
The staff at The Chase Care Centre are wonderful, caring and kind to Mum and treat her like their owV X(Daughter of Resident/Service User)

I know she is in the best hands. Thank you.Claire C(Daughter of Resident/Service User)

Being at The Chase has brought her back to much better healthDawn H(Daughter of Resident/Service User)

The staff at The Chase Care Centre are wonderful, caring and kind to Mum and treat her like their owV X(Daughter of Resident/Service User)

I know she is in the best hands. Thank you.Claire C(Daughter of Resident/Service User)

Being at The Chase has brought her back to much better healthDawn H(Daughter of Resident/Service User)

The Chase is a modern, spacious, purpose-built home located in the town of Watford in Hertfordshire. The home offers warm, personal and compassionate care to residents and is well known for its outdoor activities and encouragement in resident health and wellbeing. Offering Residential, Nursing, Respite, Dementia, Palliative and Specialist Care, The Chase is full of committed, compassionate and caring individuals with specialist knowledge to provide the very best care. The...
Care Provided by The Chase Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 110 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Chase Care Centre for full pricing details and T&Cs.
Contact The Chase Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Healthcare Homes Group Ltd
- Private Owned
Person in charge
- Ana Ciobotaru(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (110)
- Single Rooms with ensuite Wet Room (24)
The Chase Care Centre Reviews (157)
The Chase Care Centre has a Review Score of 9.7 (9.693) out of 10, based on 51 reviews in the last 2 years.
Over all time The Chase Care Centre has 157 reviews.
I was nearly dieing they brought me back i cant thank them enough this place will stay in my memories for ever the timid women that sat and said nothing has found her voice Thankyou everyone that works here nurses,carers,managers ,domestic,maintenance and everyone keep the good work up x
Thank you so much for your kind and heartfelt words. Your message means a great deal to all of us. Your appreciation for our nurses, carers, management team, domestic staff, maintenance team, and everyone else in the home will be shared with the whole team. They work hard every day to provide the...
Fantastic experiance, very helpful/kind staff very clean, good care. I would defnlty recomend.
My husband has been in The Chase for six weeks now, he has settled in very well, comfortable and feels safe. To see him finally settled the best he has been for 7 months now it so heart warming for us as a family, can only 'thank' the staff for all they do for both my husband and us as a family - would truly recommend 'The Chase' to other family and friends.
Thank you so much for your kind and thoughtful words. It truly means a great deal to us to hear that your husband has settled in well and is feeling comfortable and safe. Knowing that he is doing so well and that this brings peace of mind to you and your family is incredibly rewarding for our whole...
Clean, friendly helpful staff. Caring to the end. Fantastic comunication.
Thank you so much for your kind words. We're really pleased to hear that you found our team friendly, helpful, and caring throughout. Providing clear communication and support from start to finish is very important to us.
My experience has been so far brilliant. I would give the activities team a five star led by Gabby who works very hard and her team. I would prefer to see a more welcoming staff member at reception, as I come in on a Saturday.
I was very impressed by the standard of care and attention given to my husband during his stay at The Chase. Also the attitude of the staff towards friends and relations.
We were very impressed by The Chase Care Home in general. Everyone was so friendly and helpful. My husband could not have had better care. We thank them for everything.
My husband came here following discharge from hospital as end of life. He's unable to do anything for himself and is now in his last few days. Myself and both daughters were very impressed with the genuine care and professionalism shown by all staff involved. They showed genuine compassion not only to my husband but also such sensitivity to myself and my daughters, all of which has made an emotional and difficult time a bit easier. Thank you The Chase and all your care workers and nurses. You go over and above to ease our worries and have genuine care for my husband.
The staff were very welcoming and kind from the start. Always ready to chat about my brother-in-law and help with any problems. They were also very good about providing cups of tea and biscuits. My brother-in-law was quite a difficult client, but the staff managed to deal with his very challenging behaviour with kindness and understanding. He can sometimes be very aggressive and violent. They were very good at calming him and could get him at times to do the right thing.
My dad (Steve) spent his final days and weeks at this care home, and we will always be deeply grateful for the care and compassion he received there. From the moment he arrived, every member of staff treated him with kindness, dignity and respect. The team not only cared for my dad but also supported our whole family through a very difficult time. Their warmth professionalism and patience meant so much to us. It brings us comfort to know that dad was so well looked after and surrounded by people who genuinely cared for him. Thank you to everyone at this care home.
As a family we have found the staff very caring, kind & reassuring. They have looked after him really well. Showers, shaves & dressed him well. The lounge & dining room are comfortable & homely places.
An amazing care home, my father was admitted in 2022 and stayed for nearly 3 years. The whole team and staff were outstanding and went over and beyond to care for my father. All staff morning/night carers all there who tended to my dad we want t express our gratitude. You took care for him in ways we never could and made his stay so comfortable. A clean, well managed care home with excellent customer service and care level.
Our staff-day and night-take great pride in providing compassionate,...
Couple of minor cleaning issues, but overall very good.
Staff fantastic. Always so friendly, helpful and caring.
We found all of the staff to be caring and helpful and the communication from the home was very good. The staff try hard to get to know each individual and do their best to care to their needs. We were very happy with all aspects of the care and compassion shown.
Cannot fault the care my dad received, special shout out to agency Lou who went above and beyond in his care. All the staff were so kind and respectful and it felt like a home away from home. As a family we can't thank them enough.
I have been visiting a good friend of mine at the home for 2 years and I am very happy and satisfied y everything that I have seen occur. Thank you for looking after my friend.
Each time I visited, I was made to feel welcome. The staff were extremely friendly and polite. We were kept informed of my father's condition which made his eventual passing as easy as possible.
In particular, Leanne went above and beyond to ensure my dear dad was comfortable.
Thank you.
Thank you so much for sharing your kind words with us. We are deeply sorry for the loss of your father, and we are truly honoured that you entrusted his care to us during such a precious time. It means a great deal to hear that our team made you and your family feel welcome, supported, and informed...
My mother is well cared for by all the patient, kind and caring staff that work in the home. Mum is always looking her best and loves taking part in the day trips organised by the staff. Thank you all for caring for mum.
I was delighted with the care my husband received during his last days. The staff were attentive and caring and very supportive to me at this difficult time.
I never wanted to go into a care home but my experience has very good. The nurses and carers are very helpful. The activities within the home are excellent.
Thank you for sharing your experience. We understand that moving into a care home can feel like a big step, and we're so pleased to hear that it has been a positive one for you. It's wonderful to know that our nurses, carers, and activities have helped make you feel comfortable and supported. Your kind words mean a lot to our team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 September 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
- 13 Nov 2024
At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
- 13 Nov 2024
The Chase nursing home in Watford, part of the Healthcare Homes group, successfully held a fundraising event in support of Macmillan Cancer Support. Community involvement The event brought together staff,...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
There are no upcoming events for The Chase Care Centre.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Healthcare Homes Group Ltd
- 31 Jan 2025Recipient: Healthcare Homes Group Ltd
- 28 Feb 2023Recipient: Healthcare Homes Group Ltd
Meet the Team (5)

I love listening to residents' incredible stories and helping them, which makes my role deeply fulfilling. I enrich their lives by offering security, friendly relationships, and meaningful activities. Graduating in Nursing in 2007, I completed Level 5 Management and Leadership in 2015, with 10 years of management experience.

“Our door is open - if there is a question, staff, relatives and residents can come and talk to us. We are always there to listen.”

“I am from a care home background and administration. The vacancy came up for lead administrator and I took this opportunity to combine my experience and skills. I enjoy all the tasks that I carry out as I know that this ties in with making a difference and supporting our residents who are vulnerable people that require support.”

“I wanted to work in a large care home environment because it provides opportunities for me to expand my knowledge with training and by working alongside experts. My favourite part of my day is being able to make people happy.”

“I wanted to work at The Chase as I am passionate about achieving results and enjoy a challenge. To be good in my role I think someone needs to have dedication, patience, willingness to learn new things, a team player, and to be able to achieve results and multi-task.”
Frequently Asked Questions about The Chase Care Centre
What types of Care is The Chase Care Centre registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Chase Care Centre have?
There are 110 Single Rooms.
What are the Facilities & Services at The Chase Care Centre?
Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Chase Care Centre to the centre of Watford?
1.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Chase Care Centre to verify any information. View our terms and conditions. The Chase Care Centre has an Enhanced Service -more info.