Oaklands House Care Centre

Allington Lane, West End, Southampton SO30 3HP
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9.8 107 Reviews
  • Oaklands House Care Centre, Southampton
Oaklands House Care Centre is a well- established nursing home with a modern extension of 26 additional large rooms with en-suite facilities with personal showers.

The home is surrounded by countryside. Set in an ideal quiet location with landscaped gardens, the home offers a total of 72 spacious en-suite rooms, a wide range of facilities and 24-hour expert care.

Oaklands House Care Centre is part of the Aria Care Group - a leading provider of high-quality care homes, dedicated to creating unique settings and delivering outstanding care.
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Care Provided by Oaklands House Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1650
  • Self-Funded Nursing Care: from £1900
  • Self-Funded Nursing Dementia Care: from £1900
  • RESPITE Self-Funded Residential Care: from £1800
  • RESPITE Self-Funded Residential Dementia Care: from £1800
  • RESPITE Self-Funded Nursing Care: from £1900
  • RESPITE Self-Funded Nursing Dementia Care: from £1900

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Oaklands House Care Centre to find out the exact price for your requirements.

Contact Oaklands House Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Oaklands House Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Byron Nadgie (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (78)
  • Single Rooms with Ensuite Wet Room (72)

Oaklands House Care Centre Reviews (107)

9.8

Oaklands House Care Centre has a Review Score of 9.8 (9.828) out of 10, based on 34 reviews in the last 2 years.
Over all time Oaklands House Care Centre has 107 reviews.

Overall Experience
  • 88
  • 17
  • 1
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Date Published
  • 107
  • 5
  • 10
  • 34
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Reviewer Connection to Oaklands House Care Centre
  • 47
  • 20
  • 12
  • 5
  • 4
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 107, showing 61-80
Review from K H (Daughter of Resident) published on 21 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely afternoon tea with Mum in the vintage cafe and very well looked after by the staff, who treat the residents and their loved ones well. Nothing is too much trouble for Oaklands and Mum has a new lease of life here. Thank you for all you do for her and us to make it feel like home.
Reply from Sydney Lyttleton, Marketing Assistant at Oaklands House Care CentreMany thanks for your positive review, our staff at Oaklands are highly motivated to deliver person-centred care. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.
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Review from Samantha D (Next of Kin) published on 2 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Oaklands is a place of kindness and compassion. The staff go out of their way to make sure residents and guests are well looked after. They keep you constantly updated. My neighbour had no one in her life other than me and my husband. Oaklands gave her friends, people that genuinely cared for her. I
really do appreciate all of the help guidance and support.
Reply from Sydney Lyttleton, Marketing Assistant at Oaklands House Care CentreThank you for such positive comments. Our highly experienced team at Oaklands House Care Centre aim to always provide the best care for your loved ones and aspire to make a difference in the lives of those we engage with. We appreciate your kind words, and they will be passed on to the team.
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Review from R H (Daughter of Resident) published on 11 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was generally very pleased with the care my father received at Oaklands House Care Centre. He was always very and I know he enjoyed the food - especially the breakfasts! Sometimes I know he exhibited challenging behaviour but I'm sure he was looked after with kindness and humour. Administration staff
were as lovely to him as the carers and nurses.
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Review from David G (Son of Resident) published on 16 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff including carers, nurses, cleaners and front of house gave us a feeling of complete reassurance that the last few weeks of our Dads life would be as comfortable as possible.
Well done to the Oaklands team. Thanks again.
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Review from J T (Wife of Resident) published on 15 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was transferred to Oaklands House Care Centre after a hospital stay and we were so pleased with the level of care from your staff, the quality of the setting overall, that we have taken the decision for him to remain there.
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Review from M B (Friend of Resident) published on 7 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I often attend to visit Oaklands with my friend whose husband lives here, this home is so welcoming, and the lady at the front desk is always so happy to greet us, so welcoming as care homes can be daunting to visit. The staff are so friendly and accommodating to us.
The home is so vibrant with colour
and always has an energetic atmosphere, my friend's husband always seems well looked after, I cannot rate this home high enough!
My friend has truly struck gold, she has built some trusting relationships in Oaklands and she speaks so highly of the lady in the admin. I may book myself in here when I need it.
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Review from Philip H (Son of Resident) published on 4 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The management and staff were fabulous in caring for our mum during the last year of her life. Nothing was too much trouble and tried to persuade her to join in with the activities as much as possible. Because of visiting restrictions due to Covid, booking a visit was always straightforward and we were
accommodated without problems.
We cannot thank the staff enough for the care and dedication they gave to Mum. Mum was quite a character and that was reflected in the staff's comments after Mum's passing. Thank you.
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Review from J B (Daughter of Resident) published on 18 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Oaklands House Care Centre reassured us the minute we came through the door. My father was so very frail and unwell, and as a family, we were anxious about his being moved from the hospital, how glad we were though.
He only had a short stay before passing away. As a family, what we experienced with
all staff made it so comforting for all of us.
Thank you, thank you, thank you.
Reply from Monika Jankauskaite, Digital Marketing Manager at Oaklands House Care CentreThank you for your incredibly kind comments. Praise like this means so much to our staff. Even though it was only a short stay, your father has touched the hearts of many, and he's missed by all of us.
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Review from Mary H (Daughter of Resident) published on 5 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although Mum was only at Oaklands for a couple of months we would like to thank all staff for making her short time there so comfortable. For also treating Mum with kindness, dignity and above all being so caring in the short time she was there.
Reply from Monika Jankauskaite, Digital Marketing Manager at Oaklands House Care CentreReviews like this make all the hard work that the team at Oaklands put in worth it. Thank you so much.
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Review from L D (Sister of Resident) published on 15 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Due to my sister's circumstances, staff have not always been able to deal with her, but have tried their best with her.
My main criticism was the phone took a long time to be answered or not answered at also did not get feedback when needed but overall was pleased with the care.
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Review from D P B (Daughter of Resident) published on 15 October 2021 Submitted via Website • Report
Overall Experience 2.0 out of 5
My father was taken to Oaklands initially for respite after having Covid in February 2021. It was a difficult time for all particularly relatives who could not visit him or the home. I had spoken to the manager prior to my dad's arrival asking for various aspects of his care to be taken into account
and for reassurance that he would be well looked after. In the 2 months, dad was there we as a family were just not happy with his care. Communication with residents was difficult but there appeared to be little appreciation of my dad's background or issues with Parkinson's. I was not impressed with the management of the home. I could describe in detail some of the issues but suffice to say that despite the CQC rating of good we couldn't wait to move him elsewhere which we did.
Reply from Monika Jankauskaite, Marketing Assistant at Oaklands House Care CentreWe are sorry you did not find the team here at Oaklands approachable, most of us in the management team have relatives in care homes and really do put the relative/resident experience at the forefront of everything we do. We welcome this feedback and will look at how we can make this a better experience for all.
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Review from Jade T (Daughter of Resident) published on 15 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was transferred to Oaklands last year after being in hospital.
It was such a difficult time due to Covid and not being able to comfort her.
The staff at Oaklands were professional, incredibly kind, and patient during such a difficult time.
The administration manager was incredibly informative
from the start, and I can’t thank her enough for all the guidance and care.
The manager always has time for you to discuss any concerns; he made sure Mum was happy and settled in her accommodation.
All the staff during Covid lockdowns worked incredibly hard to keep the residents safe.
Mum sadly suffered from Covid, and the team comforted her while she recovered.
One lady, I would like to thank you for your support for Mum.
Mum has been well looked after and has regained her strength, she has settled in well and now joins in with the many activities that are arranged for the residents.
The two activities ladies are incredible at their job and organise wonderful activities for the residents.
Thank you, Oaklands
Reply from Monika Jankauskaite, Marketing Assistant at Oaklands House Care CentreThank you, Jade, for such a lovely review; our team will be very pleased to hear this. Ensuring our residents are cared for in a safe and healthy environment is our greatest priority.
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Review from David T (Son of Resident) published on 27 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My beautiful dad had been in hospital for months with various issues and complications, but he was eventually put into Oaklands House as a 'D2A' patient while his care was assessed by the social services.
Horrible Covid restrictions made it very difficult for us to visit Dad, but Oaklands took good
care of him right up until he passed away.
The house environment is very calming for the residents, and the staff and management are very nice too.
It almost seems strange that we will never visit Dad at Oaklands again, and I wish we could.
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Review from Caroline M (Daughter of Resident) published on 25 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Oaklands work very hard to ensure their residents are happy and well looked after, with the individual needs taken into account and catered for. Nothing seems too much trouble when it comes to caring. There is a real family spirit to the home and a happy atmosphere. Both residents and staff
are always cheerful. Activities are always doing their best to engage residents and keep them occupied, and it's lovely to see all the exciting things they get up to. I am very happy to have found Oaklands, and they have done a very good job of looking after my relative during the time they have been living there. I cannot thank them enough.
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Review from Steve A (Son of Resident) published on 9 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We feel that this is probably the best care home that Mum has been in since she went into care. Although we have not been able to visit as much as we would like due to Covid-19, when we have visited, the staff always seem friendly and have plenty of time for us and Mum.
Reply from Aileen Nimmo, Sales & Marketing at Oaklands House Care CentreThank you for taking the time to give us feedback. We will share your review with the staff and are delighted to see you rate the home as five star.
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Review from M S (Friend of Resident) published on 2 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
He was only in the home for a couple of months but he was looked after with care and dignity, couldn't have had better care.
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Review from Kevin L (Son of Resident) published on 2 October 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father seems well looked after in these difficult times. He is treated with dignity and the staff interact very well with him. I have every confidence that his needs are met extremely well.
Reply from Aileen Nimmo, Sales & Marketing at Oaklands House Care CentreWe are delighted to read you feel happy with Oakland's care home and that your Father's needs are being met in a dignified way by the care team.
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Review from Ralph H (Husband of Resident) published on 28 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is nothing bad to say about Oaklands House care home. The staff are amazing and are always welcoming. They respond to and interact with all the residents in a most positive manner, and I would not have a better place for my wife to be in. My thanks go to them all.
Reply from Aileen Nimmo, Sales & Marketing at Oaklands House Care CentreThank you for sharing your thoughts on the team at Oaklands House care home. It is lovely to read you feel the dedicated staff are amazing and welcoming. We will ensure the team has an opportunity to read your review. Thank you.
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Review from Stephanie K (Daughter of Resident) published on 9 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident for just over a year. He tells me often how happy he is and what fun he has. He adores his carers and so do I. My visits have been a joy. My Dad is always smiling and he so enjoys music and singalongs. The team at Oaklands make sure his music is always in place for his
enjoyment. The nursing team are excellent and keep me informed of my Dad's health etc. Team Oaklands are great and listen to my needs and requests too. Brilliant team.
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Review from M E (Husband of Resident) published on 20 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot express my deepest gratitude and thanks to all the staff and management with their care, dedication and consideration strongly enough in the execution of their duties regarding my wife.
Reply from Aileen Nimmo, Sales & Marketing at Oaklands House Care CentreOur sincere thanks for the kind feedback it will be shared with the team who, as you commented, are truly dedicated.
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Current Review Score: 9.8 (9.828)

Overview of Review Score

The Review Score of 9.8 (9.828) out of 10 for Oaklands House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.828 for Oaklands House Care Centre is calculated as follows: ( (346 Excellents x 5) + (43 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 401 Ratings = 4.828
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oaklands House Care Centre is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (111)

Meet the Team (1)

No image found

Byron Nadjie

Job Title: Home Manager

The team and I consider it a huge privilege to care for older people and are proud that their families trust us to care for them.


This is a lovely friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oaklands House Care Centre to verify any information. View our terms and conditions. Oaklands House Care Centre has an Enhanced Service - more info.