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The Chase Care Centre

4 Printers Avenue, Watford, Hertfordshire WD18 7QR
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The staff at The Chase Care Centre are wonderful, caring and kind to Mum and treat her like their owV X(Daughter of Resident/Service User)
The Chase Care Centre, Watford
I know she is in the best hands. Thank you.Claire C(Daughter of Resident/Service User)
The Chase Care Centre, Watford
Being at The Chase has brought her back to much better healthDawn H(Daughter of Resident/Service User)
The Chase Care Centre, Watford

The Chase is a modern, spacious, purpose-built home located in the town of Watford in Hertfordshire. The home offers warm, personal and compassionate care to residents and is well known for its outdoor activities and encouragement in resident health and wellbeing. Offering Residential, Nursing, Respite, Dementia, Palliative and Specialist Care, The Chase is full of committed, compassionate and caring individuals with specialist knowledge to provide the very best care. The...  

Care Provided by The Chase Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 110 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,495From £1,545
Residential Dementia CareFrom £1,495From £1,545
Nursing CareFrom £1,495From £1,545
Nursing Dementia CareFrom £1,495From £1,545

Contact The Chase Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Ana Ciobotaru(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (110)
  • Single Rooms with ensuite Wet Room (24)

The Chase Care Centre Reviews (157)

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9.7

The Chase Care Centre has a Review Score of 9.7 (9.693) out of 10, based on 51 reviews in the last 2 years. Over all time The Chase Care Centre has 157 reviews.

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Showing 157 reviews matching selected criteria
Review from Paul C (Husband of Resident) published on 13 October 2021 Submitted via Website
Overall Experience

My wife is living with dementia and is being looked after extremely well in The Chase. The staff treat her with respect and are friendly and kind in their approach to her care. When I visit she looks well-cared for and is pleased to see me.

Reply from Ruta Starkute - Nahani, Manager at The Chase Care Centre

Thank you for your feedback, the team at the home always aim to achieve the best possible outcomes for our residents. Your feedback has been shared with the team.

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Review from Dawn H (Daughter of Resident) published on 11 October 2021 Submitted via Website
Overall Experience

My mum was very poorly when she entered The Chase in January 2020, having been declining in health over several months previous to that. Being at The Chase has brought her back to much better health and it is a comfort to see how well she is cared for and how much more socially active she is. The staff cannot do enough to help her and I cannot praise them highly enough.

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Review from Ann N (Daughter of Resident) published on 23 June 2021 Submitted via Postal Card
Overall Experience

My mum was bedbound on arrival and is now able to walk with a zimmer frame on her own, due to the excellent care of all the staff involved with looking after my mum. The management are on hand and very polite. I am always informed if Mum needs a doctor etc.

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Review from Frances C (Daughter of Resident) published on 29 April 2021 Submitted via Postal Card
Overall Experience

All staff wearing PPE. Mother is well cared for in terms of good wholesome regular meals. Lady who does the swab tests, is very kind and polite, always courteous and gives full information to my queries. However, during pod visits (outdoors) if my mother could be dressed in warm clothing (coat) before being transported outdoors.

Reply from Ruta Starkute - Nahani, Manager at The Chase Care Centre

Thank you for your feedback. The team on the unit will continue to offer choice and will encourage all residents to wear clothing appropriate to the weather.

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Review from Susan W (Daughter of Resident) published on 21 April 2021 Submitted via Postal Card
Overall Experience

The care home has been excellent during the pandemic, and since visiting has restarted, this has been handled very well. The carers and managers are very caring and provide an excellent service. The only issue is around the food - there isn't always a good choice and the quality is not always of a good standard. He said one particular carer is very good and is always helpful. Likes the carers.

Reply from Ruta Starkute - Nahani, Manager at The Chase Care Centre

Thank you for your feedback. During a recent residents meeting, the menu was discussed. In preparation for Summer Menu, Head Chef is preparing a food tasting session to obtain feedback from residents before finalising the menu.

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Review from E B (Daughter of Resident) published on 13 July 2020 Submitted via Postal Card
Overall Experience

Mum has received fantastic care. The staff know her well and anticipate what she needs. Everyone is incredibly kind and professional. The fact that they have come through lockdown so well speaks volumes.

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Review from J D (Daughter of Resident) published on 3 July 2020 Submitted via Postal Card
Overall Experience

Met with much friendly staff who are coping well with covid19. Having had the opportunity to see my dad on fathers day is a dream come true. The staff even on the telephone are amazing and always provide me with information much needed. Thank you.

Reply from Ruta Starkute - Nahani, Manager at The Chase Care Centre

Thank you for your feedback. At The Chase we always strive to achieve the best possible outcomes for all.

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Review from G D (Son of Resident) published on 3 July 2020 Submitted via Postal Card
Overall Experience

Everyone is friendly and do their utmost to make you feel welcome - the place is very clean and tidy.

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Review from C C (Daughter of Resident) published on 18 June 2020 Submitted via Postal Card
Overall Experience

I can't praise the staff highly enough at The Chase Care Centre. All the staff have been excellent. The manager and her team have been so helpful and always there and available for support. I am so grateful for their help during this stressful time.

Reply from Ruta Starkute - Nahani, Manager at The Chase Care Centre

Thank you for your feedback. The team is always here to help residents and visitors with any requests or queries.

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Review from S S (Daughter of Resident) published on 5 June 2020 Submitted via Postal Card
Overall Experience

Whilst in your care, my mum was looked after and treated with the utmost respect. She had a very good relationship with most of the care workers and nurses. She was only there for a short amount of time, but I know that she was happy there and being looked after properly. You made Mum's last few months very comfortable, and I thank you all.

Reply from Ruta Starkute - Nahani, Manager at The Chase Care Centre

Thank you very much for your feedback. I am glad to know that your mum was settled and happy at The Chase and she very much loved by all.

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Review from S M (Daughter-in-law of Resident) published on 6 January 2020 Submitted via Postal Card
Overall Experience

The staff have been brilliant. Very friendly and caring to the residents and great support to our family. We did not have long at the home, but I cannot fault the staff at The Chase. Like to say thank you.

Reply from Ruta Starkute - Nahani, Manager at The Chase Care Centre

Thank you for your feedback. The team at the home always striving to achieve the best possible outcomes for our residents.

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Review from Simon M (Brother of Resident) published on 29 August 2019 Submitted via Postal Card
Overall Experience

We found the deputy manager most accommodating and very knowledgeable and experienced. Her approach, review and assessment of my brother's needs were accurate and she showed great empathy to his needs and condition. The staff we thought were genuine in their desire to assist and contribute to my brother's well being in general 8/10.

Reply from Ruta Starkute - Nahani, Manager at The Chase Care Centre

Thank you for your feedback. The team at the home is very experienced and will always strive to support residents as well as relatives in any way possible.

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Review from Michelle B (Daughter of Resident) published on 29 August 2019 Submitted via Postal Card
Overall Experience

Very informative and caring staff - taking time out to explain my father's health and wellbeing. Staff all appear to be well trained. My father is being well looked after in a friendly environment.

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Review from Maldwyn A (Friend of Resident) published on 22 August 2019 Submitted via Postal Card
Overall Experience
My friend is well looked after. The place is brilliant no other place could be better.
The manager and care service manager are always on hand.

The place is always clean and most suitable for anybody to live in.

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Review from J D (Sister of Resident) published on 15 August 2019 Submitted via Postal Card
Overall Experience

All staff are pleasant and very helpful. After only one week of my brother's admission, staff have succeeded in building some rapport with him and his dignity is being respected in all aspects of his care.

Reply from Ruta Starkute - Nahani, Manager at The Chase Care Centre

Thank you for your feedback. The team at the home always strive to achieve the best outcomes for our residents.

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Review from Sarah O (Daughter of Resident) published on 5 August 2019 Submitted via Postal Card
Overall Experience

The Chase have supported me and my mother through some very difficult times. The home is a home away from home. The staff are fantastic, in particular, the care services manager, he is an asset and the staff nurse.

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Review from Kevin C (Son of Resident) published on 8 July 2019 Submitted via Postal Card
Overall Experience

Staff and management excellent. Mother happy, smiley. 100%.

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Review from G B (Son of Resident) published on 17 June 2019 Submitted via Postal Card
Overall Experience

Fantastic people, all of them. I couldn't wish for better care for my Mum. Thank you.

Reply from Ruta Starkute - Nahani, Manager at The Chase Care Centre

Thank you for your feedback.

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Review from E T (Daughter of Resident) published on 17 June 2019 Submitted via Postal Card
Overall Experience

I had been given less than a month's notice to find a new home for my father as his previous home was closing for refurbishment. I looked at quite a few nursing homes in the area. When I first came to visit The Chase and met with the Manager I felt comfortable that my father's needs and welfare would be well met. I have found the staff and management to be very approachable and to have a good understanding of my father's requirement.

Reply from Ruta Starkute - Nahani, Manager at The Chase Care Centre

Thank you for your feedback. The team at the home always strive to achieve the best possible outcomes for each individual. I am glad dad settled in well.

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Review from M T (Daughter of Resident) published on 14 June 2019 Submitted via Postal Card
Overall Experience

The staff have exhibited genuine affection and care for my father. The special efforts made for his 90th birthday party went above and beyond and helped to make a special day even more special. From the warm welcome on reception to the friendly care assistants, support staff and nurses I have total admiration. Thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 September 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (4) & Events (0)

News
  • 13 Nov 2024

    At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...

  • 13 Nov 2024

    The Chase nursing home in Watford, part of the Healthcare Homes group, successfully held a fundraising event in support of Macmillan Cancer Support. Community involvement The event brought together staff,...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

Upcoming Events

There are no upcoming events for The Chase Care Centre.

Awards / Recognitions (10)

Meet the Team (5)

Ana Ciobotaru
Ana CiobotaruJob Title:Home ManagerJoined: 2024

I love listening to residents' incredible stories and helping them, which makes my role deeply fulfilling. I enrich their lives by offering security, friendly relationships, and meaningful activities. Graduating in Nursing in 2007, I completed Level 5 Management and Leadership in 2015, with 10 years of management experience.

Karen Valles
Karen VallesJob Title:Deputy Manager

“Our door is open - if there is a question, staff, relatives and residents can come and talk to us. We are always there to listen.”

Vanessa Atkinson
Vanessa AtkinsonJob Title:Lead Administrator

“I am from a care home background and administration. The vacancy came up for lead administrator and I took this opportunity to combine my experience and skills. I enjoy all the tasks that I carry out as I know that this ties in with making a difference and supporting our residents who are vulnerable people that require support.”

Nazanin Maanikhah
Nazanin MaanikhahJob Title:Activities Co-ordinator

“I wanted to work in a large care home environment because it provides opportunities for me to expand my knowledge with training and by working alongside experts. My favourite part of my day is being able to make people happy.”

Densel Jacques
Densel JacquesJob Title:Kitchen Manager

“I wanted to work at The Chase as I am passionate about achieving results and enjoy a challenge. To be good in my role I think someone needs to have dedication, patience, willingness to learn new things, a team player, and to be able to achieve results and multi-task.”

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