The Lodge

Lodge Road, Maldon CM9 6HW
Review Us
9.8 28 Reviews
  • The Lodge, Maldon
Nestled in the heart of Maldon, Essex, The Lodge stands as a beacon of exceptional care in a picturesque, semi-rural setting. The Grade II listed building, brimming with historic charm and original features, offers a unique blend of elegance and comfort. Set amidst lush parkland and boasting private gardens, the home provides a serene retreat for residents seeking tranquillity and connection with nature.

The Lodge prioritises holistic well-being, catering to the diverse needs and preferences of residents. From spacious single rooms with en-suite facilities to cosy shared accommodations for couples, every living space is designed for comfort and individuality. Residents are encouraged to personalise their rooms with cherished belongings, fostering a sense of home and belonging.

The comprehensive range of services includes specialised bathing facilities and advanced moving and handling equipment, ensuring optimal comfort and safety for all residents. But beyond physical care, the home prioritises emotional fulfilment, creating a warm, familial atmosphere where residents are cherished and supported in every aspect of their lives.

With a vibrant calendar of events and activities, including live entertainment and indulgent hair and beauty treatments, every day at The Lodge is filled with opportunities for joy and connection. Delicious home-cooked meals, served in welcoming communal dining areas, provide nourishment for the body and soul, while homely lounge spaces offer havens for relaxation and socialisation.

The Lodge is more than just a care home – it's a community dedicated to enriching lives and creating meaningful experiences for all who call the residence, home. Experience the difference of compassionate care in a setting that feels like family, at The Lodge in Maldon.
Show The Lodge on the Map

Care Provided by The Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1200
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Residential Dementia Care: from £1200

Fees include: Full board accommodation, routine laundering of personal items, laundering of bed linen, and 24-hour care. Other services such as hairdressing, chiropody and personal requirements including toiletries can be arranged upon request, at cost.


Please contact us to discuss and arrange a visit to the home, where we will discuss fees and how the process works.

These prices are only a guideline, please contact The Lodge to find out the exact price for your requirements.

Contact The Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Clare Hatcher (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (17)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (17)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Visiting

  • Please contact the team via the enquiry form and they can arrange a visit for you and your loved ones to view the home with their manager, Clare

Parking

  • Free parking is available on site

The Lodge Reviews (28)

9.8

The Lodge has a Review Score of 9.8 (9.790) out of 10, based on 28 reviews in the last 2 years.
Over all time The Lodge has 28 reviews.

Overall Experience
  • 22
  • 6
  • 0
  • 0
  • 0
Date Published
  • 28
  • 8
  • 14
  • 28
  • 0
Reviewer Connection to The Lodge
  • 10
  • 10
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 28, showing 1-20
Review from Debbie L (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
What can I say, my father has been at The Lodge for 10 months now and I can honestly say We as a family have no complaints. My father is cared for amazingly from everyone who works there. He is happy, safe, well fed and healthy.
I had Christmas dinner with my dad at The Lodge and it was like home
from home with a lovely Christmas dinner, the atmosphere was great.
Leading upto Christmas there was entertainment for the residents nearly every day which was wonderful.
I am so happy that we found The Lodge to care for my dad and I would definitely recommend this care home, as it's homely and has that personnel touch to all residents.
Thank you all at The Lodge for your support and care towards my dad.
Reply from Clare Hatcher, care manager at The LodgeThankyou so much for your kind review, I'm so pleased you enjoyed your Christmas dinner with your dad, he is a delight to care for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ann F (Daughter-in-law of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Within the month leading up to Christmas, the Staff at the Lodge in Maldon make it as pleasant and as happier time that they can for all the Residents. It's a sad time of year that for one reason or another, that one's relation cannot spend Christmas at home with their family, but knowing they are
in safe and caring hands at The Lodge, over the Christmas time, is a great comfort to my Husband and myself that Pat is well looked after. The Staff there are always arranging such carefully thought out activities for everyone throughout this time, there are Carol Singers, Games, Raffles, making things and the Staff always participate and provide a delicious Christmas Dinner on the day, a big thank you to Clare the Manager and all the Staff involved!
Reply from Clare Hatcher, care manager at The LodgeI can not thank you enough for such a lovely review, please that everyone enjoyed Christmas, i will pass your kind words to the staff aswell.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter B (Son of Resident) published on 19 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a delightful warm and caring environment, I totally recommend the friendly, happy, cosy, and kind atmosphere at The Lodge. Exactly a year ago, my Mother and Father were really struggling, and we looked at 20+ places for them, and chose The Lodge, due to its welcoming and homely atmosphere. This
has proved a great choice, and it really feels just like being at home.


The Lodge helped us, and our mother, to deal with the heartbreaking loss of our Father a couple of months later, and what feels like an extended family of carers and indeed other residents at The Lodge make every day there special, safe, and friendly. If you are thinking of a spot for respite, or for longer term care, I really recommend this place, and these people.


The team at the Lodge has recently won a string of awards, which are are richly deserved. The home maintains a group messaging chat, which gives updates every day of the interesting and varied activities, and keeps everyone updated; really lovely!

Reply from Clare Hatcher, care manager at The LodgeThankyou for such a warm hearted review, i will pass your kind words on to all the staff, it is an absolute pleasure to have cared for both your parents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L D (Wife of Resident) published on 18 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been resident at The Lodge for the past year. I can't thank them enough for providing excellent care. Also providing warmth and compassion to us all. Its a lovely friendly home were management and staff make you feel welcome.
Reply from Clare Hatcher, care manager at The LodgeThankyou for your kind words and a lovely review, he is pleasure to care for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sandra E (Daughter of Resident) published on 18 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's very welcoming. The staff I've seen interact with residents is lovely, kind caring. My mum is always clean & well looked after. They do so much with the residents to keep there minds occupied, even just chatting.
Reply from Clare Hatcher, care manager at The LodgeThankyou so much for your kind review, We are pleased you feel happy with all we provide.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michaela C (Daughter of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum is treated with the upmost respect, everyone there is lovely and friendly.
Mum has improved greatly since being there and is calmer.
I know mum is well looked after so that gives me peace of mind.
Reply from Clare Hatcher, care manager at The LodgeThankyou for your review and kind words. i am happy you feel mum has improved since being with us, she is a pleasure to care for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ian C (Son of Resident) published on 24 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The improvement in my mum's general well being and happiness since residing at The Lodge is amazing . This can be put down to the care and attention she is given by all the staff and friendship from other residents that have improved her life immensely.
Thank you so much
Reply from Clare Hatcher, care manager at The LodgeThankyou for your review, we are pleased to hear how well you feel your mum is doing since at The Lodge.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karl D (Son of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly staff aways willing to help/support the residents and my dad. Food choices are really good, quality of the meals are outstanding, residents get a good choice of snacks and drinks throughout the day.
Loads of activities offered to all to join in with.
My dad is always clean shaven, showed
and smartly dressed.
Management are always checking on residents and my dad, and always avalible to discuss my dads care.
Reply from Clare Hatcher, care manager at The LodgeThankyou for your kind words and lovely review. Your dad is a pleasure to care for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sonia J (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot state how amazing all of the staff and management have helped my father.
When my Dad first went into care he was unable to walk! Now he is up dancing and is integrating in activities.
I'm currently house bound with Mental Health issues and the guilt I feel not being able to see my father
is helped by the wonderful and numerous photos that are sent on the group they have set up.
The photos are amazing and I can just see the happiness on my Dads face. They are active in finding everything each individuals true likes and loves are/where and bring as much of that with their personalised interaction as possible. Thank you so much for all the hard work and effort that you put into caring for my father and everyone's else's beloved family member.
Reply from Clare Hatcher, Home manager at The LodgeThankyou for your lovely review, I am pleased the photos I provide are of comfort to you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L W (Daughter of Resident) published on 10 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is cared for extremely well on a daily basis. All staff are caring, friendly and helpful. Any concerns are dealt with in a compassionate manner and more importantly Mum is treated with dignity. She recently was moved from her previous room which she loves and is so much happier. Thank you to you
all.
Reply from Clare Hatcher, care manager at The LodgeThankyou for submitting a lovely review, they are much happier in their new room
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C D (Son of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been at The Lodge for just over a year now.
I can't fault the care he receives and the fact that he has a dedicated carer means that his care is personal to him. He is not just another resident.
Communication between the carers / management and resident's families is excellent and no reasonable
request is too much trouble.
The Lodge endeavours to regularly provide stimulating activities for the residents, employing a range of equipment, technologies and providers. Given the age profile of many of the residents, activities are targeted to ensure relevance, for example, the recent VE day celebration which was themed as a street party on the grounds at The Lodge.
They also try to maintain a connection between the residents and the community, often involving local schools and, where aporopriate, facilitating trips to places of interest.
Placing dad in the excellent care of The Lodge has brought peace of mind to our family, knowing he is safe, appreciated and well cared for.
Reply from Clare Hatcher, care manager at The LodgeI am pleased to hear such wonderful feedback on our activities, thankyou for your lovely comments.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lisa B (Daughter of Resident) published on 7 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at The Lodge since July 2021.
It has always been a really caring place, with excellent staff. Since new management have taken over it has gone from strength to strength. It is comforting to know that my darling mum is looked after by professional but top tier caring staff. Food has
always been and continues to be nourishing and varied, with really lovely personal touches like each resident having a cake baked especially for their birthdays. There are always activities and events going on and relatives are welcomed at all times. It's the little things like this that put 'home' into the care home. My family are very happy with the management, staff, facilities, food and accommodation. Lovely happy home.
Reply from Clare Hatcher, care manager at The LodgeIt is heartwarming to read such a lovely review. Thank you I will pass your comments onto the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S B (Daughter of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been living in the lodge for 2 years due to suffering from Vascular dementia and health problems. She is cared for with kindness and compassion. All the staff including kitchen ladies, cleaners, carers and management are all genuinely kind and loving towards the residents and I have witnessed
exemplary care and nursing skills.


The manager and deputy respond immediately to any concerns or requests and do their utmost to help. They always show such knowledge of my Mums needs and problems and they call the Dr/ nurse/ paramedic quickly for any health issues.


Visitors are made to feel so welcome and the door is always opened with a smile.


Having your loved one in a care home is the hardest and saddest situation but the Lodge gives you peace of mind that they are looked after in your absence.

Reply from Clare Hatcher, Care Manager at The LodgeThank you S for your positive review, I am so pleased to hear how much easier we make things for you. I will pass your kind words on to all the staff
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from W W (Friend of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The home is welcoming and friendly on arrival. There is usually some activity taking place which the residents really enjoy and take part in. Visitors are welcomed and can see their relatives in the lounge or bedroom. Staff very helpful in managing this.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Leigh A (Granddaughter of Resident) published on 21 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Considering we called the day before Christmas eve, The Lodge was very accommodating. The staff are all so lovely and kind. The place is lovely and clean but I honestly can't fault how amazing the staff are. Thank you so much for all your help.
Reply from Clare Hatcher, care manager at The LodgeI'm pleased we were able to help you and it was a pleasure to care for your Nan. Thank you for your kind review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rebecca W (Friend of Resident) published on 11 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is lovely. It's homely and smells so clean and fresh. In a lovely part of town with fields as a view. The manager, and all the staff I met were welcoming, friendly, and genuinely caring about the residents.
Reply from Clare Hatcher, care manager at The LodgeThank you for a lovely review. Always nice to hear people's views when they first visit us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Steve S (Son of Resident) published on 26 August 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad took up residence at the start of June, 2024.
We've been really impressed the professionalism of the staff and are grateful for their compassion whilst looking after Dad.
We would recommend anyone looking for a care home to consider The Lodge.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stephen W (Son of Resident) published on 3 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was sent here for six weeks of respite, and I am hoping it will become permanent. Although the building is in need of updating, the care she receives is excellent. The carers are very attentive, and she is being very well looked after. She is happy there, and I appreciate that the owners are
new and it will take a while to implement their changes. The food is lovely.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A B (Son of Resident) published on 18 June 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Friendly staff, my mother is well looked after, good amount of staff involvement with residents and good activities arranged. The home is always clean and tidy when I have visited. Always keep updated by manager and staff.
Reply from Clare Hatcher, Care Manager at The LodgeGood to hear you are happy with the care we provide. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T W (Son of Resident) published on 18 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've found everyone here from management to the cleaners very good at their jobs, they treat the residents with the respect and dignity that they deserve! The food always smells and looks nice which is a real bonus!
Reply from Clare Hatcher, Care Manager at The LodgeThank you for your kind words. Means a lot to the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.790)

Overview of Review Score

The Review Score of 9.8 (9.790) out of 10 for The Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.790 for The Lodge is calculated as follows: ( (264 Excellents x 5) + (59 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 328 Ratings = 4.79
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Lodge is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about The Lodge

What types of Care is The Lodge registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Lodge have?

There are 17 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at The Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Lodge to the centre of Maldon?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Lodge to verify any information. View our terms and conditions. The Lodge has an Enhanced Service - more info.