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Care Home Owned by Healthcare Homes Group Ltd in South Gloucestershire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Healthcare Homes Group Ltd in South Gloucestershire

Only the locations & reviews in South Gloucestershire for Healthcare Homes Group Ltd are showing below.

View the details of all 48 locations (with 4507 reviews) owned by Healthcare Homes Group Ltd

Healthcare Homes Group Ltd Locations in South Gloucestershire (1)

 - Browse 1 Care Home owned by Healthcare Homes Group Ltd in South Gloucestershire
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Oaktree
Lark Rise, Brimsham Park, Yate, Bristol BS37 7PJ 
9.5 92 reviews
Oaktree, Bristol, South Gloucestershire
"My husband has been at Oaktree for two years now. Well settled, incredibly well looked after with all his challenges. All staff are…"   Read all 92 reviews
  • from £1,300 / week
  • 78 Rooms
Location Type Care Home

Oaktree Care Home, located close to the town centre of Yate, provides personalised nursing, dementia, and residential care for residents in a warm and supportive environment. With a caring and ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Healthcare Homes Group Ltd Reviews in South Gloucestershire (92)

9.6

Healthcare Homes Group Ltd has a Group Review Score of 9.6 (9.587) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Healthcare Homes Group Ltd must have a Review Score.

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Review of

Oaktree

from D G (Wife of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been at Oaktree for two years now. Well settled, incredibly well looked after with all his challenges. All staff are amazing, so gentle. The atmosphere is calm, peaceful, staff all quite talking to each other and with the residents. All residents are dressed and clean, look almost immaculate.
Food is very good with many choices. I am so happy and relieved my husband is here, and I am supported all the way as well. Thank you Oaktree.
Reply from Rowena Gillespie, Home Manager at OaktreeThank you for your kind words. Its great for the team to hear the positive effect their hard work is having
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Review of

Oaktree

from J B (Friend of Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care home staff lovely. Greeted at entrance by friendly receptionist. Cold day outside but lovely & warm inside home. Dinner smelt lovely. Friend happy in there much better in health than being alone at home.
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Review of

Oaktree

from Susan M (Daughter of Resident) published on 14 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my father became a resident at Oaktree we have been very pleased & happy with every aspect of the care he is receiving. I have spent time in the company of dedicated, competent, efficient & most importantly to us, kind & caring staff & personnel across the nursing home. My mother & I are confident
that my father's health has improved considerably since he took up residence & the peace of mind that knowing he is so carefully & kindly cared for is highly valued - thank you so much.
Reply from Rowena Gillespie, Home Manager at OaktreeThank you for your kind words and feedback. This is great for the team to hear and we really value this
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Review of

Oaktree

from Tracey P (Daughter-in-law of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff caring and attentive as always. Staff are always friendly and helpful to visitors/relatives. It's lovely that residents are asked for their opinions on issues ie food and entertainment. Everyone does a wonderful job with no exceptions. Really gives us relatives peace of mind. Thank yo so much.
Reply from Rowena Gillespie, Home Manager at OaktreeThank you for your kind words and feedback. We really value this as a team
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Review of

Oaktree

from Caroline D (Daughter of Resident) published on 29 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All in all happy with set up of nursing home feel that dad is safe here and nearly all of the staff are very friendly and helpful. Have some very good entertainment and are checked on regularly when dad is in his room. Nurses are very good at telling us what we need to know and do not hassle us with
unnecessary information. Think as a family we are happy with his care.
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Review of

Oaktree

from Dee G (Wife of Resident) published on 18 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone at Oaktree are very caring. They look after my husband very well & are very professional, when he was ill with chest infection, they were so quick to get antibiotics & save him from going into hospital. Thanks to Tracy lead nurse. They also care for me & give me confidence that Rob is happy
here.
Reply from Rowena Gillespie, Home Manager at OaktreeWe value all feedback around the care we deliver. It is great for the staff to hear lovely things about their work. Thank you
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Review of

Oaktree

from M A (Wife of Resident) published on 7 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been here for a while now, and he and us are getting to know staff and the way the home is run quite well. As is needs change from day to day they are getting to know how to assist him as much as they can. If I or they came across something we are not sure of then we work things out together
and then put in his care plan to help others as well.
On the whole we are happy with his placement at Oaktree.
Reply from Rowena Gillespie, Home Manager at OaktreeThank you, we value all feedback, and always look of ways to drive the quality of the home forward
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Review of

Oaktree

from Susan M (Wife of Resident) published on 17 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the third respite stay, so I'm obviously impressed. My husband seemed to be well cared for.
The staff are wonderful and happy to speak to me on the phone whenever I phone them.
I am not aware of what activities my husband took part in, so I cannot comment on value for money, as I am self-funding.
Reply from Rowena Gillespie, Home Manager at OaktreeThank you for your kind words. Its great for the staff to hear great things about the work they are doing
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Review of

Oaktree

from Shona G (Granddaughter of Resident) published on 15 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My lovely Nana has been living in Oaktree on the upper floor for nearly 5 years. Every time I see my Nana she is content, loved and involved with daily activities. I couldn't ask for better care, empathy and compassion from the staff. Thank you for looking after the most important lady in my life -
it means the world! Particular mention to Tracy, Chris, Trudy, Terri and Simon for always doing what's right for my loved one.
Reply from Rowena Gillespie, Home Manager at OaktreeThank you for your kind comments. Its so lovely to hear such wonderful things about the staff and your experiences at Oaktree
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Review of

Oaktree

from M I (Resident) assisted by family/friend published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since coming to Oaktree Care Home, I have been very happy taking part in all of the activities. It has opened new doors for me and I have made new friends. All the staff are very friendly and dedicated. The activity staff work hard to bring smiles to the faces of the residents, even on a rainy day!
Reply from Rowena Gillespie, Home Manager at OaktreeThank you for your feedback. It's great to hear Oaktree is creating new opportunities for experiences and friendships
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Review of

Oaktree

from S F (Daughter of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is very happy at Oaktree Care Home, she enjoys all the entertainment that's provided by them.
Reply from Rowena Gillespie, Home Manager at OaktreeThank you for your lovely feedback. It's great to hear the activities are being enjoyed by residents
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Review of

Oaktree

from Helen G (Granddaughter of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff from day one have been so welcoming and friendly to my nan and myself. The staff made a real effort to understand my nans needs and have given her dignity. I wouldn't want my nan anywhere else now. I fully trust Oaktree.
Reply from Rowena Gillespie, Home Manager at OaktreeThank you for your kind feedback. It is great for the team to hear their hard work is being recognised.
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Review of

Oaktree

from A F (Granddaughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely first experience for my grandmother. Welcomed with flowers and a caring display manager, homely fell to the facility.
Reply from Rowena Gillespie, Home Manager at OaktreeSo glad that your Grandmother had such a positive stay with us . We are really proud of the team here at Oaktree
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Review of

Oaktree

from K D (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful from initial enquiry to admission and beyond.
Everyone has gone out of their way to help my mother settle in and make her feel welcome in her new home.
Reply from Rowena Gillespie, Home Manager at OaktreeSo glad that you had such a positive experience here at Oaktree
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Review of

Oaktree

from M D (Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On Friday 7th March 2025, two staff and 8 residents went to the aquarium in Bristol city for a day trip. We traveled by minibus. the driver was very helpful getting residents settled on the wheelchairs. 3 choir volunteers came to push wheelchairs, they came by car. We saw the sharks being fed, after
a packed lunch we walked round the harbor as it was sunny. We had a sing song on the way home and a big thanks to staff.
Reply from Subi Shaji, Home Manager at OaktreeThank you for your feed back, glad to hear that you all had a good time.
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Review of

Oaktree

from L J (Daughter of Resident) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased with the care and support Mum has at Oak Tree. Staff are friendly and communicate well. Mum has been here over a long period of time and we as a family are thrilled she is here. 100% happy!
Reply from Subi Shaji, Home Manager at OaktreeThank you very much for your feedback. Good to hear that you had a great time. It is a great pleasure to have you with us.
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Review of

Oaktree

from M B (Son of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Although Mum is not happy here, this can be said of every care home she has been in. Sadly, this is probably part of her condition and I do not personally believe that things are as bad as she makes out!
Most of the staff are attentive and supportive. A larger variety of menu choices would be appreciated,
I think.
Reply from Subi Shaji, Home Manager at OaktreeThank you for your valuable feed back its always helps us to improve our service. It is our pleasure to look after your mum here.
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Review of

Oaktree

from M N (Sister of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting the home for a long time now and have always found the staff on Buttercup extremely helpful and caring. My brother receives very good care and is settled and happy with he staff who look after him.
Reply from Subi Shaji, Home Manager at OaktreeThank you for your kind words. We are very privileged to care for your brother, will be sharing your feed back with our team.
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Review of

Oaktree

from J D (Partner of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It is always a pleasure to visit this bright and cheerful home. I have been made to feel most welcome by the staff. The meals are good and wholesome from a personal point of view I should like to see more variety in the vegetables but maybe that's just me! The patients are not always offered wet wipes
before their meals. In the interest of cleanliness, I think this is important.
Reply from Pamela Arnsmeyer, Home Manager at OaktreeWe really appreciate your review, thank you so much.
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Review of

Oaktree

from N N (Wife of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff have made a difficult experience easier.
Met with kindness and compassion.
All staff very friendly.
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Awards / Recognitions (11)

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