Welshwood Manor

37 Welshwood Park Road, Colchester CO4 3HZ
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8.9 47 Reviews
  • Welshwood Manor, Colchester
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Care Provided by Welshwood Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1300
  • Self-Funded Residential Dementia Care: £1250 – £1350
  • RESPITE Self-Funded Residential Care: £1200 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1350

Nurse-led Residential Care Home set in semi rural woodland in Colchester. Offering residential care support for predominantly older people with Physical Disabilities. Person centred care with 24 hr exceptional care and support. Individual tailored activities and entertainment. 5 star Food Hygiene Kitchen to provide varied nutrition needs including 3 meals a day and unlimited snacks. Dietician referrals made if needed and fortified diets. Maintenance on site for internal and external requirements. An on-site Laundry and Domestic service to maintain high quality housekeeping. 24 hr comfort and company, surrounded by beautiful woodland garden grounds and open vistas over the countryside. A warm welcone awaits, with an airy reception and hot drink stations. A well established private Care Home under the same ownership for 25 years.

The price(s) shown are provided by the care home. Contact Welshwood Manor for full pricing details and T&Cs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Davard Care Homes Ltd
  • Privately Owned

Person in Charge

  • Kym Popplewell, RGN, BSc (Hons). (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (0)

Visiting

  • Open visiting during the day but please avoid 'protected' mealtimes. Evening visiting possible. Overnight visiting possible for very ill residents.

Parking

  • New large on-site parking with overflow parking.

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Welshwood Manor Reviews (47)

8.9

Welshwood Manor has a Review Score of 8.9 (8.892) out of 10, based on 11 reviews in the last 2 years.
Over all time Welshwood Manor has 47 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Welshwood Manor
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Total of 47, showing 1-20
Review from Marcus S (Son of Resident) published on 16 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, who has dementia, has now been here for nearly 10 months and I have been very pleased with the care she has received.


What has impressed me most is the kindness and genuine caring shown by the staff. They treat residents as people rather than just patients, and it is clear they really

do care. During a short stay in hospital, some members of staff even took the time to visit my mother, which meant a lot to both her and our family.


Any issues or concerns that arise are dealt with well and I feel listened to when I raise something. My mother also has some quite specific medical issues relating to food, and I have been impressed by the care taken to understand and accommodate her needs.


I have recommended this home to others and would do so again.

Reply from Kym Popplewell, Manager at Welshwood ManorThank you so much for your kind review. This is appreciated, I am so pleased that you have been impressed with the kindness and care your Mum has received here at Welshwood Manor. We all love caring your mother, she is a lovely lady and has built many friendships here. It has been good to see Mum build her health and strength and enjoying her new adapted meal choices. Mum is a big part of the family here at Welshwood, and It's always a pleasure having you and the family visit here at Welshwood Manor. Thank you for taking the time to review us.
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Review from Annie S (Daughter of Resident) published on 26 May 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
Unfortunately there's a new manager that took over late last year and since then I've raised formal complaints about neglect of oral care (resulting in 6 fillings in under a year), lack of personal hygiene and more worryingly, unexplained bruises & a terribly fungal infection of her toe nails that were
also so long they curled around one of her toes! I later went on to find photos of from back in October, and only now discovered because my mums in hospital! After raising complaints Kym (the manager) had been building a case to have her removed from the home, deeming her normal mid stage dementia behaviour as 'unmanageable' despite their adverts above. Mum has back to back UTI's & always in hospital, found through daily care notes all she drinks is coke & coffee around 1300ml a day- likely causing UTI's! They've now rendered her homeless & she's stuck in hospital with no where to go! Massively impacting her dementia & seeking legal advice against the home! AVOID
Reply from Kym Popplewell, Manager at Welshwood ManorWe are sorry we had to terminate your mother's residence at Welshwood Manor, we appreciate it was your wish and your families wish that she should stay at Welshwood Manor. We do realise and empathise with how you feel. Unfortunately with your mother's progressive condition, it became an inappropriate placement, leaving us with no other option, but to end her placement, this was supported by other outside agencies. We hope you will find an alternative placement that is appropriate for your mother, and one that is agreeable to you and your family.
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Review from Jenny H (Daughter-in-law of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Welshwood Manor provided the 24 hour care needed for my mother-in-law when she was discharged from hospital but not yet ready to go back home.
The welcoming, friendly atmosphere and professional care they provided not only sped her recovery, it also put our minds at rest as a family, knowing that she
was in good safe hands.
I would highly recommend this care home.
Reply from Kym Popplewell, Manager at Welshwood ManorThank you so much for your kind review, it was a pleasure to have your Mother-in-law stay with us, and to have the opportunity to help her to recover so quickly. We are so pleased that you all found Welshwood manor so welcoming and friendly, as our aim is to ensure everyone staying here becomes part of our family and feels at home. It has been so nice to see your mother-in-law enjoy her garden view from her room, and her time with us during her stay here. We wish her well now she is home and that her recovery continues to improve. Thank you for taking the time to review us. (Name: Kym Popplewell Email: manager@welshwoodmanor.co.uk Position: Home Manager)
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Review from Maria G (Daughter of Resident) published on 1 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Welshwood Manor since December 2024. She has settled well into a routine and now regards it as her home. Mum has a lovely big room which overlooks many mature trees and fields in the distance. Welshwood has a homely atmosphere and the residents are friendly and supportive
of each other. The staff are friendly, caring and efficient and work hard to meet the individual needs of the residents. They are also very welcoming to visitors. The staff are always responsive when contacted and act promptly when requests are made. There are a number of activities offered and residents are encouraged to join in. The residents obviously enjoy doing these together. There is a very pleasant garden for residents to enjoy too. The home has been making improvements to the fabric of the building recently and there are plans for further work. Overall, Welshwood Manor offers a very good package to residents and I can wholeheartedly recommend it.
Reply from SarahTotman, Homes Manager at Welshwood ManorThank you so much for your kind review. This is appreciated. We love having your mother here, she is deeply adored, and we are glad she feels that this is her home. She is a part of the family here at Welshwood. It's always a pleasure having you and the family visit here at Welshwood Manor. Thank you for taking the time to review us.
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Review from Richard C (Son of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care provided has improved from last year.
Reply from Sarah Totman, Homes Manager at Welshwood ManorThank you for your review. This is appreciated. It's been an honour having your mother here at Welshwood, everyone has gained a special bond with her, and she makes everyone's day special.
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Review from C G (Daughter-in-law of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very good care home with a lovely homely feel.The staff mostly excellent as is the level of care. Assessment below reflects my mother in laws view. The food and the activities would benefit from higher quality and variety/breadth, respectively. Home immaculately clean. Price like all care homes.
Reply from sarah totman, homes manager at Welshwood ManorThank you for taking the time to do a review. We appreciate hearing your feedback. We absolutely love having your mother-in-law here at Welshwood, she is the sunshine that brightens up everyone's days. It is always a pleasure having you visit here at Welshwood. Thank you
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Review from S G (Niece of Resident) published on 12 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Aunt has been here for over a year and is very happy and well cared for. The staff are lovely, friendly and happy and really care about the residents. There are activities and outings that residents can attend. There is a hairdresser and a chiropodist who come in too. There are events put on throughout
the year. Issues to mention are the car park that has potholes that need filling, and the ongoing redecoration needs to be finished.
Reply from Sarah Totman, Homes Manager at Welshwood ManorThank you so much for your review. This is appreciated. We are enjoying having your aunt here, and it's been a pleasure getting to know her during her stay here at Welshwood Manor. We are grateful for your feedback. The two issues you have mentioned this should be resolved soon. It is a current work in progress at the moment. We appreciate your patience.
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Review from J P (Son of Resident) published on 27 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum's been a resident for a couple of years now.
She is well looked after and cared for.
The staff are always polite and helpful when I call or visit.
The home is situated perfectly in lovely surroundings.
It is comforting to know that she is there; it's taken away any worry for her future care.
I
would highly recommend Welshwood.
Reply from sarah totman, homes manager at Welshwood ManorThank you so much for your kind review, this is appreciated. We are very touched by your words, we adore looking after your mum, she is apart of the Welshwood family as well as yourself. Its always a pleasure.
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Review from J G (Son of Resident) published on 22 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Welshwood Manor has a lot to commend it. It's an immaculately clean, pleasant and welcoming environment with exceptional levels of care. Unlike some care homes, it doesn't have a bespoke restaurant or numerous social spaces / facilities. The social areas are really a large lounge and conservatory ...
not forgetting the beautifully appointed garden, which is a real joy to linger in when the weather is fine.


From the outside, the building looks functional but it is set amid mature trees that provide comfort throughout the year. From every room it seems there are pleasant views of the garden and, at the back, of the fields and woods beyond. A real bonus in terms of a resident's well-being.


Although it's difficult to think of any residential establishment as one's home, Welshwood Manor does a pretty good job of making it feel like one. Spaces are attractive and well maintained. Pictures on the wall are discreet and appealing. Hairdressing and other services are provided.

Reply from sarah totman, homes manager at Welshwood ManorThank you for your review, this is appreciated. It has been a pleasure having your mum here at Welshwood as well as having regularly visits from yourself. Your mum brings so much joy and happiness to our hearts, she is the sunshine here at Welshwood. Thank you for your feedback, you both have become apart of the family here at Welshwood manor.
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Review from Elizabeth Jane C (Daughter of Resident) published on 22 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a lovely home all staff are brilliant and mum is happy there being well looked after. The home is lovely and clean it has a beautiful garden to go and sit it and beautiful surrounding views. The food is very good and I know mum enjoys all her meals there.
Reply from sarah totman, homes manager at Welshwood ManorThank you for your kind review, its been a pleasure having your mum here as well as regularly visits from yourself. You both are part of the family here at Welshwood Manor, we appreciate all your help here too. We are so grateful to have you both in our lives here at Welshwood.
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Review from M G (Wife of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband is content at Welshwood and happy with all the friendly staff there in all areas. Welshwood is a relatively small home which makes it so much more 'homely' with residents knowing staff and a few residents they can easily interact with.
It is a home I would and have recommended.
Visitors
always made welcome at any time.
Reply from sarah totman, homes manager at Welshwood ManorThank you so much for the review, you have become a part of our family and it is always a pleasure to see you.
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Review from K M (Husband of Resident) published on 20 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife was a resident here for 9 months. The home has a relaxed, open, friendly feel. The staff are caring, friendly, understanding and helpful. All of this is a reflection on the welcoming attitude of the relatively new management team who are striving to improve the home and the whole experience
for the residents. I would recommend this home under its current leadership.
It helps that the home is situated in a quiet, semi-rural area, with a pleasant garden and easy access.
Reply from Sarah Totman, Registered Manager at Welshwood ManorThank you so much for the review, it was our pleasure and we are lucky that we still get to see you both.
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Review from Paul M (Son of Resident) published on 18 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident here since August 2021. She is very well looked after by kind, caring and compassionate staff. The home is very well managed by people who have the residents' best interests at heart as well as ensuring the long-term security of the facility. Access to the senior team is good
and conversations are conducted professionally, respectfully and with good humour. I was fortunate to know a family whose loved ones had benefited from being placed at this home, so when making a choice for my own mum, I was always confident that she would be safe, secure and well looked after. I recommend this home.
Reply from Sarah Totman, Registered Manager at Welshwood ManorThank you so much for the review, we miss mum loads.
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Review from Julia D (Daughter of Resident) published on 5 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident here for a year and loves it. The staff are lovely and very caring and considerate and look after mum well. When she moved in her physical and mental health had declined but she has improved here. She feels secure and supported which has helped.
Welshwood Manor is in lovely
quiet surroundings and is well-maintained. I would recommend it.
Reply from Sarah Totman, Registered Manager at Welshwood ManorThank you for your review, it's a joy to be part of her journey and always enjoy our lunchtime chats.
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Review from Amanda B (Power of Attorney of Resident) published on 2 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has been at the home since February 2023. She is relatively young (55yrs). We have been facing a number of health issues and the complications that brings. All of the staff are patient and kind to both of us. The journey is a tough one but made bearable by the staff who have shown me fantastic
support as well as my friend.
My friend will say she loves the food especially the roasts and at this time strawberry milkshake. Everywhere is wonderfully clean and I feel safe in the knowledge that she is being cared for with respect and dignity.
Reply from Sarah Totman, Registered Manager at Welshwood ManorThank you so much for your review, it is an absolute pleasure being part of her journey.
We look forward to your visits and we are all loving the strawberry milkshakes too.
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Review from David S (Son of Resident) published on 2 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My overall feeling of Welshwood Manor is very good. The food seems fine and the gardens and surroundings are very nice. My Mum is very happy there and now she has plenty of company and is looked after by the lovely staff.
Reply from Sarah Totman, Registered Manager at Welshwood ManorThank you so much for the review, it is an absolute pleasure to be a part of her journey.
We all enjoy listening to Mum's stories about her past and going on daily walks within the community.
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Review from Jackie I (Daughter of Resident) published on 2 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is warm and welcoming and the garden is superb; when weather is inclement it can be enjoyed from the conservatory or, weather permitting, you can sit out and enjoy it. The staff are brilliant with my father, he was admitted in September 2022 and I couldn’t wish for a better placement for him.
The care he gets is impeccable.
Reply from Sarah Totman, Registered Manager at Welshwood ManorThank you for your review, Dad is an absolute joy to spend time with and I look forward to being greeted with a thumbs-up in the morning and a cheeky smile.
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Review from Stephen W (Son of Resident) published on 11 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers are very good and care for the residents.
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Review from K G (Resident) published on 15 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been a resident at Welshwood Manor since January 2022, I could not have picked a better home. I have been in other care homes but none compare to this one. The food is marvellous and I enjoy every meal. I thoroughly enjoy the activities and the staff are all amazing. I am so happy here.
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Review from Martin D (Son of Resident) published on 23 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at the Welshwood Manor have shown great care and compassion for Mum as she begins to come to terms with the loss of Dad who died with her at his side in the home in December. They have encouraged Mum to integrate with other residents and to take part in activities. The staff have also ensured
that Mum's increasingly complex care needs are monitored and arranged the interaction of physio and occupational therapy. All staff continue to show all of us great understanding after the loss of Dad. Thank you.
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Current Review Score: 8.9 (8.892)

Overview of Review Score

The Review Score of 8.9 (8.892) out of 10 for Welshwood Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.1 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.142 for Welshwood Manor is calculated as follows: ( (65 Excellents x 5) + (39 Goods x 4) + (11 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 127 Ratings = 4.142
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.75 Points relating to the number of positive Reviews for Welshwood Manor is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 3.75
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Oct 2025

Overall Inadequate

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Inadequate
  • Well-led Inadequate
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

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Frequently Asked Questions about Welshwood Manor

What types of Care is Welshwood Manor registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Welshwood Manor have?

There are 34 Single Rooms.

What are the Facilities & Services at Welshwood Manor?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Welshwood Manor to the centre of Colchester?

2.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Welshwood Manor to verify any information. View our terms and conditions. Welshwood Manor has an Basic Service - more info.