge, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Rachael C (Granddaughter of Resident) published on 17 July 2023 Submitted via Postal Review Card•
Overall Experience
Fantastic staff, pleasant surroundings. Lots of activities for residents and their families. Clean, tidy and welcoming.
A couple of ladies are exceptional and stand our from the rest.
Fantastic staff, pleasant surroundings. Lots of activities for residents and their families. Clean, tidy and welcoming.
A couple of ladies are exceptional and stand our from the rest.
↩Reply from Hannah Atherley, Reviews Team at Manor Lodge
Hi Rachael, thank you for rating us 5 stars and for the lovely feedback on our team.
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Review from T J (Son of Resident) published on 19 April 2023 Submitted via Website•
Overall Experience
My mother has been at Manor Lodge (Chelmsford) for a few months now, initially in the care section and recently in the nursing care section. The staff are very attentive, friendly, informative and always looking out for the residents in a genuinely kind and caring manner. Our family's frequent...
My mother has been at Manor Lodge (Chelmsford) for a few months now, initially in the care section and recently in the nursing care section. The staff are very attentive, friendly, informative and always looking out for the residents in a genuinely kind and caring manner. Our family's frequent visits are always welcomed and we always have immediate access to my Mother. The staff are very proactive in encouraging social interaction with other residents. The nursing care which we recently experienced has been exceptionally professional. All staff were very helpful in my Mother's transition from care to nursed sections and proactively kept us informed of all steps and our many concerns. Staff in both sections are very regular in checking in on my Mother to make sure all is well and all her needs are being met. The building is pleasant and functional. I would thoroughly recommend this care home and its wonderful staff. I sleep much easier knowing that she is being so well cared for.
↩Reply from Caprice Geisha, Reviews Team at Manor Lodge
Thank you very much for taking the time to leave us feedback about the home and the staff, it really does mean a lot to us. We are so glad you are happy with the level of care your mother receives at Manor Lodge.
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Review from Claire T (Daughter of Resident) published on 16 January 2023 Submitted via Postal Review Card•
Overall Experience
My father has been in Manor Lodge for just over a year and I can honestly say he loves it. He is extremely well cared for in all aspects of his care. He especially likes the activities and joins in all those he can. A really big thing for us as a family is we know dad is happy and well cared for so...
My father has been in Manor Lodge for just over a year and I can honestly say he loves it. He is extremely well cared for in all aspects of his care. He especially likes the activities and joins in all those he can. A really big thing for us as a family is we know dad is happy and well cared for so we have no worries.
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Review from A T (Grandson of Resident) published on 16 January 2023 Submitted via Postal Review Card•
Overall Experience
Excellent care in every aspect.
Excellent care in every aspect.
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Review from Linda F (Daughter of Resident) published on 18 November 2022 Submitted via Postal Review Card•
Overall Experience
Right from the first phone call to the home, I felt as if I was understood. The manager showed us around the home felt welcoming and homely. My mum was only there a short time but was really looked after. Nothing was too much trouble. When Mum passed away I was treated with care and dignity by the...
Right from the first phone call to the home, I felt as if I was understood. The manager showed us around the home felt welcoming and homely. My mum was only there a short time but was really looked after. Nothing was too much trouble. When Mum passed away I was treated with care and dignity by the amazing staff.
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Review from Carol B (Daughter of Resident) published on 11 August 2022 Submitted via Postal Review Card•
Overall Experience
Mum has been here nearly two months. We were apprehensive and extremely emotional having made the decision to place her in a care home. We really needn't have worried. Manor Lodge is just wonderful, clean, modern and perfect for Mum's needs. The staff, each and every one of them, are truly...
Mum has been here nearly two months. We were apprehensive and extremely emotional having made the decision to place her in a care home. We really needn't have worried. Manor Lodge is just wonderful, clean, modern and perfect for Mum's needs. The staff, each and every one of them, are truly wonderful. Caring and compassionate. We have absolutely no concerns about having chosen this wonderful home for Mum.
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Review from Leigh M (Son of Resident) published on 13 July 2022 Submitted via Postal Review Card•
Overall Experience
We chose Manor Lodge in the first instance due to the CQC grading of outstanding. Following a joint visit, we grilled the staff about all of our concerns. Our questions were answered fully and we found the staff to be very friendly, even those who were just met in passing. Many of the staff have...
We chose Manor Lodge in the first instance due to the CQC grading of outstanding. Following a joint visit, we grilled the staff about all of our concerns. Our questions were answered fully and we found the staff to be very friendly, even those who were just met in passing. Many of the staff have been here for some years, which is reassuring. The venue is clean and tidy. The food is good and they have a good activity regime. Nothing seems to be too much trouble. Staff regularly pop in to check on Mum during our visits, again very reassuring.
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Review from J S (Daughter of Resident) published on 30 June 2022 Submitted via Postal Review Card•
Overall Experience
Everyone was so friendly and happy. Lovely environment. I'm very happy that my mum is staying in Manor Lodge.
Everyone was so friendly and happy. Lovely environment. I'm very happy that my mum is staying in Manor Lodge.
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Review from Patricia W (Friend of Resident) published on 27 June 2022 Submitted via Postal Review Card•
Overall Experience
I find this to be an excellent home. Having been to several care homes, I can honestly say I find this to be the best. Staff seem to be very attentive to their residents.
I find this to be an excellent home. Having been to several care homes, I can honestly say I find this to be the best. Staff seem to be very attentive to their residents.
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Review from Chris D (Son of Resident) published on 22 June 2022 Submitted via Postal Review Card•
Overall Experience
The home and staff provide a friendly and welcoming environment. Any issues are responded to quickly and efficiently.
Overall, my father is very happy with the care he receives.
The home and staff provide a friendly and welcoming environment. Any issues are responded to quickly and efficiently.
Overall, my father is very happy with the care he receives.
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Review from Barry G (Son of Resident) published on 21 June 2022 Submitted via Website•
Overall Experience
Outstanding ++
My mum has challenging medical and mental needs. 2 previous homes have failed badly to meet these and have caused Mum to go into hospital 7 times in 12 months.
Manor Lodge simply have things under control through outstanding nursing and care staff, plus very professional and...
Outstanding ++
My mum has challenging medical and mental needs. 2 previous homes have failed badly to meet these and have caused Mum to go into hospital 7 times in 12 months.
Manor Lodge simply have things under control through outstanding nursing and care staff, plus very professional and dedicated management.
We couldn't ask for more! Thank you!!
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Review from Sarah H (Relative of Resident) published on 12 June 2022 Submitted via Postal Review Card•
Overall Experience
My aunt was at Manor Lodge for respite care; she loved her time here. The staff was really attentive to all her needs. It's always clean.
My aunt was at Manor Lodge for respite care; she loved her time here. The staff was really attentive to all her needs. It's always clean.
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Review from Charlotte P (Granddaughter of Resident) published on 12 June 2022 Submitted via Postal Review Card•
Overall Experience
My nan loves it here, the staff are all very friendly and welcoming. The receptionists are always bubbly and talkative and her room is always cleaned to a good standard.
My nan loves it here, the staff are all very friendly and welcoming. The receptionists are always bubbly and talkative and her room is always cleaned to a good standard.
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Review from F M (Daughter of Resident) published on 20 May 2022 Submitted via Postal Review Card•
Overall Experience
I'm surprised at the high level of care and support that Mum gets and with the genuine interest that the staff have towards her (and caring). The food is excellent.
I'm surprised at the high level of care and support that Mum gets and with the genuine interest that the staff have towards her (and caring). The food is excellent.
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Review from P C (Son of Resident) published on 5 April 2022 Submitted via Postal Review Card•
Overall Experience
My dad moved into Manor Lodge two years ago - I am so happy with the care he has received - always busy doing activities, and enjoys the food - and staff treat him with kindness. Lovely home.
My dad moved into Manor Lodge two years ago - I am so happy with the care he has received - always busy doing activities, and enjoys the food - and staff treat him with kindness. Lovely home.
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Review from Kerry A (Granddaughter of Resident) published on 3 March 2022 Submitted via Postal Review Card•
Overall Experience
My grandad is a resident here and is always happy, content and engaged when I visit. He likes doing all the activities. He is treated with such kindness and dignity and I am so pleased to see him so settled and cared for.
Thank you Manor Lodge.
My grandad is a resident here and is always happy, content and engaged when I visit. He likes doing all the activities. He is treated with such kindness and dignity and I am so pleased to see him so settled and cared for.
Thank you Manor Lodge.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 September 2024
Overall Outstanding
CaringOutstanding
EffectiveGood
ResponsiveGood
SafeOutstanding
Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (42) & Events (0)
News
27 Oct 2026
A Care UK colleague has raised £310 for PTSD UK after organising a bake sale at the provider's Colchester based Support Centre, with the total boosted through Care UK's matched...
27 Oct 2026
A Care UK colleague took to the skies to raise money for Parkinson’s UK after being inspired by a resident’s determination to make a difference. Shahvez Tauqir, Customer Relations Manager...
27 Oct 2026
A mother and daughter from a Care UK care home laced up their walking boots and trekked almost 100 miles across the Scottish Highlands to raise thousands of pounds for...
Hi, I'm Natasha Webster, the Home Manager at Manor Lodge.
I am a qualified Registered Nurse and have completed the Future Home Manager training with...
Hi, I'm Natasha Webster, the Home Manager at Manor Lodge.
I am a qualified Registered Nurse and have completed the Future Home Manager training with Care UK. I previously worked as Deputy Manager at Manor Lodge and, before joining Care UK six years ago, I was a Clinical Nurse Specialist at a local hospice in Surrey. After supporting a Care UK home as a CNS, I was inspired by the happy atmosphere and compassionate team, which led me to apply for a Clinical Nurse Manager role.
A care home manager should be compassionate and values-driven, promoting dignity, safety and person-centred care. Strong leadership, emotional intelligence, and sound clinical and governance knowledge are essential to ensure high standards and support both residents and staff.
My favourite part of the day is walking around the home, seeing residents and staff happy, and watching meaningful moments and achievements unfold.
Outside of work, my family and I enjoy WWII re-enactment weekends, 1940s swing jive dancing with my daughter, and I also enjoy crochet and knitting.
My biggest career highlight has been becoming a Home Manager. I’m proud of the difference we make in residents’ lives each day and supporting staff to grow. The most important part of my role is ensuring residents are happy and safe, and that staff feel supported to develop and progress.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manor Lodge to verify any information. View our terms and conditions. Manor Lodge has an Enhanced Service -what an Enhanced Service includes.
