Submit a Review for The Chase Care Centre
4 Printers Avenue, Watford, WD18 7QR
View Full Details of The Chase Care CentreLatest Reviews for The Chase Care Centre
11 December 2025
An amazing care home, my father was admitted in 2022 and stayed for nearly 3 years. The whole team and staff were outstanding and went over and beyond to care for my father. All staff morning/night carers all there who tended to my dad we want t express our gratitude. You took care for him in ways we never could and made his stay so comfortable. A clean, well managed care home with excellent customer service and care level.
27 October 2025
Excellent. Couple of minor cleaning issues, but overall very good. Staff fantastic. Always so friendly, helpful and caring.
29 September 2025
I have been visiting a good friend of mine at the home for 2 years and I am very happy and satisfied y everything that I have seen occur. Thank you for looking after my friend.
29 September 2025
Cannot fault the care my dad received, special shout out to agency Lou who went above and beyond in his care. All the staff were so kind and respectful and it felt like a home away from home. As a family we can't thank them enough.
29 September 2025
We found all of the staff to be caring and helpful and the communication from the home was very good. The staff try hard to get to know each individual and do their best to care to their needs. We were very happy with all aspects of the care and compassion shown.
23 September 2025
My father came to The Chase to receive palliative care. He was looked after exceptionally well by all the staff. Each time I visited, I was made to feel welcome. The staff were extremely friendly and polite. We were kept informed of my father's condition which made his eventual passing as easy as possible. In particular, Leanne went above and beyond to ensure my dear dad was comfortable. Thank you.
12 September 2025
My mother is well cared for by all the patient, kind and caring staff that work in the home. Mum is always looking her best and loves taking part in the day trips organised by the staff. Thank you all for caring for mum.
04 September 2025
I was delighted with the care my husband received during his last days. The staff were attentive and caring and very supportive to me at this difficult time.
28 August 2025
I never wanted to go into a care home but my experience has very good. The nurses and carers are very helpful. The activities within the home are excellent.
28 August 2025
I am living at The Chase for 2 years, and I'm very happy with everything (care, service, food) I feel safe and I have my freedom. All the staff are helpful and nice to me.
27 August 2025
My mother was admitted here on Friday night but unfortunately died in the early hours of Sunday. The staff have been wonderful - when I first arrived they each introduced themselves to me. Very empathetic - in short supply in other facilities. I wish mum has been transferred here sooner. Well done.
17 June 2025
I have been visiting the care home for well over 2 years. The weeks when there was an outbreak of the sickness etc., the home came up to expectations. There was no panic, everywhere was calm and duties were carried out professionally. I knew that when I could not visit during this period, my husband was being very well looked after. Well done to you all.
27 May 2025
My wife was admitted to the Chase Care Home with vascular dementia and from the beginning, her fears and apprehensions were allayed by the carers. Within a month, her emotional nature has gone from dismay to happy acceptance of her situation, that the Chase will be her home for the foreseeable future. I cannot speak too highly of the carers who all show great patience and understanding when dealing with her irrational, confused and fearful mind. My wife has the daily option of enjoying a wide range of daily activities to sitting quietly in the garden enjoying the sun. No pressure is placed upon her to conform in any way. I am enormously reassured that my wife now has the personal care and understanding that I regret I am unable to provide and look forward to the Chase continuing its valuable work.
26 May 2025
Our cousin was only at The Chase for about 8 weeks. During this time his health was in decline. He was cared for excellently and treated with respect throughout. The staff at The Chase were always welcoming and we could see by their actions/conversations that they wanted the best for him. Thank you for looking after him in such a caring, safe and warm environment.
20 May 2025
The care, compassion and help Mum has received from every member of staff at The Chase has been exceptional. She has been very well looked after at all times, with dignity and tenderness. The Chase is spotlessly clean and very well maintained; although Mum did not get to see it herself, it was lovely to see others enjoy the outside space and entertainment. Proximity to and care from the GP has also been exceptional. Please look past some of the shabbiness in fittings, it is people who count... and those people working here are amazing.
16 May 2025
My cousin has always been well looked after at The Chase. The staff are lovely and very friendly to him. He has been happy here for more than ten years.
13 May 2025
My mum spent her last 4-and-a-half months here in The Chase and it was definitely the right choice for her. From our initial visit it was clear all the staff work very hard to make the residents happy and settled. Communication between the staff and family members was very good and we felt always that care and compassion for residents is at the care of this home. We have no hesitation in recommending The Chase and have been very grateful for all their hard work.
10 April 2025
In March 2024 my dad was taken to the Chase from hospital. His care has been excellent. Staff in the GlennMiller unit are amazing. Dad settled very well so we decided to keep him there as a permanent resident. Our family was made to feel very welcome any time. Sadly my dad passed away recently, he was treated with dignity and respect. We couldn't have wished for a better place.
26 March 2025
Such a wonderful care home with incredible staff who gave my gran great care for a short time. Everyone so caring and friendly when she sadly passed away.
05 March 2025
A warm welcome with a true understanding from the minute you arrive at reception. The staff at reception were very friendly and professional. The management, staff and nurses, the entire team on the Mayger Ward, were wonderful from the outset. There appeared to be a good understanding between them and they worked well as a team, whilst having to do multiple jobs around the ward to ensure that it ran properly. My father had very few needs in his short stay but they were met to the highest standard. From the nurses and doctors who did the medicines and told me of Dad's passing, to the nurses who changed, bathed and washed Dad, to the cleaners, to maintenance, and everyone on the Mayger Unit, I thank you!
Latest Reviews for The Chase Care Centre
11 December 2025
An amazing care home, my father was admitted in 2022 and stayed for nearly 3 years. The whole team and staff were outstanding and went over and beyond to care for my father. All staff morning/night carers all there who tended to my dad we want t express our gratitude. You took care for him in ways we never could and made his stay so comfortable. A clean, well managed care home with excellent customer service and care level.
27 October 2025
Excellent. Couple of minor cleaning issues, but overall very good. Staff fantastic. Always so friendly, helpful and caring.
29 September 2025
I have been visiting a good friend of mine at the home for 2 years and I am very happy and satisfied y everything that I have seen occur. Thank you for looking after my friend.
29 September 2025
Cannot fault the care my dad received, special shout out to agency Lou who went above and beyond in his care. All the staff were so kind and respectful and it felt like a home away from home. As a family we can't thank them enough.
29 September 2025
We found all of the staff to be caring and helpful and the communication from the home was very good. The staff try hard to get to know each individual and do their best to care to their needs. We were very happy with all aspects of the care and compassion shown.
23 September 2025
My father came to The Chase to receive palliative care. He was looked after exceptionally well by all the staff. Each time I visited, I was made to feel welcome. The staff were extremely friendly and polite. We were kept informed of my father's condition which made his eventual passing as easy as possible. In particular, Leanne went above and beyond to ensure my dear dad was comfortable. Thank you.
12 September 2025
My mother is well cared for by all the patient, kind and caring staff that work in the home. Mum is always looking her best and loves taking part in the day trips organised by the staff. Thank you all for caring for mum.
04 September 2025
I was delighted with the care my husband received during his last days. The staff were attentive and caring and very supportive to me at this difficult time.
28 August 2025
I never wanted to go into a care home but my experience has very good. The nurses and carers are very helpful. The activities within the home are excellent.
28 August 2025
I am living at The Chase for 2 years, and I'm very happy with everything (care, service, food) I feel safe and I have my freedom. All the staff are helpful and nice to me.
27 August 2025
My mother was admitted here on Friday night but unfortunately died in the early hours of Sunday. The staff have been wonderful - when I first arrived they each introduced themselves to me. Very empathetic - in short supply in other facilities. I wish mum has been transferred here sooner. Well done.
17 June 2025
I have been visiting the care home for well over 2 years. The weeks when there was an outbreak of the sickness etc., the home came up to expectations. There was no panic, everywhere was calm and duties were carried out professionally. I knew that when I could not visit during this period, my husband was being very well looked after. Well done to you all.
27 May 2025
My wife was admitted to the Chase Care Home with vascular dementia and from the beginning, her fears and apprehensions were allayed by the carers. Within a month, her emotional nature has gone from dismay to happy acceptance of her situation, that the Chase will be her home for the foreseeable future. I cannot speak too highly of the carers who all show great patience and understanding when dealing with her irrational, confused and fearful mind. My wife has the daily option of enjoying a wide range of daily activities to sitting quietly in the garden enjoying the sun. No pressure is placed upon her to conform in any way. I am enormously reassured that my wife now has the personal care and understanding that I regret I am unable to provide and look forward to the Chase continuing its valuable work.
26 May 2025
Our cousin was only at The Chase for about 8 weeks. During this time his health was in decline. He was cared for excellently and treated with respect throughout. The staff at The Chase were always welcoming and we could see by their actions/conversations that they wanted the best for him. Thank you for looking after him in such a caring, safe and warm environment.
20 May 2025
The care, compassion and help Mum has received from every member of staff at The Chase has been exceptional. She has been very well looked after at all times, with dignity and tenderness. The Chase is spotlessly clean and very well maintained; although Mum did not get to see it herself, it was lovely to see others enjoy the outside space and entertainment. Proximity to and care from the GP has also been exceptional. Please look past some of the shabbiness in fittings, it is people who count... and those people working here are amazing.
16 May 2025
My cousin has always been well looked after at The Chase. The staff are lovely and very friendly to him. He has been happy here for more than ten years.
13 May 2025
My mum spent her last 4-and-a-half months here in The Chase and it was definitely the right choice for her. From our initial visit it was clear all the staff work very hard to make the residents happy and settled. Communication between the staff and family members was very good and we felt always that care and compassion for residents is at the care of this home. We have no hesitation in recommending The Chase and have been very grateful for all their hard work.
10 April 2025
In March 2024 my dad was taken to the Chase from hospital. His care has been excellent. Staff in the GlennMiller unit are amazing. Dad settled very well so we decided to keep him there as a permanent resident. Our family was made to feel very welcome any time. Sadly my dad passed away recently, he was treated with dignity and respect. We couldn't have wished for a better place.
26 March 2025
Such a wonderful care home with incredible staff who gave my gran great care for a short time. Everyone so caring and friendly when she sadly passed away.
05 March 2025
A warm welcome with a true understanding from the minute you arrive at reception. The staff at reception were very friendly and professional. The management, staff and nurses, the entire team on the Mayger Ward, were wonderful from the outset. There appeared to be a good understanding between them and they worked well as a team, whilst having to do multiple jobs around the ward to ensure that it ran properly. My father had very few needs in his short stay but they were met to the highest standard. From the nurses and doctors who did the medicines and told me of Dad's passing, to the nurses who changed, bathed and washed Dad, to the cleaners, to maintenance, and everyone on the Mayger Unit, I thank you!