
The staff at The Chase Care Centre are wonderful, caring and kind to Mum and treat her like their owV X(Daughter of Resident/Service User)

I know she is in the best hands. Thank you.Claire C(Daughter of Resident/Service User)

Being at The Chase has brought her back to much better healthDawn H(Daughter of Resident/Service User)

The staff at The Chase Care Centre are wonderful, caring and kind to Mum and treat her like their owV X(Daughter of Resident/Service User)

I know she is in the best hands. Thank you.Claire C(Daughter of Resident/Service User)

Being at The Chase has brought her back to much better healthDawn H(Daughter of Resident/Service User)

The Chase is a modern, spacious, purpose-built home located in the town of Watford in Hertfordshire. The home offers warm, personal and compassionate care to residents and is well known for its outdoor activities and encouragement in resident health and wellbeing. Offering Residential, Nursing, Respite, Dementia, Palliative and Specialist Care, The Chase is full of committed, compassionate and caring individuals with specialist knowledge to provide the very best care. The...
Care Provided by The Chase Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 110 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Chase Care Centre for full pricing details and T&Cs.
Contact The Chase Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Healthcare Homes Group Ltd
- Private Owned
Person in charge
- Ana Ciobotaru(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (110)
- Single Rooms with ensuite Wet Room (24)
The Chase Care Centre Reviews (157)
The Chase Care Centre has a Review Score of 9.7 (9.693) out of 10, based on 51 reviews in the last 2 years.
Over all time The Chase Care Centre has 157 reviews.
I love it here. I can ring the manager every day and she sorts out everything for me. The staff are lovely and kind. I love it a very lovely place to be.
I've emailed the manager twice with our concerns and a month later she hasn't had the courtesy to reply. The kitchen is sparse and shabby and you can never find a spoon! No cupboards, just a tatty sink and a fridge.
Overall last few months lots of staff have left, activities could be better for residents in Monet Unit. Since the new manager was put in place I can see big improvements being made.
A new manager has been appointed and what a difference.
The staff are wonderful and do such an amazing job. They show care and kindness every single day without fail.
The difference over the pasts month is just great!
The Chase always welcomes visitors and families of residents. All staff are courteous and listen to any concerns one might have.
Over the past five years, I have visited over ten homes near and around Watford because of the state of my wife's health. I am pleased that I finally placed my wife here at The Chase Care Centre. Based upon my own experience, this has to be rated as one of the very best care homes in this area.
My father has been in The Chase for 2016 and the staff are fantastic. They care, are helpful at all times just like the manager. I visited 4 care homes and am so glad my father got in The Chase.
We are pleased with the running of the home and the kindness, care and attention shown to residents. They have music regularly and also put on a lovely barbeque once a year for residents, their families and friends. We could not wish for a better place for my husband/father to be.
Friendly and hard working staff.
Overall, our family have been more than impressed with the care and service our father has received. Staff know what is required of them and they contribute to making fathers stay as pleasant as possible. We were lucky to have been offered a room here when we needed one.
The overall standard of care is fantastic. The care staff are brilliant and the cleanliness of the home is second to none. Also, the facilities, safety, and security of residents are exceptionally good. Top marks go to the nursing staff and the management, very friendly, caring and approachable.
My mother has been in this care home for seven years she is nearly 93 and has various health problems and very challenging behaviour. The chase has been wonderful and I have always found the staff deal with my mother very sensitively going that extra mile to calm her down and improve her experience. I have always seen the residents treated well with dignity and respect. The manager too is very approachable and makes herself available as a priority although it's a large home it is very friendly. The home is always clean and fresh, I'd recommend it to anyone in need of professional care.
The garden area at the rear of the building could be further enhanced by comfortable chairs and tables along with sunshades as the present furniture is extremely heavy and uncomfortable. More greenery should be added too. Hopefully, this will be rectified over the coming year.
Old TVs and CD players should be updated in the Maygar Unit.
Activities have improved in the last couple of months for residents, with a variety of needs but more investment should be made particularly in music.
BBQ was an excellent day as always, all the staff participated even on days off. A very cheerful happy group, who worked so hard to make residents and their families have a good time. The food was beyond excellent. So nicely presented and plentiful. To suit all diets, the music provided had many dancing and a lovely display Rock 'n' Rollers and Line Dancers. The preparation and catering for such a large event was fantastic.
I am very happy here and looking forward to getting a larger room.
The care home is very well run and looks after my dad well. The staff are very nice and friendly.
I have been a resident in this home for just under 6 years. I find the home to be very friendly and homely. The home is extremely clean and does not smell like a typical care home. I like the fact there is a young persons' department in the home. This enables me to socialise with people more in my age group. I also like the fact that the home has free Wi-Fi, this helps me to keep in contact with friends and family via email, Skype etc. I believe this to be essential as to fit in with the modern day world in which we live.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 September 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
- 13 Nov 2024
At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
- 13 Nov 2024
The Chase nursing home in Watford, part of the Healthcare Homes group, successfully held a fundraising event in support of Macmillan Cancer Support. Community involvement The event brought together staff,...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
There are no upcoming events for The Chase Care Centre.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Healthcare Homes Group Ltd
- 31 Jan 2025Recipient: Healthcare Homes Group Ltd
- 28 Feb 2023Recipient: Healthcare Homes Group Ltd
Meet the Team (5)

I love listening to residents' incredible stories and helping them, which makes my role deeply fulfilling. I enrich their lives by offering security, friendly relationships, and meaningful activities. Graduating in Nursing in 2007, I completed Level 5 Management and Leadership in 2015, with 10 years of management experience.

“Our door is open - if there is a question, staff, relatives and residents can come and talk to us. We are always there to listen.”

“I am from a care home background and administration. The vacancy came up for lead administrator and I took this opportunity to combine my experience and skills. I enjoy all the tasks that I carry out as I know that this ties in with making a difference and supporting our residents who are vulnerable people that require support.”

“I wanted to work in a large care home environment because it provides opportunities for me to expand my knowledge with training and by working alongside experts. My favourite part of my day is being able to make people happy.”

“I wanted to work at The Chase as I am passionate about achieving results and enjoy a challenge. To be good in my role I think someone needs to have dedication, patience, willingness to learn new things, a team player, and to be able to achieve results and multi-task.”
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