Down Hall Residential Home

Down Hall Road, Bradwell-on-Sea, Southminster CM0 7QP
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9.2 21 Reviews
  • Down Hall Residential Home, Southminster
Located in the historical country village of Bradwell on Sea in Essex. Down Hall is a home for 38 residents and offering a range of services including long term and respite care.

Down Hall is often referred to by those who visit as an oasis within the heart of its own community. It is a place where residents enjoy a thriving year-round calendar of events and activities, whilst receiving the precise level of dedicated professional care need, as needed.

Everyone who lives and works at Down Hall is considered by the friendly owners as part of a close extended family. It is a place where residents are fully supported in continuing to live their lives as they have been used to; where everyone can feel safe and secure and where independence and personal dignity is strongly promoted.

Friendships are forged at Down Hall, and those who live here enjoy being a part of a warm, caring environment.

At Down Hall, the specialist services of caring for the challenges that come with age sit seamlessly beside high standards of hygiene and cleanliness, comfortable beds and seating and good food and drink.

Equally important are the needs of the mind: stimulation, sympathy and understanding. The staff are never too busy to pay attention, listen and help smooth out anxieties and problems, little or large. And if staff can’t do it themselves, they will find someone who can.
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Care Provided by Down Hall Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1600
  • Self-Funded Residential Dementia Care: £1250 – £1600
  • RESPITE Self-Funded Residential Care: £1350 – £1675
  • RESPITE Self-Funded Residential Dementia Care: £1350 – £1675
The price(s) shown are provided by the care home. Contact Down Hall Residential Home for full pricing details and T&Cs.

Contact Down Hall Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Down Hall Residential Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Down Hall Care Ltd
  • Privately Owned

Person in Charge

  • Karen Johnson (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (5)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • 24 hours a day

Parking

  • On Site Parking

Down Hall Residential Home Reviews (21)

9.2

Down Hall Residential Home has a Review Score of 9.2 (9.200) out of 10, based on 7 reviews in the last 2 years.
Over all time Down Hall Residential Home has 21 reviews.

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Total of 21, showing 1-20
Review from Lisa S (Daughter of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Down Hall is wonderful home. Mum was a resident here for four and a half years until she passed away in January. Moving a loved one into a care home is one of the hardest decisions to make. After looking at many different care homes initially, Down Hall was the only one that I felt mum would be happy
with and following an initial respite stay she didn't want to leave! Karen and the whole team are just so lovely and caring, an open door policy to the office as you walk in, you always feel welcome and comfortable to pop in with any questions and concerns or just for a chat. The home itself is truly a hidden gem in a beautiful, peaceful setting and always spotless. Activities are mostly in the afternoons and lots of effort made on special occasions such as Mothers day lunch held in the dining room, easter egg hunts and Christmas celebrations. I would absolutely recommend Down Hall, and often think how lucky we were to have mum there and for the love and care by all of the amazing team.
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Review from S W (Daughter of Resident) published on 14 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am very happy with the care that the residents receive, I would however like more morning activities.
Often when visiting the staff are sitting at the table writing reports etc. I appreciate that these need to be done, but can they be done in a staff room or something similar and whilst they are
being completed a member of staff engages those residents who want to join in an activity. I understand that not all residents can respond to interaction but those that do seem to be left, I can only comment on the mornings as that is when I visit. It's not a criticism just a suggestion.
Also food is often on top of the microwave, don't know how long it's been there. Not all staff seem as caring as other staff.
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Review from Wendy B (Friend of Resident) published on 14 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Downhall residential home is a home from home experience. My Mum was resident for over 3 years after diagnosis of Altzeimers dementia and was clearly cared for and loved by all the staff on the dementia unit. Staff were all very friendly, they also cared about me and how I was coping with this horrid
disease. It is set in a lovely quiet location which was not far from my parents home. I would recommend to anyone who is looking for a home from home, quiet but lively setting giving residents the best care for the last years of their lives.
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Review from Richard C (Brother of Resident) published on 13 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Downhall staff are a cheerful.bunch who deeply care for the residents as family. There are lounges, function rooms, a library and a cinema in addition to resident TV in their private rooms. Residents can choose from the menus and opt to eat in the dining room if they wish.
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Review from A Y (Daughter of Resident) published on 13 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kind frequently staff that show great empathy with patient's and also us as relatives. Helpful on all occasions, never too much trouble even on most difficult times. Karen and her team are second to none.
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Review from Pauline R (Daughter of Resident) published on 13 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum was in Downhall for respite for three months this year ,i cannot thank all of the staff enough ,honestly nothing was too much trouble , The surroundings are beautifull ,the food lovely ,entertainment everything is i would say 5 star xx Mum will probably end up permanent residential care as she
has onset Dementia and i would not put her anywhere else x Thankyou xx
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Review from L A (Daughter of Resident) published on 13 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can honestly say that Downhall is run extremely efficient by Karen and her team.


Nothing has been to much trouble from the day my dad was welcomed into Downhall and until this day he is very well
Cared for.


Everything is kept very clean and residents are truly well cared for.


Food is nutritional

and since dad has been there he has put on weight which is a good thing and Dad is always offered more food including puddings which he loves.


Always a calm environment and you can visit loved ones whenever and also take loved ones out if you wish. I have been to the home all
Hours and always welcomed there is nothing bad to hide here it really is a nice safe environment for those that need to be cared for.


If anyone is thinking of considering Downhall I would most definitely recommend the care is exceptional residents are treated with dignity respect and care.


I thank everyone of the staff for your kindness and support.

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Review from L J (Daughter of Resident) published on 24 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but positive praise for Down Hall Residential Home, the staff and the exceptionally amazing carers. It takes someone quite remarkable to be able to do this mentally and physically demanding role and their support during some difficult times has been outstanding and I shall be forever
grateful. Placing a loved one in care is an incredibly hard decision to make but I have no regrets. My loved one is safe and whilst their health will not improve it has been stable due to their care and understanding of dementia. I would without hesitation recommend this residential home.
Reply from Karen Johnson, Manager at Down Hall Residential HomeThank you for taking the time and reviewing Down Hall. The entire team really appreciate your positive comments and it means a lot to each and every one of the team.
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Review from Brian G (Nephew of Resident) published on 21 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home keeps us informed of any problems with the person who is there. It is kept clean as is our relative, the food is always plentiful and adequate for her needs. Her clothes are changed daily and washed and replenished quickly. The staff are caring, responsive and cheerful and make for an extremely
overall pleasant atmosphere. Her medical needs are well-catered for. A hairdresser attends as does a chiropodist to ensure she always looks her best. There are no restrictions on visits l have visited at various times during the day and have had reason whatsoever to question what is happening at the home to my relative or other persons resident there.
Reply from K Johnson, Home Manager at Down Hall Residential HomeDear Brian, thank you for taking the time to review Down Hall. The entire team here appreciate your positive comments. Kindest regards.
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Review from Steven E (Son of Resident) published on 24 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of this facility since August, the times of lockdown restrictions have made this hard for us all but I must say mum has had the best of care. There have been some difficult times with mum's health etc but I have always considered mum to be in the best place. I could not
wish for mum to be in a better place than this. It is a quite simple fact that care comes to mind little things matter and the staff all seem to care for mum as if she was their family as well. Also, they all seem to have time for myself or my siblings phoning and talking about mum as if she were their only concern, the time on relatives is a great comfort and the care for mum is second to none,
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Review from Ruth (Daughter of Resident) published on 24 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father initially visited Down Hall as a respite resident, when he later became frail we had no hesitation to chose Down Hall for his permanent residence. The staff and team made this transition very easy for my father and family. The staff and management are very professional and treated my father
with respect and dignity yet always maintaining a happy and friendly environment. They demonstrated kindness and understanding to both residents and their families alike, keeping lines of communication open at all times. Down Hall has a very calm environment and all residence are happy, clean, smart and well cared for.
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Review from G H (Wife of Resident) published on 5 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband went to Down Hall on respite for a week. The manager and her team made myself and my husband feel at home. I was very anxious about leaving him but I was reassured by the manager. I felt very comfortable about leaving him.
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Review from Susan B (Daughter of Resident) published on 27 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is a beautiful care home, the Management and care staff, cleaners, cook, everybody there is so loving and caring, always fresh and clean. It was a hard call to put my mother in a care home but I could not have wished for a better home from home and knowing that my mother has someone there all day
for her. Excellent.
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Review from Susan H (Daughter of Resident) published on 27 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
As my mother was an occupational therapist by profession she has strong views on care homes and caring for the elderly. Having been to Down Hall when an elderly aunt was a resident, this was the only place she would consider for herself and my dad. The clean fresh air about the place, along with the
friendly caring staff, make it a home from home. We have family gatherings in the function room where the children can spill out into the garden. Daily care and cleanliness are all covered in an efficient manner. I feel I am able to discuss any problems or queries I may have with the manager and her staff at any time.
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Review from Andrew C (Son of Resident) published on 26 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident at Down Hall for approximately 2 years. The home is always clean and the staff are extremely helpful and kind. The staff put on many activities which residents can choose to take part in if they wish. I would have no hesitation in recommending this care home to others.
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Review from Philip D (Friend of Resident) published on 13 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting our friend we find a calm and tranquil atmosphere and friendly staff.
We have eaten with our friend on occasions and the food is very good.
Our friend is well cared for and her room is made homely with an ensuite bathroom.
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Review from Nicola F (Daughter of Resident) published on 4 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with my mother's care. She has all of her personal belongings in her room so she feels at home. All of the staff are lovely to Mum and treat her with dignity.
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Review from Ingrid J (Daughter of Resident) published on 4 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was here for approximately 4 years. My family were worried about her being in a care home. We should not have worried. Once in her room, surrounded by her belongings, she was content. In no time this became her home. The staff could not have been kinder and more caring.
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Review from E B (Daughter of Resident) published on 4 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is always clean and tidy and the staff are most welcoming to visitors. I have been more than pleased with the care and kindness shown to my father and note that I see the same care shown to all residents. There are plenty of activities to keep residents busy, particularly in the warmer months.
I am very happy that I chose to have my father live here in his latter, more needy years.
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Review from Carol W (Daughter of Resident) published on 4 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy because Mum is happy and the staff treat her with respect, dignity and friendship. She feels safe and secure.
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Current Review Score: 9.2 (9.200)

Overview of Review Score

The Review Score of 9.2 (9.200) out of 10 for Down Hall Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.679 for Down Hall Residential Home is calculated as follows: ( (61 Excellents x 5) + (19 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 84 Ratings = 4.679
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.521 Points relating to the number of positive Reviews for Down Hall Residential Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6. 7 Positive Reviews ÷ 7.6 = 0.921
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Apr 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Down Hall Residential Home

What types of Care is Down Hall Residential Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Down Hall Residential Home have?

There are 34 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Down Hall Residential Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Down Hall Residential Home to the centre of Southminster?

5.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Down Hall Residential Home to verify any information. View our terms and conditions. Down Hall Residential Home has an Enhanced Service - more info.