Manor Lodge

My grandmother suffers from advanced dementia. The dementia suite is outstanding. They care for my nan as if she is in her own home, allowing her to take risks, nurturing her interests, providing dignity. Each area within the home - activities, catering, housekeeping - work beyond expectation. They really have become part of our extended family, each and every one.

This home is a lovely place, lovely staff and very welcoming. The residents are always happy and well cared for and loved by the staff. The place is spotlessly clean and no smells.

Lots of activities to keep guests active. Guests always treated with respect and dignity.

Cannot recommend this care home more. My father has been very well cared for and always made myself and my family feel very welcome and at home. Very happy with all care provided.

I visit my grandad on a regular basis. He is always smiling, happy and relaxed. The staff always welcome and make me feel part of the family. Thank you, Manor Lodge, for the care you provide.

The staff at Manor Lodge are fantastic. They genuinely care for their residents and treat them like family. This is all staff, nurses, carers, catering, cleaners and admin. They were all wonderful to my mum. My mum lived six months longer than was expected and I know this was due to the dedication of the whole team at Manor Lodge. I cannot thank them enough for their kindness to my mum and to us.

They are firm but so patient, the cleanliness and organisation of the premises is excellent and I would certainly recommend anyone to this care home should the need arise.

My husband entered Manor Lodge Care Home with dementia. His treatment there has been first class. He has recently died at the care home in the nursing section and they were very dignified at all times.

My mum was unable to take care of herself and has been in Manor Lodge since July 2018. I can't praise the care home enough, from the management to all the staff their care and kindness I couldn't ask for more for my mum and I know when I walk away she is so well looked after and very safe. No matter what time or what day I go her care remains the same I'm 100% rested knowing my mum is in the best care home.

Manor Lodge. What can I say? Superlatives are not nearly enough. My experience, having visited many other 'establishments', was jaundiced. From the moment I was greeted, on entering Manor Lodge, the care taken to answer all my concerns, to the welcome my mother as the resident received, was excellent. I wondered if it could be maintained. I need not have worried. Manor Lodge exceeded my and my mother's expectations. The staff, without exception, to both of us, were superb, caring and resident focused. My mother's room was all that she needed, that she could, and did, individualise to her wishes. Hygiene was and is a priority, and food and fluids monitored to promote well-being - both varied and a good flavourful selection - with cakes and pastries to tempt the pallet. Likened to a hotel stay, I have and do unreservedly recommend to all. There will be those who expect the earth, or perfection, both are unrealistic. For the most precious life, my mother's, I had trusted her care to Manor Lodge. Not a day passed when I or she felt that trust was misplaced.

Management and staff appear dedicated to the wellbeing of my wife which is a great comfort and relief from future anxiety.

You are a credit to the caring profession.

Manor Lodge provided first-rate care for my father over a period of three years in the Baddow and latterly and Danbury Units. The staff were always helpful and extremely patient with him. My mother and I would not hesitate to recommend Manor Lodge.

The care of our mother was amazing.

Thank you once again we could not have found a better place for her.

My wife has become a resident, I feel she is safe cared for, entertained and treated with respect, as is all of our family.

When you go to sleep at night and don't worry, you know you have picked the right care home. The staff all know my dad by his name and I know that pleases him very much, even the reception and maintenance team go out of their way to get to know the residents and are so friendly.

Manor Lodge is a very special care home, somewhere you quickly feel is home to your loved and it is a pleasure to visit. The excellent staff are always friendly, helpful and very professional. nothing is too much trouble. It's always very clean in the general areas as well as the residents own room. the management style is key, hands-on which I am sure makes for the high standard throughout the home.

Taking a typical visit step by step - parking sometimes very limited. Welcome is always friendly - security good - care home always has a clean and light appearance - Pleshey Lounge is comfortable although TV is too small. Rooms are pleasant and clean although only one visitor chair. Staff are always friendly. Facilities - 'conservatory' with small kitchen feels like we've gone out (very pleasant). Highlight of August must be the fete despite working hard (and doing very well) on entertainment all year round the staff pull out all the stops for what is a very enjoyable day - lovely to see them all join in.

A very open care home. You can visit any time. Very clean and fresh looking. Staff appear to genuinely have the residents best interest at heart. Staff are friendly and always on hand if needed.