Submit a Review for Oaklands House Care Centre
Allington Lane, West End, Southampton, SO30 3HP
View Full Details of Oaklands House Care CentreLatest Reviews for Oaklands House Care Centre
03 July 2025
My mother had her 91st birthday at the home's cafe which is especially decorated like a tearoom and able to accommodate a number of guests for celebrations. My mum was thrilled with the service the Lifestyle team provided for her family party. The food was excellent and plentiful, the team had decorated the room with pictures and a happy birthday banner, they really had thought of everything and were all very engaging on the day. Nothing was too much trouble and everyone was so kind and helpful. My sister and I continue to feel extremely fortunate that our Mum is at Oaklands and receiving such wonderful care.
03 July 2025
The very first time I walked into Oaklands House I felt the warmth in the building. I knew that it was the place I wanted my husband to be. He is very happy. I can not speak highly enough of all the staff, from day one he has been 100% looked after and cared for nothing is too much trouble from every member of staff, my husband and I celebrated our diamond wedding anniversary in the beautiful vintage cafe. The food was amazing, the cake was outstanding. The staff did a wonderful job decorating the room it was really lovely.
13 June 2025
What a lovely tea party in the Parisian Room made Mum relive her days in the New Forest having a cream tea in the little tea rooms. Staff always so lovely and nothing is too much trouble.
14 May 2025
The time is very friendly and everyone makes you feel at ease when you arrive. The team at Oaklands clearly have a good bond which makes them so great to be around. My mum seemed settled in her new home and happy, which is the most important thing to us as a family. What a lovely, caring home.
07 March 2025
Mum seems to have settled in better than we thought she would. Her whole life has changed drastically but the staff all seem to be really thoughtful and caring and although she forgets most things she doesn't forget how kind everyone is. Her room is always clean and tidy and her clothes are clean. She also tells me that the staff who wash her are also very kind.
07 February 2025
Without prejudice. They comment, it's not our job. It should have been done by housekeeping. Said loudly in front of visitors. How my wife got ringworm brings cleanliness into question? Thankfully now under control.
21 January 2025
My parents are both in Oaklands House Care Centre, arriving at different times. They are care for with the utmost respect. Their rooms are beautifully clean, and looked after by all the staff. The food is freshly prepared and the choice always available. The best thing is that my parents are safe, well cared for, warm and content. The worry we had has gone and we can now enjoy our visits.
17 January 2025
All of the staff are kind, considerate, helpful and patient. Not only with the client, but with us, as a family visiting. Our brother has been challenging at times with the staff but they have accepted this with love, humor and patience. Very much appreciated.
17 January 2025
Oaklands House Care Centre is a wonderful home. My mother needs are taken care of. Any concerns I may have are always addressed and resolved. My mum has been a resident for 4 years 4 months and is now on end of life care where she is kept comfortable and peaceful. All the Oakland Team are such amazing people. Compassionate, caring patient and so very kind. I couldn't wish for a better home for my mum.
17 January 2025
In my 4 months experience of my mum being cared for in Oaklands, I find the staff all kind and caring to the residents and feel they all go above and beyond towards the residents and their families whilst visiting.
16 January 2025
Oakland's staff are friendly and helpful. Mum had a scrumptious afternoon tea in the vintage tea room for her birthday, cake, balloons etc. Definitely making it a special day. There are always lots of activities to get involved in and sometimes Mum really does have a lot of fun. Thank you everyone at the 'Oakland's Family' you are very much appreciated.
03 December 2024
I would like to thank everyone at Oakland House care home for looking after my Dad. The care and support were excellent and the staff were so very caring, nothing was too much trouble. Dad was there was about 3 months and it was so reassuring for us as a family that he was being well looked after.
21 November 2024
The care and support was excellent. The staff were so caring.
16 September 2024
Mum and I had a wonderful afternoon tea in your cafe. It was so lovely meeting some of the other residents and their relatives. The cafe is decorated so beautifully like an old-fashioned tea room. The ambience was just right and the food was perfect. What a lovely treat! Thank you.
12 September 2024
What an amazing summer fete we attended in July. The activities team and staff were amazing. My mum was enjoying herself so much she forgot she had family there. The fete had something for everyone including grandchildren. These events are so good at helping make sure amazing memories with our loved ones. Best decision ever was my mum becoming a permanent resident at Oaklands. Thank you for these memories.
03 September 2024
My mum arrived at Oaklands for respite care in January 2024 after being extremely ill at Christmas and being admitted to the hospital. As soon as I arrived prior to Mum's admission I was greeted with a warm welcome from all the staff. The Centre is extremely clean and smells lovely. Mum has settled in so well that she is now a permanent resident as she needs 24-hour care. When Mum first arrived she was very shy and just wanted to be in her room but over time the staff have encouraged her to come out of her room. She has now made some lovely friends and is eating with the other residents which is lovely to see. The activity team are also brilliant with activities scheduled for 7 days per week which my mum really enjoys. I went yesterday for afternoon tea with Mum and other residents/family, we all had a lovely time and the food was delicious. I'm now her daughter again and not her carer anymore. I can now sleep at night not worrying about her. I would highly recommend this centre.
20 August 2024
Just want to give a big thank you to the carers and team for arranging the lovely cream tea in the Vintage Cafe room for Dad's birthday. We thoroughly enjoyed it. Dad came into the home in November last year for end-of-life care. You wouldn't believe it by looking at him now. He has improved dramatically since being here, this is all due to the wonderful care and attention of the team at Oaklands. We are so glad that we were able to choose Oaklands as Dad is doing so well. Thanks again.
20 August 2024
My father-in-law has been in Oaklands for 2 years, during this time he and the family have been treated with the utmost respect. Our experience has been a positive one and nothing is too much trouble for anything our father/dad-in-law needs, his care and wellbeing is at the forefront of everyone's mind who works at Oaklands, the family are always made to feel very welcome and our input is very valued. The activities, parties, singers, entertainment, summer fetes food, etc. are amazing and such a lovely way to involve the residents and their families, we really enjoy them and they put a smile on everyone's faces, love a good sing-song. It is such a bonus to be able to use the vintage cafe and the upstairs function rooms for special family occasions, it means the wider family, grandchildren, great-grandchildren etc. can all spend time together with Dad-in-law. The hard work and effort that is put in by all staff when we have this function is admirable. Thank you Oaklands
13 August 2024
My husband was placed at Oaklands House in February 2022 after several weeks in hospital. He had dementia and had lost his mobility. He was very resistant to the idea of care. If I had looked for a suitable placement for him myself I couldn't have found anywhere better than Oaklands. The care, compassion and love he received has been beyond compare. Sadly he became unwell in June 2024 and was in need of end-of-life care. Yet again this was carried out with care and dignity. During this time and in his last few days we as a family were also made extremely welcome when we visited. Oaklands residents are treated like a family and we all became a part of that family. Every single person in the Oaklands team cared about him and what happened to him and they felt his loss. During his time there he took part in numerous different activities provided by an exceptionally talented Lifestyles team. He did things he would never have done at home. Oaklands House is simply wonderful.
13 August 2024
Mother receives excellent care from the always very helpful, cheerful staff, over and above. Great activities, meals etc.
Latest Reviews for Oaklands House Care Centre
03 July 2025
My mother had her 91st birthday at the home's cafe which is especially decorated like a tearoom and able to accommodate a number of guests for celebrations. My mum was thrilled with the service the Lifestyle team provided for her family party. The food was excellent and plentiful, the team had decorated the room with pictures and a happy birthday banner, they really had thought of everything and were all very engaging on the day. Nothing was too much trouble and everyone was so kind and helpful. My sister and I continue to feel extremely fortunate that our Mum is at Oaklands and receiving such wonderful care.
03 July 2025
The very first time I walked into Oaklands House I felt the warmth in the building. I knew that it was the place I wanted my husband to be. He is very happy. I can not speak highly enough of all the staff, from day one he has been 100% looked after and cared for nothing is too much trouble from every member of staff, my husband and I celebrated our diamond wedding anniversary in the beautiful vintage cafe. The food was amazing, the cake was outstanding. The staff did a wonderful job decorating the room it was really lovely.
13 June 2025
What a lovely tea party in the Parisian Room made Mum relive her days in the New Forest having a cream tea in the little tea rooms. Staff always so lovely and nothing is too much trouble.
14 May 2025
The time is very friendly and everyone makes you feel at ease when you arrive. The team at Oaklands clearly have a good bond which makes them so great to be around. My mum seemed settled in her new home and happy, which is the most important thing to us as a family. What a lovely, caring home.
07 March 2025
Mum seems to have settled in better than we thought she would. Her whole life has changed drastically but the staff all seem to be really thoughtful and caring and although she forgets most things she doesn't forget how kind everyone is. Her room is always clean and tidy and her clothes are clean. She also tells me that the staff who wash her are also very kind.
07 February 2025
Without prejudice. They comment, it's not our job. It should have been done by housekeeping. Said loudly in front of visitors. How my wife got ringworm brings cleanliness into question? Thankfully now under control.
21 January 2025
My parents are both in Oaklands House Care Centre, arriving at different times. They are care for with the utmost respect. Their rooms are beautifully clean, and looked after by all the staff. The food is freshly prepared and the choice always available. The best thing is that my parents are safe, well cared for, warm and content. The worry we had has gone and we can now enjoy our visits.
17 January 2025
All of the staff are kind, considerate, helpful and patient. Not only with the client, but with us, as a family visiting. Our brother has been challenging at times with the staff but they have accepted this with love, humor and patience. Very much appreciated.
17 January 2025
Oaklands House Care Centre is a wonderful home. My mother needs are taken care of. Any concerns I may have are always addressed and resolved. My mum has been a resident for 4 years 4 months and is now on end of life care where she is kept comfortable and peaceful. All the Oakland Team are such amazing people. Compassionate, caring patient and so very kind. I couldn't wish for a better home for my mum.
17 January 2025
In my 4 months experience of my mum being cared for in Oaklands, I find the staff all kind and caring to the residents and feel they all go above and beyond towards the residents and their families whilst visiting.
16 January 2025
Oakland's staff are friendly and helpful. Mum had a scrumptious afternoon tea in the vintage tea room for her birthday, cake, balloons etc. Definitely making it a special day. There are always lots of activities to get involved in and sometimes Mum really does have a lot of fun. Thank you everyone at the 'Oakland's Family' you are very much appreciated.
03 December 2024
I would like to thank everyone at Oakland House care home for looking after my Dad. The care and support were excellent and the staff were so very caring, nothing was too much trouble. Dad was there was about 3 months and it was so reassuring for us as a family that he was being well looked after.
21 November 2024
The care and support was excellent. The staff were so caring.
16 September 2024
Mum and I had a wonderful afternoon tea in your cafe. It was so lovely meeting some of the other residents and their relatives. The cafe is decorated so beautifully like an old-fashioned tea room. The ambience was just right and the food was perfect. What a lovely treat! Thank you.
12 September 2024
What an amazing summer fete we attended in July. The activities team and staff were amazing. My mum was enjoying herself so much she forgot she had family there. The fete had something for everyone including grandchildren. These events are so good at helping make sure amazing memories with our loved ones. Best decision ever was my mum becoming a permanent resident at Oaklands. Thank you for these memories.
03 September 2024
My mum arrived at Oaklands for respite care in January 2024 after being extremely ill at Christmas and being admitted to the hospital. As soon as I arrived prior to Mum's admission I was greeted with a warm welcome from all the staff. The Centre is extremely clean and smells lovely. Mum has settled in so well that she is now a permanent resident as she needs 24-hour care. When Mum first arrived she was very shy and just wanted to be in her room but over time the staff have encouraged her to come out of her room. She has now made some lovely friends and is eating with the other residents which is lovely to see. The activity team are also brilliant with activities scheduled for 7 days per week which my mum really enjoys. I went yesterday for afternoon tea with Mum and other residents/family, we all had a lovely time and the food was delicious. I'm now her daughter again and not her carer anymore. I can now sleep at night not worrying about her. I would highly recommend this centre.
20 August 2024
Just want to give a big thank you to the carers and team for arranging the lovely cream tea in the Vintage Cafe room for Dad's birthday. We thoroughly enjoyed it. Dad came into the home in November last year for end-of-life care. You wouldn't believe it by looking at him now. He has improved dramatically since being here, this is all due to the wonderful care and attention of the team at Oaklands. We are so glad that we were able to choose Oaklands as Dad is doing so well. Thanks again.
20 August 2024
My father-in-law has been in Oaklands for 2 years, during this time he and the family have been treated with the utmost respect. Our experience has been a positive one and nothing is too much trouble for anything our father/dad-in-law needs, his care and wellbeing is at the forefront of everyone's mind who works at Oaklands, the family are always made to feel very welcome and our input is very valued. The activities, parties, singers, entertainment, summer fetes food, etc. are amazing and such a lovely way to involve the residents and their families, we really enjoy them and they put a smile on everyone's faces, love a good sing-song. It is such a bonus to be able to use the vintage cafe and the upstairs function rooms for special family occasions, it means the wider family, grandchildren, great-grandchildren etc. can all spend time together with Dad-in-law. The hard work and effort that is put in by all staff when we have this function is admirable. Thank you Oaklands
13 August 2024
My husband was placed at Oaklands House in February 2022 after several weeks in hospital. He had dementia and had lost his mobility. He was very resistant to the idea of care. If I had looked for a suitable placement for him myself I couldn't have found anywhere better than Oaklands. The care, compassion and love he received has been beyond compare. Sadly he became unwell in June 2024 and was in need of end-of-life care. Yet again this was carried out with care and dignity. During this time and in his last few days we as a family were also made extremely welcome when we visited. Oaklands residents are treated like a family and we all became a part of that family. Every single person in the Oaklands team cared about him and what happened to him and they felt his loss. During his time there he took part in numerous different activities provided by an exceptionally talented Lifestyles team. He did things he would never have done at home. Oaklands House is simply wonderful.
13 August 2024
Mother receives excellent care from the always very helpful, cheerful staff, over and above. Great activities, meals etc.