All Fees are subject to a full assessment by the care home
These prices are only a guideline, please contact Oaklands House Care Centre to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Oaklands House Care Centre has a Review Score of 9.9 (9.885) out of 10, based on 41 reviews in the last 2 years. Over all time Oaklands House Care Centre has 103 reviews.
Review from Ann R (Daughter of Resident) published on 3 July 2025
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Overall Experience
5.0 out of 5
Reply from Stuart Lamacraft, On behalf of the team at Oaklands House Care Centre
Thank you for your lovely comments about your mum's 91st birthday celebration at Oaklands House. It's fantastic to hear how much she-and the whole family-enjoyed the day. The Lifestyle team will be so pleased their efforts made the occasion feel special. We're equally glad to know that you and your sister feel confident and reassured by the care your mum is receiving.
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Review from Lyn C (Wife of Resident) published on 3 July 2025
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5.0 out of 5
Reply from Stuart Lamacraft, On behalf of the team at Oaklands House Care Centre
Thank you for such a heartfelt review of Oaklands House. We're so pleased to hear your first impression was one of warmth-it's exactly what we hope to offer every visitor and resident. It's wonderful that your husband is happy and well cared for, and we're delighted to have helped make your diamond wedding anniversary a memorable and special occasion. Your kind words mean a great deal to the whole team.
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Review from S S (Daughter of Resident) published on 13 June 2025
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5.0 out of 5
Reply from Stuart Lamacraft, On behalf of the team at Oaklands House Care Centre
Thank you for your lovely feedback about Oaklands House. We're so pleased the tea party in the Parisian Room brought back such special memories for your mum. It's wonderful to hear the team's warmth and care made it all the more special.
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Review from A R (Daughter of Resident) published on 14 May 2025
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4.0 out of 5
Reply from Stuart Lamacraft, On behalf of the team at Oaklands House Care Centre
Thank you so much for your kind words about Oaklands. It means a great deal to hear that your mum is feeling happy and settled-exactly what we always hope for. We're also really glad the warmth of the team came through to you during your visits. Your feedback truly brightened our day.
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Review from P E (Daughter of Resident) published on 7 March 2025
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5.0 out of 5
Reply from Home Manager, Home Manager at Oaklands House Care Centre
Thank you so much for your lovely review of Oaklands House. We understand how big a transition this can be, and we're so pleased to hear that your mum is settling in well. It's heartwarming to know that our team's kindness and care have made a difference to her. Keeping our residents comfortable, clean, and feeling valued is always our priority. Your words mean a great deal to us!
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Review from A B (Husband of Resident) published on 7 February 2025
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4.0 out of 5
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Review from T G (Daughter of Resident) published on 21 January 2025
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Overall Experience
5.0 out of 5
Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care Centre
Thank you so much for your heartfelt review of Oaklands House. It's truly reassuring to hear that your parents are receiving such respectful and attentive care, and that their comfort and safety have brought you peace of mind. Knowing that you can now enjoy your visits without worry means a great deal to us. Your kind words about the cleanliness, fresh meals, and care from our team are appreciated - thank you for sharing your experience.
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Review from Sandra L (Sister of Resident) published on 17 January 2025
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Overall Experience
5.0 out of 5
Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care Centre
Thank you so much for your kind words about Oaklands House. We're truly touched to hear how much you appreciate the care and compassion shown by our team, not only to your brother but also to your family. It's our privilege to support each resident with patience and understanding, and it means the world to know this has made a difference for you. Your thoughtful review is greatly appreciated by all of us here at Oaklands House. Thank you again.
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Review from Jennie N (Daughter of Resident) published on 17 January 2025
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5.0 out of 5
Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care Centre
Thank you for taking the time to leave a review. It means a great deal to learn that you feel your mum is well cared for and comfortable here at Oaklands House. Our team is deeply committed to providing compassionate and attentive care, especially during such a tender time. Your kind words about our staff truly warm our hearts and inspire us to continue doing our very best. Thank you for entrusting us with your mum's care-it is an honour and a privilege.
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Review from Heather F (Daughter of Resident) published on 17 January 2025
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5.0 out of 5
Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care Centre
Thank you so much for your kind words regarding Oaklands House. We are pleased to hear that your experience over the past four months has been so positive. Our team is committed to providing compassionate care, which ensures both residents and their families feel supported, so your thoughtful review means a great deal. Thank you for sharing.
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Review from S S (Daughter-in-law of Resident) published on 16 January 2025
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5.0 out of 5
Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care Centre
Thank you so much for your lovely review. We're delighted to hear that your mum had such a special birthday celebration in our vintage tearoom - it's wonderful to know she enjoyed the cake, balloons, and festivities! Seeing our residents have fun and feel cherished is what we strive for every day. Your kind words about our team and activities mean the world to us all here at the Oaklands family. Thank you for sharing!
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Review from S P (Daughter of Resident) published on 3 December 2024
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5.0 out of 5
Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care Centre
Thank you so much for your kind words and for taking the time to share your experience. It means a great deal to us to know that your dad felt well cared for during his time at Oaklands House Care Centre. Providing reassurance and support to families like yours is at the heart of what we do, and we're so pleased we could make a difference. We'll be sure to share your lovely feedback with our team-it will mean so much to them. Wishing you and your family all the very best.
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Review from S P (Daughter of Resident) published on 21 November 2024
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5.0 out of 5
Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care Centre
Thank you for your kind words about Oaklands House. We're thrilled to hear that you felt the care and support were excellent, and that our team's dedication made a positive impact. Providing compassionate and attentive care is at the heart of what we do, and your feedback means so much to us. Thank you for sharing!
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Review from C H (Daughter of Resident) published on 16 September 2024
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5.0 out of 5
Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care Centre
Thank you so much for your lovely feedback! We're delighted to hear that you and your mum enjoyed the afternoon tea at our cafe and had the chance to connect with other residents and families. It's wonderful to know that the atmosphere and food made it a special experience. We're glad we could provide such a treat for you both!
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Review from Julie M (Daughter of Resident) published on 12 September 2024
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5.0 out of 5
Reply from Stuart Lamacraft, Marketing Assistant at Oaklands House Care Centre
Thank you for your thoughtful review! We're so happy to hear that you and your family enjoyed the summer fete and that your mum had such a great time. It's heartwarming to know that the event created special memories for everyone. We're grateful for your kind words and are thrilled that Oaklands feels like the right home for your mum. Thank you for being a part of our community!
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Review from Claire S (Daughter of Resident) published on 3 September 2024
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5.0 out of 5
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Review from Cheryl B (Daughter of Resident) published on 20 August 2024
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5.0 out of 5
Reply from Monika Jankauskaite, Digital Marketing Manager at Oaklands House Care Centre
Thank you for your kind words. We're thrilled to hear that you enjoyed the cream tea in the Vintage Caf for Dad's birthday. It's wonderful to know how much he has improved since joining us for end-of-life care last November, thanks to the dedication of our team. We're grateful that you chose Oaklands and are so pleased with the progress Dad has made.
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Review from J M (Daughter-in-law of Resident) published on 20 August 2024
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5.0 out of 5
Reply from Monika Jankauskaite, Digital Marketing Manager at Oaklands House Care Centre
Thank you so much for your heartfelt review. We're delighted to hear that you and your father-in-law have had such a positive experience at Oaklands. It's wonderful to know that our team's dedication to care and respect, along with our activities and facilities, have made a meaningful difference for your family. We truly appreciate your kind words and are thrilled that the vintage caf and function rooms have been a special part of your family gatherings. Your feedback means a lot to us - thank you for taking the time to share your experience.
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Review from Pamela W (Wife of Resident) published on 13 August 2024
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5.0 out of 5
Reply from Monika Jankauskaite, Digital Marketing Manager at Oaklands House Care Centre
Thank you for your heartfelt review. We're deeply touched by your words and honoured to have provided care for your husband. He will be missed by the entire team. We're glad to know that our care and the supportive environment at Oaklands House made a difference. If you need any support or a chat, please don't hesitate to reach out.
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Review from J A (Daughter of Resident) published on 13 August 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Monika Jankauskaite, Digital Marketing Manager at Oaklands House Care Centre
Thank you for your kind words about Oaklands House. We're delighted to hear that your mother is receiving excellent care from our dedicated staff. It's wonderful to know she's enjoying the activities and meals as well.
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The Review Score of 9.9 (9.885) out of 10 for Oaklands House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 41 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.885 for Oaklands House Care Centre is calculated as follows: ( (433 Excellents x 5) + (48 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 485 Ratings = 4.885
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Oaklands House Care Centre is based on 41 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 41 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
I would like to take this opportunity to introduce myself, my name is Byron Nadgie and I am the manager at Oaklands House. I joined the Future Care Group because I passionately believe in their core values: Care, Comfort, Compassion and Credibility, which should always be at the centre of the way we work.
I started at Oaklands House 3 years ago, I have a wealth of knowledge and experience working within the care sector, having managed Nursing/Dementia and Residential homes, led management teams as a Regional and Managing Director, and finally became Head of Quality for the priory group south west and Wales, before moving to HC-0ne as a Quality Turnaround Lead Practitioner.
Starting out from the ground upwards, I first became a registered manager in 2002, and since then have enjoyed working within the care industry in management or senior management roles.
As a relative myself of a mum living in Nursing care, I strive to promote best practise, person-centred approaches and positive outcomes for all those who call Oaklands home.
I have a keen love of the outdoors, sitting in the sunshine and a passion for writing fantasy and fiction novels.
I look forward to meeting you personally, my door is always open, working with you to make a brighter future for your relative.
Job Title: Administration Manager
Hi, I’m Sally, the administration manager.
I’ve been with the company for two years after a complete career change of 16 years in retail. I joined The Future Care Group as an HCA then progressed to a senior and now I’m the administration manager, over my time with the company I have built up relationships with families over their loved ones and now I’m the contact for them as they contact the home. My role is fast-paced and each day is different.
Job Title: Receptionist
Hello, I’m Martina, and I’d like to introduce myself. I’m a member of the Administration team, primarily stationed at our reception area. I’m typically the first point of contact when you visit Oaklands. I moved to the UK from Slovakia 16 years ago and joined Oaklands two and a half years ago as a night healthcare assistant. My passion for meeting new people and assisting families in maintaining their connections led me to make a career change and join the Administration team at Oaklands. I’m part of a three-person team under the leadership of Sally Ware.
It’s my pleasure to help you stay connected with your loved ones or guide you to other team members who can address your inquiries.
Job Title: Lifestyle Lead
Joined: 2018
Hi, I'm Erica. I have been the Lifestyle Lead at Oaklands since December 2018. My team of 4 staff share a philosophy of engagement and fun. We love to hear residents laugh and are proud of how, irrespective of disability, all of our residents join in. We use a person-centred approach to enable people to have moments of joy and meaning.
Job Title: Head of Catering
Joined: 1998
I'm Sarah, the Head of Catering! I have been at Oaklands for 21 years, where I actually started as a Carer. I often helped in the kitchen where I was mentored by the chef and began to learn about food preparation, diet and nutrition. I progressed to Chef and now Head Chef, and I am proud of my achievement and running our team.
We are always looking for ways to make food interesting, irrespective of dietary need. As a keen Baker I love to try out new recipes. I have a team of 5 chefs and kitchen assistants all of which are focused on providing a positive meal time experience.
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