Submit a Review for The Oaks Care Home
15/25 Oaks Drive, Lexden, Colchester, CO3 3PR
View full details of The Oaks Care HomeLatest Reviews for The Oaks Care Home
14 March 2026
I found the staff amazing and so caring. The level
Of personal care given is very high and the nursing care is outstanding .the support and assistance given to families is above and beyond the level you would expect.
13 March 2026
Eric, my 95 year old father, was treated with care and dignity throughout his short stay (approximately six weeks). There was a warm, safe feeling at The Oaks, and the staff wre always attentive to the needs of Eric and his family. I would recommend the home to potential new residents and their
family. The oaks was always kept very clean and smelt fresh, unlike some other homes that we visited.
04 March 2026
The care home needs the current manager to stay instead of being on an interim basis Leadership over the past two years has been poor. The only way forward is to have the current manager in place for the future for the home.
05 February 2026
This care home sets the standard for warmth, professionalism, and dignity. From the first visit, it was clear that residents are genuinely known, not just cared for. Staff are attentive, patient, and unfailingly kind, treating everyone with respect and good humour. Communication with families is
excellent, with regular updates and an open-door approach that builds real trust. The home itself is clean, calm, and welcoming, with thoughtful activities that encourage independence and companionship. Most importantly, residents feel safe, valued, and happy here. Knowing our loved one is so well cared for brings enormous peace of mind. We recommend it without hesitation.
31 March 2025
I recently visited The Oaks Care Home, and I have to say, it's one of the most welcoming places I've come across. From the moment you walk in, there's a warmth about it-not just from the decor but from the staff, who are genuinely kind, attentive, and happy in their work. That makes all the
difference.
The home is well maintained and thoughtfully considered, with lovely little details that set it apart from the usual care home feel. Small, carefully designed spaces create a more homely and engaging environment, rather than something overly clinical. You can tell a lot of thought has gone into making it a comfortable and uplifting place.
And the food-absolutely delicious. You don't often expect that in a care home, but clearly, they do things properly here.
It's a place that feels warm, well-run, and full of care in every sense of the word. I wouldn't hesitate to recommend it.
07 February 2025
Dad's been here for a year and from the first his care has been exemplary. The staff, whatever their role go above and beyond; be it medical or personal care, dietry assistance, greeting, answering queries of all kinds. Every staff member is cheerful and helpful. Since beginning this, Dad has passed
away. The night staff helped and comforted us so well and looked after Dad's last hours like family. Thank you so much.
03 February 2025
Mum is very happy at The Oaks Care Home. She has wonderful carers who have now become her friends. The nursing care that she receives is excellent. She enjoys her food and the reception staff are always friendly and welcoming.
06 November 2024
My husband was discharged to The Oaks from the hospital in July and I think has settled very well. The staff have taken time to get to know him, they are very friendly to us as a family and welcome us all with a smile, even the dog who he misses. Initially not very compliant, they persevered and he
is now up most days and enjoying the company and activities that are provided. I have to add a word about the reception staff. Always a smile when they open the door. A good start to a visit.
03 September 2024
In my time in The Oaks Care Home, I have found all the staff very helpful and caring and always put the residents first.
27 August 2024
Very clean and comfortable. Friendly staff and I am happy staying here.
07 May 2024
My mother moved into The Oaks in September 2023. She was 93 and has several medical issues. We found The Oaks provided exceptional care and was spotlessly clean. All the staff were very caring and made her stay as comfortable as possible. Nothing is too much trouble. Sadly Mum passed away after 6
months. Thank you to all the team at The Oaks in all departments.
21 November 2023
I am beginning this review of our experience of The Oaks with the first few moments after we arrived to visit my brother who had been admitted about an hour earlier by ambulance direct from the hospital. We asked about certain things being allowed. The answer: "Of course, it's his home now", touched
us deeply. He had been very poorly and confused. The difference from then to the present is largely down to the kindness and care he has received and he is much calmer and contented. Smiling faces greet him and he often tells us how lovely the staff are to him. Facilities are important but the all-important factor is the staff. The Oaks is special!
17 November 2023
A very comfortable care home with good amenities and lots of outside space for residents to enjoy. The staff are all very friendly and welcoming to visitors. I really cannot find anything negative to say.
10 October 2023
As a family, our review of The Oaks Care Home is one of satisfaction and a warm, lively feeling whenever we come through the doors to see my dad. My mum is here daily and cannot put enough praise on how our dad is being cared for. The facilities, staff and assistance to go that extra mile are very
good and thorough. A period of change and uncertainty for my dad, and it's really good to leave off on each visit knowing he is being cared for. Very settling. Thank you all.
10 October 2023
My wife was discharged into The Oaks Care Home from hospital in May. I had been wanred her chances of survival were not good and she was on end-of-life care. She has advanced dementia.
However, thanks to the love and care of all the lovely Oaks staff, she is still with me. She has put on weight,
she eats and drinks, and can now be put in a wheelchair.
I cannot thank enough all the levels of staff and nurses at The Oaks for their kindness and love.
27 July 2023
From the start me were made very welcome, it is not a bit like a medical establishment but more like visiting a good friend's home. The resident's every need is catered for with love, respect and dignity. The meals are well presented with a good variety and choice. Residents are encouraged to join
in stimulating activities, entertainers are invited and also animals visit. They celebrate special occasions and have lots of little treats. They also enquire about the well-being of their visitors. Would be hard to find anywhere better. We are truly blessed.
26 July 2023
My husband has been a resident at The Oaks for 7 months. He has Alzheimer's, loss of sight and other physical problems which have rendered him bed-ridden. Our experience is that all the staff from reception to the nurses, carers and house staff have all been endlessly kind, caring, understanding and
helpful to us both. There is therefore a special atmosphere of community in the home and inevitable staff changes in the current climate have been absorbed well.
There is currently a programme of necessary redecoration in hand by the house staff which is welcome and refreshing the environment. My husband's illnesses preclude him from any participation in group entertainments and activities but generally there seems to be a lot going on. He particularly enjoys his meals which are well cooked and there is a good and balanced variety.
It might be helpful to receive regular care plan updates but staff have been willing to discuss queries when requested. Our contact with management has been limited but necessary procedures seem to be in place. I am reassured that my husband is well cared for, comfortable and as happy as his condition allows.
29 March 2023
My uncle had a short stay at The Oaks Care Home and as a family, we were very happy. The manager was very comforting and approachable and we felt very safe with my uncle being cared for at this home. I would highly recommend this home to others from our personal experience.
16 March 2023
Such a quick turnaround from enquiry to assessment to admission. All staff are very helpful and polite that we came across. We visited the care home and were given a very informative show round. The manager was helpful and the information provided was helpful to our situation. Given the situation,
this was a positive experience compared to what we have come across so far.
28 February 2023
Wanted to say a big thank you to The Oaks Care Home. Couldn't have asked for a better team to look after my grandad. Every member of staff from nurses, carers and housekeepers to kitchen etc were kind, caring and always welcoming. The manager always had time for a chat and any questions we had were
always answered. Thanks once again, you're all amazing.
Latest Reviews for The Oaks Care Home
14 March 2026
I found the staff amazing and so caring. The level
Of personal care given is very high and the nursing care is outstanding .the support and assistance given to families is above and beyond the level you would expect.
13 March 2026
Eric, my 95 year old father, was treated with care and dignity throughout his short stay (approximately six weeks). There was a warm, safe feeling at The Oaks, and the staff wre always attentive to the needs of Eric and his family. I would recommend the home to potential new residents and their
family. The oaks was always kept very clean and smelt fresh, unlike some other homes that we visited.
04 March 2026
The care home needs the current manager to stay instead of being on an interim basis Leadership over the past two years has been poor. The only way forward is to have the current manager in place for the future for the home.
05 February 2026
This care home sets the standard for warmth, professionalism, and dignity. From the first visit, it was clear that residents are genuinely known, not just cared for. Staff are attentive, patient, and unfailingly kind, treating everyone with respect and good humour. Communication with families is
excellent, with regular updates and an open-door approach that builds real trust. The home itself is clean, calm, and welcoming, with thoughtful activities that encourage independence and companionship. Most importantly, residents feel safe, valued, and happy here. Knowing our loved one is so well cared for brings enormous peace of mind. We recommend it without hesitation.
31 March 2025
I recently visited The Oaks Care Home, and I have to say, it's one of the most welcoming places I've come across. From the moment you walk in, there's a warmth about it-not just from the decor but from the staff, who are genuinely kind, attentive, and happy in their work. That makes all the
difference.
The home is well maintained and thoughtfully considered, with lovely little details that set it apart from the usual care home feel. Small, carefully designed spaces create a more homely and engaging environment, rather than something overly clinical. You can tell a lot of thought has gone into making it a comfortable and uplifting place.
And the food-absolutely delicious. You don't often expect that in a care home, but clearly, they do things properly here.
It's a place that feels warm, well-run, and full of care in every sense of the word. I wouldn't hesitate to recommend it.
07 February 2025
Dad's been here for a year and from the first his care has been exemplary. The staff, whatever their role go above and beyond; be it medical or personal care, dietry assistance, greeting, answering queries of all kinds. Every staff member is cheerful and helpful. Since beginning this, Dad has passed
away. The night staff helped and comforted us so well and looked after Dad's last hours like family. Thank you so much.
03 February 2025
Mum is very happy at The Oaks Care Home. She has wonderful carers who have now become her friends. The nursing care that she receives is excellent. She enjoys her food and the reception staff are always friendly and welcoming.
06 November 2024
My husband was discharged to The Oaks from the hospital in July and I think has settled very well. The staff have taken time to get to know him, they are very friendly to us as a family and welcome us all with a smile, even the dog who he misses. Initially not very compliant, they persevered and he
is now up most days and enjoying the company and activities that are provided. I have to add a word about the reception staff. Always a smile when they open the door. A good start to a visit.
03 September 2024
In my time in The Oaks Care Home, I have found all the staff very helpful and caring and always put the residents first.
27 August 2024
Very clean and comfortable. Friendly staff and I am happy staying here.
07 May 2024
My mother moved into The Oaks in September 2023. She was 93 and has several medical issues. We found The Oaks provided exceptional care and was spotlessly clean. All the staff were very caring and made her stay as comfortable as possible. Nothing is too much trouble. Sadly Mum passed away after 6
months. Thank you to all the team at The Oaks in all departments.
21 November 2023
I am beginning this review of our experience of The Oaks with the first few moments after we arrived to visit my brother who had been admitted about an hour earlier by ambulance direct from the hospital. We asked about certain things being allowed. The answer: "Of course, it's his home now", touched
us deeply. He had been very poorly and confused. The difference from then to the present is largely down to the kindness and care he has received and he is much calmer and contented. Smiling faces greet him and he often tells us how lovely the staff are to him. Facilities are important but the all-important factor is the staff. The Oaks is special!
17 November 2023
A very comfortable care home with good amenities and lots of outside space for residents to enjoy. The staff are all very friendly and welcoming to visitors. I really cannot find anything negative to say.
10 October 2023
As a family, our review of The Oaks Care Home is one of satisfaction and a warm, lively feeling whenever we come through the doors to see my dad. My mum is here daily and cannot put enough praise on how our dad is being cared for. The facilities, staff and assistance to go that extra mile are very
good and thorough. A period of change and uncertainty for my dad, and it's really good to leave off on each visit knowing he is being cared for. Very settling. Thank you all.
10 October 2023
My wife was discharged into The Oaks Care Home from hospital in May. I had been wanred her chances of survival were not good and she was on end-of-life care. She has advanced dementia.
However, thanks to the love and care of all the lovely Oaks staff, she is still with me. She has put on weight,
she eats and drinks, and can now be put in a wheelchair.
I cannot thank enough all the levels of staff and nurses at The Oaks for their kindness and love.
27 July 2023
From the start me were made very welcome, it is not a bit like a medical establishment but more like visiting a good friend's home. The resident's every need is catered for with love, respect and dignity. The meals are well presented with a good variety and choice. Residents are encouraged to join
in stimulating activities, entertainers are invited and also animals visit. They celebrate special occasions and have lots of little treats. They also enquire about the well-being of their visitors. Would be hard to find anywhere better. We are truly blessed.
26 July 2023
My husband has been a resident at The Oaks for 7 months. He has Alzheimer's, loss of sight and other physical problems which have rendered him bed-ridden. Our experience is that all the staff from reception to the nurses, carers and house staff have all been endlessly kind, caring, understanding and
helpful to us both. There is therefore a special atmosphere of community in the home and inevitable staff changes in the current climate have been absorbed well.
There is currently a programme of necessary redecoration in hand by the house staff which is welcome and refreshing the environment. My husband's illnesses preclude him from any participation in group entertainments and activities but generally there seems to be a lot going on. He particularly enjoys his meals which are well cooked and there is a good and balanced variety.
It might be helpful to receive regular care plan updates but staff have been willing to discuss queries when requested. Our contact with management has been limited but necessary procedures seem to be in place. I am reassured that my husband is well cared for, comfortable and as happy as his condition allows.
29 March 2023
My uncle had a short stay at The Oaks Care Home and as a family, we were very happy. The manager was very comforting and approachable and we felt very safe with my uncle being cared for at this home. I would highly recommend this home to others from our personal experience.
16 March 2023
Such a quick turnaround from enquiry to assessment to admission. All staff are very helpful and polite that we came across. We visited the care home and were given a very informative show round. The manager was helpful and the information provided was helpful to our situation. Given the situation,
this was a positive experience compared to what we have come across so far.
28 February 2023
Wanted to say a big thank you to The Oaks Care Home. Couldn't have asked for a better team to look after my grandad. Every member of staff from nurses, carers and housekeepers to kitchen etc were kind, caring and always welcoming. The manager always had time for a chat and any questions we had were
always answered. Thanks once again, you're all amazing.