Oaklands House Care Centre

Allington Lane, West End, Southampton SO30 3HP
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9.8 107 Reviews
  • Oaklands House Care Centre, Southampton
Oaklands House Care Centre is a well- established nursing home with a modern extension of 26 additional large rooms with en-suite facilities with personal showers.

The home is surrounded by countryside. Set in an ideal quiet location with landscaped gardens, the home offers a total of 72 spacious en-suite rooms, a wide range of facilities and 24-hour expert care.

Oaklands House Care Centre is part of the Aria Care Group - a leading provider of high-quality care homes, dedicated to creating unique settings and delivering outstanding care.
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Care Provided by Oaklands House Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1650
  • Self-Funded Nursing Care: from £1900
  • Self-Funded Nursing Dementia Care: from £1900
  • RESPITE Self-Funded Residential Care: from £1800
  • RESPITE Self-Funded Residential Dementia Care: from £1800
  • RESPITE Self-Funded Nursing Care: from £1900
  • RESPITE Self-Funded Nursing Dementia Care: from £1900

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Oaklands House Care Centre to find out the exact price for your requirements.

Contact Oaklands House Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Oaklands House Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Byron Nadgie (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (78)
  • Single Rooms with Ensuite Wet Room (72)

Oaklands House Care Centre Reviews (107)

9.8

Oaklands House Care Centre has a Review Score of 9.8 (9.828) out of 10, based on 34 reviews in the last 2 years.
Over all time Oaklands House Care Centre has 107 reviews.

Overall Experience
  • 88
  • 17
  • 1
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Date Published
  • 107
  • 5
  • 10
  • 34
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Reviewer Connection to Oaklands House Care Centre
  • 47
  • 20
  • 12
  • 5
  • 4
  • 4
  • 3
  • 2
  • 1
  • 1
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Total of 107, showing 1-20
Review from J C (Daughter of Resident) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was in the home for almost 4 years and in all that time he was always treated with care, kindness and respect. He was well cared for and although he could be difficult with his food they always tried to make sure that they cooked what he liked. As a family we were always made to feel welcome
and had a good relationship with the staff. My Dad especially enjoyed the days when they had singers in to entertain the residents and he always sung along to the songs. In the days leading up to the end of his life, all the staff made sure that he was well looked after and comfortable.
Bryon should be very proud of his team as they are all outstanding. Thank you all for all the love and care you gave our Dad.
Reply from Stuart Lamacraft, on behalf of the team at Oaklands House Care CentreThank you for sharing such a sincere review. We're honoured to have cared for your dad over those four years and are so pleased to hear he felt comfortable, supported and able to enjoy moments like the music and sing-alongs. Your kind words about the team, and Byron's leadership, mean a great deal to us all. Thank you for trusting us with your dad's care.
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Review from Ann R (Daughter of Resident) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All anyone can wish for when their loved ones can no longer care for themselves is the opportunity to arrange the best loving care for them. As a family we are very pleased that we have found this care at Oaklands. The nursing staff & carers are wonderful and really treat Mum like a person not a job.
Mum has settled well and enjoys the activities which the team work hard to provide week in week out. It is a real community at the home and you can feel this as soon as you whale through the door.
Reply from Rowen Campbell, on behalf of the team at Oaklands House Care CentreWhat kind words, thank you! Thanks too for taking the time to write us a review and share your feedback of Oaklands. We're delighted with how well your mum has settled in here and how happy she seems to be. Do let us know if there is ever anything more we can do to help, or if we can answer any questions.
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Review from Colin M (Son of Resident) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad arrived at Oaklands in April 2022 and from his arrival until his passing on 15th February 2026 he was treated with the upmost respect and first class care, the past few years gave him a second lease of life making new friends enjoying the entertainment particularly the sing along with Marcus.
The
past few days have been tough . This was made bearable by the care, love respect and dignity my dad and the family received during this emotional time. Our hearts are broken but are lives richer for having him as a dad dad in law and grandad.
You are truly all selfless kind compassionate people we thank you from the bottom of the family's hearts.
Reply from Rowen Campbell, on behalf of the team at Oaklands House Care CentreWe are all so sorry for your loss. It was an honour and a privilege to be able to care for your dad, and if we were able to make the last few years as happy as you suggest, we are truly humbled. We sincerely appreciate your kind words, especially at such a difficult time, and if there is ever anything more we can do to support your family, please don't hesitate to ask.
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Review from Julie A (Daughter-in-law of Resident) published on 18 February 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mum in law was sent to Oaklands House Care Centre prior to a permanent plan after a hospital admission. On leaving hospital she used the toilet with help and wore incontinence pads for 'accidents'. Our experience here was not the best. She was left in bed as they didn't have enough chairs for her
to be taken downstairs - even though she could go in a wheelchair & sit at the table, most of the time. When she was in bed she was not dressed and on one occasion - in a wet bed. Now she has moved to a new home she is almost back to the level she was when she left hospital & has her dignity back.
Reply from Rhiannon Freeman-Gray, Divisional Marketing Manager at Oaklands House Care CentreThank you for taking the time to share your feedback. At Oaklands, we pride ourselves on providing a high standard of care and a positive experience for all our residents. We're sorry to hear that, on this occasion, your experience did not reflect that. We would be grateful if you could contact us directly at manager.oaklands@ariacare.co.uk so that we can learn more about your experience and ensure we continue delivering the very best care for our residents.
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Review from Pamela W (Regular Volunteer) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was cared for at Oaklands House Care Centre for 2 years until his death. During this time he was treated with care and dignity. I know at times his dementia made him very difficult but the staff knew how to help him through these times. During the day the variety of activities provided by
the excellent lifestyles team were second to none. From quizzes and word games to singalongs and visiting entertainers there was something for everyone. When it came to end of life care we were cared for as a family. During all this time the staff of Oaklands House Care Centre became like a second family. I got to know many of the other residents so the obvious thing for me to do after his death was to volunteer. I love spending time with the residents one day a week. Whether it's making a cup of tea, having a chat, cleaning musical instruments or enjoying listening to a visiting singer my day is busy but enjoyable. I get as much out of my day as I'm able to give to the residents.
Reply from Rhiannon Freeman-Gray, Divisional Marketing Manager at Oaklands House Care CentreThank you so much for taking the time to write us this lovely review. It was a pleasure to care for your husband, and we're very sorry for your loss. It means so much to us all that you feel he was treated with care and dignity throughout his time in the home. We're thrilled that you have chosen to volunteer at Oaklands - your support is absolutely invaluable and it's a real privilege to have you at the home.
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Review from D P (Grandson of Resident) published on 30 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was sceptical at first when seeing the home, however the staff are really on the ball with all residents and their families.
Nothing is ever to much even for the visitors they go above and beyond to look out for the residents in their care.
I have to single out Terri as someone who takes the time
to listen to any concerns and also addresses them when we visit my grandmother 3-4 times a week.
The manager Byron is always smiling and welcoming everyone with a positive attitude,
He leads a very well oiled machine.
If you need a place for a relative or friend this should be your first choice.
Reply from Nicole Howarth, on behalf of the team at Oaklands House Care CentreThank you for taking the time to leave us such a fantastic review! We're happy to hear that your grandmother is receiving such great care at Oaklands House. It's an honour to care for your grandmother, and we're grateful for the trust you've placed in us. We're proud of the welcoming environment we've created here, and your recommendation truly means the world to us. I will pass on your kind comments to the whole team.
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Review from Mary Frances W (Wife of Resident) published on 21 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
During the time my husband has been living at Oaklands he has received exemplary care. The home is spotlessly clean always and the food smells and looks delicious.
The entertainment is well thought out and the residents join in and have a happy time.
The staff make visitors welcome and comfortable
in Oaklands.
Despite my husbands reticence when he first arrived here he has since settled down, is now sitting with others to enjoy his meals and talking to residents.
I feel confident and happy with the care, kindness and comfort given to my husband and couldn't ask for anything more.
Reply from Nicole Howarth, on behalf of the team at Oaklands House Care CentreThank you for taking the time to leave us such a wonderful review! We're happy to hear that your husband has settled in well and is enjoying his time at Oaklands. It means a lot to know that you're happy with the care he receives. I will pass on your kind comments to the whole team.
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Review from Lyn C (Wife of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The very first time I walked into Oaklands House I felt the warmth in the building. I knew that it was the place I wanted my husband to be. He is very happy. I can not speak highly enough of all the staff, from day one he has been 100% looked after and cared for nothing is too much trouble from every
member of staff, my husband and I celebrated our diamond wedding anniversary in the beautiful vintage cafe. The food was amazing, the cake was outstanding. The staff did a wonderful job decorating the room it was really lovely.
Reply from Stuart Lamacraft, On behalf of the team at Oaklands House Care CentreThank you for such a heartfelt review of Oaklands House. We're so pleased to hear your first impression was one of warmth-it's exactly what we hope to offer every visitor and resident. It's wonderful that your husband is happy and well cared for, and we're delighted to have helped make your diamond wedding anniversary a memorable and special occasion. Your kind words mean a great deal to the whole team.
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Review from S S (Daughter of Resident) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a lovely tea party in the Parisian Room made Mum relive her days in the New Forest having a cream tea in the little tea rooms.
Staff always so lovely and nothing is too much trouble.
Reply from Stuart Lamacraft, On behalf of the team at Oaklands House Care CentreThank you for your lovely feedback about Oaklands House. We're so pleased the tea party in the Parisian Room brought back such special memories for your mum. It's wonderful to hear the team's warmth and care made it all the more special.
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Review from A R (Daughter of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The time is very friendly and everyone makes you feel at ease when you arrive. The team at Oaklands clearly have a good bond which makes them so great to be around. My mum seemed settled in her new home and happy, which is the most important thing to us as a family. What a lovely, caring home.
Reply from Stuart Lamacraft, On behalf of the team at Oaklands House Care CentreThank you so much for your kind words about Oaklands. It means a great deal to hear that your mum is feeling happy and settled-exactly what we always hope for. We're also really glad the warmth of the team came through to you during your visits. Your feedback truly brightened our day.
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Review from P E (Daughter of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum seems to have settled in better than we thought she would. Her whole life has changed drastically but the staff all seem to be really thoughtful and caring and although she forgets most things she doesn't forget how kind everyone is. Her room is always clean and tidy and her clothes are clean. She
also tells me that the staff who wash her are also very kind.
Reply from Home Manager, Home Manager at Oaklands House Care CentreThank you so much for your lovely review of Oaklands House. We understand how big a transition this can be, and we're so pleased to hear that your mum is settling in well. It's heartwarming to know that our team's kindness and care have made a difference to her. Keeping our residents comfortable, clean, and feeling valued is always our priority. Your words mean a great deal to us!
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Review from A B (Husband of Resident) published on 7 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Without prejudice. They comment, it's not our job. It should have been done by housekeeping. Said loudly in front of visitors.
How my wife got ringworm brings cleanliness into question? Thankfully now under control.
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Review from T G (Daughter of Resident) published on 21 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents are both in Oaklands House Care Centre, arriving at different times. They are care for with the utmost respect. Their rooms are beautifully clean, and looked after by all the staff. The food is freshly prepared and the choice always available. The best thing is that my parents are safe, well
cared for, warm and content. The worry we had has gone and we can now enjoy our visits.
Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care CentreThank you so much for your heartfelt review of Oaklands House. It's truly reassuring to hear that your parents are receiving such respectful and attentive care, and that their comfort and safety have brought you peace of mind. Knowing that you can now enjoy your visits without worry means a great deal to us. Your kind words about the cleanliness, fresh meals, and care from our team are appreciated - thank you for sharing your experience.
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Review from Sandra L (Sister of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff are kind, considerate, helpful and patient. Not only with the client, but with us, as a family visiting.
Our brother has been challenging at times with the staff but they have accepted this with love, humor and patience. Very much appreciated.
Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care CentreThank you so much for your kind words about Oaklands House. We're truly touched to hear how much you appreciate the care and compassion shown by our team, not only to your brother but also to your family. It's our privilege to support each resident with patience and understanding, and it means the world to know this has made a difference for you. Your thoughtful review is greatly appreciated by all of us here at Oaklands House. Thank you again.
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Review from Jennie N (Daughter of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Oaklands House Care Centre is a wonderful home. My mother needs are taken care of. Any concerns I may have are always addressed and resolved. My mum has been a resident for 4 years 4 months and is now on end of life care where she is kept comfortable and peaceful. All the Oakland Team are such amazing
people. Compassionate, caring patient and so very kind. I couldn't wish for a better home for my mum.
Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care CentreThank you for taking the time to leave a review. It means a great deal to learn that you feel your mum is well cared for and comfortable here at Oaklands House. Our team is deeply committed to providing compassionate and attentive care, especially during such a tender time. Your kind words about our staff truly warm our hearts and inspire us to continue doing our very best. Thank you for entrusting us with your mum's care-it is an honour and a privilege.
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Review from Heather F (Daughter of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my 4 months experience of my mum being cared for in Oaklands, I find the staff all kind and caring to the residents and feel they all go above and beyond towards the residents and their families whilst visiting.
Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care CentreThank you so much for your kind words regarding Oaklands House. We are pleased to hear that your experience over the past four months has been so positive. Our team is committed to providing compassionate care, which ensures both residents and their families feel supported, so your thoughtful review means a great deal. Thank you for sharing.
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Review from S S (Daughter-in-law of Resident) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Oakland's staff are friendly and helpful. Mum had a scrumptious afternoon tea in the vintage tea room for her birthday, cake, balloons etc. Definitely making it a special day. There are always lots of activities to get involved in and sometimes Mum really does have a lot of fun. Thank you everyone at
the 'Oakland's Family' you are very much appreciated.
Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care CentreThank you so much for your lovely review. We're delighted to hear that your mum had such a special birthday celebration in our vintage tearoom - it's wonderful to know she enjoyed the cake, balloons, and festivities! Seeing our residents have fun and feel cherished is what we strive for every day. Your kind words about our team and activities mean the world to us all here at the Oaklands family. Thank you for sharing!
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Review from S P (Daughter of Resident) published on 3 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank everyone at Oakland House care home for looking after my Dad.
The care and support were excellent and the staff were so very caring, nothing was too much trouble.
Dad was there was about 3 months and it was so reassuring for us as a family that he was being well looked after.
Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care CentreThank you so much for your kind words and for taking the time to share your experience. It means a great deal to us to know that your dad felt well cared for during his time at Oaklands House Care Centre. Providing reassurance and support to families like yours is at the heart of what we do, and we're so pleased we could make a difference. We'll be sure to share your lovely feedback with our team-it will mean so much to them. Wishing you and your family all the very best.
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Review from S P (Daughter of Resident) published on 21 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and support was excellent. The staff were so caring.
Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care CentreThank you for your kind words about Oaklands House. We're thrilled to hear that you felt the care and support were excellent, and that our team's dedication made a positive impact. Providing compassionate and attentive care is at the heart of what we do, and your feedback means so much to us. Thank you for sharing!
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Review from C H (Daughter of Resident) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum and I had a wonderful afternoon tea in your cafe. It was so lovely meeting some of the other residents and their relatives. The cafe is decorated so beautifully like an old-fashioned tea room. The ambience was just right and the food was perfect. What a lovely treat! Thank you.
Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care CentreThank you so much for your lovely feedback! We're delighted to hear that you and your mum enjoyed the afternoon tea at our cafe and had the chance to connect with other residents and families. It's wonderful to know that the atmosphere and food made it a special experience. We're glad we could provide such a treat for you both!
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Current Review Score: 9.8 (9.828)

Overview of Review Score

The Review Score of 9.8 (9.828) out of 10 for Oaklands House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.828 for Oaklands House Care Centre is calculated as follows: ( (346 Excellents x 5) + (43 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 401 Ratings = 4.828
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oaklands House Care Centre is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (111)

Meet the Team (1)

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Byron Nadjie

Job Title: Home Manager

The team and I consider it a huge privilege to care for older people and are proud that their families trust us to care for them.


This is a lovely friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon.

Frequently Asked Questions about Oaklands House Care Centre

What types of Care is Oaklands House Care Centre registered for?

Older Person Care, Dementia, Mental Health Condition & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oaklands House Care Centre have?

There are 78 Single Rooms.

What are the Facilities & Services at Oaklands House Care Centre?

Own Furniture if required, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oaklands House Care Centre to the centre of Southampton?

4.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oaklands House Care Centre to verify any information. View our terms and conditions. Oaklands House Care Centre has an Enhanced Service - more info.