






The Oaks Care Home offers a homely and inclusive environment designed to provide exceptional care and comfort for its residents. Nestled in the peaceful suburb of Colchester and overlooking the Hilly Fields Nature Reserve, this home provides residential, nursing and dementia care, ensuring each individual receives tailored support to meet their unique needs.
The experienced and compassionate team at The Oaks is dedicated to fostering a homely atmosphere where residents can...
Care Provided by The Oaks Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 61 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fees are based on dependency level and are determined after a full assessment of person's needs. We accommodate for general nursing care, nursing care with dementia and depending on assessment, palliative care/end of life care & support. FNC Contributions (if eligible and awarded) are in addition to any detailed fees & are retained by the home towards the nursing care provision.
The price(s) shown are provided by the care home. Contact The Oaks Care Home for full pricing details and T&Cs.
Contact The Oaks Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Aurem Care
- Private Owned
Person in charge
- Renata Sulugiuc(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2017
- Number of floors: 2
Room Information
- Single Rooms (61)
- Single Rooms with ensuite Wet Room (25)
Visiting
- The Oaks is delighted to welcome visitors at any time. Guests are kindly asked to sign in at the main reception or entrance. Smaller dogs are also welcome to visit but must be kept on a lead.
Parking
- There is ample free parking on site.
The Oaks Care Home Reviews (67)
The Oaks Care Home has a Review Score of 9.4 (9.383) out of 10, based on 14 reviews in the last 2 years.
Over all time The Oaks Care Home has 67 reviews.
A lovely team of carers, nurses and support staff food needs improvement. The staff are very kind and caring. The home is clean and bright.
We are currently reviewing the food and dining experience at The Oaks with support from our Food Experience Manager. If there is anything you would like to discuss, please speak with our manager.
My mother has a weeks respite care and I can't praise the care she received enough. The staff here all amazing and the interim manager was wonderful, she ensured everything was done to put our minds at rest. Mum really enjoyed her staff and she is looking forward to her future 'holidays' mum loved all the staff and the food a truly great experience!
We visited my friend last Friday (she had a weeks respite). She was very happy and her room was lovely facing the garden with birds chirping in the tree's. I asked for an extra chair and quickly someone got one. My friend said she had enjoyed her meal's and liked chatting to other resident's in the dining room. Everywhere was very clean and the front entrance nice and welcoming. A nice atmosphere and friendly staff too.
I have appreciated everything Oaks Care Home did for my precious grandmother. The care, the laughs, the support and the dignity she received during her shorts, but important stay, were at an exceptional standard. I will be eternally thankful.
Of personal care given is very high and the nursing care is outstanding .the support and assistance given to families is above and beyond the level you would expect.
Eric, my 95 year old father, was treated with care and dignity throughout his short stay (approximately six weeks). There was a warm, safe feeling at The Oaks, and the staff wre always attentive to the needs of Eric and his family. I would recommend the home to potential new residents and their family. The oaks was always kept very clean and smelt fresh, unlike some other homes that we visited.
The care home needs the current manager to stay instead of being on an interim basis Leadership over the past two years has been poor. The only way forward is to have the current manager in place for the future for the home.
This care home sets the standard for warmth, professionalism, and dignity. From the first visit, it was clear that residents are genuinely known, not just cared for. Staff are attentive, patient, and unfailingly kind, treating everyone with respect and good humour. Communication with families is excellent, with regular updates and an open-door approach that builds real trust. The home itself is clean, calm, and welcoming, with thoughtful activities that encourage independence and companionship. Most importantly, residents feel safe, valued, and happy here. Knowing our loved one is so well cared for brings enormous peace of mind. We recommend it without hesitation.
I recently visited The Oaks Care Home, and I have to say, it's one of the most welcoming places I've come across. From the moment you walk in, there's a warmth about it-not just from the decor but from the staff, who are genuinely kind, attentive, and happy in their work. That makes all the difference.
The home is well maintained and thoughtfully considered, with lovely little details that set it apart from the usual care home feel. Small, carefully designed spaces create a more homely and engaging environment, rather than something overly clinical. You can tell a lot of thought has gone into making it a comfortable and uplifting place.
And the food-absolutely delicious. You don't often expect that in a care home, but clearly, they do things properly here.
It's a place that feels warm, well-run, and full of care in every sense of the word. I wouldn't hesitate to recommend it.
Thank you for sharing your experience at The Oaks Care Home! It's wonderful to hear how welcoming and well-run the home is, with staff who are kind, attentive, and genuinely happy in their roles. A warm, thoughtfully designed environment makes such a difference, and it's great to know we have...
Dad's been here for a year and from the first his care has been exemplary. The staff, whatever their role go above and beyond; be it medical or personal care, dietry assistance, greeting, answering queries of all kinds. Every staff member is cheerful and helpful. Since beginning this, Dad has passed away. The night staff helped and comforted us so well and looked after Dad's last hours like family. Thank you so much.
Thank you so much for taking the time to share your heartfelt words during what must be an incredibly difficult time. We are deeply sorry for your loss and extend our sincerest condolences to you and your family. It means the world to us to hear that your father received such compassionate and...
Mum is very happy at The Oaks Care Home. She has wonderful carers who have now become her friends. The nursing care that she receives is excellent. She enjoys her food and the reception staff are always friendly and welcoming.
My husband was discharged to The Oaks from the hospital in July and I think has settled very well. The staff have taken time to get to know him, they are very friendly to us as a family and welcome us all with a smile, even the dog who he misses. Initially not very compliant, they persevered and he is now up most days and enjoying the company and activities that are provided. I have to add a word about the reception staff. Always a smile when they open the door. A good start to a visit.
Thank you for your helpful comments, I'm delighted to hear that your husband has settled into the home and he is enjoying his time with us.
In my time in The Oaks Care Home, I have found all the staff very helpful and caring and always put the residents first.
Thank you for your kind words. Our team always take pride in the care that they deliver and it is a pleasure to have you as part of our extended family.
Very clean and comfortable. Friendly staff and I am happy staying here.
Thank you both for staying at The Oaks! It's a pleasure having you. If you need anything, please don't hesitate to let us know. We're here to help.
My mother moved into The Oaks in September 2023. She was 93 and has several medical issues. We found The Oaks provided exceptional care and was spotlessly clean. All the staff were very caring and made her stay as comfortable as possible. Nothing is too much trouble. Sadly Mum passed away after 6 months. Thank you to all the team at The Oaks in all departments.
Thank you very much for your thoughtful words. It was truly a pleasure to meet you and your family, and we are grateful for the opportunity to care for your mum. It means a lot to The Oaks team to know they are appreciated. Best wishes to you and your family.
I am beginning this review of our experience of The Oaks with the first few moments after we arrived to visit my brother who had been admitted about an hour earlier by ambulance direct from the hospital. We asked about certain things being allowed. The answer: "Of course, it's his home now", touched us deeply. He had been very poorly and confused. The difference from then to the present is largely down to the kindness and care he has received and he is much calmer and contented. Smiling faces greet him and he often tells us how lovely the staff are to him. Facilities are important but the all-important factor is the staff. The Oaks is special!
A very comfortable care home with good amenities and lots of outside space for residents to enjoy. The staff are all very friendly and welcoming to visitors. I really cannot find anything negative to say.
However, thanks to the love and care of all the lovely Oaks staff, she is still with me. She has put on weight, she eats and drinks, and can now be put in a wheelchair.
I cannot thank enough all the levels of staff and nurses at The Oaks for their kindness and love.
As a family, our review of The Oaks Care Home is one of satisfaction and a warm, lively feeling whenever we come through the doors to see my dad. My mum is here daily and cannot put enough praise on how our dad is being cared for. The facilities, staff and assistance to go that extra mile are very good and thorough. A period of change and uncertainty for my dad, and it's really good to leave off on each visit knowing he is being cared for. Very settling. Thank you all.
From the start me were made very welcome, it is not a bit like a medical establishment but more like visiting a good friend's home. The resident's every need is catered for with love, respect and dignity. The meals are well presented with a good variety and choice. Residents are encouraged to join in stimulating activities, entertainers are invited and also animals visit. They celebrate special occasions and have lots of little treats. They also enquire about the well-being of their visitors. Would be hard to find anywhere better. We are truly blessed.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 June 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 22 Jun 2026
Chefs from across Aurem Care have completed specialist training designed to further enhance the quality, safety and presentation of meals for residents with swallowing difficulties. The training focused on the...
- 12 Jun 2026
A Colchester care home is inviting local people to drop in for tea, cake and a warm welcome as part of National Care Home Open Week. The Oaks Care Home,...
- 12 Jun 2026
By Chelsea Jeffrey, Head of Food Experience, Aurem Care When people think about food in care homes, nutrition is often the first thing that comes to mind. Of course, ensuring...
There are no upcoming events for The Oaks Care Home.
Awards / Recognitions (1)
- 31 Jan 2024Recipient: Aurem Care
Meet the Team (3)

Renata is a Nursing Home Manager with experience in turning services around and building strong, supportive teams. She's worked closely with staff and external professionals to improve standards, strengthen compliance and achieve Good CQC outcomes.
"What matters most to me is creating a home where residents feel comfortable, respected and genuinely cared for and where staff feel supported and confident in their roles.
I’m passionate about person-centred care, developing strong teams and making meaningful improvements that have a real impact on residents’ daily lives."

"My name is Mich, and I am a Clinical Deputy Manager at Oaks Care Home.
I joined the team in March 2026 and have quickly come to appreciate the environment, which is supported by highly competent nurses and a caring, dedicated staff team who provide excellent care to our residents.
I have been a nurse for the past seven years, with a broad range of clinical experience across surgical and medical wards, as well as Accident and Emergency."

"My name is Dawn, and I have been working at The Oaks Care Home for the past eight years.
I began my journey as Head Housekeeper, later progressed to Receptionist, and in 2022, I moved into an administrative role. I am deeply passionate about my work and take pride in being compassionate, committed, and dedicated to everything I do.
I truly enjoy welcoming people each day and feel grateful to be part of such an amazing team."
Frequently Asked Questions about The Oaks Care Home
What types of Care is The Oaks Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Oaks Care Home have?
There are 61 Single Rooms.
What are the Facilities & Services at The Oaks Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Oaks Care Home to the centre of Colchester?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Oaks Care Home to verify any information. View our terms and conditions. The Oaks Care Home has an Enhanced Service -more info.