Crouched Friars

Crouched Freirs has, in my opinion, gone from strength to strength. My mother has been a resident for over four years now and the home constantly strives to improve. The level of care she receives is very good. She is settled and feels safe. I feel all of her needs are taken care of. I don't get to see her as often as I'd like but know she is well looked after there.

Home is well run and staff work hard to ensure day to day care runs smoothly

Our mum is in Crouched Friars in colchester since march and has settled in well , staff are lovely , and the home puts on nice activities, just had a lovely fete & BBQ. Staff always approachable & helpful .

During her stay at Crouched Friars my Aunt was exceptionally well care for by the kind and dedicated staff. she was very happy there and enjoyed taking part in the activities especially having her nails done which made her stay all the more enjoyable. The staff really truly wonderful and go 'above and beyond' to ensure each resident receives the best care possible.

My father has been a resident at Crouched Friars for approximately 3 years. He suffers with dementia and has good and bad days. The care home manager, Paulina has been consistently excellent. She's professional, compassionate and has admirably high standards. This attitude has an impact on the staff and carers as they are also attentive, friendly, compassionate and professional. My siblings and I visit dad weekly and so see the staff and the residents regularly. It's always, clean, entry-exits are secure, and from time to time the residents are engaged in activities. They've put on special events, like Valentine's Day meals, Christmas meals (great food at Christmas, very festive!). As a family we sleep easy knowing dad is so well taken care of, and that any health events are communicated to us immediately. Dietary issues with dad were reviewed and recommendations implemented. I just wish all care homes had the standards, professional culture and transparency Crouched Friars has.

Staff who work here are lovely, they are very caring and patient with my mum and all the residents I've seen them interact with. Mum is well cared for and they keep you well informed if they have any medical incidents.

All aspects of care, my mother has recieved on every level have been outstanding. She is content a d well looked after. All the staff are amazing and work very hard to maintain cleanliness and care for all the residents

My mother is very needy, she is very frail, doesn't have dementia but is very anxious and very deaf, refuses to use hearing aid. The staff are really patient caring for her and not getting annoyed at being repeatedly asked to do the same things. They make sure her cup of tea is three quarters of a cup and more besides. They make sure she eats properly and she is always clean and well presented when I visit.

I chose Crouched Friars for my husband over other care homes I visited because as soon as I entered I felt a homely, friendly atmosphere. It hasn't got a posh hotel style entrance but you do get a warm welcome by whoever opens the front door. My husband had several respite stays before 5 weeks ago I had to make the difficult decision to place him into full time care. The home had advised long term care might be best for him having seen a decline in him. How correct they were, the stability of wonderful care is bringing my husband back to me, he is flourishing. He now is remembering me as his wife again, not his carer or his mum! Whenever I visit now he's clean and well presented, but above all he's much brighter and very happy. He has life back in his eyes and this is all thanks to the superb care he is receiving.

Thank you to all the staff who work so hard to provide such a happy and caring environment.

Towards the end of my mother's life she needed further care and this was dealt with, without fuss, keeping us informed as appropriate.

My mum was welcomed into Crouched Friars after a very long year of hospital admissions and declining health. The management and staff were amazing the minute we stepped into the home. Within weeks, mum felt settled and comfortable. Its lovely to see her gaining strength and getting back to her normal self with the full support of staff. We are encouraged to decorate her room with personal touches, attend resident meetings and are always welcomed with a smile.

Most important thing at Crouched Friars is, they are real people who look after residents as people not as patients. Ok, it's not a resort hotel but the care they give to residents is the most important thing. Managers work hard to provide a comfortable pleasant home. All the staff are cheerful and helpful.

My husband has lived in Crouched Friars for nearly 3 years, in the care of the manager and her dedicated team. I cannot speak too highly of all the staff, from managers, admin, carers, cooks, cleaners and handyman. All are kind, caring and committed. The support they give to all residents is underpinned by their obvious commitment to the individual needs and concerns of all the residents. I also appreciate their open, friendly approach to visitors. No set visiting times, we are always made welcome. Rooms are always fresh and clean, and the food is extremely good. Freshly prepared with a good range of fruit and veg. I feel privileged to be part of the Crouched Friars community, which has offered me love, support and sanctuary through the ongoing process of my husband's dementia.

The food is wholesome and nutritious and mum has tried new foods that she has never eaten before. Mum has gained weight and is looking so very well. May we also mention that the home is excellent value for money for a care home facility. THANK YOU

I have no hesitation in recommending this home to anyone wishing to find an excellent caring home for a relative.

The activities are constantly changing and residents needs are always accommodated.

Dad did not want a care home and was not in a good way at home. But he chose to go in. Since being in, he has changed so much. The carers make him happy and treat him as a person. He is much happier now he is there.

The home is always kept clean.

I am writing to all the kind staff at Crouched Friars Carehome. I would like to say a big thank you to you for looking after my dear brother-in-law, who was taken into care over a year ago. Everyone made him feel so at home, especially when the dementia was deteriorating. The staff couldn't do enough for my brother-in-law, and we, as a family, thought he appreciated it. Whenever my sister came to visit her husband, she was given a warm welcome by all, and it brought comfort to her to know her husband was in safe hands. Thank you once again.