The Oaks Care Home

15/25 Oaks Drive, Lexden, Colchester CO3 3PR
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9.4 66 Reviews
  • The Oaks Care Home, Colchester
The Oaks Care Home offers a homely and inclusive environment designed to provide exceptional care and comfort for its residents. Nestled in the peaceful suburb of Colchester, this home provides both residential and dementia care, ensuring each individual receives tailored support to meet their unique needs.

The experienced and compassionate team at The Oaks is dedicated to fostering a homely atmosphere where residents can feel safe, respected, and valued. They are committed to delivering person-centred care, focusing on the well-being and personal preferences of each resident.

The home boasts modern, well-equipped facilities, including spacious en-suite bedrooms, comfortable communal areas, and beautifully landscaped gardens. These spaces are designed to encourage social interaction and provide a tranquil setting for relaxation and leisure.

Activities at The Oaks are varied and engaging, aiming to enhance the quality of life for all residents. From arts and crafts to gardening and exercise classes, there is something to suit every interest. The on-site catering team prepares nutritious and delicious meals, catering to all dietary requirements and ensuring mealtimes are a highlight of the day.

Visitors to The Oaks Care Home will find a vibrant, supportive community where the happiness and health of residents are paramount. The team's commitment to excellence in care and their genuine passion for enhancing the lives of those they care for make The Oaks a standout choice for families seeking high-quality care for their loved ones.
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Care Provided by The Oaks Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450
  • Self-Funded Residential Dementia Care: from £1500
  • Self-Funded Nursing Care: from £1450
  • Self-Funded Nursing Dementia Care: from £1500

Our weekly fees are based on dependency level and are determined after a full assessment of person's needs. We accommodate for general nursing care, nursing care with dementia and depending on assessment, palliative care/end of life care & support. FNC Contributions (if eligible and awarded) are in addition to any detailed fees & are retained by the home towards the nursing care provision.

The price(s) shown are provided by the care home. Contact The Oaks Care Home for full pricing details and T&Cs.

Contact The Oaks Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact The Oaks Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Renata Sulugiuc (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (61)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (25)

Visiting

  • The Oaks is delighted to welcome visitors at any time. Guests are kindly asked to sign in at the main reception or entrance. Smaller dogs are also welcome to visit but must be kept on a lead.

Parking

  • There is ample free parking on site.

The Oaks Care Home Reviews (66)

9.4

The Oaks Care Home has a Review Score of 9.4 (9.401) out of 10, based on 14 reviews in the last 2 years.
Over all time The Oaks Care Home has 66 reviews.

Overall Experience
  • 52
  • 11
  • 3
  • 0
  • 0
Date Published
  • 66
  • 7
  • 7
  • 14
  • 52
Reviewer Connection to The Oaks Care Home
  • 21
  • 15
  • 6
  • 6
  • 4
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 66, showing 61-66
Review from Trinity S (Granddaughter of Resident) assisted by family/friend published on 10 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In three days of being here, I've seen great care from all the nurses and my grandad made 3 new friends. Thank you for looking after my grandad.
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Review from Rebecca R (Daughter of Resident) published on 3 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad has only been here for a week but in that week he and I met some lovely, kind, thoughtful and very helpful staff. My Dad enjoyed having a cigarette with a friend he made and enjoyed the routine of the home also. A massive thank you.
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Review from Cheryl B (Daughter of Resident) published on 23 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent all round, staff are very kind, considerate, compassionate and caring not only to my mum but also to myself. You ring for help and every time it has been answered within 30 seconds to a minute. Staff often around to offer help, bringing food and drinks and always knock before coming into the
room. The staff are always happy to help and service with a smile.
The environment is very well kept, tidy and very tastefully decorated. They also have very specialist equipment on hand to assist mum. If I needed care I would definitely want to be in this care home.
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Review from C M (Son of Resident) published on 16 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident at this care home for approximately two and a half years during which time I consider that she has been consistently well looked after. Initially, I experienced communication difficulties with the management of the home which have been thoroughly resolved in recent months
following the changes that have been made. The recent refurbishment is most pleasing. Currently, the (low) number of residents has resulted in possibly above average attention being given to my mother, including a brilliant 105th birthday party, where the management and staff went out of their way to give her a good time.
It is sincerely hoped that this will continue when a full establishment is achieved. I have felt that continuity of staffing had been a problem during the first one and a half years of my mother's residence but this too I feel has been rectified in recent months. I consider that it is necessary for a few more months to elapse and to observe when at full establishment, before a full appreciation of the position can be made. It is a pleasure to visit the home.
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Review from B W (Wife of Resident) published on 11 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This home which is being refurbished tastefully has a homely, happy atmosphere. The staff are very friendly and helpful. My husband who needs twenty-four home nursing care is being well looked after and is already gaining weight after only one week in the Oaks, which must say something about the food!
The garden is very well maintained and has a variety of wildlife.
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Review from Val C (Daughter of Resident) published on 10 March 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Excellent care given by nursing and care staff. Also, the social/activities co-ordinator is excellent and encourages residents to join in or spends time with them if they declined.
The home has improved beyond recognition in the last few months regarding the management, also the cleanliness and overall
state of the home.
The rooms have been updated and are now so much brighter and lovely.
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Current Review Score: 9.4 (9.401)

Overview of Review Score

The Review Score of 9.4 (9.401) out of 10 for The Oaks Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.576 for The Oaks Care Home is calculated as follows: ( (102 Excellents x 5) + (56 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 165 Ratings = 4.576
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.825 Points relating to the number of positive Reviews for The Oaks Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 3.825
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Jun 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Renata

Renata Sulugiuc

Job Title: Manager

Renata is a Nursing Home Manager with experience in turning services around and building strong, supportive teams. She's worked closely with staff and external professionals to improve standards, strengthen compliance and achieve Good CQC outcomes.


"What matters most to me is creating a home where residents feel comfortable, respected and genuinely cared for and where staff feel supported and confident in their roles.


I’m passionate about person-centred care, developing strong teams and making meaningful improvements that have a real impact on residents’ daily lives."

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