Edensor Care Centre is an award-winning care home situated close to the sea front, managed by Diagrama Healthcare Services, part of the UK charitable organisation Diagrama Foundation. Edensor care centre provides residential, nursing and respite care on a permanent or temporary basis, depending on personal requirements.
Edensor offers a warm and friendly environment in a comfortable home in Clacton-on-Sea, Essex. Highly-trained, professional staff support residents to retain their independence as...
Edensor Care Centre is an award-winning care home situated close to the sea front, managed by Diagrama Healthcare Services, part of the UK charitable organisation Diagrama Foundation. Edensor care centre provides residential, nursing and respite care on a permanent or temporary basis, depending on personal requirements.
Edensor offers a warm and friendly environment in a comfortable home in Clacton-on-Sea, Essex. Highly-trained, professional staff support residents to retain their independence as much as possible, within their capabilities, and are always on-hand to help them when needed. Have a look at Edensor's Facebook page for a flavour of the fun activities taking place, including regular activities, the sensory room, purpose-built railway room with televisions simulating journeys to reminisce - helping residents with dementia reduce stress and improve wellbeing and trips out using the new beach wheelchairs. Book a visit to see Edensor and meet the friendly team.
Edensor provides the highest possible quality of care for residents, backed by a CQC Outstanding rating for resident care provided, and is a place, where everyone feels valued, secure and happy. Edensor caters for a range of needs including dementia, palliative care and physical disabilities, and residents are encouraged to take part in tailor-made activities to suit every ability and interest.
Contact Edensor Care Centre to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Edensor Care Centre for full pricing details and T&Cs.
Edensor Care Centre has a Review Score of 9.7 (9.653) out of 10, based on 14 reviews in the last 2 years.
Over all time Edensor Care Centre has 52 reviews.
I think Terence had the best care ever. All the staff were fantastic. It seemed the staff were so happy everytime we visited Terry. I cant express my gratitude enough. Thank you all so much.
I think Terence had the best care ever. All the staff were fantastic. It seemed the staff were so happy everytime we visited Terry. I cant express my gratitude enough. Thank you all so much.
Each member of staff treated my brother with dignity, warmth, and compassion, especially in the last weeks of his life. Atmosphere was calm and respectful. Knowing he was safe and cared for gave me peace of mind. All staff from management to nurses were welcoming, attentive and professional. The...
Each member of staff treated my brother with dignity, warmth, and compassion, especially in the last weeks of his life. Atmosphere was calm and respectful. Knowing he was safe and cared for gave me peace of mind. All staff from management to nurses were welcoming, attentive and professional. The staff were amazing during the last few days of his life and I was so grateful he passed peacefully with us and them at the home by his side. We will always be grateful for their kindness and dedication.
My mother is very settled there and the care she has received has been top notch. She arrived from hospital following a fall and the ongoing care they have given her has seen her rejuvenated beyond what I thought possible. It is comforting to know she is in good hands and one less thing to worry...
My mother is very settled there and the care she has received has been top notch. She arrived from hospital following a fall and the ongoing care they have given her has seen her rejuvenated beyond what I thought possible. It is comforting to know she is in good hands and one less thing to worry about.
I could not wish for better care for her.
Such a lovely review - thank you for taking the time.
Since arriving at Edensor Care Centre 5 days ago my stepmothers progress has been nothing short of miraculous. Having been bed bound in hospital for 7 weeks she is now receiving physio enabling her to be up sitting with other residents in the lounge. Her room is so clean and cosy and the atmosphere...
Since arriving at Edensor Care Centre 5 days ago my stepmothers progress has been nothing short of miraculous. Having been bed bound in hospital for 7 weeks she is now receiving physio enabling her to be up sitting with other residents in the lounge. Her room is so clean and cosy and the atmosphere is quite special within the house. All staff have been so kind and caring and professional, their attention to detail is second to none and that caring extends to family also. The quality of food is first class. We cannot thank you enough.
Dad could not have had better care. Even when he was grumpy, the staff were patient, encouraging and smiley. Their friendliness, helpfulness and empathy were extended to us as well as dad. Edensor is such a happy place with a positive ethos.
Dad could not have had better care. Even when he was grumpy, the staff were patient, encouraging and smiley. Their friendliness, helpfulness and empathy were extended to us as well as dad. Edensor is such a happy place with a positive ethos.
Thank you so much for your lovely review - we really appreciate the feedback.
My mother, Pamula's care was excellent whilst she stayed at Edensor. All the staff were excellent, nothing was too much trouble, they were very attentive to my mother's needs and my family that came to visit. I would like to thank Ruben and his nursing staff for all they did to make my mother...
My mother, Pamula's care was excellent whilst she stayed at Edensor. All the staff were excellent, nothing was too much trouble, they were very attentive to my mother's needs and my family that came to visit. I would like to thank Ruben and his nursing staff for all they did to make my mother comfortable before her passing. Their dedication to the nursing profession and the manor they go about looking after their patients is a credit and example to nursing as a whole. Thank you very much Edensor.
Thank you so much for your kind words and sharing your thoughts on Pamela's care, Michael. We'll pass on your thank you to Ruben and the team.
My husband was in respite for a month. Staff are friendly, cheerful and approachable. Care given was excellent as was cleanliness and activities.
My husband was in respite for a month. Staff are friendly, cheerful and approachable. Care given was excellent as was cleanliness and activities.
Thank you so much for your review, we really appreciate it.
overall good, they are updating a very old building and careers and nursing staff are caring, food could have a bit more variety, but do try and please all the residents , the managers deal with every enquiry as soon as possible, and keep us informed on how it's progressing, nursing staff are very...
overall good, they are updating a very old building and careers and nursing staff are caring, food could have a bit more variety, but do try and please all the residents , the managers deal with every enquiry as soon as possible, and keep us informed on how it's progressing, nursing staff are very caring and react to emergencies very efficiently
Thank you so much for taking the time to leave us valuable feedback, we really appreciate it.
My Dad went into this care home from the hospital as he was on End of Life, the staff was excellent with everything they done. They looked after him with care and compassion. They looked after us. We was there 24 hours a day for two weeks they fed us. They gave us drinks. A nurse was in to see My...
Thank you xxx
Thank you so much for your review, we really appreciate such positive feedback as the staff work so hard.
They are caring for her very well and she is always lovely and clean.
They are caring for her very well and she is always lovely and clean.
Thank you so much for taking the time to leave such positive feedback. We really appreciate it.
The management and staff have made it a bright and comfortable place to be and the level of care is excellent.
The management and staff have made it a bright and comfortable place to be and the level of care is excellent.
Thank you so much for your positive feedback, our staff who work so hard, really appreciate it.
My brother was cared for in a kind, understanding way. The staff listened to us relatives and any questions and concerns were noted. Felt very confident leaving my brother in Edensor in the dedicated care of every member of staff. Would highly recommend this nursing home to anybody needing this...
My brother was cared for in a kind, understanding way. The staff listened to us relatives and any questions and concerns were noted. Felt very confident leaving my brother in Edensor in the dedicated care of every member of staff. Would highly recommend this nursing home to anybody needing this specialist care. Thank you all so much.
Thank you so much for your kind words and positive review. We really appreciate it.
Mum was a resident of Edensor Care Centre for 10 months. During that time, she was made to feel welcome with the carers doing their utmost to gain mums confidence and trust. Eventually, they succeeded and mum enjoyed going out to local restaurants with them, a trip to the beach and to local shows....
Mum was a resident of Edensor Care Centre for 10 months. During that time, she was made to feel welcome with the carers doing their utmost to gain mums confidence and trust. Eventually, they succeeded and mum enjoyed going out to local restaurants with them, a trip to the beach and to local shows. All the staff at Edensor had mum and her family's best interests at heart. Communication between the home and mums family was excellent, we had regular phone calls from the nurses and managers on mums progress, or not as the care maybe. The last two weeks of mum's time with us was difficult for all involved. The care centres team were really respectful of of mum and her family's wishes and treated her with dignity and respect. Thank you for your care and compassion.
My mother spent a month here before she passed away. The staff were excellent, always helpful and caring and were very supportive when I wanted to take my mother out for the day. Always welcoming whatever time I came to visit. Really appreciate all the help that the staff gave to me and my mother.
My mother spent a month here before she passed away. The staff were excellent, always helpful and caring and were very supportive when I wanted to take my mother out for the day. Always welcoming whatever time I came to visit. Really appreciate all the help that the staff gave to me and my mother.
Thank you for your kind words - we will pass this information onto our team. Best wishes, Edensor Care Centre
My husband has been in Edensor Care Centre for the past year with alzheimers. In the last few days of his life, he and I were treated with the utmost care attention and love. Nothing was too much trouble. We were treated with dignity and can only express how grateful we have been to make those last...
My husband has been in Edensor Care Centre for the past year with alzheimers. In the last few days of his life, he and I were treated with the utmost care attention and love. Nothing was too much trouble. We were treated with dignity and can only express how grateful we have been to make those last few hours as comfortable as possible. I have been welcomed into the wonderful family atmosphere. I shall be forever grateful.
Thank you so much for this lovely feedback - it means so much to us! - best wishes.
There aren't words to thank this home enough for the amazing care and compassion that they gave my dad whilst staying at the home. He sadly passed away and his last days were met with so much care and dignity from the staff I was overwhelmed. They opened their arms to us as a whole family and the...
There aren't words to thank this home enough for the amazing care and compassion that they gave my dad whilst staying at the home. He sadly passed away and his last days were met with so much care and dignity from the staff I was overwhelmed. They opened their arms to us as a whole family and the whole time he was there he was treated so beautifully and fondly by all the staff "We might not be all about champagne and sparklers it is all about the care" a most fitting perfect phrase they are most definitely all about the care. I thank for from the bottom of my heart.
Thank you so much for your kind words about Edensor - we strive to provide the best care possible and it means so much to us to receive your positive feedback - thank you!
My nephew and I have been so pleased that we chose Edensor to care for his father and my brother. We cannot fault the standard of care that the team provides. The dining room is like a restaurant and always looks very nice. The food menu is very good, as is the quality. The bedroom he is in was...
My nephew and I have been so pleased that we chose Edensor to care for his father and my brother. We cannot fault the standard of care that the team provides. The dining room is like a restaurant and always looks very nice. The food menu is very good, as is the quality. The bedroom he is in was decorated, and new bedding, curtains and pictures were added on his arrival. He is sometimes very confused and anxious, which can be quickly resolved by a cuddle and reassurance from the care team. I have witnessed some of the entertainment which is provided for the residents, which they all seem to enjoy. The home is run by an excellent management team. I cannot fault it.
Edensor is a very warm and welcoming home. The staff and management are always kind and caring. They keep you informed at all times of your loved one's highs and lows. They are very attentive to each user, monitoring very regularly. The home is kept warm and very clean, and the smell of good food...
Edensor is a very warm and welcoming home. The staff and management are always kind and caring. They keep you informed at all times of your loved one's highs and lows. They are very attentive to each user, monitoring very regularly. The home is kept warm and very clean, and the smell of good food is always there. The staff and management offer help with any authorities you may need to liaise with. I can't recommend Edensor highly enough.
My husband was in Edensor Care Centre for two years. I was very happy with his care. They kept me informed about everything. He was taken in during to covid lock down so zoomed me every week. His end-of-life care was excellent. The two nurses who were their on the last week were wonderful. They...
My husband was in Edensor Care Centre for two years. I was very happy with his care. They kept me informed about everything. He was taken in during to covid lock down so zoomed me every week. His end-of-life care was excellent. The two nurses who were their on the last week were wonderful. They looked after him and also me. I was able to stay with him which is what I have always wanted so was there when he died. The rest of the staff were great and looked after us both as well.
Thank you so much for taking the time to review your husband's care at Edensor. I'll pass your kind words on to the team. So glad to hear that you were kept informed and that the two nurses were excellent and looked after your husband so well. Kind regards
A lovely friendly place for my dad to spend the last months of his life. The staff are very friendly and helpful. You are treated as family there. I was able to stay with dad until his final breath. I would recommend this place to anyone whose family is facing dementia and end-of-life care.
A lovely friendly place for my dad to spend the last months of his life. The staff are very friendly and helpful. You are treated as family there. I was able to stay with dad until his final breath. I would recommend this place to anyone whose family is facing dementia and end-of-life care.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
There are no news items for Edensor Care Centre.
There are no upcoming events for Edensor Care Centre.
There are no accreditations posted yet for Edensor Care Centre.
A Warm welcome from Edensor Registered Manager, Sabina Mach in a quick Q&A:
Sabina travelled from Poland to the UK 15 years ago with the intention...
A Warm welcome from Edensor Registered Manager, Sabina Mach in a quick Q&A:
Sabina travelled from Poland to the UK 15 years ago with the intention of undertaking a summer job in Essex, but ended up enjoying it so much that she hasn’t ever left!
Her story is of hard work and dedication, and being promoted up the ranks from Domestic to Care Home Manager is a recognition of her longstanding commitment to the residents and families at Edensor and her supportive and motivational nature to fellow staff.
How did your upbringing shape the person you are today?
My upbringing in Poland taught me the huge importance of family, treating others with respect and dignity, as well as compassion - values which I have held dear throughout my life and apply to my work each and every day at Edensor.
When did you join Edensor?
I joined Edensor in February 2010 (prior to Diagrama running the centre) as a Domestic. My sister already worked at Edensor at the time which helped me settle in.
I worked really hard in my role by listening and learning on the job and became a Care Assistant in 2011. This allowed me to improve my communication and language skills further and I got to work with residents and their families. I also completed Level 3 NVQ in health and social care in 2012. Then, I became a Senior Carer at the relatively young age of 22. At this point, I was managing staff and planning tasks for residents, which I absolutely loved doing. Diagrama Foundation took over the management of Edensor in 2016 and I took up a Coordinator position in 2018.
At the beginning of 2023, I was promoted to my current role of Care Home Manager.
What motivates you?
I am always motivated by how to make things better at Edensor and make it a great place for residents to enjoy life. It can be a challenging job, and I am driven by my own positive attitude towards my work after a challenging few years during the pandemic. I’ve always known that I was part of one big team that works so well together, and that makes me feel extremely proud. It’s all about making the residents at feel happy and comfortable – which makes my day. I love to build personal connections with residents and their families. I can often be found at Edensor even on my days off, providing extra support to the team and making sure the residents are happy.
What do you think are your strongest skills?
A real planner, I am always thinking ahead to what can be done and what more can be achieved at Edensor to benefit all the residents and staff.
What are your goals for the future of Edensor?
I am a huge advocate and fully on board with the Montessori approach which works to empower residents and enhance their quality of life. People in our care do as much for themselves as possible through a range of meaningful activities to remain independent for as long as possible and maximise their enjoyment of life based on things they enjoy. That is certainly how I see the future of the care centre and its development and we have lots of exciting plans over the coming months and years. We’d also love to build on our strong community links and continue to make Edensor somewhere the schools and groups as well as friends and family are always welcome.
Come and meet our team and our residents!
We’d love you to pay us a visit to see the fantastic care we can provide for your loved ones at Edensor. To book a visit to Edensor or to find out more about the services we can offer - call us today.
The environment is so important for residents – this is their home and it has to be a calm, safe space. People with dementia need quiet sometimes....
The environment is so important for residents – this is their home and it has to be a calm, safe space. People with dementia need quiet sometimes. The Montessori philosophy is so important and the work to embed that is ongoing. The Montessori approach focuses on re-discovering and supporting the person behind dementia.
Activities with meaning and purpose are put back into people's lives, based exclusively on their needs and abilities.
“The care we deliver is really good here. We’re a charity so every penny goes back into making life better for the residents.”
“That’s why awards are so important because they show staff that their work is appreciated. When Ewa picked up her award she said that she felt before that no one had believed in her. She 100 per cent deserves it, she often works outside her hours and carers and domestics have such key roles here.
“In terms of improving life for our residents, I always talk about the Wish Tree initiative, whereby residents hang their handwritten wishes on a tree and we do our level best to make them come true.
“That’s how Dave the cat came to Edensor and he has made such a difference to the atmosphere here. We want to make the home more like their home environment. It all takes time – painting, decorating, getting outside, even buttering bread. The residents are valued, and we’re saying ‘We really need your help’ to them – these are Montessori principles and that’s what makes us different to other care homes. We’re getting there, it’s a five-year process and it’s all about improving life for staff and residents, it makes everyone feel better.”
End-of-life care is a topic the staff of Edensor deal with regularly and with the dignity of their residents at the forefront of every decision.
Advance care planning is the key to end-of-life care here at Edensor. Finding out what the wishes of the family are – staff getting that right is essential because if they get it wrong the family will never forgive us.
“We make sure everything’s in place when someone is approaching the end of life, medication and everything else that needs to be on hand. If we know what the person’s wishes are and we are giving the best possible quality of life, then we can’t do any more than that.
“We had a man here called Simon Keyes who had terminal cancer aged 34. He was a similar age to two of my sons. One day he threw his dinner out of the window because he didn’t want it – his cancer didn’t stop him. I told him I’d be forcing him to pick it up if he’d been well enough. He was no angel but look at what cards life had dealt him. He was so young and he couldn’t do his bucket list because he wasn’t well enough.
“Simon was unique. He’d come to my house and he just wanted to feel like part of a family. Obviously, it’s sad when people die, the residents are our extended family and you get very attached to them. People die and we do our best to get over it but you never really do.
“It’s two years since Simon died and his sister is just about to have a baby. He would have loved that. His family keep in touch because they remember the care he received here and the people who delivered that care.
“We went to the seafront the day before he died and he breathed in the sea air. He told me he would love to go on the beach to feel the sand and be taken to the water’s edge to put his feet in the sea. But he couldn’t do that by that stage and that was heartbreaking.
“That’s the moment we started thinking about beach wheelchairs. We bought our beach wheelchairs last year thanks to donations from charity, Colchester Catalyst and Pickering Electronics and they have made such a huge difference to the lives of our residents who use wheelchairs.
“That’s Simon’s legacy. We talk about him every day but the wheelchairs are a physical reminder of him.
“We are one big family at Edensor. We are so lucky to have such commitment and loyalty from the staff. We’ve had staff leave and come back because they miss working here and they realise how good we are at what we do.
“We quite often take on residents who can’t go anywhere else. We took in a homeless man and managed to reunite him with his family, which would never have happened without us – things like that make the job so worthwhile.
“Another thing that sets us apart is that we try to work with other care homes on things like picnics, days out and other activities. It’s not a competition, socialising with others is so important to our residents.
“We couldn’t do it without the team, who are just amazing.
For all residential enquiries or to book a tour of the home please call our Care Home Manager, Sabina Mach call or email and we will be in touch to discuss your needs.
The care home lists weekly fees per person from £824 for residential care and from £1,085 for nursing care. Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 50 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Edensor Care Centre to verify any information. View our terms and conditions. Edensor Care Centre has an Enhanced Service -what an Enhanced Service includes.