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Care Homes Owned by Healthcare Homes Group Ltd

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Healthcare Homes Group Ltd
At Healthcare Homes staff are compassionate, committed and caring. They are selected for these values and the management team do everything they can to support staff to help them to fulfil their promises to you.

The team treat everyone they care for just as they would a member of their own family; every member of staff is treated as a family member too.

The homes are warm, friendly places. They range from rural Vicarages and Manor Houses to urban modern builds. Healthcare Homes doesn't do cookie cutter!

Once you have decided that a move into one of their care homes is the right decision for you, they do everything they can to get to know you well so that they can design a care plan that is completely bespoke and unique.

They take the time to find out about your care needs and preferences: the types of hobbies and activities you would enjoy; what you have done in your lifetime and what routines you are used to; what you do and don’t like to eat; and much more. They then design and document a care plan so that everybody involved in your care knows exactly how you would like to be cared for.

And they provide much more than care homes. They also offer wrap-around 24-hour live-in care; homecare packages that adapt to your needs; and specialist care for people with more complex needs. And when your needs change, their care can change to meet your needs.

Healthcare Homes Group Ltd Locations (48)

 - Browse 48 Care Homes owned by Healthcare Homes Group Ltd
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Olive House
7/17 Olive Avenue, Newton Flotman, Norwich NR15 1PF 
9.6 90 reviews
Olive House, Norwich, Norfolk
"My mother has been in the care of Olive House for over 2 years. Along with other family members we have always been made to feel welcome on…"   Read all 90 reviews
  • from £1,325 / week
  • 45 Rooms
Location Type Care Home

Olive House is a welcoming, purpose-built care home designed to provide high-quality residential care for older people. Each of the comfortable en-suite bedrooms is fully equipped to meet ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
Romford Grange Care Home
144 Collier Row Lane, Romford RM5 3DU 
9.6 51 reviews
Romford Grange Care Home, Romford, London
"The care and consideration of all the staff is second to none. Nothing is ever too much trouble and somebody is always available to answer…"   Read all 51 reviews
  • from £1,590 / week
  • 41 Rooms
Location Type Care Home

Romford Grange Nursing Home offers skilled and qualified carers for the elderly care related needs of forty-one residents, in a homely atmosphere. The facility is well-situated for maintaining an ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Walcot Hall Nursing Home
Walcot Road, Walcot Green, Diss IP22 5SR 
9.6 72 reviews
Walcot Hall Nursing Home, Diss, Norfolk
"I am very happy with the care my husband receives at Walcot Hall. All the staff are very kind and caring and friendly, and always make me…"   Read all 72 reviews
  • from £1,600 / week
  • 42 Rooms
Location Type Care Home

Set in over 3 acres of well-kept lawns and gardens in a small hamlet adjoining the market town of Diss, Walcott Hall provides exemplary nursing, palliative and respite care for up to 42 residents. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Sandown Park
61 Vale Road, Windsor SL4 5JY 
9.5 132 reviews
Sandown Park, Windsor, Berkshire
"Mum has had respite stays and rehab stays elsewhere but without a doubt Sandown Park have the best staff of all. Other stays may have been…"   Read all 132 reviews
  • from £2,070 / week
  • 95 Rooms
Location Type Care Home

Sandown Park, in Windsor, has been purpose-built to achieve quality nursing standards, with a vision for meeting the needs of the individual and expertise that includes dementia care. Each ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Old Vicarage Care Home
Leigh, Sherborne DT9 6HL 
9.5 89 reviews
The Old Vicarage Care Home, Sherborne, Dorset
"My mother was accepted for a respite stay at The Old Vicarage as she had become increasingly unwell and I had become unable to meet her…"   Read all 89 reviews
  • from £1,380 / week
  • 41 Rooms
Location Type Care Home

The Old Vicarage Care Home is located in a scenic part of the Dorset countryside and offers a combination of friendliness and professionalism in order to help adults with care needs to enjoy a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
Oaktree
Lark Rise, Brimsham Park, Yate, Bristol BS37 7PJ 
9.5 90 reviews
Oaktree, Bristol, South Gloucestershire
"All staff caring and attentive as always. Staff are always friendly and helpful to visitors/relatives. It's lovely that residents are asked…"   Read all 90 reviews
  • from £1,370 / week
  • 78 Rooms
Location Type Care Home

Oaktree Care Home, located close to the town centre of Yate, provides personalised nursing, dementia, and residential care for residents in a warm and supportive environment. With a caring and ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Hillings
Grenville Way, Eaton Socon, St Neots PE19 8HZ 
9.4 98 reviews
The Hillings, St Neots, Cambridgeshire
"My mother has been a resident for over three years. I have never had to complain or ask question to her care. The whole team are…"   Read all 98 reviews
  • from £1,325 / week
  • 72 Rooms
Location Type Care Home

The Hillings is a welcoming care home tucked away in a peaceful residential area, offering a warm and supportive environment for residents. Surrounded by vibrant gardens and courtyards, it’s a place ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Mill Lane Nursing and Residential Home
79 Garrison Lane, Felixstowe IP11 7RW 
9.4 76 reviews
Mill Lane Nursing and Residential Home, Felixstowe, Suffolk
"Each and every staff member from management to care assistants have shown true professionalism along with kindness, dignity, respect and…"   Read all 76 reviews
  • from £1,300 / week
  • 30 Rooms
Location Type Care Home

Mill Lane Nursing Home is located in Felixstowe's Old Town and is convenient for local amenities and shops. The home provides regular trips for residents in the home's minibus to the local theatre, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Avon Lodge Care Centre
Southey Avenue, Kingswood, Bristol BS15 1QT 
9.4 81 reviews
Avon Lodge Care Centre, Bristol, Bristol
"Avon House is such a welcoming and friendly care home. All the staff are fantastic. Every member of the team shows the utmost respect to…"   Read all 81 reviews
  • from £1,645 / week
  • 62 Rooms
Location Type Care Home

Avon Lodge provides high-quality nursing, dementia, residential, and respite care in the Kingswood area of Bristol. Known for its welcoming atmosphere and outstanding specialist care, the home ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Home Meadow
Comberton Road, Toft, Cambridge CB23 2RY 
9.4 82 reviews
Home Meadow, Cambridge, Cambridgeshire
"From first arrival until the present day, the care home has treated my mum with the utmost respect. The staff all support her in ways that…"   Read all 82 reviews
  • from £1,560 / week
  • 49 Rooms
Location Type Care Home

Home Meadow is located in Toft, a quiet village in West Cambridgeshire and has views across the countryside. The home offers a relaxing and peaceful environment, with many rooms having views over the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Gables Care Home
6 Marine Parade, Gorleston, Great Yarmouth NR31 6DU 
9.3 60 reviews
The Gables Care Home, Great Yarmouth, Norfolk
"Although my dad was not in your care home for long the care he received while on end of life care I felt he was treated with dignity…"   Read all 60 reviews
  • from £1,275 / week
  • 43 Rooms
Location Type Care Home

The Gables, at Gorleston, offers residential care packages, within scenic surroundings and not far from the sea air at Great Yarmouth and Lowestoft. Residents have the choice to take part in ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Haughgate House Nursing Home
Haugh Lane, Woodbridge IP12 1JG 
9.3 56 reviews
Haughgate House Nursing Home, Woodbridge, Suffolk
"My mum is a resident here and as a family we are over the moon with the care she is recieving. She is checked on all the time. The staff…"   Read all 56 reviews
  • from £1,650 / week
  • 42 Rooms
Location Type Care Home

Haughgate House offers a warm and inviting environment for residents seeking compassionate care. Originally built in the 1920s, it has been thoughtfully refurbished to blend its historic charm with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Blandford Grange Care Home
Milldown Road, Blandford Forum DT11 7DE 
9.3 77 reviews
Blandford Grange Care Home, Blandford Forum, Dorset
"Dad was transferred from hospital at short notice, he was in a very poor state of health, mentally and physically. The staff at Blandford…"   Read all 77 reviews
  • from £1,588 / week
  • 63 Rooms
Location Type Care Home

At Blandford Grange, care is about more than just meeting needs—it’s about creating a home where residents feel valued, supported, and safe. Located in the charming Georgian town of Blandford Forum, ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Foxgrove Residential Home
High Road East, Felixstowe IP11 9PU 
9.3 49 reviews
Foxgrove Residential Home, Felixstowe, Suffolk
"Staff are always friendly & supportive. My father is well looked after and happy. He is 92 this year & in a wheelchair.…"   Read all 49 reviews
  • from £1,435 / week
  • 24 Rooms
Location Type Care Home

Foxgrove is situated in two acres of tree-lined grounds with beautiful gardens, and is set in the centre of Old Felixstowe. The property is an attractive Victorian mansion that has easy access to all ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
Saxlingham Hall Nursing Home
The Green, Saxlingham Nethergate, Norwich NR15 1TH 
9.2 41 reviews
Saxlingham Hall Nursing Home, Norwich, Norfolk
"The home has always provided a high level of care, but recently a couple of members of staff have gone above and beyond in their duties.…"   Read all 41 reviews
  • from £1,600 / week
  • 36 Rooms
Location Type Care Home

Saxlingham Hall is a welcoming home offering nursing, residential, and palliative care, set in the peaceful countryside near Saxlingham Nethergate. With space for up to 34 residents, the home ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Maynell House
High Road East, Felixstowe IP11 9PU 
9.2 54 reviews
Maynell House, Felixstowe, Suffolk
"Overall I am very pleased I have my wife in Maynell House for the last 5 months. The staff are very caring despite occasionally being asked…"   Read all 54 reviews
  • from £1,435 / week
  • 25 Rooms
Location Type Care Home

Maynell House is ideally located in a delightful residential part of Old Felixstowe, just a short distance from the town centre and all its shops and amenities. Maynell House has a beautifully ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
St Leonards Court
6 St Leonards Street, Mundford, Thetford IP26 5HG 
9.0 62 reviews
St Leonards Court, Thetford, Norfolk
"My godfather was sent on discharge from hospital. He and I have found the staff absolutely wonderful. Nothing is too much trouble and they…"   Read all 62 reviews
  • from £1,170 / week
  • 25 Rooms
Location Type Care Home

St Leonards Court is designed for the special needs of elderly people with dementia. Their rooms are tastefully decorated and provide residents with a quality environment for enjoyment of life in ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Handford House
27a Cumberland Street, Ipswich IP1 3PA 
8.7 81 reviews
Handford House, Ipswich, Suffolk
"My Mother entered Hanford house Ipswich on 30/12/25 and passed away 02/04/26 My mother was not an easy person to please but the Staff here…"   Read all 81 reviews
  • from £1,500 / week
  • 52 Rooms
Location Type Care Home

Located in the oldest Anglo-Saxon town in England, Ipswich in Suffolk, Handford House takes a holistic approach to providing outstanding care to local residents that have nursing, respite, dementia ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Healthcare Homes Group Ltd Reviews (4468)

9.6

Healthcare Homes Group Ltd has a Group Review Score of 9.6 (9.586) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Healthcare Homes Group Ltd must have a Review Score.

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Review of

Oaklands House

from n w (Son of Resident) published on 28 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a serious fall last November our mother decided that a period of respite after being discharged from hospital was necessary as we felt that being at her home would not have been safe or conducive to a proper recovery.


Our initial impressions of Oaklands were that it was a well run home that

had a lovely atmosphere but more importantly the level of care and interaction between the staff and the residents was fabulous and so important that they were made to feel welcome.


So much so that as our mother started to become more mobile she decided that being a permanent resident at Oaklands really was the route forward. Suffice to say the level of care, quality of food, interaction with staff at all levels has been first class, mother feels safe, well looked after and content. We would have no hesitation in recommending Oaklands House as a respite or permanent home.

Reply from Ian Gooch, Home Manager at Oaklands HouseThank you so much for the lovely feedback , i have amazing staff and they go above and beyond for all of our lovely residents.
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Review of

The Malthouse Residential Home

from S W (Daughter of Resident) published on 28 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We suddenly needed to find a care home for my mother and I knew of The Malthouse because I had visited my uncle and aunt there and had such a good impression. She has been there for two months now and we have been very pleased with their care. She has told us that she likes it there and is well looked
after and the people are kind. The scale and interior at The Malthouse are cosy and homely unlike many such places and it has a pretty garden which I know my mother will enjoy. Yesterday was her 90th birthday and we did not until recently expect to be celebrating it with her in a care home but it was a lovely happy day. The staff had gone to some trouble to make it look very festive and were so helpful. It is clear from my dealings with the staff so far, that this is an exceptional place and the people working there really do care. The activities they put on are marvellous - my mother has not had so much social interaction in years and she has been on several day trips too.
Reply from Debra Wyke, Home Manager at The Malthouse Residential HomeThank you for taking the time to review our home. We are so pleased to be able to care for mother here and thank you for choosing our home. We look forward to making many more happy memories for both your mother and yourselves here. Thank you for your kind words and this will be passed on to the team.
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Review of

The Hillings

from Oleffie S (Daughter-in-law of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Tracey and her team were amazing. You have no idea how hard that move is but they were all 100% supportive. We only moved mum to have her closer to family.
Reply from Home Manager, Home Manager at The Hillingsthank you so much for this lovely review, it makes me feel so warm inside, i will be sure to let the team know and pass on your lovely feedback to them.
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Review of

Alexandra Care Home

from Paul H (Son of Resident) published on 27 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both in her brightest hour and in her darkest hours of pallative care, my wife has been cared for so kindly and considerately by Alexandra Care Home. If a hospital offer you a transfer to Alexandra, take it like a shot. The rooms are large, bright and airy. The staff are outstanding and the meals are
so good. My wife was on the nursing floor and I have to say that she was nursed brillinatly and that I , as her carer, was also cared for.
Reply from Gina Gadek, Home Manager at Alexandra Care HomeThank you, Paul, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Alexandra Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review of

Handford House

from Stephen C (Son of Resident) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother entered Hanford house Ipswich on 30/12/25 and passed away 02/04/26
My mother was not an easy person to please but the Staff here kept their smile and Care levels did not change at any time. She really enjoyed the entertainment and made great friends with Nick. She was bed bound from day
one and why the hospital admitted her along with social services. Each and every member of nursing/care cleaning and admin- management were there for everything she needed night and day. The young man who looked after her clothes went above and beyond.
We stayed with Mum over night and all day the last few days of her life and was offered more tea / coffee and sandwiches than we could ever need while at the same time left us to spend special time alone with mum.
Reply from Agnieszka McDonald, Home Manager at Handford HouseThank you so much for your kind words and for taking the time to share your experience. We are truly delighted to hear that you were pleased with the care provided in our nursing home to your mother.
Our team works hard to create a warm, supportive, and respectful environment for all residents, and it's incredibly rewarding to know that this has made a positive difference. Your feedback means a great deal to us and will be shared with our staff, who will be encouraged by your appreciation.
If there is ever anything more we can do, please don't hesitate to let us know. Thank you again for your trust and support.
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Review of

Cedar Court Care Home

from Carol R (Daughter of Resident) published on 24 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum arrived at Cedar Cout just before Xmas on palliative care. Since then she has had no water infection, always looks nice and clean. She is very happy & enjoying life again. From eating nothing to having a healthy appetite and joining in with all the activities that are on offer, had regular meetings
which have answered all queries that have arisen.
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Review of

Mill Lane Nursing and Residential Home

from J R (Daughter of Resident) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Each and every staff member from management to care assistants have shown true professionalism along with kindness, dignity, respect and care.They have been so patient and encouraging. They have gone above and beyond in the short time we have become part of their Mill Lane family.They truly are amazing
and have been so supportive along our new journey of entrusting a loved one in their care. I could see very quickly they are committed. I feel my mum is receiving high quality care in a safe warm and welcoming environment. I am very impressed by all the staff they always have time to listen and respond positively to all my questions. Staff are all very knowledgeable. All the activities for residents are impressive Bingo, Donkeys and more.
Reply from Jane Galloway, Home Manager at Mill Lane Nursing and Residential HomeThank you for your lovely review. We at Mill Lane truly appreciate your kind recognition. The whole team work hard to contribute to make all residents and family members, care journey the best it can be.
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Review of

Blandford Grange Care Home

from Marion B (Daughter of Resident) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was transferred from hospital at short notice, he was in a very poor state of health, mentally and physically.
The staff at Blandford Grange could not have been more welcoming and their care of Dad has been examplary. He is now alert and fairly active for a 92 year old and always looks smartly
turned out.
Any problems are always brought to my attention quite promptly.
Reply from Rachel Smith-Harrison, Home Manager at Blandford Grange Care HomeThank you for your kind words and I am so pleased and proud that we have improved his quality of life
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Review of

Beaumont Park Care Home

from Malcolm M (Husband of Resident) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is cared for excellent under difficult circumstances as she has dementia and stenosis of the spine. My wife and the home is always clean and hygenic. Management nurses carers and domestic staff in my opinion are a excellent team.
Reply from Tryness Tshuma, Home Manager at Beaumont Park Care HomeThank you for you kind words, will make sure to share this with the all the staff.
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Review of

Kingsley Court

from D H (Friend of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Resident has hearing impairment, also his memory (short-term) is very poor. I have been visiting Kingsley Court since 2025 as one of our church members is placed here. I found the staff to be caring and very supportive. He is well taken care of. I visit at different times, his meals look nutritious,
and he enjoys his tea and biscuits at intervals of which I was offered tea/biscuits too. His room is clean. He presented well-kempt at all times I visited. I cannot comment on activities or value for money. I believe his relative should do that. Overall no complaints.
Reply from Shiny Mathappan, Manager at Kingsley CourtThank you for your kind review. I truly appreciate your support and am pleased to hear that you have had a positive experience during each visit. Your feedback means a great deal and will be shared with the team.
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Review of

Olive House

from J Y (Son of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in the care of Olive House for over 2 years. Along with other family members we have always been made to feel welcome on visits, there's a friendly, warm vibe throughout the home. The home itself has a modern feel to it with wide corridors & everything on one level. Regularly decorated
and always clean. Carers, staff & management are friendly and we feel that Mum is well looked after by a caring, hardworking team.
Reply from Rachel Gee, Home Manager at Olive HouseThank you so much for taking the time to share such thoughtful feedback. It truly means a great deal to our whole team. We're delighted to hear that you and your family continue to feel welcomed and supported during your visits, and that the atmosphere of the home gives you confidence in the care your mother receives.

We take pride in maintaining a clean, modern, and comfortable environment, and it's wonderful to know this has made a positive difference to your experience. Most importantly, your kind words about our carers, staff, and management team are deeply appreciated. They work incredibly hard to provide compassionate, person-centred care, and feedback like this reinforces why they do what they do.

Thank you again for your trust and for being part of the Olive House community.
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Review of

The Gables Care Home

from Jennifer M (Daughter of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my dad was not in your care home for long the care he received while on end of life care I felt he was treated with dignity compassion and loving care. The staff made his last couple of weeks by responding to my dads good sense of humour by offering him cuddles when he asked! I was also well
looked after by the staff and management so much so that I felt like we were at home! Making me feel comfortable so I could spend last few weeks of his with with in.
Reply from Chris Chambers, Manager at The Gables Care HomeI'm pleased that we were able to support your dad and you as a family at such a difficult time
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Review of

Albany Care Home

from Phil B (Son of Resident) published on 20 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Albany Care Home did a great job of looking after my father after a sudden loss of mobility in the context of dementia and confusion. It is a warm community of caring people, where residents are treated with care, compassion and kindness. I would recommend you check our Albany if you are looking for
the right place for a loved one. Everywhere is clean, light, smells fresh, and the food is excellent.
Reply from Nisha Shaji, Home Manager at Albany Care HomeThank you Phil for the kind feedback. we thrive to deliver high standards of person centered care for all our residents. We enjoyed looking after him.
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Review of

Ashley Court Care Home

from Barry T (Brother of Resident) published on 20 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother is looked after very well. He is safe, well cared for. He is fed well and actually taken care of. Very happy with the home.
Reply from Gigy Johnson, Manager at Ashley Court Care HomeWe are pleased to hear your loved one feels safe, well cared for, and happy in our home, and we truly appreciate your feedback. Thank you for recognising our team's commitment to quality care and support, and we will continue working hard to maintain these high standards.
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Review of

Olive House

from I L (Son of Resident) published on 20 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have noticed a continual improvement in all areas since new management took over last year.
Reply from Rachel Gee, Home Manager at Olive HouseThank you for your review, we value your feedback. It's lovely to hear positive feedback with regards to the new management. We will continue to ensure we continue to improve.
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Review of

Blandford Grange Care Home

from T M (Husband of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always very welcoming & helpful attend to issues when addressed in a prompt manor.
Reply from Rachel Smith-Harrison, Home Manager at Blandford Grange Care HomeTHank you very much for your kind words and review of our home. Much appreciated
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Review of

Sovereign Lodge Care Centre

from C P (Sister of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As far as I can tell my sister seems quite content with her life at Sovereign Lodge. She enjoys the food and spends much of her time reading, which she has always done. The staff are polite and friendly and the home clean and tidy. I am happy that there is a nurse to help if she is poorly.
Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care CentreThank you for sharing this with us. We're so glad to hear your sister seems happy and settled-it's always wonderful when residents can continue doing the things they love. Your comments about the team and the home mean a lot, and we're especially pleased that you feel reassured by the care and nursing support we provide.
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Review of

Sovereign Lodge Care Centre

from S H (Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Most of last year 2025 I spent in hospital and rehabilitation, it was a tough time until I was able to get a place at Sovereign Lodge, I have been here since October. The love and care, support and faith I have been given by HCA's nurses and activity staff has been amazing. I was all over the place
then but now I can think and enjoy all the wonderful things the home has to offer. The food is great, my medication is well looked after and given to me in timely fashion. I am motivated by all the activities and I love it here.
Reply from Margaret Coscolluela, Home Manager at Sovereign Lodge Care CentreThank you for sharing this-it truly means a lot. It's been wonderful to see your progress since you joined us in October, and we're so pleased that you're now able to enjoy everything here. Our team works hard to provide the best care possible, so your feedback about the staff, activities, and support is really appreciated. We're so glad you feel at home with us.
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Review of

Hillcroft House

from A P (Sister of Resident) published on 16 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our brother came to Hillcroft House late 2025 after 3 weeks of bed hopping in a main hospital and after a few months in a mental health unit prior to that. We were very relieved that he had a room and bed to call his own as he needed that security. His stay was initially for 6 weeks respite care but
this was extended until we found somewhere long term nearer to family. The staff at Hillcroft were extremely kind and supportive and helped our brother feel secure in his surroundings whilst there. All were easy to talk to if we had any concerns and this made our brother's stay easier for us too. Our thanks to Cathrine and Tony in particular.
Reply from Cathrine Arbon, Home Manager at Hillcroft HouseDear Anna, Thank you so much for sending the review. We all miss your brother and wish him every success in his future, such a kind gentleman. We were so pleased to assist him with his journey. We wish you all the best for the future.

Warm wishes Cathrine
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Review of

Beaumont Park Care Home

from Tracey A (Daughter of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sammy (Domestic staff) has always been very attentive towards my mom, shows dedication
Always patient, frendly and very caring
Very good high quality in her work, Mums room is always cleaned & tidy
Always has a very professional approach in her work & towards my family & mum. Excellent member of
the team at Beaumont
Reply from Tryness Tshuma, Home Manager at Beaumont Park Care HomeThank you for your lovely review. We truly appreciate your feedback and your kind wordsit means a lot to us.
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Awards / Recognitions (11)

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