Healthcare Homes Group Ltd in Cambridgeshire | 4 Care Homes

Review of
Park House Nursing Home
from Louise T (Granddaughter of Resident) published on 4 December 2025 Submitted via Website • Report

Overall Experience

In August 2025 my nanny was very poorly in hospital and she needed a nursing home.
There was a really lovely nurse who came from the nursing home to see myself and my nanny at the hospital. The nurse was very kind, caring and understanding as I explained I had never been in this situation before.

The nurse was very professional and said "it's ok Louise we will look after nanny"
I was feeling very anxious about everything. My nanny was on palliative care at the time .
we was greeted by a wonderful team of nurses , health care assistants and everywhere was very clean and organised, ALL the staff was so lovely and all of a sudden this felt like a family place where I felt comfortable leaving nanny .I sat with nanny I sat with nanny and had a lovely cup of tea there was no one rushing me to leave . I was very emotional at the time and the amazing staff comfted me . The meals nan receives are all home made, there is lots of activities available.well done Park house your all amazing

Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

We appreciate the amount of time you spared to provide us with your feedback. We are glad you experience a family feel at Park House. We are also pleased that staff are very kind, caring and…read more

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Review of
Park House Nursing Home
from Julie A (Friend of Resident) published on 4 December 2025 Submitted via Website • Report

Overall Experience

My friend transferred from supported living to Park House Nursing Home earlier this year, following a diagnosis of vascular dementia. He had rapidly deteriorated and was in and out of hospital with issues and falls and his level of care was so poor.

Since arriving at Park House he has what I can

only describe as "sprung back to life". This Home is really a home from home. The staff are amazing, kind, caring, friendly, supportive, attentive and always smiling and pleased to see you and everyone under their care. It's apparent that this radiates from the top down. The level of care is exemplary as is the quality of food and activities for the residents.

We are beyond grateful for how you have transformed my friend and we know that he is in the best place possible, which gives us such peace of mind, we couldn't ask for you.

Thank you all so much.

Julie

Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Firstly, thank you very much for the time spent to provide us with your honest and valuable feedback. We are extremely glad that you find our staff are supportive, caring, kind and attentive. We are…read more

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Review of
Park House Nursing Home
from Amanda M (Daughter of Resident) published on 4 December 2025 Submitted via Website • Report

Overall Experience

My mother was brought into park House nursing home on end of life from hospital,and all the staff from Management through to domestics have been nothing but so helpful,friendly caring and considerate towards my mother and all our family we are very happy and grateful that my mother is being looked after

in such a lovely home and it gives us peace of mind to know that she is being cared for and our wishes are being listened to,if we have any questions the nurses are always so helpful and answer anything we ask,and are always so happy and compassionate,the activities staff are also so kind and inclusive to make sure every resident is happy and comfortable,we are extremely happy with all the staff and feel so reassured every step of the way.

Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Thank you very much for taking time to provide us with valuable feedback regarding the care we provide to your mother. We are particularly pleased to learn that staff are compassionate, kind,…read more

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Review of
Home Meadow
from M C (Husband of Resident) published on 27 November 2025 Submitted via Postal Card • Report

Overall Experience

All the staff were kind, friendly and very caring. Residents were encouraged to join in activities and my wife enjoyed these and though she would not usually join in, the cares encouragement worked! Food was good, the room nice. Overall a great ( respite) experience which we hope to repeat when the

need for respite care comes round again with a view to long term care in the future. Thank you all!

Reply from Noby Jacob, Home Manager at Home Meadow

Many thanks for your valuable feedback and you are always welcome at Home meadow

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Review of
Home Meadow
from Joanna L (Daughter of Resident) published on 12 November 2025 Submitted via Website • Report

Overall Experience

A big thank you for care and friendship you have all given my father over the past two years.
When dad first came to Home Meadow he was very reluctant to come out of his room - or join in any of the activities. However, you all worked hard to encourage dad to go up to the lounge and following this

dad started socialising and enjoying the activities.
This was solely down to the dedication of you - the Home Meadow staff.
Dad loved Home Meadow - and this is very apparent in talking to him and seeing the wonderful photos of him laughing and enjoying himself - you all made the last two years of dad's
life happy and content.

Reply from Noby Jacob, Home Manager at Home Meadow

Dear Joanna, we are very proud to hear that we managed to make a difference to your dad's life during his stay at Home Meadow. many thanks for your beautiful and encouraging words.

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Review of
Home Close
from P M (Son of Resident) published on 11 November 2025 Submitted via Postal Card • Report

Overall Experience

My father was in Home Close Care Home from Nov 2023 - Oct 2025. His first year, he was mobile and preferred being in a 'home'. The staff were excellent in welcoming him (& us as visitors) & learning to cope with his frustrations. From Oct 2024, he was bed bound and incontinent, but still the staff dealt

with his conditions with excellent care and attitude. He died in Oct 2025, and this was dealt with in a very caring manner. My wife and I would be pleased to be in Home Close when we're older!

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Review of
Home Close
from D S (Son of Resident) published on 21 October 2025 Submitted via Postal Card • Report

Overall Experience

Mum is being looked after as we had hoped. Friendly, professional staff, and a happy atmosphere. Food good! Thank you for taking care of Mum.

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Review of
The Hillings
from Caroline M (Daughter of Resident) published on 14 October 2025 Submitted via Postal Card • Report

Overall Experience

My mum recently passed away. She was in The Hillings about five years. Always well cared for by the staff. Her room was always clean. Staff were friendly and well trained.
We were allowed to visit any time and felt welcome. In the covid years we had visiting in cabin/ window visits, open air for which

we were very grateful.

Reply from Home Manager, Home Manager at The Hillings

Thank you for this lovely review i will make sure all the staff are informed.

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Review of
Home Meadow
from K L (Respite Resident) published on 7 October 2025 Submitted via Postal Card • Report

Overall Experience

A satisfactory short stay. Thank you.

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Review of
The Hillings
from Jane L (Daughter of Resident) published on 26 September 2025 Submitted via Postal Card • Report

Overall Experience

Cannot speak highly enough of Hillings. My dad spent 2 weeks here for respite! The staff are all wonderful, caring, kind, funny and comitted, from the carers to management. Day one they made dad feel cared for important aswell as family members and put them at ease! Always very informative by telephone

whenever we needed to be updated. I would recommend Hillings highly.

Reply from Home Manager, Home Manager at The Hillings

Thank you so much for these lovely comments, i will pass them onto the staff team.

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Review of
Home Meadow
from R P (Wife of Resident) published on 25 September 2025 Submitted via Postal Card • Report

Overall Experience

My husband has been a resident in Home Meadow Care Home for over 4 months and is settling well with great support from all the staff. I visit most days, and the carers are always very kind and caring. Office staff too are extremely caring and supportive to residents and their families, always extremely

heloful and supportive and always ready to help with any questions. There is easy access to a very safe garden area, and residents enjoy time outside in fine weather.
There is good security and weekly fire alarm checks. My husband is enjoying the meals and is eating well. He is in a safe and happy place, living amongst kind and helpful people. Also, live music happens regularly, as well as weekly hairdressing. We are very happy with Home Meadow.

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Review of
Park House Nursing Home
from Jean K (Wife of Resident) published on 1 September 2025 Submitted via Postal Card • Report

Overall Experience

Me and my family have been very happy with the care and commitment of all the staff at Park House care home
My husband has alzheimers and dementia amd has a great deal of complexitys which all the staff understand amd cope with very well nothing is too much trouble

Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Thank you very much for the time taken to provide us with your valuable feedback. The staff team at park house will be absolutely delighted to learn about your review.

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Review of
Home Close
from Isabella F (Granddaughter of Resident) published on 27 August 2025 Submitted via Postal Card • Report

Overall Experience

My grandmother has settled well into Home Close. The home meets the requirements for her complex care safely and well. Management and care staff team are always keen to help and provide support.
As a family, we are very happy with her standard of care.

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Review of
Home Close
from Jo P (Daughter of Resident) published on 20 August 2025 Submitted via Postal Card • Report

Overall Experience

My mother went into Home Close for end-of-life care. The care she received was fantastic. Her granddaughter has SEN, and the staff were just as brilliant with her, too. The staff did everything they could to make Mum comfortable. They are all excellent, from the manager down. Nothing was too much trouble.

Thank you to each and every one of you for making her last few weeks and days as comfortable as you possibly could.

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Review of
The Hillings
from Barbara W (Daughter of Resident) published on 20 August 2025 Submitted via Postal Card • Report

Overall Experience

My mum was cared for by caring and compassionate staff, they soon got to know her and her wishes and requests were catered for in a person centred way. Staff were friendly and approachable. The seniors always communicated well informing me of any changes in mums health, willing to give time to us when

we visited. Sadly mum deteriorated soon after becoming a resident, the loving, caring, dedicated staff looked after her excellently. The respect shown when mum died was of the highest class. Well done Hillings staff so professional.

Reply from Home Manager, Home Manager at The Hillings

Thank you so much for these lovely kind words, i will pass on your kindness to all my staff team.

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Review of
Home Close
from Frank B (Husband of Resident) published on 12 August 2025 Submitted via Postal Card • Report

Overall Experience

My wife has been resident at Home Close since 2016, and I am very glad that she is in this care home rather than others that we looked at. The staff are caring, dedicated and professional, and appear to love their job. The general atmosphere has improved noticeably since the arrival of the new manager,

who initiated improvements straight away and is lively, friendly and dedicated. Her stated aim is to improve conditions for residents, and she doing this with great enthusiasm. The care home's situation, on a quiet village road and surrounded by lawns and mature trees make it a very pleasant place for residents to enjoy. I recommend Home Close wholeheartedly, and without any reservation.

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Review of
The Hillings
from Linda W (Daughter of Resident) published on 12 August 2025 Submitted via Website • Report

Overall Experience

During the short time our mum was a resident at The Hillings her care was excellent. The carers and staff couldn't have done more to help her settle and be comfortable in her new surroundings which she understandably took a while to adjust to. They showed professionalism at all times and clearly love

the job they do. When our mum passed away the care to the family was equally excellent making time to talk to us and supporting us in dealing with our loss.
Thank you to each and every member of the team for what you did for our mum.

Reply from Home Manager, Home Manager at The Hillings

Thank you for this lovely review and I will pass on all your kind words to the staff team, I am so proud of all the staff that work at The Hillings.

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Review of
Home Close
from Susanne F (Daughter of Resident) published on 5 August 2025 Submitted via Postal Card • Report

Overall Experience

Home Close has a peaceful & calm atmosphere. The residents when together in the TV room seem content. Management and staff are courteous and ready to answer/deal with questions.
Staff acted swiftly on 2 occasions when my mother in an emergency which was very impressive.

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Review of
Home Close
from Anastasia M (Daughter of Resident) published on 1 August 2025 Submitted via Postal Card • Report

Overall Experience

Many positive changes took place since new manager came on board. Staff all always smiling, helping with everything. Carpets are gradually being replaced by wooden floors (more hygienic, and smell better). New activities are being introduced. Huge thank you for looking after my mam.

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Review of
Park House Nursing Home
from S B (Sister-in-law of Resident) published on 21 July 2025 Submitted via Postal Card • Report

Overall Experience

My brother-in-law was a resident at Park House Nursing home from Feb 2024 to June 2025. He missed his independence being in a nursing home and never really accepted that this was now his way of life. As his family lived many miles away it was not possible to visit as often as we would have liked. However,

we know that he was in a safe place and was being well looked after by such caring staff. He was in end of life care for several months but passed away suddenly but peacefully. One of his carers told us that she dressed him in one of his favourite shirts before he was taken away such a thoughtful gesture and much appreciated by us.They certainly looked after him to the very end. Our thanks go out to you all.

Reply from Mungwaluku Mupatu, Manager at Park House Nursing Home

Thank you very much for your kind and valuable feedback. We were honored to have looked after your brother-in-law at such a vulnerable time of his life. We are glad that you found our staff to be…read more

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Care Homes Owned by Healthcare Homes Group Ltd in Cambridgeshire

Healthcare Homes Group Ltd Locations in Cambridgeshire (4)

Healthcare Homes Group Ltd Reviews in Cambridgeshire (404)

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