Care Homes Owned by Healthcare Homes Group Ltd

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Healthcare Homes Group Ltd
At Healthcare Homes staff are compassionate, committed and caring. They are selected for these values and the management team do everything they can to support staff to help them to fulfil their promises to you.

The team treat everyone they care for just as they would a member of their own family; every member of staff is treated as a family member too.

The homes are warm, friendly places. They range from rural Vicarages and Manor Houses to urban modern builds. Healthcare Homes doesn't do cookie cutter!

Once you have decided that a move into one of their care homes is the right decision for you, they do everything they can to get to know you well so that they can design a care plan that is completely bespoke and unique.

They take the time to find out about your care needs and preferences: the types of hobbies and activities you would enjoy; what you have done in your lifetime and what routines you are used to; what you do and don’t like to eat; and much more. They then design and document a care plan so that everybody involved in your care knows exactly how you would like to be cared for.

And they provide much more than care homes. They also offer wrap-around 24-hour live-in care; homecare packages that adapt to your needs; and specialist care for people with more complex needs. And when your needs change, their care can change to meet your needs.

Healthcare Homes Group Ltd Locations (48)

48 Care Homes owned by Healthcare Homes Group Ltd
The Old Vicarage Care Home

Leigh, Sherborne DT9 6HL 

9.6 83 reviews
"Excellent service, compassionate; everyone is treated with respect and dignity. Thoroughly enjoyable family day.…"   Read all 83 reviews
Location Type Care Home

The Old Vicarage Care Home is located in a scenic part of the Dorset countryside and offers a combination of friendliness and professionalism in order to help adults with care needs to enjoy a comfortable and stimulating lifestyle. While being ideal… Read more about The Old Vicarage Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 41 Rooms from £1,300 / week
Haughgate House Nursing Home

Haugh Lane, Woodbridge IP12 1JG 

9.6 54 reviews
"This home is a delight to visit. It is light and airy and every member of staff you meet greets you with a smile. I was a lay assessor for…"   Read all 54 reviews
Location Type Care Home

Haughgate House offers a warm and inviting environment for residents seeking compassionate care. Originally built in the 1920s, it has been thoughtfully refurbished to blend its historic charm with modern comforts. The dedicated team at Haughgate… Read more about Haughgate House Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 42 Rooms from £1,600 / week
Sandown Park

61 Vale Road, Windsor SL4 5JY 

9.6 128 reviews
"Since my wife came to stay I have been very impressed with the whole set up. From the kind friendly staff to the clean rooms. She seems…"   Read all 128 reviews
Location Type Care Home

Sandown Park, in Windsor, has been purpose-built to achieve quality nursing standards, with a vision for meeting the needs of the individual and expertise that includes dementia care. Each resident has their progress and general health monitored,… Read more about Sandown Park

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 95 Rooms from £1,950 / week
Shipdham Manor

Chapel Street, Shipdham, Thetford IP25 7LB 

9.5 101 reviews
"Mum has been at Shipdham Manor for 3 years she is well cared for and treated as an individual. We have met many staff over the years and…"   Read all 101 reviews
Location Type Care Home

Shipdham Manor, which is more than 200 years old, may have a lot of history but offers facilities very much in keeping with the twenty-first century. Shipdham Manor in Shipdham is well-situated to give residents easy access to the local post office,… Read more about Shipdham Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 42 Rooms from £1,290 / week
Home Meadow

Comberton Road, Toft, Cambridge CB23 2RY 

9.5 76 reviews
"All staff are very attentive & friendly at all times, helping & giving in a professional but friendly way. All people staying here are very…"   Read all 76 reviews
Location Type Care Home

Home Meadow is located in Toft, a quiet village in West Cambridgeshire and has views across the countryside. The home offers a relaxing and peaceful environment, with many rooms having views over the grounds and beyond. The gardens are stocked with trees,… Read more about Home Meadow

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 49 Rooms from £1,470 / week
Foxgrove Residential Home

High Road East, Felixstowe IP11 9PU 

9.5 48 reviews
"Everyone I come into contact with is always without fail kind and helpful. Mum's room is always clean and tidy. The food is varied…"   Read all 48 reviews
Location Type Care Home

Foxgrove is situated in two acres of tree-lined grounds with beautiful gardens, and is set in the centre of Old Felixstowe. The property is an attractive Victorian mansion that has easy access to all local amenities, including a post office and general… Read more about Foxgrove Residential Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Palliative Care
  • 24 Rooms from £1,350 / week
Mill Lane Nursing and Residential Home

79 Garrison Lane, Felixstowe IP11 7RW 

9.5 74 reviews
"I cannot rate Mill Lane Nursing Home and its whole team highly enough for the expert care, kindness and compassion shown to my Dad and our…"   Read all 74 reviews
Location Type Care Home

Mill Lane Nursing Home is located in Felixstowe's Old Town and is convenient for local amenities and shops. The home provides regular trips for residents in the home's minibus to the local theatre, on shopping trips or to benefit from the fresh sea air… Read more about Mill Lane Nursing and Residential Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Acquired Brain Injury
  • 30 Rooms from £1,300 / week
Barking Hall Nursing Home

Barking Road, Barking, Next Needham Market, Ipswich IP6 8HJ 

9.5 83 reviews
"My father has recently moved to Barking hall, we have found the staff amazing nothing is to much trouble the home is very clean, my father…"   Read all 83 reviews
Location Type Care Home

Barking Hall is a well-established care home set in beautiful surroundings just outside Needham Market in Suffolk. The dedicated team provides quality residential, nursing, and respite care, offering long-term carers a well-deserved break or holiday.… Read more about Barking Hall Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 49 Rooms from £1,590 / week
Hillcroft House

Finborough Road, Stowmarket IP14 1PW 

9.5 108 reviews
"My Dad moved to Hillcroft from residential care after a dementia diagnosis at the end of 2024. The manager and staff were excellent.…"   Read all 108 reviews
Location Type Care Home

Hillcroft House, located in a tranquil area of Stowmarket, Suffolk, offers a warm and inviting environment where residents are encouraged to personalise their fully furnished rooms with cherished items, creating a true 'home from home'. The dedicated… Read more about Hillcroft House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Mental Health
  • 43 Rooms from £1,365 / week
Oaktree

Lark Rise, Brimsham Park, Yate, Bristol BS37 7PJ 

9.5 86 reviews
"The staff from day one have been so welcoming and friendly to my nan and myself. The staff made a real effort to understand my nans needs…"   Read all 86 reviews
Location Type Care Home

Oaktree Care Home, located close to the town centre of Yate, provides personalised nursing, dementia, and residential care for residents in a warm and supportive environment. With a caring and passionate team, Oaktree has built a strong reputation in… Read more about Oaktree

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 78 Rooms from £1,250 / week
The Hillings

Grenville Way, Eaton Socon, St Neots PE19 8HZ 

9.4 92 reviews
"My mum was cared for by caring and compassionate staff, they soon got to know her and her wishes and requests were catered for in a person…"   Read all 92 reviews
Location Type Care Home

The Hillings is a welcoming care home tucked away in a peaceful residential area, offering a warm and supportive environment for residents. Surrounded by vibrant gardens and courtyards, it’s a place where residents can relax, enjoy the outdoors, and… Read more about The Hillings

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 72 Rooms from £1,250 / week
Avon Lodge Care Centre

Southey Avenue, Kingswood, Bristol BS15 1QT 

9.4 76 reviews
"My father lives at Avon Lodge and I would recommend it to anyone. The staff are so loving and really take their role seriously and can make…"   Read all 76 reviews
Location Type Care Home

Avon Lodge provides high-quality nursing, dementia, residential, and respite care in the Kingswood area of Bristol. Known for its welcoming atmosphere and outstanding specialist care, the home has earned a strong reputation in the local community.… Read more about Avon Lodge Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 62 Rooms from £1,550 / week
St Leonards Court

6 St Leonards Street, Mundford, Thetford IP26 5HG 

9.3 58 reviews
"Friendly, helpful and caring staff. I am invariably informed promptly of any issues/concerns affecting my wife, and always made to feel…"   Read all 58 reviews
Location Type Care Home

St Leonards Court is designed for the special needs of elderly people with dementia. Their rooms are tastefully decorated and provide residents with a quality environment for enjoyment of life in later years. Although all rooms are fully furnished, they… Read more about St Leonards Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 25 Rooms from £1,100 / week
The Gables Care Home

6 Marine Parade, Gorleston, Great Yarmouth NR31 6DU 

9.3 57 reviews
"My mum was so happy at The Gables. After living alone with carers coming in, she felt so comfortable and spoilt. The staff are all…"   Read all 57 reviews
Location Type Care Home

The Gables, at Gorleston, offers residential care packages, within scenic surroundings and not far from the sea air at Great Yarmouth and Lowestoft. Residents have the choice to take part in numerous activities and events organised by the service,… Read more about The Gables Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 43 Rooms from £1,200 / week
Saxlingham Hall Nursing Home

The Green, Saxlingham Nethergate, Norwich NR15 1TH 

9.3 40 reviews
"My mother has lived in Saxlingham Hall Nursing home for four years and I visit my mother mostly every day. The home is like my second home…"   Read all 40 reviews
Location Type Care Home

Saxlingham Hall is a welcoming home offering nursing, residential, and palliative care, set in the peaceful countryside near Saxlingham Nethergate. With space for up to 34 residents, the home provides a safe and supportive environment where people feel… Read more about Saxlingham Hall Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • 36 Rooms from £1,600 / week
Maynell House

High Road East, Felixstowe IP11 9PU 

9.2 54 reviews
"Overall I am very pleased I have my wife in Maynell House for the last 5 months. The staff are very caring despite occasionally being asked…"   Read all 54 reviews
Location Type Care Home

Maynell House is ideally located in a delightful residential part of Old Felixstowe, just a short distance from the town centre and all its shops and amenities. Maynell House has a beautifully landscaped 2 acre garden, filled with mature trees and carefully… Read more about Maynell House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • 25 Rooms from £1,350 / week
Handford House

27a Cumberland Street, Ipswich IP1 3PA 

9.1 78 reviews
"from the very first day my husband has been treated with respect and care. The staff have been amazing and are very patient and gentle.…"   Read all 78 reviews
Location Type Care Home

Located in the oldest Anglo-Saxon town in England, Ipswich in Suffolk, Handford House takes a holistic approach to providing outstanding care to local residents that have nursing, respite, dementia or palliative care needs. The passionate team take pride… Read more about Handford House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • 52 Rooms
Romford Grange Care Home

144 Collier Row Lane, Romford RM5 3DU 

9.1 44 reviews
"Basically, just a very good experience for both my wife and I, and of course, the wider family. Every member of staff I have met in the 10…"   Read all 44 reviews
Location Type Care Home

Romford Grange Nursing Home offers skilled and qualified carers for the elderly care related needs of forty-one residents, in a homely atmosphere. The facility is well-situated for maintaining an independent lifestyle, with extensive expertise that… Read more about Romford Grange Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 41 Rooms from £1,450 / week

Healthcare Homes Group Ltd Reviews (4197)

9.6

Healthcare Homes Group Ltd has a Group Review Score of 9.6 (9.619) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Healthcare Homes Group Ltd must have a Review Score.

Overall Experience
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Reviewer Connection to Healthcare Homes Group Ltd
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Review of

Avon Lodge Care Centre

from M H (Husband of Resident) published on 12 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Avon Lodge was recommended. Our experience has lived up to and often surpassed your CQC inspection rating. The care and support offered to my wife has been very good, the care staff have been excellent, and the kindness and support to me from the manager and staff has been more than I expected. My wife
has been treated with dignity and her wishes respected. She has been encouraged to involve in activities. All positive, the whole experience has been better than I anticipated, maintaining high standards and seeking opportunities for improvement is always challenging, but essential when caring for vulnerable people. I am grateful to everyone at Avon Lodge for helping us cope with a huge change in our lives.
Reply from Joby James, Home Manager at Avon Lodge Care Centre

Thank you so much for your kind words and positive feedback. Were delighted to hear that you and your wife have had such a good experience with us. Our team works hard to provide the best possible care and support, and your appreciation truly means a lot to everyone at Avon Lodge.

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Review of

Fornham House

from K D (Respite Resident) published on 12 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been staying at Fornham House since May 2025. I desperately needed help and support after losing my husband. When no where else would take me in, Fornham House did. They have supported and taken care of me. They have literally saved my life. They are caring and make you feel like you matter.
They always put the needs of the residents first. I will be forever grateful for the love and support from Fornham House when I needed it most.
Reply from Stuart Coleman, Home Manager at Fornham House

Thank you so much for taking the time to write this lovely review, I know we are are all proud of the journey that you have been on.

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Review of

Cedar Court Care Home

from C M (Daughter of Resident) published on 12 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum recently passed away at Cedar Court, having spent the last 2.5 years under their care with her family's full involvement.
During this time, we developed good relationships with care home staff - it wasn't always easy with many emotions driving mum's constantly changing care needs; sometimes
challenging conversations, however, it was always with patience and respect, kindness and willingness to help and understand, that we had such a successful collaborative relationship with the team. I will not only miss my mum, but all of the Home team.
There isn't enough space here to go into detail, but every part of the team helped mum; from laundry, chefs, activities, care and hygiene, nurse practitioners, management, the handyman - they were great!
When mum's life neared the end, they gave us space 24/7 to be with her - provided privacy and food & drink. I will never forget the kindness and compassion of the entire team the day mum died and thank them all for taking care of all of us.
Reply from Nicoleta Ungureanu, Home Manager at Cedar Court Care Home

Thank you so much for your kind words about our care home. We are deeply saddened by the loss of your mum and appreciate you taking the time to share your feedback during such a difficult time. Please know that we are here to support always .

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Review of

Cedar Court Care Home

from Roger B (Brother of Resident) published on 12 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother was admitted to Cedar Court after a short time spent in hospital. During the short time he has been here I have found all the staff to be friendly, cheerful, helpful and extremely efficient in their approach to both my brother and myself. They are encouraging him to do as much for himself
as possible and are caring for both his mental well-being as well as his physical health. To date I can only praise them for everything that they have done and consider myself to be so fortunate to have found such an excellent home. I look forward to being associated with them for as long as is required.
Reply from Nicoleta Ungureanu, Home Manager at Cedar Court Care Home

Thank you for taking the time to offer your review and for your words of appreciation, it is greatly received.

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Review of

The Chase Care Centre

from Collette G (Daughter of Resident) published on 12 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is well cared for by all the patient, kind and caring staff that work in the home. Mum is always looking her best and loves taking part in the day trips organised by the staff. Thank you all for caring for mum.
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Review of

The Malthouse Residential Home

from Neil H (Son of Resident) published on 10 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such an incredibly caring and professional team of staff at The Malthouse. Outstanding facilities and catering. The care my father received was second to none. A very homely atmosphere and such attentive carers and management. We could not have coped without their help and are so grateful. I would only
use them again.
Reply from Debra Wyke, Home Manager at The Malthouse Residential Home

Thank you for taking the time to review our home. We are very grateful for your kind words and it was our pleasure to be able to support your father and yourselves. Thank you once again for your support and your comments will be passed on to the team. With kindest regards,

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Review of

Uvedale Hall

from H D (Daughter of Resident) published on 10 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has now been a resident at Uvedale Hall for about 3 years now. The manager who is there now and was also there at the beginning of Mum's stay is fantastic. She has been great with mum and equally good with us as relatives. Her staff are always helpful, polite, and best of all, very, very patient!
Couldn't fault my mum's care at all. The home has a lovely atmosphere, warm and friendly.
Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you so much for your kind words. We are so pleased you all feel the love and care we have to share at Uvedale. With our best wishes the manager and team Uvedale.

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Review of

Beaumont Park Care Home

from Brian E (Husband of Resident) published on 10 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very surprised at the lovely Wedding Anniversary meal made for me & my wife.
Table set lovely and had a room to ourselves.
Very pleased with the care given at Beaumont Park. Care staff very good.
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Review of

Ashley Gardens Care Centre

from Jacqueline S (Sister-in-law of Resident) published on 8 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We would like to thank all the staff for the loving care my sister in law received in the short time she was with you. Especially over her last few days. My other sister in law and niece felt truly supported by you all at her passing. May God bless you all. Our heartfelt thanks.
Reply from Corina Fierbinteanu, Manager at Ashley Gardens Care Centre

Thank you for taking the time to leave this review. We are so pleased to know you felt supported and welcome. I will share with the team your kind words

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Review of

Claremont Nursing Home

from Lesley W (Daughter of Resident) published on 8 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum became a resident in February 2025. She has dementia and can't walk so need extra special care. All the staff have been amazing including the Care team, Management, the kitchen and laundry. I visit regularly so I see the real home and the love and care shown. The activities co-ordinator keeps
the residents entertained by organising things such as pat dogs, chair exercises, bingo, singers, board games and even paints nails. The Management team work hard and are making improvements to the home. I looked at many care homes along the way and as soon as I stepped into Claremont Lodge I had no doubt it was the right place for Mum and I haven't been disappointed. The Chef and her team are amazing with a choice of 2 hot meals all freshly cooked and served with a smile. Me. All family are made to feel welcome and can join their loved one any time for a meal, coffee or cake or entertainment. Praise where praise is due, and they certainly deserve it.
Reply from Ian Gooch, Home Manager at Claremont Nursing Home

Thank you for such a wonderful, review, the whole team at Claremont work hard each and every day for the betterment of the residents lives. I'm just so glad this is reflected to those who care most about the residents.

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Review of

The Chase Care Centre

from Catherine N (Wife of Resident) published on 4 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was delighted with the care my husband received during his last days. The staff were attentive and caring and very supportive to me at this difficult time.
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Review of

Avon Lodge Care Centre

from H G (Wife of Resident) published on 3 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been here for 11 weeks and I have found that the staff are very caring towards not only him, but myself as well.
Reply from Joby James, Home Manager at Avon Lodge Care Centre

Thank you for your feed back . we're delighted to hear that you and your husband feel well cared for and supported by our team. your appreciation means a lot to us and motivates us to continue delivering the highest standard of care.

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Review of

Oaktree

from M I (Resident) assisted by family/friend published on 3 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since coming to Oaktree Care Home, I have been very happy taking part in all of the activities. It has opened new doors for me and I have made new friends. All the staff are very friendly and dedicated. The activity staff work hard to bring smiles to the faces of the residents, even on a rainy day!
Reply from Rowena Gillespie, Home Manager at Oaktree

Thank you for your feedback. It's great to hear Oaktree is creating new opportunities for experiences and friendships

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Review of

Oaktree

from S F (Daughter of Resident) published on 3 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is very happy at Oaktree Care Home, she enjoys all the entertainment that's provided by them.
Reply from Rowena Gillespie, Home Manager at Oaktree

Thank you for your lovely feedback. It's great to hear the activities are being enjoyed by residents

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Review of

Oaktree

from Helen G (Granddaughter of Resident) published on 3 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff from day one have been so welcoming and friendly to my nan and myself. The staff made a real effort to understand my nans needs and have given her dignity. I wouldn't want my nan anywhere else now. I fully trust Oaktree.
Reply from Rowena Gillespie, Home Manager at Oaktree

Thank you for your kind feedback. It is great for the team to hear their hard work is being recognised.

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Review of

Park House Nursing Home

from Jean K (Wife of Resident) published on 1 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Me and my family have been very happy with the care and commitment of all the staff at Park House care home
My husband has alzheimers and dementia amd has a great deal of complexitys which all the staff understand amd cope with very well nothing is too much trouble
Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Thank you very much for the time taken to provide us with your valuable feedback. The staff team at park house will be absolutely delighted to learn about your review.

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Review of

Aldringham Court

from M C (Brother of Resident) published on 1 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Travelled from Ireland to visit my brother for the second time, I am pleased that he has adapted to his new surroundings very well. All staff are very professional and caring in the way they handle each resident during the course of their shift. We were made to feel very welcome each time we arrived.
This is an excellent facility.
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Review of

Uvedale Hall

from J S (Daughter of Resident) published on 1 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been a resident at Uvedale Hall for nearly a year now and we could not wish for better care. Nothing is ever too much trouble for the staff and there is a lovely family atmosphere. Dad has settled in well and is very happy there. The manager and her team have achieved a real home from home,
caring and cheerful care home. We could not have chosen better, thank you.
Reply from Suzanne York, Registered Home Manager at Uvedale Hall

Thank you so much for such a heart felt review. You have complimented us on everything we try to achieve for those in our care. I will ensure your comment are shared with the team. With my thanks and best wishes, The Manager and Team Uvedale

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Review of

Tenchley Manor

from J S (Daughter of Resident) published on 1 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the team at Tenchley brilliant. Everyone is not only highly professional but genuinely cares about the wellbeing and comfort of every resident. Although my mum was only at the home for 2 weeks, the team all got to know her personally and were keen to tailor support to meet her needs and preferences.
Tenchley provided a happy family type environment where mum felt loved and cared for. She was treated with true kindness, dignity and respect. The carers were patient and compassionate, ensuring mum was comfortable and at ease, and the nurses outstanding. As visitors we were also looked after - made to feel comfortable and welcome, and given exceptional support as she sadly declined. The entire Tenchley team played their part - in every interaction their dedication and empathy was clearly evident. Thank you to everyone.
Reply from Vanessa Redford, Home Manager at Tenchley Manor

Thank you so much for your kind words. All of us at Tenchley strive to make all residents and visitors welcome and encourage everyone to think of Tenchley as a home from home.

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Review of

Hillcroft House

from D N (Relative of Resident) published on 29 August 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have always found the staff at Hillcroft, to be very kind, caring and considerate when visiting my relatives. They are always keen to address any issues which might arise, concerning the residents in their care.
It might be good to be able to have a cup of tea with relatives when visiting, but I
am not aware of this provision.
Reply from Cathrine Arbon, Home Manager at Hillcroft House

Dear D N,Thank you so much for your review. I appreciate your comments. You are always most welcome to enjoy refreshments while visiting your loved ones. Please ask staff to assist you with whatever you need while in the home.Thanks again for taking the to review us.Kindest Regards.

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Awards / Recognitions (9)

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