Manor Lodge

I attended an evening session at Manor Lodge about nutrition and hydration. The session was delivered by the Head Chef and was informative and entertaining. Marcin explained how they prepare the meals and drinks adding flavour and supplements to optimise nutritional and fluid intake. I enjoyed sampling some of the food and drinks! My relative used to love her food but is unable to eat a normal diet, I now feel reassured that she will be able to enjoy all the flavours of a Christmas dinner in a manageable form. Thank you for the session and to the catering staff for their skills and commitment to the residents.

Due to unforeseen circumstances my husband and I needed to find respite care for my Mother & Father in law urgently. After calling several homes in the area, Manor Lodge were the only home willing to work with us to get an assessment done within 24 hours to enable admission the very next day.

We were so very pleased with everything. The facility is well run, has wonderful staff and parents were very well cared for. They reported to us that the food was wonderful and they had no complaints about anything. They were in Manor Lodge for 2 weeks. During that two weeks, and due to the rushed nature of their admission, there were a few minor issues to sort out and every single time we approached any member of staff our issues were immediately resolved. As I said before, I cannot rate the staff more highly, everyone was so friendly, so caring and so helpful. It's like everyone is part of one big happy family. I cannot recommend Manor Lodge more highly.

Very friendly and well run care home. Staff attentive and looked after my Mum well. The physiotherapy team worked wonders with Mum. When she arrived she could hardly walk and 5 weeks later she is able to walk with an aid, get up from bed and dress herself.

It's such an important decision, finding a home to suit your loved one. I visited several homes with vacancies and can simply say that Manor Lodge was the best. My thanks to Karla and her colleagues in making my uncle welcome and communicating with me as he settles in to his new surroundings.

My mother spent two and a half weeks in the home while I was on holiday. I phoned her most evenings and she was quite happy there. A few friends visited her and she walked around the garden with them. She said all the staff were lovely and she knew she could ask them for help. She talked a lot to other residents and enjoyed the company. Her room was right next to the reception and facing the carpark so Mum did find it quite noisy and she often woke very early. It wasn't easy to see the TV from the armchair but she didn't mind that. She enjoyed her lunches but found the 4.30pm meal too early to eat again. But then in the evening around 6 or 7 pm she felt hungry. At home, in her bungalow, that's when she would have a sandwich. She enjoyed her stay and would be happy to stay again. Thank you for looking after her.

Manor Lodge Care Home has truly transformed our mother's life. Before moving, she faced repeated hospitalisations and serious infections, and we feared the worst. Since arriving, the attentive, skilled team has given her a new lease of life, her medications are expertly managed, and she now engages daily in a wide range of activities and events. The leadership, nursing, and care staff all work together with exceptional professionalism, and even the dining experience is outstanding. We have no hesitation in praising this CQC 'Outstanding' rated home, fully deserving of its reputation.

We recently searched for respite care for my mother-in-law after she had a nasty fall, while also giving my father-in-law a chance to get some much-needed rest. From the moment we visited Manor Lodge, we were struck by the warm welcome and the genuine "home from home" atmosphere. One staff member in particular was incredibly friendly, taking the time to explain everything in detail, and her responsiveness was greatly appreciated and she put our minds at ease. The whole team showed such kindness and consideration - respecting my mother-in-law's need for space, while gently encouraging her to join in activities to help keep her mobile. The food was excellent - tasty, well presented, and always varied. We were especially impressed by how thoughtful the staff were in accommodating her individual eating needs. The overall standard of care was outstanding. Nothing was ever too much trouble, and we felt reassured knowing she was in such capable and compassionate hands.

I would 100% recommend Manor lodge to anyone looking for a Carehome for their loved one .

My sister in law Beryl Graves has had restbite care for two weeks in July due to her supporting family going away for a family wedding in wales she was very happy while they're enjoying the company. The care she received was good although she was got up a few times before 6am which I thought was too early food excellent with a good choice

I wouldn't hesitate to recommend Manor Lodge and its wonderful team.

There's plenty of space to walk around inside and out and I felt safe everywhere.

After completing a lot of research I decided to book my father into Manor Lodge for a respite period. My father is 93 years old and has dementia. He still retains a great sense of humour and passion for life but can get confused. The break gave my partner and I an opportunity for some rest and a break from the care we provide every day. I thought it might be a difficult period for my father but he returned home with a big smile on his face and said how much he had enjoyed his stay in 'the hotel'. I would like to thank all the staff at Manor Lodge for their good work and for making Dad's stay an enjoyable one. It has been a blessing for all of us and it was money well spent.The facilities were extremely clean and whenever I visited the clients were obviously enjoying their experience. There was laughter and singing and good food. I am sure my Dad will be happy to return in the future and I can rest assured that he will be cared for and supported well. Thank you for all you do.

We cannot thank Manor Lodge staff enough for everything they did to care for our gran, Iris, who came into their care in April 2020. Everyone without exception has been so kind and considerate. During her time at Manor Lodge staff really looked after gran, and us as her immediate family. She received the very highest standard of care and was very happy here. It was a very challenging period at the start of covid when gran took up residence here but staff made the transition work smoothly and went the extra mile to make gran feel at home and safe. We have such happy memories of many visits and time spent with gran. In fact, the staff became part of her family. Their care and love for her was genuine and heartfelt and she was treated with dignity and respect. This continued when gran sadly became ill and passed away. She was given a guard of honour by staff on duty who paid their respects, which was very touching. We feel so lucky she was a resident here for so long. Thank you!

Always when I arrive to visit my friend I get greeted with a nice smile and hello. Staff treat the residents with the greatest of care and respect nothing is too much trouble such a pleasant atmosphere making their stay at Manor Lodge the best is can be.

I had no hesitation in placing my mother into care at Manor Lodge as my father received exceptional care there. The professionalism of all the senior staff in all departments gives me the reassurance that my mother is in good hands. I like the fact that i am involved with her monthly care review this gives me peace of mind and i can discuss any concerns. All the staff are helpful polite and understanding with a willingness to please. Mother is encouraged to join in with the activities and it is lovely to see her smiling and singing once again. She loves having her hair done and says the food is good and the chef comes up with new ideas to encourage her to eat. Placing my mother in care was very concerning for me but i can honestly say for nearly a year now Manor Lodge have taken exceptional good care of her and mother is very settled. The management listen and quick to resolve any concerns. Heartfelt thanks to all the staff.

Our whole experience with Manor Lodge has been extremely reassuring. After a couple of visits we were planning to move Mum in this Summer. However circumstances changed & we needed a room earlier. A room became available & the transition went very smoothly. Obviously it is an anxious time for all, but we were all treated with empathy & understanding. The staff are very friendly, caring & encouraging. Members of our family visit regularly & are always welcome. It has meant a lot to our family to know that Mum is in a safe & friendly environment where she feels comfortable. Having that reassurance is paramount.

I thought it would take a lot longer for mum to settle in but I think she is actually enjoying the attention she receives which is great to see.

We are very thankful for all that has been done for her.

My heartfelt thanks to the Manor Lodge family for their kindness at a difficult time.

All the staff we have met so far are so supportive, caring, pleasant and helpful and can't do enough for my mum. I am secure in the knowledge that mum is in the best hands and is being cared for as she would have wished.