Oaklands House Care Centre

Allington Lane, West End, Southampton SO30 3HP
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9.8 107 Reviews
  • Oaklands House Care Centre, Southampton
Oaklands House Care Centre is a well- established nursing home with a modern extension of 26 additional large rooms with en-suite facilities with personal showers.

The home is surrounded by countryside. Set in an ideal quiet location with landscaped gardens, the home offers a total of 72 spacious en-suite rooms, a wide range of facilities and 24-hour expert care.

Oaklands House Care Centre is part of the Aria Care Group - a leading provider of high-quality care homes, dedicated to creating unique settings and delivering outstanding care.
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Care Provided by Oaklands House Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1650
  • Self-Funded Nursing Care: from £1900
  • Self-Funded Nursing Dementia Care: from £1900
  • RESPITE Self-Funded Residential Care: from £1800
  • RESPITE Self-Funded Residential Dementia Care: from £1800
  • RESPITE Self-Funded Nursing Care: from £1900
  • RESPITE Self-Funded Nursing Dementia Care: from £1900

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Oaklands House Care Centre to find out the exact price for your requirements.

Contact Oaklands House Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Oaklands House Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Byron Nadgie (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (78)
  • Single Rooms with Ensuite Wet Room (72)

Oaklands House Care Centre Reviews (107)

9.8

Oaklands House Care Centre has a Review Score of 9.8 (9.828) out of 10, based on 34 reviews in the last 2 years.
Over all time Oaklands House Care Centre has 107 reviews.

Overall Experience
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  • 17
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Date Published
  • 107
  • 5
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  • 34
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Reviewer Connection to Oaklands House Care Centre
  • 47
  • 20
  • 12
  • 5
  • 4
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 107, showing 81-100
Review from M M (Nephew of Resident) published on 5 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are excellent, rooms clean. Residents treated with dignity. Concerns about moving Auntie but all fears have gone.
Reply from Tori Blackadder, Marketing Assistant at Oaklands House Care CentreThank you for taking the time to review Oaklands House. We are pleased to hear that you are happy with our staff and the services provided. We are delighted to hear you are confident with the decision to move to Oaklands House.
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Review from John M (Husband of Resident) published on 16 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In spite of being one of only two full-time care staff on duty over the weekend (the rest were agency workers with limited familiarity with the residents) she was giving unstinted effort to make the residents feel valued and important, going above and beyond with their personal care.
Reply from Tori Blackadder, Marketing Assistant at Oaklands House Care CentreThank you for taking the time to review Oaklands House. We are pleased to hear that you felt our level of care provided was above and beyond.
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Review from Sue O (Daughter of Resident) published on 18 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our family are very grateful for the care mum received during the final weeks of her life, which she spent ay Oaklands House. Every member of staff we met was happy to answer any questions we had or to find the answers for us. Everyone was caring and considerate and all our questions were answered with
knowledge and understanding. We were kept updated with Mum's progress on a regular basis and whenever we visited she seemed rested and content. The home itself was light and airy and mum had a lovely peaceful room overlooking fields and trees.
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Review from Sian T (Daughter of Resident) published on 15 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was at Oaklands House from September 2016 until the end of February 2019 when she died and I cannot praise this nursing home enough.
Their care of my mother was superb!
They were very caring and compassionate, both towards her and us as relatives.
Any queries we had were quickly dealt
with and my Mum's needs and medication regularly reviewed. They quickly spotted when anything was wrong and immediately involved her GP.
In the last days of her life her care, compared with that of my Father who died in hospital, was outstanding!
She was regularly monitored by staff ensuring she was comfortable. We were allowed to stay with her - indeed we were given another room with a bed and a shower where we could sleep and wash as well as regularly fed too!
This meant that my brother, sister and I were able to be with her 24/7 in the last weeks of her life, which meant so much.
Staff really cared for my Mum - you cannot find that in all nursing homes as we know from previous experiences.
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Review from Margaret W (Niece of Resident) published on 18 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A happy place to come to. Residents and staff are comfortable with each other. Residents all looked cared for, clean and tidy. Rooms are comfortable and en-suite I regard as essential. Family welcomed whenever they visited. All questions regarding health. Eating etc answered fully. Thank you for your
care.
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Review from Peter W (Brother of Resident) published on 19 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are extremely caring and we are so happy that our sister has been able to make her home here.
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Review from Graham G (Son of Resident) published on 18 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As soon as we came here, we felt a warmth and kindness. A fresh, open and very well planned environment. At what has been a very difficult time for our family, Oaklands House, along with the lovely staff, have given us much peace of mind, in the knowledge that my dad couldn't be in a better place! This
is by far the best nursing home I have seen.
Heartfelt thanks to you all.
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Review from Gary F (Son of Resident) published on 25 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All members of staff are extremely helpful and friendly to my mother, me and my brother and sister. They are very professional people and contact me any time there is an issue with my mother. The property is bright, welcoming and is always clean and tidy.
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Review from Penny K (Daughter of Resident) published on 16 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved to Oaklands House in August after being in hospital for 4 weeks. As soon as I walked through the door of Oaklands House I knew it was the right place for mother to live. Myself and family could not be happier with the care she receives. The meals look very appetising and my mother has
gone from hardly eating when she lived alone to having a good appetite. We are very grateful.
She is in such a lovely home with amazing carers.
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Review from Sarah-Louise B (Daughter of Resident) published on 16 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident here from mid-March until 24th August when she sadly passed away.
The staff were always so kind, caring and supportive. When mum became very poorly, the staff were amazing, sitting with mum to give us a break, making tea or a shoulder for us to cry on. Nothing was too much
trouble. The kindness and dignity mum was shown right up to the end of her life was exceptional. Oaklands House became very much part of our lives as well as mum's. It has a real feel of a big family about it.
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Review from K M (Daughter of Resident) published on 29 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since coming to Oaklands my dad has been very content. He is extremely well cared for and always clean and neat.
The carers and staff are all very friendly and make me welcome any time.
I would recommend Oaklands to anyone needing care.
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Review from James C (Son of Resident) published on 15 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has recently passed away (July 2018) During her 18-month stay at Oaklands House she has received really good nursing (she arrived with badly ulcerated legs and would not sleep in a bed) and as a result, these problems were cured with compassion, humour and a great deal of care and attention.
Thank you. The management and staff get a great vote of confidence from myself and my family.
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Review from Robert F (Son of Resident) published on 9 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The level of care for Dad in his end of life days has been overall excellent and appreciated by us all.


Happy, cheerful staff have been a real experience for us. Cleanliness )in difficult circumstances for cleaners) is better than previous experience.


The home is kept scented well which is appreciated.


Great

commitment by all carers experienced and witnessed.


Glad to support with cake donations to assist dementia fundraising.

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Review from Allister F (Son of Resident) published on 9 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot fault the exceptional care at Oaklands.
The staff are just wonderful, showing kindness and compassion regardless of how they are treated. Their cheery demeanour was like sunshine in what may have otherwise been a depressing experience for family and friends of the resident, especially as this
was the oldest wing.
Nothing was ever too much trouble, and the kind, compassionate & caring culture clearly filtered right down through the organisation at every level.
When my brother had the first interview with the manager, she was extremely interested in our concerns and anxieties regarding the care of our father who was in the advanced stages of Alzheimer's Disease and gave us confidence that this was the right choice, and our expectations were fully met in every regard.
I cannot recommend this home highly enough to anyone looking for a high quality of care for one of their loved ones.
Many thanks to every member of staff that was involved in my father's care day and night.
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Review from Donald B (Husband of Resident) published on 18 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As of March this year, my wife is a new resident at Oaklands. I have been most impressed with all aspects of her care from day one. She accepted Oaklands as her home immediately because we were able to personalise her room with pictures and photographs etc. and because the staff are friendly, helpful,
have infinite patience and are dedicated to their various roles.
Oaklands is kept warm, welcoming, extremely clean and tidy and provides its residents with a variety of activities to become involved in.
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Review from A E (Daughter of Resident) published on 24 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother's needs are well cared for. The staff are empathetic, responsive and helpful. Whilst my mother is not always able to engage in the activities program, she is normally still encouraged to participate even if it's just as an observer.
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Review from Tina A (Daughter of Resident) published on 24 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased Mum settled quickly. Staff are lovely, they know all residents' likes and dislikes.
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Review from Amanda B (Daughter of Resident) published on 23 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff all seem to be very friendly and helpful. Their caring manner towards the residents is especially noticeable.


I am always met with a smiling face and made to feel welcome.


It has taken my mum a long time to settle down but finally, she seems to be settled.


Thank you.

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Review from J R (Wife of Resident) published on 28 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care staff very good, always polite and helpful. Food good, sometimes if served in bedroom it could be hotter but the manager is aware of this now.
I attended the residents' meeting which was informative.
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Review from W M (Son of Resident) published on 28 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very attentive and friendly. If ever I have a concern about my dad they are very approachable and will do what they can to address these concerns.
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Current Review Score: 9.8 (9.828)

Overview of Review Score

The Review Score of 9.8 (9.828) out of 10 for Oaklands House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.828 for Oaklands House Care Centre is calculated as follows: ( (346 Excellents x 5) + (43 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 401 Ratings = 4.828
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oaklands House Care Centre is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (111)

Meet the Team (1)

No image found

Byron Nadjie

Job Title: Home Manager

The team and I consider it a huge privilege to care for older people and are proud that their families trust us to care for them.


This is a lovely friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oaklands House Care Centre to verify any information. View our terms and conditions. Oaklands House Care Centre has an Enhanced Service - more info.