Submit a Review for Durban House Nursing Home
33 Woodley Lane, Romsey, SO51 7JL
View Full Details of Durban House Nursing HomeLatest Reviews for Durban House Nursing Home
30 July 2025
Very caring. Overall very good.
22 July 2025
Always a warm welcome from a friendly and caring staff. Residents always cared for with a smile. Plenty of planned activities to keep residents amused and engaged.
10 July 2025
Very friendly staff and very helpful.
10 July 2025
When you step into Durban House you are made to feel very welcome. All staff are very polite and very caring towards residents, staff and family members. Very friendly atmosphere at all times. Management are always supportive and will always have time for any updates with my dad. Food and drinks are always available, and the meals are excellent. The staff are very hardworking at all times. I feel happy that my dad is here.
09 July 2025
One staff member goes above and beyond for my grandad! He is taken care of! He is happy in Durban house and feels happy here! He enjoys the activities and getting involved! The home have organised an wedding anniversary set up for my great grandparents it looked beautiful!
04 July 2025
This care home is a wonderful place, and the staff are incredibly attentive and dedicated. One staff member in particular is amazing, he is always going the extra mile for the residents. My grandad is thriving here thanks to the supportive and caring staff. I'm so grateful for the peace of mind knowing he's in such good hands.
04 July 2025
The staff are exceptional-patient, kind, and always attentive to the needs of every resident. They treat everyone with dignity and respect, creating a real sense of community and belonging. It's clear that the team doesn't just work here-they truly care. The home itself is clean, bright, and welcoming, with comfortable rooms and beautiful communal areas. There are plenty of engaging activities and social events, which have done wonders for residents mood and sense of independence. Communication with families is excellent too. We always feel informed and involved, and we've never had a concern that wasn't addressed quickly and thoughtfully.
04 July 2025
The care home is amazing do such fun activities with my grandad. Couldn't feel more at ease knowing he's getting the best care he could and he's in safe hands. A special shout out to one staff member in particular for always going that extra mile.
01 April 2025
Mum is being looked after very well with lots of patience. She is always nice and clean and the staff are very friendly to us when we visit. We are looking forward to going out in the garden as it now looks all neat and tidy. Would like the chairs wiped down sometime.
31 March 2025
Visiting my mum is usually a very good experience as this care staff and management are very friendly. Its nice to see the garden is being maintained well as we like to walk around and sit in the garden when the weather is okay. The cleanliness is good and her room is always tidy. The food always looks nice and mum usually gets small amounts which is what she likes.
16 January 2025
The care my father is currently receiving at Durban House is excellent. The care shown to my father by the team is remarkable given the number of residents they have in their care. I can speak for both my partner, sister and mother whom all visit regularly and nothing is too much trouble for the carers.
16 January 2025
I loved the way the staff cared for my dad always tending to him and trying to make him feel safe making him laugh and encouraging to join in activities until he got poorly he was always up and dressed and eating with the others mixing and joining in as best he could the staff put one hundred percent into the job and did there work with love dad has now passed and I know he had the best care. Thank you Durban House for all your hard work.
16 December 2024
My Father-in-law has been at Durban House since May 2024, sadly he died yesterday but I just wanted to thank all the staff for their care, compassion and hard work. It is much appreciated and although he could be a little difficult at times they were so patient and caring and for that I thank them from the bottom of my heart. My husband and I agree this is by far the best Home he was in and was as happy as he could be. They made him as comfortable as they could in his final days and made us feel he was really cared for.
02 December 2024
I love it here. Thank you for all you do for me - thank you.
11 November 2024
My friend was transferred to Durban House from another nursing home by his wife, this was because of the lack of care. From what I have observed over the last few visits I have made to Durban House, the staff and level of care are so much better. The staff I have seen show such wonderful compassion and interest in the residents. I saw a vast improvement in him today; he was much more animated and seemed happier. This was such a joy to see. Thank you to the staff, I know it's not an easy job, but I can see you care for the residents.
05 November 2024
My father is so happy, the staff are great. He knows everyone and they make him feel normal if you know what I mean, they treat him as normal. Nothing is a problem, we ask for help and they support the family. This is the best care home he has ever been in. He is safe and it's the best for him, even on bad days they really help him.
03 April 2024
My husband has been at Durban House for a year. I am very pleased with the care he receives. There is a lovely, warm homely feeling about Durban House. There are lots of activities and the food is very good. The staff are lovely, caring, and kind, and always ready to help with any questions I have. My thanks to all at Durban House.
20 March 2024
Overall, very pleased with the staff and the kindness shown to residents, the time they give to help each individual. Very clean, warm and welcoming. Mum is always clean and tidy and well-fed. Daily tea trolleys with cake and fruit are encouraged for residents.
19 March 2024
All staff have been caring, friendly and very willing. Mum has been at Durban House for over two years and I have nothing but admiration for the way all staff go about their daily work. They are always so cheerful and there is a very homely atmosphere!
18 March 2024
Father had been there a few months, certainly, the right place for him to be, couldn't ask for better. Staff are always polite and friendly.
Latest Reviews for Durban House Nursing Home
30 July 2025
Very caring. Overall very good.
22 July 2025
Always a warm welcome from a friendly and caring staff. Residents always cared for with a smile. Plenty of planned activities to keep residents amused and engaged.
10 July 2025
Very friendly staff and very helpful.
10 July 2025
When you step into Durban House you are made to feel very welcome. All staff are very polite and very caring towards residents, staff and family members. Very friendly atmosphere at all times. Management are always supportive and will always have time for any updates with my dad. Food and drinks are always available, and the meals are excellent. The staff are very hardworking at all times. I feel happy that my dad is here.
09 July 2025
One staff member goes above and beyond for my grandad! He is taken care of! He is happy in Durban house and feels happy here! He enjoys the activities and getting involved! The home have organised an wedding anniversary set up for my great grandparents it looked beautiful!
04 July 2025
This care home is a wonderful place, and the staff are incredibly attentive and dedicated. One staff member in particular is amazing, he is always going the extra mile for the residents. My grandad is thriving here thanks to the supportive and caring staff. I'm so grateful for the peace of mind knowing he's in such good hands.
04 July 2025
The staff are exceptional-patient, kind, and always attentive to the needs of every resident. They treat everyone with dignity and respect, creating a real sense of community and belonging. It's clear that the team doesn't just work here-they truly care. The home itself is clean, bright, and welcoming, with comfortable rooms and beautiful communal areas. There are plenty of engaging activities and social events, which have done wonders for residents mood and sense of independence. Communication with families is excellent too. We always feel informed and involved, and we've never had a concern that wasn't addressed quickly and thoughtfully.
04 July 2025
The care home is amazing do such fun activities with my grandad. Couldn't feel more at ease knowing he's getting the best care he could and he's in safe hands. A special shout out to one staff member in particular for always going that extra mile.
01 April 2025
Mum is being looked after very well with lots of patience. She is always nice and clean and the staff are very friendly to us when we visit. We are looking forward to going out in the garden as it now looks all neat and tidy. Would like the chairs wiped down sometime.
31 March 2025
Visiting my mum is usually a very good experience as this care staff and management are very friendly. Its nice to see the garden is being maintained well as we like to walk around and sit in the garden when the weather is okay. The cleanliness is good and her room is always tidy. The food always looks nice and mum usually gets small amounts which is what she likes.
16 January 2025
The care my father is currently receiving at Durban House is excellent. The care shown to my father by the team is remarkable given the number of residents they have in their care. I can speak for both my partner, sister and mother whom all visit regularly and nothing is too much trouble for the carers.
16 January 2025
I loved the way the staff cared for my dad always tending to him and trying to make him feel safe making him laugh and encouraging to join in activities until he got poorly he was always up and dressed and eating with the others mixing and joining in as best he could the staff put one hundred percent into the job and did there work with love dad has now passed and I know he had the best care. Thank you Durban House for all your hard work.
16 December 2024
My Father-in-law has been at Durban House since May 2024, sadly he died yesterday but I just wanted to thank all the staff for their care, compassion and hard work. It is much appreciated and although he could be a little difficult at times they were so patient and caring and for that I thank them from the bottom of my heart. My husband and I agree this is by far the best Home he was in and was as happy as he could be. They made him as comfortable as they could in his final days and made us feel he was really cared for.
02 December 2024
I love it here. Thank you for all you do for me - thank you.
11 November 2024
My friend was transferred to Durban House from another nursing home by his wife, this was because of the lack of care. From what I have observed over the last few visits I have made to Durban House, the staff and level of care are so much better. The staff I have seen show such wonderful compassion and interest in the residents. I saw a vast improvement in him today; he was much more animated and seemed happier. This was such a joy to see. Thank you to the staff, I know it's not an easy job, but I can see you care for the residents.
05 November 2024
My father is so happy, the staff are great. He knows everyone and they make him feel normal if you know what I mean, they treat him as normal. Nothing is a problem, we ask for help and they support the family. This is the best care home he has ever been in. He is safe and it's the best for him, even on bad days they really help him.
03 April 2024
My husband has been at Durban House for a year. I am very pleased with the care he receives. There is a lovely, warm homely feeling about Durban House. There are lots of activities and the food is very good. The staff are lovely, caring, and kind, and always ready to help with any questions I have. My thanks to all at Durban House.
20 March 2024
Overall, very pleased with the staff and the kindness shown to residents, the time they give to help each individual. Very clean, warm and welcoming. Mum is always clean and tidy and well-fed. Daily tea trolleys with cake and fruit are encouraged for residents.
19 March 2024
All staff have been caring, friendly and very willing. Mum has been at Durban House for over two years and I have nothing but admiration for the way all staff go about their daily work. They are always so cheerful and there is a very homely atmosphere!
18 March 2024
Father had been there a few months, certainly, the right place for him to be, couldn't ask for better. Staff are always polite and friendly.