Welshwood Manor

37 Welshwood Park Road, Colchester CO4 3HZ
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9.5 45 Reviews
  • Welshwood Manor, Colchester
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Show Welshwood Manor on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1300
  • Self-Funded Residential Dementia Care: £1250 – £1350
  • RESPITE Self-Funded Residential Care: £1200 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1350

Accommodation, 24 hr exceptional care and support, Daily activities and entertainment, Nutrition needs met including 3 meals a day and unlimited snacks. Maintenance on site, Laundry and Domestic service. 24 hr comfort and company, surrounded by beautiful leafy garden grounds and hot drink station 24 hr.

These prices are only a guideline, please contact Welshwood Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Davard Care Homes Ltd

Person in charge

  • Sarah Totman (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 18 to 120

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (2)

Parking

  • On-site Car Park

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Welshwood Manor Reviews (45)

9.5

Welshwood Manor has a Review Score of 9.5 (9.523) out of 10, based on 11 reviews in the last 2 years.
Over all time Welshwood Manor has 45 reviews.

Overall Experience
  • 32
  • 13
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Date Published
  • 45
  • 9
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  • 11
  • 34
Reviewer Connection to Welshwood Manor
  • 15
  • 10
  • 4
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  • 2
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  • 1
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Total of 45, showing 21-40
Review from L T (Friend of Resident) published on 1 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beautiful home with lovely surroundings. Staff are always welcoming and friendly, always giving time to relatives during visiting. I would highly recommend this home to all. My friend has been a resident there for some time and is extremely happy.
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Review from J U (Daughter of Resident) published on 31 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum seems to have settled into Welshwood Manor very well. One of her phrases is that the staff are very kind and helpful.
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Review from Ann M (Wife of Resident) published on 15 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff, I find, are so caring for both my husband and myself, as his wife. We often have issues with my husband's eating and drinking but guided and supported by the care and patience of the staff his needs are looked after. The staff and management are to be applauded for their care and support.
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Review from Lynda W (Friend of Resident) published on 10 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has been at Welshwood Manor for some time now. Each time I visit I am greeted by happy, friendly staff who are always welcoming and helpful. The home is very clean and smells lovely. I can always tell that my friend is happy and I leave feeling content. I would highly recommend this wonderful
care home.
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Review from Lorraine B (Granddaughter of Resident) published on 4 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a difficult decision to move my nana into a care home, but she has now been settled at Welshwood Manor for almost two years. During that time, the care staff have shown her kindness and compassion, treated her with dignity and looked after her physical and emotional needs to the highest standard.
The home is clean and welcoming, and the care staff ensure she is happy. They treat her like family, and I could not wish for more. Thank you from the bottom of my heart. I would wholeheartedly recommend Welshwood Manor.
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Review from Jane D (Daughter of Resident) published on 23 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment my mother has become a resident we have had no cause for concern. She has received first class care and attention with all her complex needs met. All the staff are loving, caring and go above and beyond what is required of them. The staff have become a second family to us.
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Review from M W (Daughter of Resident) published on 13 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Welshwood Manor is a welcoming residential home. All staff are friendly, caring and genuinely care about their residents.
Nothing is too much trouble for any of the staff and they try to put you at ease at all times.
I am glad my mum went to this residential home as the smallness suits her with all
her needs.
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Review from J B (Daughter of Resident) published on 19 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent the last month of her life at Welshwood Manor. From the moment we arrived via ambulance we could not ask for anything more. The staff were amazing - kind, caring and always with a happy demeanour. Not only to Mum but to all the family that visited. Mum loved the chats about her life
and family - people took time with her and were genuinely interested. The day she died everyone was so very nice. I would truly recommend any family member to this fabulous care home.
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Review from I M (Son of Resident) assisted by family/friend published on 21 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very helpful and put themselves out for all of the residents - nothing is ever too much trouble for them or their families in the home.
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Review from B S (Daughter of Resident) published on 11 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Helpful, friendly staff who go over and above their jobs to make residents feel welcome and safe. Staff have good relationships with residents and try to make them feel comfortable.
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Review from Linda C (Daughter-in-law of Resident) published on 5 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we are completely satisfied with the care our relative has received here. She had mild dementia when she arrived, getting progressively worse. The home was chosen because my parents had been nursed there in 2004 and 2016 so we knew their end of life care is second to none, loving, caring
and respectful for all of us. We are at that stage again and the staff are excellent, going the extra mile without being asked. They are always welcoming and helpful. Now she is bedridden, she is in the appropriate type of bed and kept clean and comfortable. The food is excellent, you won't find many places where they have a bespoke meal at teatime, tailored to each resident's wants and needs. Although my mother-in-law was not able to enjoy many of the activities, due to her condition, there are all sorts on offer, from a singer once a month to balloon games. It is a homely place with a lovely garden. We wouldn't want her to be anywhere else at the end of her life.
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Review from Alan G (Husband of Resident) published on 4 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great staff.
Great home.
Clean, clean, clean.
My wife is looked after with great care.
When you go into the home you hear the sound of laughter.
I hope when it is my time I can come to this home.
As a visitor, we are well looked after.
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Review from Lorraine C (Wife of Resident) published on 1 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband spent four years at Welshwood Manor and was very happy. He enjoyed helping in the garden and talking to residents and their families.
He liked the schools that visited and the trips and activities. He found the staff caring and helpful.
His time there was very comforting, he met lots of
new friends. We felt he was safe and well cared for.
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Review from Elizabeth S (Wife of Resident) published on 26 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't express enough the care given to my husband on 29th June when he was taken ill, the nurse in charge and the carers were wonderful, he deteriorated very quickly and was taken to hospital, both carer and nurse stayed beyond their shift time to wait for the ambulance to care for him safely although
there were other staff available. He spent a few days in hospital, came back on 5th July, next morning his heart rate was too high and once again 999 was called and again the care was excellent. He came back to Welshwood on the 6th July. We consider ourselves very fortunate to have our family member care for by all the staff on a daily basis as well as in a crisis.
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Review from Lynette S (Daughter of Resident) published on 28 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We cannot praise the staff at Welshwood Manor highly enough, we paid for a respite care package which was brilliant and got my mother back on her feet.
Unfortunately, dementia took over so unable to stay long term but the kindness shown to my mum by all staff was priceless.
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Review from Julia M (Daughter of Resident) published on 2 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely grateful for the care my elderly mother has received over the last month. She has been loved back to life and is now learning to walk again after hip surgery at the age of 91. She is a trooper! But so are the staff at Welshwood Manor. They have encouraged her, cared for her, fed and
clothed her when she has not been capable and now she is settling in to her new home.


Thank you and keep up the excellent work!

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Review from Carol S (Daughter of Resident) published on 3 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Welshwood Manor was a lovely home. All the staff were wonderful to mum. So much love and care that they gave her especially after she had her stroke and couldn't talk. Unfortunately mum wasn't there long before she had her stroke but if it had been possible she would have got to love all the care and
attention. We really couldn't fault anything.
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Review from J H (Respite Resident) published on 19 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had to go into Welshwood Manor for 20 days when my daughter had a holiday. I found all was well, very clean and all the staff were very good and kind and helpful to me. I would recommend this home to anybody.
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Review from Joyce K (Resident) published on 4 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My time at Welshwood Manor was 2 weeks in that time the staff and management were excellent in all they did for me. I would like to come back in the new year.
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Review from Elizabeth W (Resident) published on 4 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I've liked it here because of the surroundings the garden, nice room and very clean. The staff friendly and helpful and I've made friends with some of the residents.
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Current Review Score: 9.5 (9.523)

Overview of Review Score

The Review Score of 9.5 (9.523) out of 10 for Welshwood Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.523 for Welshwood Manor is calculated as follows: ( (78 Excellents x 5) + (39 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 128 Ratings = 4.523
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Welshwood Manor is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Jun 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

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