The staff at The Chase Care Centre are wonderful, caring and kind to Mum and treat her like their owV X(Daughter of Resident/Service User)
I know she is in the best hands. Thank you.Claire C(Daughter of Resident/Service User)
Being at The Chase has brought her back to much better healthDawn H(Daughter of Resident/Service User)
The staff at The Chase Care Centre are wonderful, caring and kind to Mum and treat her like their owV X(Daughter of Resident/Service User)
I know she is in the best hands. Thank you.Claire C(Daughter of Resident/Service User)
Being at The Chase has brought her back to much better healthDawn H(Daughter of Resident/Service User)
The Chase is a modern, spacious, purpose-built home located in the town of Watford in Hertfordshire. The home offers warm, personal and compassionate care to residents and is well known for its outdoor activities and encouragement in resident health and wellbeing. Offering Residential, Nursing, Respite, Dementia, Palliative and Specialist Care, The Chase is full of committed, compassionate and caring individuals with specialist knowledge to provide the very best care. The...
The Chase is a modern, spacious, purpose-built home located in the town of Watford in Hertfordshire. The home offers warm, personal and compassionate care to residents and is well known for its outdoor activities and encouragement in resident health and wellbeing. Offering Residential, Nursing, Respite, Dementia, Palliative and Specialist Care, The Chase is full of committed, compassionate and caring individuals with specialist knowledge to provide the very best care. The home also benefits from on-site physiotherapy facilities, supporting residents’ mobility and rehabilitation needs.
Centrally located within a walking distance from Cassiobury Park, The Chase is located close to local shops, a pharmacy and a doctor’s surgery. The home is well connected by public transport and close to major road routes such as the M25 and M1 motorways.
Daily, tailored activities are all a part of life at The Chase, with activities ranging from cinema evenings in the in-house cinema, musical bingo, pampering in the in-house hair salon to gardening and afternoon teas. The dedicated activities coordinator works round the clock to innovate and deliver outstanding activities for residents to enjoy, based on their individual interests and wishes.
The Chase is a spacious and varied home offering 110 bedrooms that are able to be personalised with residents' own treasured belongings and furnishings. Bedrooms are freshly and tastefully decorated and are ready-furnished for residents to make their own. The home also offers various communal spaces such as smaller dining rooms, group activity spaces, chatty living rooms and quieter seating areas across the home for those who enjoy their own company.
The Chase has an excellent management team and are committed to delivering excellent care for each and every individual. The home is also well regarded in the wider community as a result of community outreach projects and activities.
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Care Provided by The Chase Care Centre
Primary Care Categories
Older Person Care
Dementia
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Eating Disorders
Younger Adults
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 110 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
Convalescent Care
Acquired Brain Injury (ABI)
Facilities
Close to Local shops
Near Public Transport
Lift
Wheelchair Access
Gardens
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
From £1,495
From £1,545
Residential Dementia Care
From £1,495
From £1,545
Nursing Care
From £1,495
From £1,545
Nursing Dementia Care
From £1,495
From £1,545
Contact The Chase Care Centre to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact The Chase Care Centre for full pricing details and T&Cs.
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Onsite Tours of The Chase Care CentreUsually available on Mon, Tue, Wed, Thu, Fri(between 10:00 AM to 5:00 PM)We look forward to show you the available areas of the home. A senior member of our staff or manager will facilitate the tour, and if you haven't received a brochure in the post before the viewing, we will provide one during the tour. You will have access to all areas of the home, including the gardens, bedrooms, and communal areas. Please do not hesitate to book your tour today to see the property first-hand.
Remote Tours of The Chase Care CentreUsually available on Mon, Tue, Wed, Thu, Fri(between 10:00 AM to 5:00 PM)We offer remote tours via Zoom, Skype or Facetime. You will have access to all areas of the home, including the bedrooms, gardens and communal areas. Please contact us to schedule a virtual tour.
The Chase Care Centre has a Review Score of 9.7 (9.690) out of 10, based on 50 reviews in the last 2 years. Over all time The Chase Care Centre has 158 reviews.
Review from Y B (Wife of Resident) published on 4 September 2018 Submitted via Postal Review Card•
Overall Experience
When first admitted for respite, everything was fine. Since then the home has had problems ie management staff leaving, deterioration of food, care, cleanliness etc.
With the new management, things have definitely improved for the better. However, the kitchen needs to be supervised ie menu etc,...
When first admitted for respite, everything was fine. Since then the home has had problems ie management staff leaving, deterioration of food, care, cleanliness etc.
With the new management, things have definitely improved for the better. However, the kitchen needs to be supervised ie menu etc, but they're on the right track.
↩Reply from Ruta Starkute-Nahani, Home Manager at The Chase Care Centre
The team and I, at The Chase, continue to strive to achieve positive outcomes for all service users. We all acknowledge that a lot of changes have been implemented and it will take time for those changes to be embedded. We continue to work with families, friends and professionals to ensure care is...
The team and I, at The Chase, continue to strive to achieve positive outcomes for all service users. We all acknowledge that a lot of changes have been implemented and it will take time for those changes to be embedded. We continue to work with families, friends and professionals to ensure care is delivered of a good standard. Recent visits from CCG and Local Authority identified improvement and so we are certainly on the right track, this was also shared during our relative's meeting that was held in August 2018.
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Review from Neil B (Resident / Service User) published on 3 September 2018 Submitted via Postal Review Card•
Overall Experience
In the last 6 months I cannot believe the improvement in The Chase.
In the last 6 months I cannot believe the improvement in The Chase.
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Review from C C (Wife of Resident) published on 11 May 2018 Submitted via Postal Review Card•
Overall Experience
All carers are very good, but the lifts must be kept up with repairs.
All carers are very good, but the lifts must be kept up with repairs.
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No Rating
Review from Joan G (Wife of Resident) published on 11 May 2018 Submitted via Postal Review Card•
Overall Experience
In regards of the staying of my husband, I could say that I am, very pleased and amazed to the care and support that they are given. The management, I am happy the way they run the home. In the activities, I found it needs to be improved more for the state of the other residents.
In regards of the staying of my husband, I could say that I am, very pleased and amazed to the care and support that they are given. The management, I am happy the way they run the home. In the activities, I found it needs to be improved more for the state of the other residents.
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Review from John M (Son of Resident) published on 11 May 2018 Submitted via Postal Review Card•
Overall Experience
My mother was very ill and very highly medicated when in her own home. Most of the time asleep and not eating much, only baby food. Now, totally different. Awake and talking, eating well. Feeding herself. Low level of medication when needed.
My mother was very ill and very highly medicated when in her own home. Most of the time asleep and not eating much, only baby food. Now, totally different. Awake and talking, eating well. Feeding herself. Low level of medication when needed.
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Review from Thomas C (Husband of Resident) published on 8 May 2018 Submitted via Postal Review Card•
Overall Experience
The home is very good. Food is good and staff are very good.
I am very satisfied.
The home is very good. Food is good and staff are very good.
I am very satisfied.
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Review from B S (Wife of Resident) published on 7 May 2018 Submitted via Postal Review Card•
Overall Experience
Staff are always friendly and understanding, kind and caring. I know that they are looking after my husband. They are always patient with him as he takes ages to feed.
Staff are always friendly and understanding, kind and caring. I know that they are looking after my husband. They are always patient with him as he takes ages to feed.
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Review from S R (Resident / Service User) published on 7 May 2018 Submitted via Postal Review Card•
Overall Experience
I am quite happy with the care and help and also the nurses. They check the room and tidy the room. Also they shampoo the room. For meal times I order the meals. They give me meals that I like. They are giving choice to me.
I am quite happy with the care and help and also the nurses. They check the room and tidy the room. Also they shampoo the room. For meal times I order the meals. They give me meals that I like. They are giving choice to me.
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Review from Sylvia P (Friend of Resident) published on 7 May 2018 Submitted via Postal Review Card•
Overall Experience
The staff are very kind and friendly. Very happy. Seen a great deal of improvement in my friend. Well done.
The staff are very kind and friendly. Very happy. Seen a great deal of improvement in my friend. Well done.
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Review from Patricia H (Friend of Resident) published on 7 May 2018 Submitted via Postal Review Card•
Overall Experience
We find the place very clean and friendly. Every time we visit, staff ask if we want tea or coffee and our friend is very well looked after.
We find the place very clean and friendly. Every time we visit, staff ask if we want tea or coffee and our friend is very well looked after.
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Review from Luke M (Nephew of Resident) published on 7 May 2018 Submitted via Postal Review Card•
Overall Experience
I only visit on Sundays but the ward always seems clean and warm. The staff treat the residents with patience and respect. I am unclear to what extent activities are put on or not during the week as my aunt would not participate. It would perhaps be nice to see more books and magazines. Overall...
I only visit on Sundays but the ward always seems clean and warm. The staff treat the residents with patience and respect. I am unclear to what extent activities are put on or not during the week as my aunt would not participate. It would perhaps be nice to see more books and magazines. Overall though I think the ward seems well run and clean, and patients seem well looked after.
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No Rating
Review from A H (Son of Resident) published on 7 May 2018 Submitted via Postal Review Card•
Overall Experience
Very happy with the care my mother receives and have no issues to raise. Staff are always polite and friendly.
Very happy with the care my mother receives and have no issues to raise. Staff are always polite and friendly.
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Review from B G (Daughter of Resident) published on 7 May 2018 Submitted via Postal Review Card•
Overall Experience
My mother has been at The Chase for more than 2 years and has always been well cared for. We appreciate all the care and attention given to my mother. When there have been issues I have been listened to and action taken.
My mother has been at The Chase for more than 2 years and has always been well cared for. We appreciate all the care and attention given to my mother. When there have been issues I have been listened to and action taken.
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Review from L S (Sister of Resident) published on 13 February 2018 Submitted via Postal Review Card•
Overall Experience
The staff are welcoming and my brother seems to like them. He interacts with them happily. Communication could be improved - not informed of external professional visits on two occasions.
My brother seems generally happy at The Chase.
The staff are welcoming and my brother seems to like them. He interacts with them happily. Communication could be improved - not informed of external professional visits on two occasions.
My brother seems generally happy at The Chase.
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Review from Jade O (Daughter of Resident) published on 13 February 2018 Submitted via Postal Review Card•
Overall Experience
Over the past year, things have definitely improved at The Chase Care Centre. The staff on mum's unit are lovely, chatty and kind. Mum is always dressed with care and dignity.
The only downside is the lack of outings suitable for her.
The new manager listens and acts on concerns promptly.
Over the past year, things have definitely improved at The Chase Care Centre. The staff on mum's unit are lovely, chatty and kind. Mum is always dressed with care and dignity.
The only downside is the lack of outings suitable for her.
The new manager listens and acts on concerns promptly.
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Review from A S (Wife of Resident) published on 13 February 2018 Submitted via Postal Review Card•
Overall Experience
My husband is being well looked after. The staff make me and my family welcome and are happy to make sure to chat and tell us how my husband is coping in the home.
My husband is being well looked after. The staff make me and my family welcome and are happy to make sure to chat and tell us how my husband is coping in the home.
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Review from J G (Resident / Service User) published on 9 February 2018 Submitted via Postal Review Card•
Overall Experience
There are a few care homes that you would choose to live in and we read about this massive problem almost weekly.
The Chase Care Centre often seems short of staff so that's never going to allow good care for residents, is it?.
There are a few care homes that you would choose to live in and we read about this massive problem almost weekly.
The Chase Care Centre often seems short of staff so that's never going to allow good care for residents, is it?.
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Review from Eve P (Daughter of Resident) published on 30 January 2018 Submitted via Postal Review Card•
Overall Experience
I think the home is very caring and I'm very pleased with the care she receives. I also get a call if my mum is not well.
I think the home is very caring and I'm very pleased with the care she receives. I also get a call if my mum is not well.
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Review from Mark B (Son-in-law of Resident) published on 30 January 2018 Submitted via Postal Review Card•
Overall Experience
On the whole, The Chase Care Centre provided very good care and my mother-in-law is well looked after.
On the whole, The Chase Care Centre provided very good care and my mother-in-law is well looked after.
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Review from Carole H (Wife of Resident) published on 30 January 2018 Submitted via Postal Review Card•
Overall Experience
Very happy with staff and accommodation.
Very happy with staff and accommodation.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 September 2021
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
News
13 Nov 2024
At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
Upcoming Events
There are no upcoming events for The Chase Care Centre.
There are no accreditations posted yet for The Chase Care Centre.
Meet the Team (4)
Agnieszka Klimkowicz-BudaJob Title Home ManagerJoined 2026
I’m Agnieszka, the Home Manager at The Chase. I enjoy getting to know our residents and being part of their lives, while working with our team to...
I’m Agnieszka, the Home Manager at The Chase. I enjoy getting to know our residents and being part of their lives, while working with our team to create a positive and supportive environment. I’m passionate about making The Chase feel like a real home, where residents feel safe, respected, cared for and, most importantly, happy.
I trained as a nurse in Poland and began my career in a hospital, gaining 10 years of clinical experience. Since moving to the UK, I have continued to develop my skills and bring my nursing background to my role as Home Manager. I believe in getting to know each resident as an individual and ensuring their choices, interests and personalities remain at the heart of their care.
Lorena ArdeleanJob Title Clinical Deputy ManagerJoined 2026
I have more than 10 years of nursing experience across nursing homes, private hospitals and clinical settings. I’m passionate about making a positive...
I have more than 10 years of nursing experience across nursing homes, private hospitals and clinical settings. I’m passionate about making a positive difference to residents’ lives and ensuring everyone receives compassionate, person-centred care tailored to their individual needs and preferences.
Building strong relationships with residents and their families is really important to me. Seeing residents happy, comfortable and supported is incredibly rewarding, and I’m proud to be part of the dedicated team at The Chase Care Centre.
Vanessa AtkinsonJob Title Lead Administrator
“I am from a care home background and administration. The vacancy came up for lead administrator, and I took this opportunity to combine my...
“I am from a care home background and administration. The vacancy came up for lead administrator, and I took this opportunity to combine my experience and skills. I enjoy all the tasks that I carry out as I know that this ties in with making a difference and supporting our residents, who are vulnerable people who require support.”
Nazanin MaanikhahJob Title Activities Co-ordinator
“I wanted to work in a large care home environment because it provides opportunities for me to expand my knowledge with training and by working alongside experts. My favourite part of my day is being able to make people happy.”
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Chase Care Centre to verify any information. View our terms and conditions. The Chase Care Centre has an Enhanced Service -what an Enhanced Service includes.
