Submit a Review for Welshwood Manor
37 Welshwood Park Road, Colchester, CO4 3HZ
View full details of Welshwood ManorLatest Reviews for Welshwood Manor
16 June 2026
My mother, who has dementia, has now been here for nearly 10 months and I have been very pleased with the care she has received.
What has impressed me most is the kindness and genuine caring shown by the staff. They treat residents as people rather than just patients, and it is clear they really
do care. During a short stay in hospital, some members of staff even took the time to visit my mother, which meant a lot to both her and our family.
Any issues or concerns that arise are dealt with well and I feel listened to when I raise something. My mother also has some quite specific medical issues relating to food, and I have been impressed by the care taken to understand and accommodate her needs.
I have recommended this home to others and would do so again.
26 May 2026
Unfortunately there's a new manager that took over late last year and since then I've raised formal complaints about neglect of oral care (resulting in 6 fillings in under a year), lack of personal hygiene and more worryingly, unexplained bruises & a terribly fungal infection of her toe nails that
were also so long they curled around one of her toes! I later went on to find photos of from back in October, and only now discovered because my mums in hospital! After raising complaints Kym (the manager) had been building a case to have her removed from the home, deeming her normal mid stage dementia behaviour as 'unmanageable' despite their adverts above. Mum has back to back UTI's & always in hospital, found through daily care notes all she drinks is coke & coffee around 1300ml a day- likely causing UTI's! They've now rendered her homeless & she's stuck in hospital with no where to go! Massively impacting her dementia & seeking legal advice against the home! AVOID
30 January 2026
Welshwood Manor provided the 24 hour care needed for my mother-in-law when she was discharged from hospital but not yet ready to go back home.
The welcoming, friendly atmosphere and professional care they provided not only sped her recovery, it also put our minds at rest as a family, knowing that
she was in good safe hands.
I would highly recommend this care home.
01 July 2025
My mother has been a resident of Welshwood Manor since December 2024. She has settled well into a routine and now regards it as her home. Mum has a lovely big room which overlooks many mature trees and fields in the distance. Welshwood has a homely atmosphere and the residents are friendly and
supportive of each other. The staff are friendly, caring and efficient and work hard to meet the individual needs of the residents. They are also very welcoming to visitors. The staff are always responsive when contacted and act promptly when requests are made. There are a number of activities offered and residents are encouraged to join in. The residents obviously enjoy doing these together. There is a very pleasant garden for residents to enjoy too. The home has been making improvements to the fabric of the building recently and there are plans for further work. Overall, Welshwood Manor offers a very good package to residents and I can wholeheartedly recommend it.
01 July 2025
The care provided has improved from last year.
16 June 2025
A very good care home with a lovely homely feel.The staff mostly excellent as is the level of care. Assessment below reflects my mother in laws view. The food and the activities would benefit from higher quality and variety/breadth, respectively. Home immaculately clean. Price like all care homes.
12 June 2025
My Aunt has been here for over a year and is very happy and well cared for. The staff are lovely, friendly and happy and really care about the residents. There are activities and outings that residents can attend. There is a hairdresser and a chiropodist who come in too. There are events put on
throughout the year. Issues to mention are the car park that has potholes that need filling, and the ongoing redecoration needs to be finished.
27 May 2025
My mum's been a resident for a couple of years now.
She is well looked after and cared for.
The staff are always polite and helpful when I call or visit.
The home is situated perfectly in lovely surroundings.
It is comforting to know that she is there; it's taken away any worry for her future
care.
I would highly recommend Welshwood.
22 May 2025
Welshwood Manor has a lot to commend it. It's an immaculately clean, pleasant and welcoming environment with exceptional levels of care. Unlike some care homes, it doesn't have a bespoke restaurant or numerous social spaces / facilities. The social areas are really a large lounge and conservatory
... not forgetting the beautifully appointed garden, which is a real joy to linger in when the weather is fine.
From the outside, the building looks functional but it is set amid mature trees that provide comfort throughout the year. From every room it seems there are pleasant views of the garden and, at the back, of the fields and woods beyond. A real bonus in terms of a resident's well-being.
Although it's difficult to think of any residential establishment as one's home, Welshwood Manor does a pretty good job of making it feel like one. Spaces are attractive and well maintained. Pictures on the wall are discreet and appealing. Hairdressing and other services are provided.
22 May 2025
Such a lovely home all staff are brilliant and mum is happy there being well looked after. The home is lovely and clean it has a beautiful garden to go and sit it and beautiful surrounding views. The food is very good and I know mum enjoys all her meals there.
04 April 2025
My husband is content at Welshwood and happy with all the friendly staff there in all areas. Welshwood is a relatively small home which makes it so much more 'homely' with residents knowing staff and a few residents they can easily interact with.
It is a home I would and have recommended.
Visitors always made welcome at any time.
20 March 2024
My wife was a resident here for 9 months. The home has a relaxed, open, friendly feel. The staff are caring, friendly, understanding and helpful. All of this is a reflection on the welcoming attitude of the relatively new management team who are striving to improve the home and the whole experience
for the residents. I would recommend this home under its current leadership.
It helps that the home is situated in a quiet, semi-rural area, with a pleasant garden and easy access.
18 December 2023
My mum has been a resident here since August 2021. She is very well looked after by kind, caring and compassionate staff. The home is very well managed by people who have the residents' best interests at heart as well as ensuring the long-term security of the facility. Access to the senior team is
good and conversations are conducted professionally, respectfully and with good humour. I was fortunate to know a family whose loved ones had benefited from being placed at this home, so when making a choice for my own mum, I was always confident that she would be safe, secure and well looked after. I recommend this home.
05 June 2023
Mum has been a resident here for a year and loves it. The staff are lovely and very caring and considerate and look after mum well. When she moved in her physical and mental health had declined but she has improved here. She feels secure and supported which has helped.
Welshwood Manor is in
lovely quiet surroundings and is well-maintained. I would recommend it.
02 June 2023
My friend has been at the home since February 2023. She is relatively young (55yrs). We have been facing a number of health issues and the complications that brings. All of the staff are patient and kind to both of us. The journey is a tough one but made bearable by the staff who have shown me
fantastic support as well as my friend.
My friend will say she loves the food especially the roasts and at this time strawberry milkshake. Everywhere is wonderfully clean and I feel safe in the knowledge that she is being cared for with respect and dignity.
02 June 2023
My overall feeling of Welshwood Manor is very good. The food seems fine and the gardens and surroundings are very nice. My Mum is very happy there and now she has plenty of company and is looked after by the lovely staff.
02 June 2023
The home is warm and welcoming and the garden is superb; when weather is inclement it can be enjoyed from the conservatory or, weather permitting, you can sit out and enjoy it. The staff are brilliant with my father, he was admitted in September 2022 and I couldn’t wish for a better placement for
him. The care he gets is impeccable.
11 November 2022
The carers are very good and care for the residents.
15 March 2022
I have been a resident at Welshwood Manor since January 2022, I could not have picked a better home. I have been in other care homes but none compare to this one. The food is marvellous and I enjoy every meal. I thoroughly enjoy the activities and the staff are all amazing. I am so happy here.
23 February 2022
The staff at the Welshwood Manor have shown great care and compassion for Mum as she begins to come to terms with the loss of Dad who died with her at his side in the home in December. They have encouraged Mum to integrate with other residents and to take part in activities. The staff have also
ensured that Mum's increasingly complex care needs are monitored and arranged the interaction of physio and occupational therapy. All staff continue to show all of us great understanding after the loss of Dad. Thank you.
Latest Reviews for Welshwood Manor
16 June 2026
My mother, who has dementia, has now been here for nearly 10 months and I have been very pleased with the care she has received.
What has impressed me most is the kindness and genuine caring shown by the staff. They treat residents as people rather than just patients, and it is clear they really
do care. During a short stay in hospital, some members of staff even took the time to visit my mother, which meant a lot to both her and our family.
Any issues or concerns that arise are dealt with well and I feel listened to when I raise something. My mother also has some quite specific medical issues relating to food, and I have been impressed by the care taken to understand and accommodate her needs.
I have recommended this home to others and would do so again.
26 May 2026
Unfortunately there's a new manager that took over late last year and since then I've raised formal complaints about neglect of oral care (resulting in 6 fillings in under a year), lack of personal hygiene and more worryingly, unexplained bruises & a terribly fungal infection of her toe nails that
were also so long they curled around one of her toes! I later went on to find photos of from back in October, and only now discovered because my mums in hospital! After raising complaints Kym (the manager) had been building a case to have her removed from the home, deeming her normal mid stage dementia behaviour as 'unmanageable' despite their adverts above. Mum has back to back UTI's & always in hospital, found through daily care notes all she drinks is coke & coffee around 1300ml a day- likely causing UTI's! They've now rendered her homeless & she's stuck in hospital with no where to go! Massively impacting her dementia & seeking legal advice against the home! AVOID
30 January 2026
Welshwood Manor provided the 24 hour care needed for my mother-in-law when she was discharged from hospital but not yet ready to go back home.
The welcoming, friendly atmosphere and professional care they provided not only sped her recovery, it also put our minds at rest as a family, knowing that
she was in good safe hands.
I would highly recommend this care home.
01 July 2025
My mother has been a resident of Welshwood Manor since December 2024. She has settled well into a routine and now regards it as her home. Mum has a lovely big room which overlooks many mature trees and fields in the distance. Welshwood has a homely atmosphere and the residents are friendly and
supportive of each other. The staff are friendly, caring and efficient and work hard to meet the individual needs of the residents. They are also very welcoming to visitors. The staff are always responsive when contacted and act promptly when requests are made. There are a number of activities offered and residents are encouraged to join in. The residents obviously enjoy doing these together. There is a very pleasant garden for residents to enjoy too. The home has been making improvements to the fabric of the building recently and there are plans for further work. Overall, Welshwood Manor offers a very good package to residents and I can wholeheartedly recommend it.
01 July 2025
The care provided has improved from last year.
16 June 2025
A very good care home with a lovely homely feel.The staff mostly excellent as is the level of care. Assessment below reflects my mother in laws view. The food and the activities would benefit from higher quality and variety/breadth, respectively. Home immaculately clean. Price like all care homes.
12 June 2025
My Aunt has been here for over a year and is very happy and well cared for. The staff are lovely, friendly and happy and really care about the residents. There are activities and outings that residents can attend. There is a hairdresser and a chiropodist who come in too. There are events put on
throughout the year. Issues to mention are the car park that has potholes that need filling, and the ongoing redecoration needs to be finished.
27 May 2025
My mum's been a resident for a couple of years now.
She is well looked after and cared for.
The staff are always polite and helpful when I call or visit.
The home is situated perfectly in lovely surroundings.
It is comforting to know that she is there; it's taken away any worry for her future
care.
I would highly recommend Welshwood.
22 May 2025
Welshwood Manor has a lot to commend it. It's an immaculately clean, pleasant and welcoming environment with exceptional levels of care. Unlike some care homes, it doesn't have a bespoke restaurant or numerous social spaces / facilities. The social areas are really a large lounge and conservatory
... not forgetting the beautifully appointed garden, which is a real joy to linger in when the weather is fine.
From the outside, the building looks functional but it is set amid mature trees that provide comfort throughout the year. From every room it seems there are pleasant views of the garden and, at the back, of the fields and woods beyond. A real bonus in terms of a resident's well-being.
Although it's difficult to think of any residential establishment as one's home, Welshwood Manor does a pretty good job of making it feel like one. Spaces are attractive and well maintained. Pictures on the wall are discreet and appealing. Hairdressing and other services are provided.
22 May 2025
Such a lovely home all staff are brilliant and mum is happy there being well looked after. The home is lovely and clean it has a beautiful garden to go and sit it and beautiful surrounding views. The food is very good and I know mum enjoys all her meals there.
04 April 2025
My husband is content at Welshwood and happy with all the friendly staff there in all areas. Welshwood is a relatively small home which makes it so much more 'homely' with residents knowing staff and a few residents they can easily interact with.
It is a home I would and have recommended.
Visitors always made welcome at any time.
20 March 2024
My wife was a resident here for 9 months. The home has a relaxed, open, friendly feel. The staff are caring, friendly, understanding and helpful. All of this is a reflection on the welcoming attitude of the relatively new management team who are striving to improve the home and the whole experience
for the residents. I would recommend this home under its current leadership.
It helps that the home is situated in a quiet, semi-rural area, with a pleasant garden and easy access.
18 December 2023
My mum has been a resident here since August 2021. She is very well looked after by kind, caring and compassionate staff. The home is very well managed by people who have the residents' best interests at heart as well as ensuring the long-term security of the facility. Access to the senior team is
good and conversations are conducted professionally, respectfully and with good humour. I was fortunate to know a family whose loved ones had benefited from being placed at this home, so when making a choice for my own mum, I was always confident that she would be safe, secure and well looked after. I recommend this home.
05 June 2023
Mum has been a resident here for a year and loves it. The staff are lovely and very caring and considerate and look after mum well. When she moved in her physical and mental health had declined but she has improved here. She feels secure and supported which has helped.
Welshwood Manor is in
lovely quiet surroundings and is well-maintained. I would recommend it.
02 June 2023
My friend has been at the home since February 2023. She is relatively young (55yrs). We have been facing a number of health issues and the complications that brings. All of the staff are patient and kind to both of us. The journey is a tough one but made bearable by the staff who have shown me
fantastic support as well as my friend.
My friend will say she loves the food especially the roasts and at this time strawberry milkshake. Everywhere is wonderfully clean and I feel safe in the knowledge that she is being cared for with respect and dignity.
02 June 2023
My overall feeling of Welshwood Manor is very good. The food seems fine and the gardens and surroundings are very nice. My Mum is very happy there and now she has plenty of company and is looked after by the lovely staff.
02 June 2023
The home is warm and welcoming and the garden is superb; when weather is inclement it can be enjoyed from the conservatory or, weather permitting, you can sit out and enjoy it. The staff are brilliant with my father, he was admitted in September 2022 and I couldn’t wish for a better placement for
him. The care he gets is impeccable.
11 November 2022
The carers are very good and care for the residents.
15 March 2022
I have been a resident at Welshwood Manor since January 2022, I could not have picked a better home. I have been in other care homes but none compare to this one. The food is marvellous and I enjoy every meal. I thoroughly enjoy the activities and the staff are all amazing. I am so happy here.
23 February 2022
The staff at the Welshwood Manor have shown great care and compassion for Mum as she begins to come to terms with the loss of Dad who died with her at his side in the home in December. They have encouraged Mum to integrate with other residents and to take part in activities. The staff have also
ensured that Mum's increasingly complex care needs are monitored and arranged the interaction of physio and occupational therapy. All staff continue to show all of us great understanding after the loss of Dad. Thank you.