Care Homes Owned by Healthcare Homes Group Ltd

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Healthcare Homes Group Ltd
At Healthcare Homes staff are compassionate, committed and caring. They are selected for these values and the management team do everything they can to support staff to help them to fulfil their promises to you.

The team treat everyone they care for just as they would a member of their own family; every member of staff is treated as a family member too.

The homes are warm, friendly places. They range from rural Vicarages and Manor Houses to urban modern builds. Healthcare Homes doesn't do cookie cutter!

Once you have decided that a move into one of their care homes is the right decision for you, they do everything they can to get to know you well so that they can design a care plan that is completely bespoke and unique.

They take the time to find out about your care needs and preferences: the types of hobbies and activities you would enjoy; what you have done in your lifetime and what routines you are used to; what you do and don’t like to eat; and much more. They then design and document a care plan so that everybody involved in your care knows exactly how you would like to be cared for.

And they provide much more than care homes. They also offer wrap-around 24-hour live-in care; homecare packages that adapt to your needs; and specialist care for people with more complex needs. And when your needs change, their care can change to meet your needs.

Healthcare Homes Group Ltd Locations (48)

 

48 Care Homes owned by Healthcare Homes Group Ltd

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Meadow House Nursing Home

Norwich Road, Swaffham PE37 8DD 

10 135 reviews
"High-quality care given and staff go above and beyond for my loved one. I feel safe in the knowledge that they are at Meadow House, with a…"   Read all 135 reviews
Location Type Care Home

Meadow House offers dedicated care for people with a physical disability, specialising in care for people with multiple sclerosis. This purpose built, single storey Home opened in 1989 and has built up an enviable reputation in both the local and wider… Read more about Meadow House Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 38 Rooms
Kingsley Court

855 Uxbridge Road, Hayes UB4 8HZ 

10 111 reviews
"Sadly My Mother has passed away at 94 I just want to thank all the staff at KingslyCourt For There Kindness Helpfulness Caring throughout…"   Read all 111 reviews
Location Type Care Home

Kingsley Court has been purpose-built to provide quality nursing, with a modern and homely interior, pleasant surroundings and a team of experienced care workers. Each individual has their own care plan and the service is set up to ensure that requirements… Read more about Kingsley Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 85 Rooms from £1,350 / week
The Malthouse Residential Home

Bay Road, Gillingham SP8 4EW 

9.9 100 reviews
"All the Staff at The Malthouse are lovely & friendly, and the care they all give my mum is excellent. When I visit any staff who pop in…"   Read all 100 reviews
Location Type Care Home

Set in a beautifully restored building with landscaped gardens and a private courtyard, The Malthouse is located within walking distance of Gillingham’s quaint town centre. Offering residential, respite, and palliative care, the home provides a warm,… Read more about The Malthouse Residential Home

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 34 Rooms from £1,350 / week
Uvedale Hall

Coddenham Road, Needham Market, Ipswich IP6 8AX 

9.9 85 reviews
"Dad is very well looked after, the staff are so friendly and kind, they are like family to him. He was recently very ill, some of the staff…"   Read all 85 reviews
Location Type Care Home

Uvedale Hall, nestled in the Suffolk town of Needham Market, offers a warm and caring home for up to 29 residents needing residential or respite care. Surrounded by a friendly community and close to the peaceful surroundings of Needham Lake, the home… Read more about Uvedale Hall

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • 29 Rooms from £1,450 / week
Park House Nursing Home

27 Park Crescent, Peterborough PE1 4DX 

9.9 101 reviews
"My 98 year old mum went to Park House for end of life care. She arrived on Thursday 13 February from hospital. I visited first on 14…"   Read all 101 reviews
Location Type Care Home

Set in Peterborough's leafy Park Crescent conservation area, Park House Nursing Home is a long-established facility for 52 residents which offers, within elegant and spacious surroundings, all necessary modern facilities for fully discreet nursing care… Read more about Park House Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 52 Rooms from £1,525 / week
Ashley Court Care Home

6/10 St Peters Road, Ashley Cross, Poole BH14 0PA 

9.8 193 reviews
"On visiting the home I was very pleased with how clean it was, and how friendly the staff are. Nothing was to much trouble, loved the…"   Read all 193 reviews
Location Type Care Home

Ashley Court, located in the lovely coastal town of Poole, is a friendly and caring residential home that offers a comfortable and peaceful environment. With the seaside close by and plenty of local attractions, Ashley Court is perfect for those who… Read more about Ashley Court Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 60 Rooms from £1,750 / week
Oaklands House

Lowestoft Road, Reydon, Southwold IP18 6RY 

9.8 54 reviews
"Oaklands House is a lovely care home. With 29 residents it is large enough to offer the highest levels of safety and care, yet small and…"   Read all 54 reviews
Location Type Care Home

Enjoy high-end living at Oaklands House, a hotel-style residential care home nestled in five acres of mature woodland on the Suffolk Heritage Coast. The committed, compassionate and caring team at the home are well-renowned for the exceptional care… Read more about Oaklands House

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 29 Rooms from £1,350 / week
Bedhampton Court

55 Hulbert Road, Bedhampton, Havant PO9 3TB 

9.8 26 reviews
"My sister arrived at Bedhampton in August and sadly only had a short stay owing to her fast failing health. She was admitted to hospital…"   Read all 26 reviews
Location Type Care Home

Bedhampton Court Nursing Home is a friendly and welcoming home set in the peaceful town of Havant, surrounded by lovely landscaped gardens and patio areas. The home provides comfortable accommodation for up to 49 residents, including a purpose-built… Read more about Bedhampton Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 49 Rooms from £1,650 / week
The White House

Ashmans Road, Beccles NR34 9NS 

9.8 66 reviews
"My review of The White House is one of excellence in all aspects since my partner was a resident as of 28/11/24 until the present time. I…"   Read all 66 reviews
Location Type Care Home

The White House provides residential care on a long term or short term basis for up to 31 residents. The White House has lovely landscaped gardens with a number of mature ornamental trees, shrubs and other seasonal planting. The home provides spacious… Read more about The White House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 33 Rooms from £1,320 / week
Foxearth Lodge Nursing Home

Little Green, Saxtead, Woodbridge IP13 9QY 

9.8 50 reviews
"My aunt as with everyone entering this phase of their life has had the emotional support she has needed. All the staff have done their…"   Read all 50 reviews
Location Type Care Home

Located in Saxted, Woodbridge, Foxearth Lodge provides residential, nursing, respite and dementia care to local residents in the area of Saxtead. With the specialist knowledge to also provide care for younger people with disabilities, Foxearth Lodge… Read more about Foxearth Lodge Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 67 Rooms from £1,550 / week
Ladymead Care Home

Moormead Road, Wroughton, Swindon SN4 9BY 

9.8 98 reviews
"The care + support my mother has received since being at Ladymead since January 2025 is exceptional. When you visit you are always made +…"   Read all 98 reviews
Location Type Care Home

Ladymead Care Home, located in the friendly village of Wroughton, provides a warm and caring environment for its residents. Just a mile from Swindon town centre, the home is close to local shops, transport links, and amenities, making it easy for residents… Read more about Ladymead Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 40 Rooms from £1,550 / week
Sovereign Lodge Care Centre

2 Carew Road, Eastbourne BN21 2DW 

9.8 226 reviews
"My mother has been a resident since September 2022 I have never had any issues regarding her care. Everybody at the home fare pleasant,…"   Read all 226 reviews
Location Type Care Home

Sovereign Lodge Care Centre, in Eastbourne, carries out skilled nursing and residential care within an environment that is ideal for older people and also the practice of dementia care. A modern and spacious interior includes numerous homely comforts,… Read more about Sovereign Lodge Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 64 Rooms from £1,750 / week
Bilney Hall Care Home

East Bilney, Fakenham Road, East Bilney, Dereham NR20 4AL 

9.8 92 reviews
"My stepmum moved into Bilney Hall Care Home after being in hospital for over 8 weeks. The communication from management and senior staff is…"   Read all 92 reviews
Location Type Care Home

Bilney Hall offers a splendid environment for gracious living. The Hall dates back to the 19th century yet its luxurious facilities are very much 21st century. Generous single rooms, all with en-suite facilities, are tastefully decorated and provide… Read more about Bilney Hall Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 64 Rooms from £1,250 / week
Claremont Nursing Home

20A Yarmouth Road, Caister-on-Sea, Great Yarmouth NR30 5AA 

9.7 55 reviews
"My grandmother is very well looked after in this home. The home is run very well and nothing is to much trouble from any of the staff here.…"   Read all 55 reviews
Location Type Care Home

Providing well-regarded care to the local residents of Caister-on-sea, Norfolk, Claremont House is a purpose-built building that offers spacious rooms, engaging activities and high-quality care, located close to village shops and the Norfolk coast. Claremont… Read more about Claremont Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 52 Rooms from £1,100 / week
Walcot Hall Nursing Home

Walcot Road, Walcot Green, Diss IP22 5SR 

9.7 64 reviews
"The staff have been fantastic with my very elderly & frail mother. Engaging with her and dealing with her personal care with care &…"   Read all 64 reviews
Location Type Care Home

Set in over 3 acres of well-kept lawns and gardens in a small hamlet adjoining the market town of Diss, Walcott Hall provides exemplary nursing, palliative and respite care for up to 42 residents. Walcot Hall provides compassionate, person-centred… Read more about Walcot Hall Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 42 Rooms from £1,550 / week
Tenchley Manor

Ursula Square, Selsey, Chichester PO20 0HS 

9.7 48 reviews
"I wrote to the home manager after my husband died peacefully on February 21 2025. "He came to Tenchley from hospital following…"   Read all 48 reviews
Location Type Care Home

Located in Selsey, Tenchley Manor is set amongst extensive landscaped gardens. The home offers sea views, with a peaceful atmosphere for residents to enjoy. Tenchley Manor is a purpose-built care home, designed to provide exceptional specialist nursing… Read more about Tenchley Manor

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Younger Adults
  • Sensory Impairment
  • 37 Rooms from £1,590 / week
Aldringham Court

Aldeburgh Road, Aldringham, Leiston IP16 4QF 

9.7 99 reviews
"My husband was cared for in a wonderful way. Someone was with him constantly. The food was good and varied so much! The bed was always…"   Read all 99 reviews
Location Type Care Home

Aldringham Court provides excellent care in a lovely setting near Aldeburgh, known for its connection to Benjamin Britten and the well-known Aldeburgh Music Festival. Only two miles from the Suffolk Heritage Coast, residents can enjoy regular trips to… Read more about Aldringham Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 45 Rooms from £1,540 / week
Olive House

7/17 Olive Avenue, Newton Flotman, Norwich NR15 1PF 

9.7 85 reviews
"Thank you to all the staff at Olive House for their excellent care of my friend during her stay. They went out of their way to ensure both…"   Read all 85 reviews
Location Type Care Home

Olive House is a purpose-built accommodation, made up of en-suite bedrooms and fully equipped to achieve professional standards of residential care for older people. Residents have access to attractive gardens and a choice of lounge and dining areas,… Read more about Olive House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 45 Rooms from £1,250 / week
Overbury House

9 Staitheway Road, Wroxham, Norwich NR12 8TH 

9.7 80 reviews
"Overbury House provided wonderful, compassionate care for my dad during the last few weeks of his life. The kindness and support shown both…"   Read all 80 reviews
Location Type Care Home

Overbury House is situated just a few hundred yards from the beautiful Norfolk Broads in Wroxham. This period building is flooded with light from the large bay windows and sits in its own landscaped grounds with ornamental shrubs and mature trees. Reception… Read more about Overbury House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 61 Rooms from £1,375 / week
Albany Care Home

7 London Road, Headington, Oxford OX3 7SN 

9.7 76 reviews
"My uncle has a big room.since he moved to the carehome, he has become more happier. He is talking more and coming down to the main lounge.…"   Read all 76 reviews
Location Type Care Home

Albany Care Home, located in the heart of Headington, Oxford, provides high-quality residential and nursing care for up to 38 residents in a welcoming and supportive environment. The home is surrounded by tranquil parks and local amenities, offering… Read more about Albany Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 38 Rooms from £1,695 / week
Alexandra Care Home

46 Alexandra Road, Hemel Hempstead HP2 5BP 

9.7 75 reviews
"My dad was admitted to Alexandra Care Home in late January 2025, suffering from advanced dementia and inoperable cancer. I was very pleased…"   Read all 75 reviews
Location Type Care Home

Alexandra Care Home provides high-quality residential, nursing, and dementia care for up to 75 residents, offering a warm and supportive environment close to Hemel Hempstead Hospital and Gadebridge Park. Its location, near public transport links, makes… Read more about Alexandra Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 76 Rooms from £1,575 / week
Home Meadow

Comberton Road, Toft, Cambridge CB23 2RY 

9.7 73 reviews
"My husband spent a week's respite at Home Meadow. He was extremely well looked after and cared for by lovely staff. He was very happy…"   Read all 73 reviews
Location Type Care Home

Home Meadow is located in Toft, a quiet village in West Cambridgeshire and has views across the countryside. The home offers a relaxing and peaceful environment, with many rooms having views over the grounds and beyond. The gardens are stocked with trees,… Read more about Home Meadow

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 49 Rooms from £1,470 / week
The Manor House Care Home

North Walsham Wood, Skeyton Road, North Walsham NR28 0LU 

9.7 68 reviews
"All staff and management were very efficient, approachable and friendly both to my relative and our family. Their caring approach enabled…"   Read all 68 reviews
Location Type Care Home

The Manor House is located in North Walsham Wood, just 2 miles from North Walsham. The home is convenient for visits to the Norfolk Broads and coastline, both of which are within easy reach, and Norwich which is a comfortable distance for trips to the… Read more about The Manor House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 52 Rooms from £1,200 / week
Beaumont Park Care Home

Shortmead Street, Biggleswade SG18 0AT 

9.6 118 reviews
"The care home is welcoming, clean and friendly. The rooms are of a good size and pleasant views of the landscaped gardens to the rear. Very…"   Read all 118 reviews
Location Type Care Home

Beaumont Park is a charming period property in the heart of Biggleswade. Set in beautifully landscaped gardens, Beaumont Park offers a peaceful environment close to the town centre, ideal for residents seeking a warm and welcoming atmosphere with quality… Read more about Beaumont Park Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 46 Rooms from £1,250 / week
Foxgrove Residential Home

High Road East, Felixstowe IP11 9PU 

9.6 48 reviews
"Everyone I come into contact with is always without fail kind and helpful. Mum's room is always clean and tidy. The food is varied…"   Read all 48 reviews
Location Type Care Home

Foxgrove is situated in two acres of tree-lined grounds with beautiful gardens, and is set in the centre of Old Felixstowe. The property is an attractive Victorian mansion that has easy access to all local amenities, including a post office and general… Read more about Foxgrove Residential Home

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 24 Rooms from £1,350 / week
The Chase Care Centre

4 Printers Avenue, Watford WD18 7QR 

9.6 131 reviews
"In March 2024 my dad was taken to the Chase from hospital. His care has been excellent. Staff in the GlennMiller unit are amazing. Dad…"   Read all 131 reviews
Location Type Care Home

The Chase is a modern, spacious, purpose-built home located in the town of Watford in Hertfordshire. The home offers warm, personal and compassionate care to residents and is well known for its outdoor activities and encouragement in resident health… Read more about The Chase Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Eating Disorders
  • 110 Rooms from £1,550 / week
Blandford Grange Care Home

Milldown Road, Blandford Forum DT11 7DE 

9.6 64 reviews
"My experience as a visitor is excellent. All the staff are helpful and friendly and very caring regarding the residents. They are always…"   Read all 64 reviews
Location Type Care Home

At Blandford Grange, care is about more than just meeting needs—it’s about creating a home where residents feel valued, supported, and safe. Located in the charming Georgian town of Blandford Forum, the home provides nursing, dementia, residential, and… Read more about Blandford Grange Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 63 Rooms from £1,720 / week
Haughgate House Nursing Home

Haugh Lane, Woodbridge IP12 1JG 

9.6 53 reviews
"I visited my uncle, unannounced, and was very impressed with the way in which he is being cared for. He has always looked immaculate before…"   Read all 53 reviews
Location Type Care Home

Haughgate House offers a warm and inviting environment for residents seeking compassionate care. Originally built in the 1920s, it has been thoughtfully refurbished to blend its historic charm with modern comforts. The dedicated team at Haughgate… Read more about Haughgate House Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 42 Rooms from £1,600 / week
Home Close

Cow Lane, Fulbourn, Cambridge CB21 5HB 

9.6 112 reviews
"Mum has been in Home Close for 2 years and now the care and help she has had from all the staff has been excellent. She is safe and well…"   Read all 112 reviews
Location Type Care Home

Home Close, located on the edge of Cambridge, provides a warm and peaceful setting for residents needing nursing or residential care. Surrounded by spacious gardens with mature trees and seasonal flowers, it’s a tranquil retreat where residents can relax,… Read more about Home Close

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 72 Rooms from £1,390 / week
Saxlingham Hall Nursing Home

The Green, Saxlingham Nethergate, Norwich NR15 1TH 

9.6 38 reviews
"The care of my 100-year-old father is wonderful. The home has catered for a medal presentation and a 100th birthday party. The thought that…"   Read all 38 reviews
Location Type Care Home

Saxlingham Hall is a welcoming home offering nursing, residential, and palliative care, set in the peaceful countryside near Saxlingham Nethergate. With space for up to 34 residents, the home provides a safe and supportive environment where people feel… Read more about Saxlingham Hall Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 36 Rooms from £1,600 / week

Healthcare Homes Group Ltd Reviews (3986)

9.6
Healthcare Homes Group Ltd has a Group Review Score of 9.6 (9.623) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Healthcare Homes Group Ltd must have a Review Score.

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Review of

Handford House

from Fran B (Niece of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My aunty lived at Handford for 3 years. She always appeared contented and calm when i visited and i therefore had no concerns over her care and support. My review however relates to her final weeks in March this year. Throughout her final journey, the staff at Handford kept me fully informed and involved
in her care. When she was admitted to hospital with an acute infection, the staff supported me throughout and were genuinely concerned for our wellbeing. With the decision taken to come back to Handford, i could not have asked for more. It was clear that the staff were driven to keep my Aunty comfortable and and to respect her final wishes. Even in her final hours when i was unable to be present, i received regular phone calls and someone stayed with my Aunty so that she was not alone. I take great comfort in knowing that my Aunty was genuinely loved by all the staff and that her end of life care was of a standard that they can be proud of.

Reply from RS, Home Manager at Handford House

Thank you for taking the time to provide your valuable feedback. Thank you for your kind words. Please take care


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Review of

Bilney Hall Care Home

from Becky G (Daughter of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Bilney Hall in late February. It is a Care Home where the resident's come first. The manager and her staff are excellent and provide a friendly and welcoming environment along with understanding, care and compassion at all times to both residents and their relatives. The meals
are wholesome and good and the team cater for individual dietary needs. The rooms are clean and the laundry is always fresh and ironed. Residents are actively encouraged to take part in a variety of activities each week. The manager is an experienced, highly competent professional who is respected by all of her staff. I have total confidence of the management of mums future care needs.

Reply from Nikki Shaw, Home Manager at Bilney Hall Care Home

Thank you for this lovely review. We are please that mum has settled in so well. I will pass your comments on to Liddell team, domestic team, laundry team nd activities


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Review of

Ashley Gardens Care Centre

from S P (Daughter-in-law of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

A warm, friendly home- Mum is much more calm and looks so much better since moving in.
Being Italian food has been a passion-we were able to bring some home cooked pasta which was great.
The team clearly, really care about the residents and their welfare. Thank you to you all.

Reply from Amanda Lailey, Manager at Ashley Gardens Care Centre

Thank you so much for taking the time to write a lovely review, we are so pleased Mum is calm and happy here and that she has enjoyed the Italian food! I will share your review with the team.


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Review of

Bilney Hall Care Home

from R F (Son of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum and Dad have been at Bilney since October 2023, they are together and being looked after, staff are always so kind and have time.
I have regular updates from the home on all issues, concerns.
Dad can be cantankerous at times over certain things (food in particular) and we are working through
the best way forward.
Mum although of course the dementia is progressing seems so happy, engaging with activities.
Thanks as ever

Reply from Nikki Shaw, Home Manager at Bilney Hall Care Home

Thankyou for this lovely review. i will pass it on to the staff who care for them.


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Review of

Ashley Gardens Care Centre

from L C (Daughter of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Lovely home staff treat residents very well couldn't ask for any better enjoy visiting as feel very welcome there.
Mum settled in very well been there nearly a year now and we as a family are happy that she is happy and every need is cared for.
She is always clean and well dressed and breakfast
dinner and tea are regular times and food is good.
I would like to thank all the staff who look after her they work very hard to keep everyday happy for her the entertainment is first class something going on most days and enjoy seeing her on social media pages, would definitely recommend.

Reply from Amanda Lailey, Manager at Ashley Gardens Care Centre

Thank you for leaving such kind words, we are so pleased that Mum is settled and happy and that you enjoy visiting. I will share your lovely words with the team.


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Review of

Ashley Gardens Care Centre

from H S (Granddaughter of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My nan is currently in this care home and am very happy with the care she gets they seem to go out of there way to have plenty of entertainment and make you feel very welcome when visiting staff always seem to be happy and are friendly would recommend

Reply from Amanda Lailey, Manager at Ashley Gardens Care Centre

Thank you for taking the time to leave this review. I am so pleased you are made to feel welcome. I will share with the team your kind words.


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Review of

Ashley Gardens Care Centre

from K U (Daughter of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum arrived at Ashley Gardens Nov 24.
The staff immediately made her feel welcome, safe & gave her a sense of belonging.
Her care plan was formulated & immediately put into action. Any adaptations are quickly acted upon.
The staff are respectful, caring & very approachable.
The menu is varied,
well prepared & presented in an appetising manner.
The residents are stimulated by the varied range of activities provided if they choose to participate.
The staff work closely with relatives informing them immediately of any concerns or change in circumstances.
They invite relatives to participate in the relatives quarterly meetings which we have found to be informative.
Ashley Gardens has a friendly and welcoming atmosphere.

Reply from Amanda Lailey, Manager at Ashley Gardens Care Centre

Thank you so much for taking the time to leave this review and we are so very pleased that mum feels a sense of belonging. I will share your words with the team.


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Review of

Sandown Park

from K H (Son of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Staff prepared Mum in her special wheelchair at our advanced request. She was clean and appropriately dressed. We took her into the garden area where there was some gentle karaoke going on. There were quite a few residents enjoying themselves and the staff were doing a great job of keeping everyone
entertained, but not overheated in the sunshine. We had a lovely time in the garden with Mum and celebrated her 89th birthday. Staff were happy to help out with requests for glasses, cutlery, and napkins. A number of staff stopped for a chat with Mum and ourselves. When we took Mum back to her room a staff member asked if it was OK to go ahead with Mum's dinner and we left them to it. We are delighted with the care and atmosphere at Sandown Park!

Reply from Shahnaaz Mohamad, Manager at Sandown Park

What lovely comments .I am pleased that mum enjoyed her birthday celebrations .My door is always open for a chat


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Review of

Sandown Park

from H H (Mother-in-law of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

The staff take excellent care of my mother-in-law. Really caring. On her birthday this month sung happy birthday and provided a cake. Everyone in the home is welcoming and polite.

Reply from Shahnaaz Mohamad, Manager at Sandown Park

Thank you for the kind words regarding the service .Staff is always available to help with any queries


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Review of

Sandown Park

from P H (Son of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

The stay at Sandown are fantastic and go out of their way to look after mum and also help myself and family when visiting. The team are well organised and friendly and the facilities are spotless.

Reply from Shahnaaz Mohamad, Manager at Sandown Park

Thank you for the positive review ,i will relay the comments to staff .My door is always open for a chat


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Review of

Home Close

from Ann B (Wife of Resident) published on 28 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband was really well looked after. The staff and manageress were excellent. The food was really good and I felt he was very safe there. It is a lovely place, very clean.

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Review of

Aldringham Court

from Jane R (Daughter of Resident) published on 28 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum was a very difficult person to look after as she was very agitated. The staff were all so patient and kind. We couldn't fault the care she received. They not only looked after her but always asked if we were ok as well.

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Review of

Ashley Court Care Home

from A P (Friend of Resident) published on 25 April 2025
Overall Experience  Overall Experience 5.0 out of 5

As soon as you walk through the door, you are greeted with such warmth & friendliness. The staff are always so cheerful & helpful. I would certainly recommend Ashley Court Care Home.

Reply from Gigy Johnson, Manager at Ashley Court Care Home

Many Thanks for your kind words. I will convey your motivating words to my staff and will always try to improve.Kind regards


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Review of

Ladymead Care Home

from T B (Daughter of Resident) published on 24 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Our mom was at ladymead for 4 years before she passed.
she was well looked after by very friendly, attentive and hardworking stuff who genuinely and for all of the residents. I could not ask for a nicer place for mom to spend her last years.

Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home

Thank you for the excellent comments about Ladymead team. I would like to thank you for giving us the opportunity to look after your lovely mother and also for your visits which all staff and residents enjoyed.


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Review of

Bilney Hall Care Home

from J G (Daughter of Resident) published on 24 April 2025
Overall Experience  Overall Experience 4.0 out of 5

The staff at Bilney Hall are always warm and welcoming to visitors and take really good care of my mother, since she moved in she has flourished. As a relative it is lovely to feel confident that Bilney Hall does not just 'tick the boxes' to meet the minimum level of care (which we have had experience
of), they really take an interest in making residents as comfortable and happy as possible.

Reply from Nikki Shaw, Home Manager at Bilney Hall Care Home

Thank you for your review. Please call in to see us on your next visit so we can address any of the areas where we only scored a 3.


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Review of

Bilney Hall Care Home

from B F (Daughter of Resident) published on 24 April 2025
Overall Experience  Overall Experience 4.0 out of 5

My dad is well care for by all the carers and find them very approachable and helpful, if I have any queries they are there to rectify. They seam to acknowledge what helps get him through each day activity wise he likes the entertainment and to take part.

Reply from Nikki Shaw, Home Manager at Bilney Hall Care Home

Thank you for this lovely review. I will pass this on to the staff who look after him


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Review of

Alexandra Care Home

from Mel S (Daughter of Resident) published on 24 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Although a short palliative/end of life stay, we as a family cannot fault the level of care our mum received. All of the staff were extremely caring and friendly towards family and friends and when the time came, were compassionate and respectful. We would highly recommend this care home xx

Reply from Gina Gadek, Home Manager at Alexandra Care Home

Thank you for the kind words you expressed to all teams. It was an absolute pleasure taking care of your Mum and getting to know you all. We wish you all well for the future.


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Review of

Oaktree

from J D (Partner of Resident) published on 23 April 2025
Overall Experience  Overall Experience 4.0 out of 5

It is always a pleasure to visit this bright and cheerful home. I have been made to feel most welcome by the staff. The meals are good and wholesome from a personal point of view I should like to see more variety in the vegetables but maybe that's just me! The patients are not always offered wet wipes
before their meals. In the interest of cleanliness, I think this is important.

Reply from Pamela Arnsmeyer, Home Manager at Oaktree

We really appreciate your review, thank you so much.


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Review of

Bilney Hall Care Home

from Nicky R (Daughter of Resident) published on 23 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My Dad has Parkinsons and Dementia and was beginning to not cope at home with a carer, he moved into Bilney Hall just after Christmas, its not been easy for him or the staff there, but I think after an initial settling in period he is now accepting of Bilney being his home.
The staff in Bilney are
always very friendly and work so incredibly hard, dads needs can be hard to deal with at times, but the respect and care they have given him has been exceptional.
The Manager is always available to speak to about any concerns we have, she's always ready to help with a solution or just listen.
The home itself always smells fresh and welcoming, Dad really enjoys the food and he usually gets involved in the visits that the team plan whether that be Owls showcasing or a singalong.
I would be the first to recommend Bilney Hall, when it comes to care from the staff and the place feeling and looking like a home from home

Reply from Nikki Shaw, Home Manager at Bilney Hall Care Home

Thankyou for taking the time to write this review. I will pass these comments on to the staff who care for him.


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Review of

Bilney Hall Care Home

from M B (Granddaughter of Resident) published on 23 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My nan came to Bilney Hall for a short respite stay. During her time there she had a nice room with a view of the garden which she enjoyed doing some bird watching. She also enjoyed chatting to the other lovely residents and staff and participating in the activities during the day, especially the music.
Would 100% bring her back if needed, she and our family are very happy with the home and staff!

Reply from Nikki, Home Manager at Bilney Hall Care Home

Thankyou for this lovely review. I will pass this onto the team who looked after her.


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Awards / Recognitions (9)

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Frequently Asked Questions about Healthcare Homes Group Ltd

How many Care Homes does Healthcare Homes Group Ltd own?

Healthcare Homes Group Ltd own 48 Care Homes.

Which Healthcare Homes Group Ltd Care Homes have the highest review score?

Meadow House Nursing Home, Kingsley Court & The Malthouse Residential Home have the highest review score.