The Oaks Care Home

My mother only spent a one day as a resident here as we sadly lost her and was on end of life care when she arrived. From the very beginning, all of the staff were nothing less than polite and helpful and above all, thoughtful in their dealings with the family. The room was set up when we arrived and was very welcoming. I asked if I could stay in my mum's room as I knew she didn't have long and not only did they agree but offered me an empty room if needed. The nurses and staff made my mum comfortable every two hours and made me endless cups of tea and gave me a wonderful breakfast of my choice. Even though we didn't experience anything else in the home I would recommend this home without a doubt for its care and kindness. I lost my mum today and want to thank you all for the kindness and care you showed my mum in her last hours and for the comfort you gave to me in the beginning of my long journey in learning to live without my mum.

My mother was in The Oaks for end of life care. The care that was given to my mother was excellent, all the care given was out of this world by all members of staff.

All the staff were very welcoming on arrival. The home was very bright, clean and comfortable for all the residents with beautiful, well-kept gardens. There was also plenty of activities going on to keep everyone active and occupied.

The newly refurbished home and beautiful garden are impressive but it's the fantastic staff that made Dad's last months so much better than they could have been.

Also not a helpful attitude of 'can't make someone do what they don't want...' If it has a detrimental effect (i.e. sticking to a specialised diet) or anything in patients best interests.

Much love,

In three days of being here, I've seen great care from all the nurses and my grandad made 3 new friends. Thank you for looking after my grandad.

My Dad has only been here for a week but in that week he and I met some lovely, kind, thoughtful and very helpful staff. My Dad enjoyed having a cigarette with a friend he made and enjoyed the routine of the home also. A massive thank you.

The environment is very well kept, tidy and very tastefully decorated. They also have very specialist equipment on hand to assist mum. If I needed care I would definitely want to be in this care home.

It is sincerely hoped that this will continue when a full establishment is achieved. I have felt that continuity of staffing had been a problem during the first one and a half years of my mother's residence but this too I feel has been rectified in recent months. I consider that it is necessary for a few more months to elapse and to observe when at full establishment, before a full appreciation of the position can be made. It is a pleasure to visit the home.

This home which is being refurbished tastefully has a homely, happy atmosphere. The staff are very friendly and helpful. My husband who needs twenty-four home nursing care is being well looked after and is already gaining weight after only one week in the Oaks, which must say something about the food! The garden is very well maintained and has a variety of wildlife.

The rooms have been updated and are now so much brighter and lovely.