Oaklands House Care Centre

Allington Lane, West End, Southampton SO30 3HP
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9.8 107 Reviews
  • Oaklands House Care Centre, Southampton
Oaklands House Care Centre is a well- established nursing home with a modern extension of 26 additional large rooms with en-suite facilities with personal showers.

The home is surrounded by countryside. Set in an ideal quiet location with landscaped gardens, the home offers a total of 72 spacious en-suite rooms, a wide range of facilities and 24-hour expert care.

Oaklands House Care Centre is part of the Aria Care Group - a leading provider of high-quality care homes, dedicated to creating unique settings and delivering outstanding care.
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Care Provided by Oaklands House Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1650
  • Self-Funded Nursing Care: from £1900
  • Self-Funded Nursing Dementia Care: from £1900
  • RESPITE Self-Funded Residential Care: from £1800
  • RESPITE Self-Funded Residential Dementia Care: from £1800
  • RESPITE Self-Funded Nursing Care: from £1900
  • RESPITE Self-Funded Nursing Dementia Care: from £1900

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Oaklands House Care Centre to find out the exact price for your requirements.

Contact Oaklands House Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Oaklands House Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Byron Nadgie (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (78)
  • Single Rooms with Ensuite Wet Room (72)

Oaklands House Care Centre Reviews (107)

9.8

Oaklands House Care Centre has a Review Score of 9.8 (9.828) out of 10, based on 34 reviews in the last 2 years.
Over all time Oaklands House Care Centre has 107 reviews.

Overall Experience
  • 88
  • 17
  • 1
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Date Published
  • 107
  • 5
  • 10
  • 34
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Reviewer Connection to Oaklands House Care Centre
  • 47
  • 20
  • 12
  • 5
  • 4
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 107, showing 41-60
Review from Martin C (Husband of Resident) published on 4 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak too highly about the quality of care received at Oaklands. My wife has now been a resident there for more than a year and we have both been amazingly well supported. Every aspect of the home is excellent, from attentive nursing care to efficient management and administration, including
the production of an interesting and informative monthly newsletter. The staff are friendly and relational, their commitment to providing a quality programme of various activities is very high, and the overall ethos and atmosphere of Oaklands are superb! I have already decided that should I need residential care myself as I get older, Oaklands will be my first choice!
Reply from Sydney Lyttleton, Marketing Assistant at Oaklands House Care CentreWe are sincerely touched by your glowing review! It means the world to us that you both have experienced exceptional care at Oaklands House. Your kind words about our nursing care, management, and the dedication of our staff truly motivate us to continue providing the best service. We're thrilled to hear your positive feedback on the monthly newsletter and the variety of activities offered by our dedicated lifestyles team. Thank you again for such a positive review.
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Review from Claire B (Daughter of Resident) published on 29 December 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
I can’t praise the staff enough for their friendliness and care. Exceptional people ranging from reception/Health care assistants/Nurses/maintenance men and kitchen staff. My one and only criticism is the cleaning of the room. Sometimes a bit of a state as Mum couldn’t do this herself. Don’t like to
complain however this needs mentioning and addressing for future residents. Keep up the great work carers you are all fantastic!
Reply from Sydney Lyttleton, Marketing Assistant at Oaklands House Care CentreThank you for taking the time to share your positive experience at Oaklands House Care Centre. We appreciate your kind words about the friendliness and care provided by our dedicated staff across various roles. We also acknowledge your feedback regarding the room cleaning aspect. Your input is valuable, and we will certainly address this matter to ensure a more seamless experience for both current and future residents. We appreciate your understanding, and we're committed to continuous improvement. Our team is grateful for your encouragement, and we'll strive to maintain the high standards of care that you have highlighted. Thank you again for your review.
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Review from L H (Sister-in-law of Resident) published on 13 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My review is based on one visit to my brother-in-law and from reading your monthly newsletter.
I was very impressed by the welcome received from all staff and the obvious care for the residents. The amount of work that goes into stimulating residents and the variety of activities provided is second
to none. I really enjoy reading about all these activities and seeing the photographs.
Such a lot of work goes into producing the newsletter which I really look forward to receiving, courtesy of my sister.
I find it very interesting to read staff journeys which display their passion for their work.
Their jobs are very demanding but they all seem to give their all.
Well done to you all. Keep up the good work.
Reply from Sydney Lyttleton, Marketing Assistant at Oaklands House Care CentreThank you for your heartfelt review! We're truly touched by your kind words. It's a privilege to provide a caring and stimulating environment for our residents. Our varied activity programme helps to create a happy and friendly environment for residents and staff alike. Not only this but these activities are aimed to reflect the passions and interests of our residents, making each day more meaningful. We appreciate your recognition of the team's dedication and the efforts behind our newsletter. We'll continue to give our all to ensure the well-being of our residents. Your support means a lot to us.
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Review from Julie C (Granddaughter of Resident) published on 23 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I dreaded Nan going into a care home but as soon as I stepped into Oaklands House Care Centre all my fears dispersed. The place is bright and welcoming with lots of activities for residents to get involved in.
Sadly Nan was only there a week before she passed away, but in that week the staff treated
her with care and dignity her every need was seen even sitting with her when she was alone. They were absolutely wonderful with her and me when I visited always checking I was ok and offering tea biscuits etc.
There are not enough words to express my gratitude to all at Oaklands House Care Centre for their care of my Nan. I know if I should ever need to go into care then Oaklands would be my number one choice.
Reply from Sydney Lyttleton, Marketing Assistant at Oaklands House Care CentreWe appreciate your feedback about your experience with Oaklands House Care Centre. It's wonderful to hear that your initial fears dissipated upon entering and that the facility was bright and welcoming with a variety of activities for residents. While your grandmother's stay was short, it's heartwarming to know that she was treated with care and dignity, and her every need was addressed. Our staff's support for both her and you during your visits, along with their attentiveness, is commendable. Your gratitude is truly appreciated, and it's reassuring to know that Oaklands House Care Centre would be your first choice should the need arise. Thank you again for sharing your thoughts.
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Review from Derek W (Son of Resident) published on 18 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the care that our mum is receiving at Oaklands Care Home. She is always clean and tidy and all of the staff are friendly and welcoming.
Reply from Sydney Lyttleton, Marketing Assistant at Oaklands House Care CentreWe appreciate your feedback about the care your mother is receiving here at Oaklands House Care Centre. It's great to hear that she is well taken care of and always clean and tidy. The friendly and welcoming staff contribute to a positive atmosphere. Thank you for sharing your thoughts.
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Review from Margaret K (Daughter of Resident) published on 21 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just received the September newsletter and would like to thank you for the brilliant information, photos and care shown. We are so happy with everything you all do for Mum, and would thoroughly recommend your home to anyone looking for a care provider. Many thanks.
Reply from Sydney Lyttleton, Marketing Assistant at Oaklands House Care CentreThank you for your kind words about the September newsletter and the care provided to your mother here at Oaklands House Care Centre. We appreciate your recommendation and are delighted to hear that you are happy with the level of care and support received. Your feedback is greatly appreciated.
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Review from John H (Son of Resident) published on 9 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As stressful as it was for my having Dad needing to go into care, the entire team made the entire process seamless. Dad's every need was dealt with in a polite, friendly and respectful way. As a family, if we had any questions of the staff or management, they were answered honestly and speedily.
I
would absolutely and, with reservation, recommend this establishment.
Reply from Sydney Lyttleton, Marketing Assistant at Oaklands House Care CentreThank you for your positive review. Our experienced staff at Oaklands House Care Centre aspire to make a difference in the life of those we engage with. This ensures the transition into care is not only seamless but that their ongoing residence with us is fulfilling, meaningful and fully adaptable to any changing care needs they may require. It's so wonderful to have the team's efforts recognised. We thank you for your kind words; they will be on to the team, who will be delighted to hear your feedback.
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Review from Mike H (Son of Resident) published on 20 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father (dementia) became a resident in March and my mother (stroke) in April. I have now visited the home many times and have met numerous members of staff. It is always clean, bright, inviting and warm in there, with a lot of thought having gone into the communal areas such as lounges, balconies
and garden. All of the staff I've met have, without exception, been very friendly and courteous. I was quite worried about both parents suddenly needing care after seeing disturbing reports on TV and in the press, but I soon had these worries dismissed. The lovely greeting from the receptionist, the helpful and friendly office staff, and all the carers being so good with my parents have really put my mind at rest.
Reply from Sydney Lyttleton, Marketing Assistant at Oaklands House Care CentreThank you for your review and positive comments. Our highly experienced team at Oaklands House aim to always provide the best care for your loved ones and aspire to make a difference in the lives of those we engage with, as our residents are our number one priority. Our team at Oaklands House are highly motivated to deliver person-centred care. We help all our residents ease into their new life with social clubs, exercise classes, and excellent facilities. It's so wonderful to have the team's efforts recognised. We thank you again for your review; it will be passed on to the rest of the team, who will be delighted to hear your feedback.
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Review from L H (Daughter of Resident) published on 17 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Oaklands just over a year after transferring from the hospital and not being able to return home. The staff are lovely and friendly, and Mum is well looked after.
There is a choice of two meals at lunchtime, and they will cook something else for her if she doesn’t fancy what’s on offer.
There are a variety of daily activities in the afternoons if she wants to join in, including singers visiting.
A hairdresser visits fortnightly if she wants to get her hair done.
Mum was always independent and never had carers, so this was a big change to get used to, and she found it daunting, but due to the excellent care she is receiving and homely atmosphere and great staff throughout, she has settled and feels safe.
Reply from Sydney Lyttleton, Marketing Assistant at Oaklands House Care CentreThank you for your positive review. Our staff at Oaklands House are highly motivated to deliver person-centred care. We help all our residents ease into their new life with social clubs, exercise classes, and excellent facilities. Oaklands in-house catering team are always committed to meeting every resident’s dietary requirements, as we know how important mealtimes are for residents. The environment we strive to create in our home is uplifting and joyful, allowing residents to enjoy their time whilst receiving the necessary care. Our varied approach to entertainment encourages our residents to share their interests, develop new ones, and continue their hobbies during this new stage in their lives. Thank you again for your review; your kind words will be passed on to the team.
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Review from I R (Resident) assisted by family/friend published on 27 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a resident since May 2022. I love everything about the home. The staff are amazing, always going above and beyond. This is my home now, and I feel so happy. The food is lovely. I really enjoy all the entertainment. The lifestyle girls are so, so good and always ask what we want to do. I love making
cakes with our chef; she is amazing. Nurses, managers, carers, and all staff are brilliant. Five stars.
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Review from Ronald B (Son-in-law of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My visit was to bring clothes and other equipment. I was pleased with the reception and the assistance I received.
Reply from Sydney Lyttleton, Marketing Assistant at Oaklands House Care CentreThank you for your positive review regarding our home and staff at Oaklands House. Your feedback is very much appreciated.
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Review from Vicki B (Daughter of Resident) published on 6 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was moved to Oaklands after a period in hospital. She was expected to go back to her own home, but the transition was smooth and easy thanks to the case, compassion and empathy of the fantastic staff. They all looked after her every interest and made her life interesting and varied. Her lack
of sight did not stop them from including her in the activities. I am so glad that my mother was able to spend her remaining months in such a caring environment.
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Review from A B (Daughter of Resident) published on 27 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very well run. The staff are amazing, warm, friendly and really caring. Friends and family who visit Mum always comment on how lovely the staff are and how they like the home. They care for Mum really well and let us know of any concerns or changes in her. As a family, we have complete satisfaction
that Mum is safe and well looked after.
Reply from Sydney Lyttleton, Marketing Assistant at Oaklands House Care CentreThank you for your positive review. Our staff at Oaklands House are highly motivated to deliver person-centred care, as our residents are always our number one priority. Your wonderful comments will be passed on to the team, who will be delighted to hear your feedback.
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Review from Terence W (Son of Resident) published on 26 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good service, staff are wonderful.
Always greeted with a smile at reception.
The gardens are beautiful.
My mother is feeling loved, and she feels she is well looked after.
The building is very clean and tidy, and the residents are well entertained with various people coming in to keep them
amused.
I definitely, would recommend Oaklands.
Reply from Sydney Lyttleton, Marketing Assistant at Oaklands House Care CentreThank you for your review. Here at Oaklands House, we like to think of ourselves as one big family. We help all our residents ease into their new life with social clubs, a range of activities, and excellent facilities. The environment we strive to create in our care homes is uplifting, allowing people to enjoy their time whilst receiving the necessary care. We appreciate your kind words, and they will be passed on to the rest of the team.
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Review from Julie W (Daughter of Resident) published on 18 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was taken into Oaklands for rehabilitation after a fall. She was only there for 2½ weeks, but from what we saw, our family couldn't fault the care she received. The staff were all lovely, and although she was new to the home, they treated her like family and were respectful and caring. The management
was also very approachable and there whenever you needed help/advice. The home manager made a point of coming around most days to say hello and even made us a cup of tea. The home itself is lovely, bright and welcoming. The walls are painted in different pastel colours with beautiful paintings, which made it a lovely place to visit. Sadly my mum wasn't able to make use of them, but there were lots of activities available and, being December, they included carol singing, pantomime, a party and so much more. Families were also able to join their family members for Christmas Day lunch if they wished, which was so different to my mum's previous home. Would thoroughly recommend Oaklands.
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Review from Wendy C (Daughter of Resident) published on 16 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A great nursing home! My father feels safe and supported here, and the staff are very friendly and kind.
His room is cosy and warm, which makes him feel safe, and although he is almost bedridden, there is always someone popping in to see him, to attend to his nursing needs or just for a chat.
The
team always go above and beyond.
Reply from Sydney Lyttleton, Marketing Assistant at Oaklands House Care CentreThank you for your review. Here at Oaklands, we like to think of ourselves as one big family. We help all our residents ease into their new life with our excellent facilities and care. The environment we strive to create in our care home is uplifting and joyful, allowing your loved ones to enjoy their time with us here. We appreciate your kind words, and they will be passed on to the rest of the team, who will be delighted to hear your wonderful feedback
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Review from W K (Daughter of Resident) published on 11 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was transferred to Oaklands this year after a short stay in the hospital. Although she was only there for a couple of weeks, we cannot thank the staff enough for the care and attention they gave to her. We also appreciate the compassion they showed to all the family in what was a very difficult
time.
Reply from Sydney Lyttleton, Marketing Assistant at Oaklands House Care CentreThank you for your positive review. The care services we deliver as a team here at Oaklands House Care Centre are extremely important to us, and we are very proud of our home and the staff who look after our residents. We are always aiming to make a difference in the life of those we engage with in any way that we can. This ensures the transition into care is not only seamless but that their ongoing residence with us is fulfilling and meaningful. Your kind words will be shared with the rest of the team.
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Review from Angela H (Daughter of Resident) published on 11 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All aspects of Oaklands are exceedingly good. The staff are excellent, care assistants delightful and nothing too much trouble. My mother is well looked after and always enjoys the various activities. The receptionist is always most helpful and efficient and the care home is a pleasure to visit.
Reply from Sydney Lyttleton, Marketing Assistant at Oaklands House Care CentreThank you for your review and positive comments, regarding our home and staff, who work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.
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Review from Barbara B (Daughter of Resident) published on 2 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Oaklands House Care Centre have made my mother's transition to care reassuring and smooth. All staff are positive and caring - going beyond even when staff numbers are low. For us, her family, knowing she is safe and comfortable and her needs (emotional and medical) are being met has been
a great strength. Mum loves singing, her smile makes all the difference.
Reply from Sydney Lyttleton, Marketing Assistant at Oaklands House Care CentreThank you for your positive review. Our highly experienced staff aspire to make a difference in the life of those we engage with. This ensures the transition into care is not only seamless but that their ongoing residence with us is fulfilling, meaningful and fully adaptable to any changing care needs they may require. Your kind words will be shared with the team, who will be delighted to hear your feedback.
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Review from A L (Daughter of Resident) published on 1 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On behalf of my brother and myself, we would like to thank you for the care of our mother for end-of-life care. She was treated with dignity and good care, the staff were friendly and supportive. We thought Oaklands House Care Centre was very good and would highly recommend.
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Current Review Score: 9.8 (9.828)

Overview of Review Score

The Review Score of 9.8 (9.828) out of 10 for Oaklands House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.828 for Oaklands House Care Centre is calculated as follows: ( (346 Excellents x 5) + (43 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 401 Ratings = 4.828
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oaklands House Care Centre is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (111)

Meet the Team (1)

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Byron Nadjie

Job Title: Home Manager

The team and I consider it a huge privilege to care for older people and are proud that their families trust us to care for them.


This is a lovely friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oaklands House Care Centre to verify any information. View our terms and conditions. Oaklands House Care Centre has an Enhanced Service - more info.