The Lodge

Lodge Road, Maldon CM9 6HW
Review Us
9.8 23 Reviews
  • The Lodge, Maldon
Nestled in the heart of Maldon, Essex, The Lodge stands as a beacon of exceptional care in a picturesque, semi-rural setting. The Grade II listed building, brimming with historic charm and original features, offers a unique blend of elegance and comfort. Set amidst lush parkland and boasting private gardens, the home provides a serene retreat for residents seeking tranquillity and connection with nature.

The Lodge prioritises holistic well-being, catering to the diverse needs and preferences of residents. From spacious single rooms with en-suite facilities to cosy shared accommodations for couples, every living space is designed for comfort and individuality. Residents are encouraged to personalise their rooms with cherished belongings, fostering a sense of home and belonging.

The comprehensive range of services includes specialised bathing facilities and advanced moving and handling equipment, ensuring optimal comfort and safety for all residents. But beyond physical care, the home prioritises emotional fulfilment, creating a warm, familial atmosphere where residents are cherished and supported in every aspect of their lives.

With a vibrant calendar of events and activities, including live entertainment and indulgent hair and beauty treatments, every day at The Lodge is filled with opportunities for joy and connection. Delicious home-cooked meals, served in welcoming communal dining areas, provide nourishment for the body and soul, while homely lounge spaces offer havens for relaxation and socialisation.

The Lodge is more than just a care home – it's a community dedicated to enriching lives and creating meaningful experiences for all who call the residence, home. Experience the difference of compassionate care in a setting that feels like family, at The Lodge in Maldon.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1200
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Residential Dementia Care: from £1200

Fees include: Full board accommodation, routine laundering of personal items, laundering of bed linen, and 24-hour care. Other services such as hairdressing, chiropody and personal requirements including toiletries can be arranged upon request, at cost.


Please contact us to discuss and arrange a visit to the home, where we will discuss fees and how the process works.

These prices are only a guideline, please contact The Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Clare Hatcher (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (16)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (16)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Visiting

  • Please contact the team via the enquiry form and they can arrange a visit for you and your loved ones to view the home with their manager, Clare

Parking

  • Free parking is available on site

The Lodge Reviews (23)

9.8

The Lodge has a Review Score of 9.8 (9.796) out of 10, based on 23 reviews in the last 2 years.
Over all time The Lodge has 23 reviews.

Overall Experience
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Date Published
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Total of 23, showing 1-20
Review from Sonia J (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot state how amazing all of the staff and management have helped my father.
When my Dad first went into care he was unable to walk! Now he is up dancing and is integrating in activities.
I'm currently house bound with Mental Health issues and the guilt I feel not being able to see my father
is helped by the wonderful and numerous photos that are sent on the group they have set up.
The photos are amazing and I can just see the happiness on my Dads face. They are active in finding everything each individuals true likes and loves are/where and bring as much of that with their personalised interaction as possible. Thank you so much for all the hard work and effort that you put into caring for my father and everyone's else's beloved family member.
Reply from Clare Hatcher, Home manager at The Lodge

Thankyou for your lovely review, I am pleased the photos I provide are of comfort to you.

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Review from Peter B (Son of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I completely recommend The Lodge, and its wonderful carers. Words struggle to convey how grateful we are that our Mum is so kindly and thoughtfully looked after, meaning that when we visit, we can just focus on saying hello etc, safe in the knowledge that everything is so beautifully organised for her.


Her room is bright, fresh and clean, and her treasured possessions are carefully looked after, and she is always fresh and clean and comfortable, whatever curved-balls nature throws at her.


Initially both our parents came to The Lodge, and they helped us when Dad got very ill, and kept Mum comfortable when we lost Dad, and were just so kind, thoughtful, and caring.


If you're reading this review, you're probably going through what we went through when picking a place for your "next stop"; well we feel this has been a great choice, and the staff are absolutely superb; every single one!


If you are thinking of The lodge for yourself or a loved-one(s), I think this place is lovely!

Reply from Clare Hatcher, care manager at The Lodge

Again thankyou so much for your kind words and feel so honoured to have cared for both your mum and dad, it is our absolute pleasure.

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Review from L W (Daughter of Resident) published on 10 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is cared for extremely well on a daily basis. All staff are caring, friendly and helpful. Any concerns are dealt with in a compassionate manner and more importantly Mum is treated with dignity. She recently was moved from her previous room which she loves and is so much happier. Thank you to you
all.
Reply from Clare Hatcher, care manager at The Lodge

Thankyou for submitting a lovely review, they are much happier in their new room

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Review from Debbie L (Daughter of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been at The Lodge care home for 3 months now and I can honestly say I have no complaints. The staff are amazing, always there to listen if you have any concerns and act immediately to help you. The home is clean and very welcoming, they have so much going on to make the residents happy
and involved to keep their minds working. My dad is so happy here which makes me happy knowing he is well cared for, well fed and safe 24 hours a day. I can't recommend The Lodge Care Home enough, its hard to think of your parent/s going into a care home but at the Lodge you have no worries as it's just an amazing place.
Reply from Clare Hatcher, Care manager at The Lodge

Thankyou for your wonderful review, your dad is an absolute pleasure to care for.

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Review from C D (Son of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been at The Lodge for just over a year now.
I can't fault the care he receives and the fact that he has a dedicated carer means that his care is personal to him. He is not just another resident.
Communication between the carers / management and resident's families is excellent and no reasonable
request is too much trouble.
The Lodge endeavours to regularly provide stimulating activities for the residents, employing a range of equipment, technologies and providers. Given the age profile of many of the residents, activities are targeted to ensure relevance, for example, the recent VE day celebration which was themed as a street party on the grounds at The Lodge.
They also try to maintain a connection between the residents and the community, often involving local schools and, where aporopriate, facilitating trips to places of interest.
Placing dad in the excellent care of The Lodge has brought peace of mind to our family, knowing he is safe, appreciated and well cared for.
Reply from Clare Hatcher, care manager at The Lodge

I am pleased to hear such wonderful feedback on our activities, thankyou for your lovely comments.

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Review from Lisa B (Daughter of Resident) published on 7 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at The Lodge since July 2021.
It has always been a really caring place, with excellent staff. Since new management have taken over it has gone from strength to strength. It is comforting to know that my darling mum is looked after by professional but top tier caring staff. Food has
always been and continues to be nourishing and varied, with really lovely personal touches like each resident having a cake baked especially for their birthdays. There are always activities and events going on and relatives are welcomed at all times. It's the little things like this that put 'home' into the care home. My family are very happy with the management, staff, facilities, food and accommodation. Lovely happy home.
Reply from Clare Hatcher, care manager at The Lodge

It is heartwarming to read such a lovely review. Thank you I will pass your comments onto the team.

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Review from S B (Daughter of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been living in the lodge for 2 years due to suffering from Vascular dementia and health problems. She is cared for with kindness and compassion. All the staff including kitchen ladies, cleaners, carers and management are all genuinely kind and loving towards the residents and I have witnessed
exemplary care and nursing skills.


The manager and deputy respond immediately to any concerns or requests and do their utmost to help. They always show such knowledge of my Mums needs and problems and they call the Dr/ nurse/ paramedic quickly for any health issues.


Visitors are made to feel so welcome and the door is always opened with a smile.


Having your loved one in a care home is the hardest and saddest situation but the Lodge gives you peace of mind that they are looked after in your absence.

Reply from Clare Hatcher, Care Manager at The Lodge

Thank you S for your positive review, I am so pleased to hear how much easier we make things for you. I will pass your kind words on to all the staff

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Review from W W (Friend of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The home is welcoming and friendly on arrival. There is usually some activity taking place which the residents really enjoy and take part in. Visitors are welcomed and can see their relatives in the lounge or bedroom. Staff very helpful in managing this.
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Review from Ann F (Daughter-in-law of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a Resident of The Lodge for nearly 2 years now and my husband and I are so pleased that we chose this residential care home, in preference to any other because of the care, kindness and individual support that she has been given to all her needs in the entire time of her stay.
My
husband's mother is very happy and content there, she enjoys the company and very much enjoys the food. I personally would recommend this home to anyone looking to have a relative cared for because the staff are so kind and helpful, nothing is too much trouble and their involvement between themselves and us, (as relatives), is continuous to help keep on top of any concerns that we might have. (Nothing is too much trouble).
The location of The Lodge is very pleasant, the rooms are very clean and well kept and the food freshly cooked is outstanding.
We would definitely both recommend The Lodge as a good home to be considered for your relative!
Reply from Clare Hatcher, care manager at The Lodge

Thank you for a lovely review, I will pass your kind comments on to the team.

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Review from Leigh A (Granddaughter of Resident) published on 21 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Considering we called the day before Christmas eve, The Lodge was very accommodating. The staff are all so lovely and kind. The place is lovely and clean but I honestly can't fault how amazing the staff are. Thank you so much for all your help.
Reply from Clare Hatcher, care manager at The Lodge

I'm pleased we were able to help you and it was a pleasure to care for your Nan. Thank you for your kind review.

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Review from Rebecca W (Friend of Resident) published on 11 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is lovely. It's homely and smells so clean and fresh. In a lovely part of town with fields as a view. The manager, and all the staff I met were welcoming, friendly, and genuinely caring about the residents.
Reply from Clare Hatcher, care manager at The Lodge

Thank you for a lovely review. Always nice to hear people's views when they first visit us.

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Review from Steve S (Son of Resident) published on 26 August 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad took up residence at the start of June, 2024.
We've been really impressed the professionalism of the staff and are grateful for their compassion whilst looking after Dad.
We would recommend anyone looking for a care home to consider The Lodge.
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Review from Stephen W (Son of Resident) published on 3 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was sent here for six weeks of respite, and I am hoping it will become permanent. Although the building is in need of updating, the care she receives is excellent. The carers are very attentive, and she is being very well looked after. She is happy there, and I appreciate that the owners are
new and it will take a while to implement their changes. The food is lovely.
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Review from A B (Son of Resident) published on 18 June 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Friendly staff, my mother is well looked after, good amount of staff involvement with residents and good activities arranged. The home is always clean and tidy when I have visited. Always keep updated by manager and staff.
Reply from Clare Hatcher, Care Manager at The Lodge

Good to hear you are happy with the care we provide. Thank you.

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Review from T W (Son of Resident) published on 18 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've found everyone here from management to the cleaners very good at their jobs, they treat the residents with the respect and dignity that they deserve! The food always smells and looks nice which is a real bonus!
Reply from Clare Hatcher, Care Manager at The Lodge

Thank you for your kind words. Means a lot to the team.

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Review from L S (Daughter-in-law of Resident) published on 18 June 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are friendly and always make you feel welcome, nothing is ever too much trouble. It is always clean and tidy. We like that it is a small home and has a nice feel to the place and the staff have time for the residents. There is also good communication between family members and management.
Reply from Clare Hatcher, Care Manager at The Lodge

Thank you for a lovely review, we do pride ourselves on home from home feel so it's nice to hear it's working.

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Review from Sarah C (Daughter of Resident) published on 11 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care home. They are caring and look after my dad and other residents very well. They are always doing events to make it exciting and fun for the residents. I highly recommend this wonderful care home.
Reply from Clare Hatcher, Care Manager at The Lodge

Thank you so much for such an amazing review; it means so much to us all.

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Review from B C (Son of Resident) published on 11 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Love the home and staff are very accommodating and not too big so feels like one big family... Dad is very happy there and nothing is too much trouble for the staff... feel very lucky to have found this home for Dad.
Reply from Clare Hatcher, Care Manager at The Lodge

Thank you B for leaving The Lodge a kind review.

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Review from L H (Granddaughter of Resident) published on 11 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel that the staff are always welcoming and helpful. The home always smells clean and tidy. I also feel that nothing is too much for all staff. They really go over and above. The manager runs the home very well.
Reply from Clare Hatcher, Care Manager at The Lodge

I would like to thank you for the positive review you have given.

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Review from H C (Daughter of Resident) published on 11 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Lodge is a wonderful and caring environment and we have been really pleased with the support given to my father. Staff are kind and friendly both to residents and family members. They have a good routine and nothing is too much trouble. They liaise well with family and health professionals. They
are compassionate and make sure they know what residents like. The manager is approachable and keeps me well-informed. The food seems good and the rooms are clean. Activities are organised for residents with regular visits from others like support dogs and local preschools. Residents can choose what they take part in. I would certainly recommend The Lodge.
Reply from Clare Hatcher, Care Manager at The Lodge

Thank you, H for your wonderful review, a pleasure to have your dad here.

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Current Review Score: 9.8 (9.796)

Overview of Review Score

The Review Score of 9.8 (9.796) out of 10 for The Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.796 for The Lodge is calculated as follows: ( (218 Excellents x 5) + (47 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 269 Ratings = 4.796
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Lodge is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about The Lodge

What types of Care is The Lodge registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Lodge have?

There are 16 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at The Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Lodge to the centre of Maldon?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Lodge to verify any information. View our terms and conditions. The Lodge has an Enhanced Service - more info.